polk TSSW True Surround Subwoofer User Guide

: June 5, 2024
: polk

Table of Contents

polk TSSW True Surround Subwoofer
Quick Start Guide
What’s in the Box
connect the subwoofer
Tips and troubleshooting
Safety Precautions
- FCC Statement
Important Safety Instructions
Year Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

polk TSSW True Surround Subwoofer

Quick Start Guide

Thank you for your Polk purchase! If you have a question or comment, please feel free to contact us. Technical Assistance www.polkaudio.com
Visit our support page and FAQs at https://polk.custhelp.com/ for assistance. Call Polk Customer Service at 800-377-POLK(7655) Polk Audio is a DEI Holdings, Inc. company. Polk Audio and Polk are registered trademarks of Polk Audio, LLC. All other trademarks, product names, logos, and brands referenced herein are the property of their respective owners.

What’s in the Box

connect the subwoofer

Unpack the subwoofer, wireless adapter, and power cable.
Insert the wireless adapter firmly into the Wireless Adapter port on the back of the soundbar.
Place the subwoofer along the same wall as the TV, no more than 30 ft (10m) from the sound bar.
Connect the power cord to the POWER port on the back of the subwoofer.
Connect the other end of the power cord into an AC power outlet.
Enter pairing mode on the sound bar Press and hold the CONNECT button on the back of the sound bar for about four seconds.
Connect the subwoofer Press and hold the CONNECT button on the back of the subwoofer for about four seconds.
Press and release the CONNECT button on the back of the soundbar to complete pairing.

Tips and troubleshooting

I don’t hear sound from my subwoofer. If the light on the back of the subwoofer is:

Off, verify that the power supply is connected to the subwoofer and to a working power outlet.
Amber, verify that the wireless adapter is firmly inserted into the sound bar. Make sure your sound bar is turned on, and connect the subwoofer to the sound bar using the instructions on page 5.
Green, turn up the bass level using the remote control.

Safety Precautions

FCC Statement

COMPLIANCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement

This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
FCC RF Warning. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Innovation, Science and Economic Development Canada’s Notices
This Class B digital apparatus complies with Canadian ICES-003. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device. For Canadian customers: CAN ICES-3(B)/NMB-3(B) Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Innovation, Science and Economic Development Canada’s radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF exposure limits under mobile exposure conditions (antennas are greater than 20cm from a person’s body).

Important Safety Instructions

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
The equipment could be used at maximum 45 degree C ambient temperature.
Do not open the equipment to reduce the risk of electrical shock. For safety reasons it is only allow to the opened by qualified service personnel.
WARNING:
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. And the apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
The Power Adapter/AENGLISHC inlet is used as the disconnect device and shall remain readily operable.
Do not install this equipment in a confined or building-in space such as a book case or similar unit, and keep well ventilation conditions at open site. The ventilation should not be impeded by covering the ventilation openings
The danger of explosion if battery is incorrectly replaced.
The battery (battery or batteries or battery pack) shall not be exposed to excessive heat such as sunshine, fire or the like.
Do not recharge non-rechargeable batteries.
Avoid exposure to extreme heat or cold.

This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth for sound bar and subwoofer.

WARNING:
Please refer to the information on the rear of the subwoofer enclosure for electrical and Safety information before installing or operating the apparatus.

Disposal of Old Equipment and Batteries
Only for European Union and countries with recycling systems. These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points in accordance with your national legislation. By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. Note for the battery symbol (right symbol): This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved.

Year Limited Warranty

Polk Audio, LLC (“Polk”) warrants to the original retail purchaser that Polk Audio branded wireless speakers, will be free from defects in materials and workmanship for a period of (1) one year, under normal use and conditions. Should this product prove to be defective in material or workmanship, Polk will, at its option, (a) repair the product, or (b) replace the product. If the product model is no longer available and cannot be repaired effectively, or replaced with an identical model, Polk may, at its sole and absolute option, replace the unit with a current model of equal or greater value. To obtain warranty service, please visit the Polk Audio website at www.polkaudio. com. You may also contact Polk Audio Customer Service at 1-800-377-7655 for instructions on where to send the product. You will be required to provide an original receipt or bill of sale, identifying you as the original purchaser and identifying the purchase made through an authorized Polk retailer. Risk of loss or damage in transit shall be borne by the purchaser. Freight collect shipments will be refused.

This warranty is non-transferable and does not apply to any product that has been modified or used in a manner contrary to its intended purpose. This limited warranty is void if the product has an altered or missing serial number, or if the product was purchased from someone other than an authorized dealer. This limited warranty is void if the product has been damaged by accident or unreasonable use, neglect, improper service or other causes not arising oAut of defects in material or construction. Product(s) which are found to be damaged by abuse resulting in thermally damaged voice coils are not covered by this warranty but may be replaced at the sole and absolute discretion of Polk. This warranty terminates if you sell or otherwise transfer the product to another party. This limited warranty does not cover cosmetic damage, paint damage, damage to other components, parts or premises, or any consequential damages which may result for any reason.

Polk does not warrant that the product will operate without interruption or that the product will operate error-free. Certain external conditions which are out of Polk’s control may affect the overall performance of the product, including, but not limited to, wireless network configuration, performance of the wireless network, distances between product and the wireless network connection and/or content sources, third party devices, radio and/or environmental interference with the product. Polk may offer access to third party content or third party content providers via the Product. Polk reserves the right to alter, change, discontinue or modify access to any third party content or any third party content provider at any time, for any reason. Polk disclaims all warranties and representations offered by any third party content or third party content provider. Polk shall have no obligation to provide any updates or upgrades to the product, but in the event that it does, such updates and upgrades shall be deemed the “product”, and shall be subject to the terms and conditions stated herein.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXPRESS WARRANTY, IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE IMPLIED CONDITION OF SATISFACTORY QUALITY ARE EXPRESSLY EXCLUDED AND DISCLAIMED TO THE MAXIMUM EXTENT ALLOWED BY LAW, AND POLK NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. POLK HAS ABSOLUTELY NO LIABILITY FOR ANY ACTS OF THIRD PARTIES. SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, OR CONDITIONS ON AN IMPLIED WARRANTY, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. POLK DOES NOT ACCEPT LIABILITY FOR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST SAVINGS OR DAMAGES RESULTING FROM IMPROPER USE, OR THE INABILITY TO USE THE PRODUCT. THE MAXIMUM LIABILITY FOR WHICH POLK MAY BE RESPONSIBLE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY TO YOU.

EN 301 489-1 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonised Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of article 6 of Directive 2014/30/EU.

EN 301 489-3
Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 3: Specific conditions for Short-Range Devices (SRD) operating on frequencies between 9 kHz and 246 GHz; Harmonised Standard covering the essential require-ments of article 3.1(b) of Directive 2014/53/EU.
EN 301 489-17

ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonised Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU.

EN 300 328
Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using wide band modulation techniques; Harmonised Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU.

EN 300 440
Short Range Devices (SRD); Radio equipment to be used in the 1 GHz to 40 GHz frequency range; Harmonised Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU

EN 62479
Assessment of the compliance of low power electronic and electrical equipment with the basic restrictions related to human exposure to electromagnetic fields
10 MHz to 300 GHz).
EN 62311Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz to 300 GHz).