RENPHO R-G006 Eye Massager 2 User Manual

June 5, 2024
Renpho

RENPHO R-G006 Eye Massager 2

Important Safety Instructions

When using the appliance, basic precautions should be always followed, including the following:
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.

  1.  This device is for household use only and is not intended for medical or commercial purposes.
  2. This device can only be used by children aged 8 years and above and persons with reduced physical, sensory or cognitive capabilities if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  3. Children shall not play with the device.
  4. Cleaning and user maintenance shall not be made by children.

DANGER- To reduce the risk of electric shock:

  1. Always unplug the charger from the electrical outlet after charging.
  2. Never use pins or other metallic fasteners with this product.

WARNING – To reduce the risk of fire, electric shock, or injury to persons:

  1. Please consult your doctor if you are any of the following user types:
  2. Children under 8
  3. Elderly
  4. Pregnant or postpartum women
  5. Allergic to leather material
  6.  Persons with skin infections, sensitivity, redness and/or burns on the skin
  7.  Persons with brain conditions, eye conditions, or any other physical or mental disorders
  8. Persons with osteoporosis
  9. Persons who had undergone eye surgery or eye conditions such as glaucoma, cataract and retinal detachment
  10.  Persons with any swelling or wound around the eye area
  11.  Persons using a pacemaker or other implantable medical devices
  12. Patients with a heart condition, malignant tumors, or other serious health conditions
  13.  Persons being treated due to medical condition
  14. Persons with high or abnormal blood pressure If you feel unwell or have any unusual discomfort, please stop using the device immediately.
  15.  Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  16. Close supervision is necessary when this device is used by, on, or near children, invalids, or disabled persons.
  17.  Never operate this device if it is not working properly, has been damaged, or dropped into water. Return the device to a service center for examination and repair.
  18.  Do not expose the device to direct sunlight. Keep the device away from humidity, heat, and/or corrosive gas.
  19. Do not use the device with wet hands.
  20.  Remove contact lenses, glasses, false eyelashes, hairpins, hair accessories, etc. before using.
  21. Only use the charger (DC 5V 1A, not included) to recharge the device.
  22.  Do not use the device while charging.
  23.  Avoid contact with sharp objects.
  24.  Do not use the device while driving or walking.
  25. Do not attempt to disassemble or repair the device.
  26. Do not use the device for more than 20 minutes each time.
  27. The device has a heated surface. Persons insensitive to heat must be careful when using the appliance.
  28.  Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
  29. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the appliance frequently to reduce the risk of blistering.

About the Product

  1. What’s in the Box

  2. 1 x RENPHO Eye Massager 2

  3. 1 x Type-C USB Cable

  4. 1 x Storage Bag

  5. 1 x User Manual

  6. 1 x Quick Guide Card

  7.   Specifications

  8. Product Name: Eye Massager Model: R-G006

  9. Input: 5V = 1A

  10. Rated Power: 5W

  11. Timer: 15 minutes

  12. Battery Capacity: 1500mAh Product Weight: 0.7Ib

  13. Product Size: 8.1 x 4.5 x 3.8 inch

Product Introduction

Using the Product

  1. Wearing the device
  2. Remove any eye accessories {e.g., eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device.
  3. Wear the device and ensure it fits your eyes properly. Adjust the elastic band to fit your head.
  4. Tip: It is not recommended to use the device for more than 20 minutes at a time.
  5. Operation Instruction

Press and hold to turn on/off the device. Mode 1 (Air Pressure plus Heat) will be activated by default. The indicator light will be solid white. Press again to cycle through the following modes:

  • Mode 1: Air Pressure + Heat+ Music
  • Mode 2: Air Pressure+ Heat+ Continuous Vibration + Music
  • Mode 3: Air Pressure + Music
  • Mode 4: Heating + Music
  • Mode 5 : Intermittent Vibration + Music

Press to cycle through Low Heat (Default)/High Heat/No Temperature.

Press to cycle through Soft Pressure (Default)/Strong Pressure/No Pressure.

