HF550 HYBRID FULL TOUCH HANDHELD COMPUTER
QUICK GUIDE

This user manual is protected by copyright.
Copyright © 2020 Bluebird Inc. All rights reserved. Bluebird Inc. is the designer and manufacturer of Bluebird handheld mobiles. This manual and the programs in this device are protected under international copyright laws, and may not be copied, distributed, translated, or removed by any means.

Registered Trademark

BLUEBIRD is an emerging global brand, striving to lead the market in performance and mobility. Their products represent the reliability, innovation, and innovative technology. Bluebird is a registered trademark from the global brand of Bluebird Inc. and is copyright protected.

• Bluebird and the stylized Bluebird Logo have registered trademarks and symbols of Bluebird Inc.
• Qualcomm® IZatTM is a registered trademark of Qualcomm Atheros, Inc. trademark of Qualcomm Atheros, Inc.
• Adobe® is a registered trademark of Adobe Systems Inc.
• All other trademarks and copyrights are the property of their respective owners.

User’s Guidance

qualified the electromagnetic wave suitable registration and can be used as a household device at a residential area as well as any other areas.
Type Registration| This wireless device may cause propagation interference, and so, it cannot be used for life-saving services.

 Safety Information

1.1 Symbols
This manual uses the following symbols to indicate hazards and additional information.

others.
| Caution| Indicates situations that could cause damage to your device or other equipment.
| Note| Indicates additional information that can help you get the most out of the device.

****  Please read this safety precaution information carefully. Failure to follow the information provided may result in fire, electric shock, or other property damage or bodily injuries.

1.2 Device

• ****Do not press the Power button on the device if the device is wet or do not touch the adapter or power cord with wet hands. There is risk of electric shock.
• Do not use your device in an explosive danger zone.
• If your device becomes wet, do not put your device in heaters, microwaves, etc. to dry it. There is a risk of explosion or malfunction.
• Do not scratch the device’s touchscreen. Use only your fingers or a compatible pen. Never use an actual pen or any other sharp object on the touchscreen.
• Although this device is very sturdy, do not drop, hit, bend, or sit on it on purpose. It can be broken.
• Do not modify, take apart, or repair the device. Contact to your customer service center. Failure to do so will void your warranty.
• Do not attempt to modify your hardware or software. It may cause the device to malfunction and void your warranty.
• You may not be able to use this wireless device in basements, open fields, skyscrapers, or other places where the signal is weak.
• Back up the data and information from your device. Your data, such as ringtones, texts, and voice messages, maybe erased during repairs or upgrades.
• Do not paint your device. It can damage your screen or your device’s exterior.
• Avoid using or storing this device at extreme temperatures. This device is designed to work at temperatures between -10°C and 50°C (14°F and 122°F), and a humidity level between 5% and 95%.

Safety Information

1.3 Environment

• **** Do not use the device while driving or operating heavy machinery. Doing so may result in death or serious injury.

• Do not use the device in locations with combustible goods. Doing so may result in an explosion.

• Do not use the device in dusty or hot locations. Doing so may damage the device.

• Do not expose your device to direct sunlight such as on the dashboard of a car for extended periods
  of time. · Do not use the device in humid locations. Doing so may damage the device and void the warranty.

• Do not keep the device close to air conditioner vents. Corrosion within the device may occur due to condensation from changes in temperature.

• Do not allow children to play with the device.

1.4 Charging

• Use only the approved charger. Using an incompatible charger may cause device malfunction or other damage, such as fire.
• Charge the battery at least once a year. If you keep it without charging for a long time, it may cause the device to malfunction.

1.5 Distraction
In some situations, using your device may distract you and cause serious injuries and damage. For example, avoid talking on the phone or texting while driving or riding a bicycle. It is strictly prohibited by law in some jurisdictions. If you cannot avoid using your device while driving, stop your vehicle or use a hand-free kit.

1.6 Frequency Interference

• This wireless device may cause radio frequency interference, so use Airplane mode or turn off the device when prohibited.
• The device emits electromagnetic fields. It may interfere with your medical devices.
• Do not place credit cards, phone cards, bankbooks, and tickets next to the device. The magnetic field of the device can damage its magnetic strips.

Overview

2.1 Package Contents
The package includes:

The illustrations may differ from your actual items.
2.2 Your Device
2.2.1 Front 2.2.2 Back 2.2.3 Bottom and Top

Getting Started

3.1 Installing the Cards
3.1.1 Inserting a Micro SIM card

1. Remove the card slot on the right side of your device.

2. Insert micro-SIM cards into the slots. Make sure that the gold contacts on the cards are facing down.

3. Insert the card slot on your device.

3.1.2 Inserting a Micro SD Card

1. Remove the card slot on the right side of your device.

2. Insert micro SD cards into the slots. Make sure that the gold contacts on the cards are facing down.

3. Insert the card slot on your device.

3.1.3 Removing the Cards

1. Remove the card slot on the right side of your device.
2. Remove micro SIM or SD cards on the card slot.

Basics

4.1 Turning the Device On or Off
4.1.1 Turning the Device On
Press and hold the Power button for a few seconds. 4.1.2 Turning the Device Off

1. Press and hold the Power button for a few seconds.
2. Tap Power off.

• To turn the screen on or off, press the Power button.
• Registering the accounts without turning on the Wi-Fi may incur extra charges depending on your data plan.

4.2 Using the Touchscreen

Use finger gestures to use the touchscreen effectively.

• Do not touch the screen with any sharp objects.
• Do not apply too much pressure to the touchscreen.

Gesture

| Name|

Description

---|---|---
| Tap| Briefly touch an item to open, launch, or select it.
| Zoom in or out| Place two fingers on the screen and spread them apart to zoom in. Pull the fingers together to zoom out. You can also double-tap the screen quickly to zoom in or out.
| Tap and hold| Touch an item or the screen for a few seconds to access more detailed menus or options.
| Swipe| Touch the screen and quickly flick in any direction to scroll through menus or pages.
| Drag| Touch an item or the screen for a few seconds and move your finger around the screen to move the item or move through screens.

4.3 Connecting to a Wi-Fi Network
On the Home screen, tap WLAN.
Turn on a Wi-Fi network and tap the network you want to join.
If necessary, enter the password for the network. If you don’t know the password, contact the administrator for the network.
4.4 Connecting to a Bluetooth Device
On the Home screen tap  Bluetooth.
Turn on a Bluetooth feature and tap the device name you want to pair.

Device Specification

Physical Characteristics

is supported by Micro SD Card Slot
Interface| USB Type C Connector (USB 2.0) Docking Connector (Charging)
Notification| Audible tone; multi-color LEDs; (charging, events indicator) vibration
Keypad| On-screen keypad; 1 Power Key;
Volume Up/Down; 1 Action Key
Voice and Audio| Dual noise-canceling microphones; High-quality speakerphone; 3.5mm headset jack
PTT Hot Key Support| – available Active Key

Performance Characteristics

• Support the next two versions of Android Q and R
• Upgrading to new supported versions of Android requires the purchase of
a Bluebird Care™ Service contract
Memory| 2GB RAM / 16GB Flash (Optional)
3GB RAM / 32GB Flash

User Environment Characteristics

(1 cycle = 1.25 hours at -40°C and 1.25 hours at 70°C)
Electrostatic Discharge (ESD)| +/-15kVdc air discharge
+/-8kVdc direct discharge
+/-8kVdc indirect discharge

Device Specification

to 72.2 Mbps
WPAN Radio| Bluetooth V5.0 BLE, Class 2

Accessories

Accessories| Wrist Strap, Protective Film, Protective Case, 1 Slot Charging Cradle, Multi Slot Charging Cradle
---|---

Please ask your sales representative for the specifications not listed above or for future upgradeable specifications.

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver
. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Body-worn Operation
This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’s body and the back of the device. Any belt clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.0 cm) distance between the user’s body and the back of the device and have not been tested for compliance with FCC RF exposure limits.

Troubleshooting

The battery does not charge properly.

• Ensure that your device and the charging cable are connected and the charging LED is functioning correctly.
• If the battery does not charge completely, it may be dead or defective. Contact our service center.
  (The warranty period for battery replacement is six months.)

The battery life got shorter.
When you use network data or peripheral devices such as wireless LAN or Bluetooth that require more power, your device may use more battery than usual. If it happens for an extended period of time, your battery may be dead. Then replace it with a new battery.
I dropped the device in the water.
Turn off the device. Place the device in a dry place. Let it dry completely for a considerable period of time, and then turn the device back on. If it does not turn back on, contact our service center.
My device gets too hot to touch.
It is normal for the device to warm up while it is receiving a poor signal, performing an intense workload, or charging. It should cool down if you stop using the device for a certain amount of time. If the problem continues, contact the manufacturer. It may result in a burst battery or fire.
How do I get the repair service?
You can contact your local sales representative or you can send the device via a delivery service to Bluebird’s Korean headquarters. When sending the package, make sure you pay the shipping fee in advance. When the repair is finished, Bluebird will cover the shipping cost.