Press the button to adjust the music volume level among Level 3 (Default)/Level 4/Level 5 (Maximum Volume)/Level 0/Level 1/Level 2.
Press and hold to choose between built-in Music 1 and Music 2.
Press the button twice to choose between Voice and Silent mode. In silent mode, voice broadcast and music will be disabled.
Bluetooth Connection
Turn on your smartphone’s Bluetooth. Search and connect to R-G006 to play your own music on the device (indicator light will be solid blue). Once paired successfully, the device will be automatically connected to Bluetooth when it is turned on each time.
Note: After connection, the built-in music will continue if you do not play your own music. 15mins Auto-off Timer The timer will automatically shut the device off after 15 minutes ofcontinuous use (the duration of one massage cycle).
Memory Function
The device will recall the last setting of heat, air pressure and volume when switching between modes.

 Charging the device

Low Battery Alarm
When the device is in low battery, the power button indicator will flash red slowly and is accompanied by an alert notification “Low power, please charge”. It will automatically shut off if left idle and battery runs out. Charging Charge the device using the provided Type-C cable and a DC 5V 1A mobile charger (not included). The power button indicator will flash red slowly while charging.
Note:

  1.  Do not turn on the device while charging.
  2. It takes about 3 hours to fully charge the device. Once charging is complete, the power button indicator will remain solid red.
  3. If the device is being charged at a higher voltage than allowed, the indicator will flash red quickly for 1 minute to indicate this may damage the device.

Cleaning and Maintenance

  1. Turn off the device before cleaning. Use a soft cotton cloth dampened with mild detergent to wipe it clean.
  2. Do not expose the device to direct sunlight or high temperature. If the device has not been used for over 3 months, please recharge it before use.
  3. Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer’s warranty.
  4.  Battery life can vary by application and/or operating conditions. If the device is not in use for a long period, please keep it powered off and charge it once a month to prolong its lifespan.

Troubleshooting Guide

Problem Cause Solution
There is a Normal sound of air No need to do
mechanical or air pressure or air anything
sound coming from inflation
the device  
Power-on failure Low battery shuts the device off Charge the device in time
Low massage intensity or weak air pressure Low battery Charge the device
The device stopped working suddenly 1. Low battery shuts the device off

2.  Built-in 15mins auto-off timer is activated

| 1.  Charge the device

2.  Turn on the device again for another 15-minute massage. It is not recommended to use this device for more than 20 minutes at a time

The device cannot| 1. Using other types| 1. Use the Type-C
be charged| of charging cables| charging cable
| 2. Using an improper charger with voltage as not indicated| provided in the package only

2. Use the DC SV 1A

charger only

  3. Low battery 3. Contact after-sales
protection is triggered service team
due to prolonged
non-charging

No heat

| 1.  Heat function is not powered on

2.  Built-in heat protection is triggered due to excessive use

3.  “Low Tempera- ture” selected and

| 1.  Select the mode with the heat function

2.  Turn it off for a while to cool down

3.  Choose the high temperature

 | cannot feel any heat|
No air pressure| 1. Select the mode with no air pressure 2 “No Pressure” selected| 1. Select the mode with the air pressure function

2. Press Air Pressure Button to choose Soft Pressure/Strong Pressure/No Pressure

No broadcast or music

|

1. Volume level is too low or volume level is at level 0

|

1. Press the Volume Button to adjust volume level

 | 2. Silent Mode is powered on| 2. Press the Volume Button twice to enter Voice Mode

FCC Regulatory Compliance

This device complies with part 15 of the FCC Rules. Operation is I subject to the following two conditions:

  1.  This device may not cause harmful interference, and
  2.  this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with I the limits for a Class B digital device, pursuant to Part 15 of the  FCC Rules. These limits are designed to provide reasonable  protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. f this equipment does cause harmful interference to radio or I television reception, which can be determined by turning the  equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  •  Reorient or relocate the receiving antenna.
  •  Increase the separation between the equipment and receiver.
  •  Connect the equipment into an outlet on a circuit different from I that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

IRF Exposure Compliance
This equipment complies with FCC radiation exposure limits set lforth for an uncontrolled environment. This transmitter must not I be co-located or operating in conjunction with any other antenna or transmitter.
ISED Regulatory compliance
This device contains license-exempt transmitters that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.

Warranty Policy

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

Customer Service

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

TEL: +1(844) 417 0149 (US ONLY)

Monday-Friday 9:00AM-4:30PM 1800 MY RENPHO (1800 69 7367) (AU ONLY) Monday- Friday 9:00AM-6:00PM (AEST)

m Email: support@renpho.com (US&CA)

support-au@renpho.com (AU)

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

RF warning statement
The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. this device may not cause interference, and
  2.  this device must accept any interference, including interference that may cause undesired operation of the device.”

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