Warranty and Support

Customer support
Before asking for after-sales service, please back up the data on the device. We do not back up data from the products sent to the Customer Service Center. Therefore, we assume no responsibility for the loss/deletion of data.
Customer Service
Center #1103, Gplus Kolon Digital Tower 11F,
Digital-ro 26-gil 123, Guro-gu, Seoul, Republic of Korea(08390)

• Fax: +82-2-6499-2242
• Email: [email protected] 
• Hours: 9:30 a.m. – 6:30 p.m. (GMT Time: +9 Hours)

The center is closed on Saturdays, Sundays, and Korean national holidays.
Registering for After-Sales Service

• We receive the products for our after-sales service through mail, delivery services, and hand delivery only in principle.
• If you bought the product from a party other than Bluebird or an authorized Bluebird reseller, you need to register the product before using our after-sales service.
• Please enclose evidence of purchase or the product receipt for our after-sales service.
• Please enclose your name, telephone number, address, and details of the problem for prompt service.
• You can ask for our after-sales service by contacting your authorized Bluebird dealer or the Customer
• Service Center in the head office.
• Do not intentionally damage the label on the product.
• A damaged label may result in a disadvantage to the customer.
• When you return the product to Bluebird for service, please put the product in a protective box.
• The warranty will not cover any damage which occurs during delivery. We advise you to use the box and protective cover supplied with the product.
• Make sure to deliver the product in a safe way. Bluebird assumes no responsibility for the loss of the product during delivery.

Charged services

• In the following cases, it will be charged when requesting after-sales service. ­­
  Service request due to inappropriate use of the device by the customer ­­
  Loss of PIN number ­­
  Use of programs that might affect the program (over-clock, forceful changes in the input of the system, personal developments)

• Faults caused by the customer. ­­
  Defect due to inappropriate or careless use of the product (dropping, submersion underwater, shock, damage, unreasonable operations, etc.) ­­
  Defect due to a repair or unauthorized technician ­­
  The defect is caused intentionally or by the carelessness of the customer ­­
  Defects due to the use of fraudulent parts or components

• Other cases ­­ Defect due to nature (damage caused by fire, wind, flooding, etc.) ­­
  Accessories are out of warranty (accessories like battery/charger/cable/adapter, etc. have a warranty of 6 months)

• Regulations for repairs after charged services ­­
  If the same fault occurs in the part that has been repaired within 1 month (30 days), the part will be repaired free of charge.

No refunds will be offered in the following situations:

• The product seal has been removed (if applicable).
• The product has been damaged due to careless use by the customer or due to a natural disaster (floods, rain, fire, etc.).
• Loss of the product or other components (manual, connecting cables, etc).
• DOA (Dead on Arrival) policy

If your product is DOA (Dead on Arrival), or has malfunctioned within 30 days of purchase (DOA period), the product will either be exchanged or provided with after-sales service.

Warranty certificate

Thank you for purchasing a product from Bluebird Inc.

• In the case of accessories such as batteries, only those that match the sales list managed by the Customer Service Center will be eligible for customer service.
• A repair or an exchange of batteries that do not match the sales list of the Customer Service Center due to the carelessness of the customer will be fully charged.

Warranty information

• Bluebird Inc. (hereinafter referred to as Bluebird) provides the warranty service for its products in compliance with Bluebird’s warranty program.
• Upon receiving a notification on a defect of its product within the range of warranty during the warranty period, Bluebird will repair or replace the defective product according to its warranty policy.
• If the defective product within the range of warranty is not repairable or replaceable, Bluebird shall refund the purchasing price within a designated period from the date of receiving a notice of defect.
• Bluebird assumes no responsibility for repairing, replacement or refund until it receives the defective product from the customer. The replacement shall be equivalent to a new product in the aspect of performance.
• Bluebird products may contain recycled products, components or materials equivalent to new products in the aspect of performance.
• This warranty is applied to software products only when the programming commands are not executed. Bluebird does not guarantee interruption-free or error-free performance.

BLUEBIRD CUSTOMER SERVICE
Operating Hours
Monday to Friday 9:30 A.M. – 6:30 P.M.
(GMT Time: +9 Hours)
The center is closed on Saturdays,
Sundays, and Korean national holidays.
Customer Service Center

1103, Gplus Kolon Digital Tower 11F,

Digital-ro 26-gil 123, Guro-gu,
Seoul, Republic of Korea(08390)
Bluebird constantly strives to bring the utmost satisfaction to all our customers.

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