ECOFLOW River Pro Portable Power Station 720Wh User Manual
- June 5, 2024
- ECOFLOW
Table of Contents
EcoFlow RIVER Pro User Manual
DISCLAIMER
Read all safety tips, warning messages, terms of use, and disclaimers
carefully. Refer to the terms of use and disclaimer at
https://ecoflow.com/pages/terms-of-use and stickers on the product before
use. Users take full responsibility for all usage and operations. Familiarize
yourself with the related regulations in your area. You are solely responsible
for being aware of all relevant regulations and using EcoFlow products in a
way that is compliant.
Specifications
General Info
| Net Weight | Approximately 16.8lbs |
|---|---|
| Dimensions | 11.4in x 7.3in x 9.3in |
| Capacity | 720Wh 28.8V |
| Certification | UL Standard, CE, FCC, RoHS, RCM |
| Wi-Fi | Supported |
Output Ports
| AC (x3) | Pure Sine Wave, 600W (Surge 1200W), |
|---|---|
| Max Device(s) Power Supported by X-Boost | 120V~ (60Hz) |
| USB-A (x2) | 5V 2.4A 12W max, per port |
| USB-A Fast Charge (x1) | 5V 2.4A 9V 2A 12V 1.5A 18W Max, per port |
| USB-C (x1) | 5/9/12/15/20V 5A 100W max, per port |
| Car Charger(x1) | 3.6V 10A, 136W max |
| DC5521 Output (x2) | 3.6V 3A, per port |
Input Ports
| AC Charge | X-Stream Fast Charge 660W max |
|---|---|
| AC Input Voltage | 100-120V~ 60Hz |
| Solar Charger | 10-25V 12A, 200W max |
| Car Charger | Supports 12V Battery, 8A |
Battery Info
| Cell Chemistry | Lithium-ion |
|---|---|
| Shelf Life | 1 year (after a full charge) |
| Cycle Life | 800 cycles to 80%+ capacity |
| Protection | Over Voltage Protection, Overload Protection, Over Temperature |
Protection, Short Circuit Protection, Low-Temperature Protection, Low Voltage Protection, Overcurrent Protection
Environmental Operating Temperature
| Optimal Operating Temperature | 68°F to 86°F |
|---|---|
| Discharge Temperature | -4°F to 140°F |
| Charge Temperature | 32°F to 113°F |
| Storage Temperature | a |
Safety Instructions
2.1 Usage
- Do not use the product near a heat source, such as a fire source or a heating furnace.
- Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the product in rain or humid environments.
- Do not use the product in an environment with strong static electricity/magnetic fields.
- Do not disassemble the product in any way or pierce the product with sharp objects.
- Avoid using wires or other metal objects that may result in a short circuit.
- Do not use unofficial components or accessories. If you need to replace any components or accessories, please visit official EcoFlow channels to check relevant information.
- When using the product, please strictly follow the operating environment temperature specified in this user manual. If the temperature is too high, it may result in a fire or explosion; if the temperature is too low, the product performance may be severely reduced, or the product may cease to work.
- Do not stack any heavy objects on the product.
- Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.
- Please avoid impact, falls, or severe vibrations when using the product. In case of a severe external impact, turn off the power supply immediately and stop using the product. Ensure the product is well fastened during transportation to avoid vibrations and impacts.
- If you accidentally drop the product into water during use, please place it in a safe open area, and stay away from it until it is completely dry. The dried product should not be used again, and should be properly disposed of according to Section 2.2 below. If the product catches fire, we recommend that you use the fire extinguishers in the following order: water or water mist, sand, fire blanket, dry powder, and finally a carbon dioxide fire extinguisher.
- Use a dry cloth to clean off dirt on the product ports.
- Rest the product on a flat surface to avoid damages caused by the product falling over. If the product is overturned and severely damaged, turn it off immediately, place the battery in an open area, keep it away from combustible matter and people, and dispose of it in accordance with local laws and regulations.
- Ensure that the product is kept out of reach of children and pets.
2.2 Disposal Guide
- If conditions permit, make sure that the battery is fully discharged before disposing of it in a designated battery recycling bin. The product contains batteries with potentially dangerous chemicals, so it is strictly prohibited to dispose of it in ordinary trash cans. For more details, please follow the local laws and regulations on battery recycling and disposal.
- If the battery cannot be fully discharged due to a product failure, please do not dispose of the battery directly in the battery recycling box. In such case, you should contact a professional battery recycling company for further processing.
- Please dispose of over-discharged batteries that cannot be recharged.
Getting Started
3.1 Product Details
3.2 LCD Screen
Battery Level Indicator: The indicator will repeatedly fill while charging. If
the product is at 0% charge, the indicator will flash to warn you.
Wi-Fi Status: After pressing the IOT button for 3 seconds, the Wi-Fi status
will flash on the LCD screen which indicates that the product is ready for
pairing. There’re two ways to connect the product with the App, either
directly connect to the product’s hotspot or using the Internet. If the App is
successfully connected to the product’s hotspot, the icon will keep flashing;
if it is successfully connected to the Internet, the icon will stay on.
- See Section 5 for more troubleshooting steps.
3.3 General Product Usage
Product On, Product Off, LCD Screen On
Short press the Main Power Button to turn on the product; the LCD Screen
will light up and the battery level indicator icon will display.
The product enters sleep mode after 5 minutes of idle operation; the LCD
Screen will automatically turn off. When the product senses any load change or
operations, the LCD Screen will automatically light up. To turn the LCD Screen
on or off, please short press the Main Power Button.
To power off the product, press and hold the Main Power Button.
The default product standby time is 2 hours. With other Power, Buttons turned
off and no other load access for 2 hours, the product will automatically shut
down. The standby time can be set on the App.
12V DC Output Port
With the Main Power Button turned on, short press the 12V DC Power Button to
use the 12V DC Output port. Short press the 12V DC Power Button again to turn
it off.
With the 12V DC Power Button on, the product will not automatically shut down.
AC Output Port
With the Main Power Button turned on, short press the AC Power Button to use
the AC Output ports. Short press the AC Power Button again to turn it off.
The default standby time of the AC Output port is 12 hours. Without any load
access for 12 hours, the AC Power Button will automatically turn off.
Please turn off AC power button when not in use to save power consumption.
3.4 AC Charging
EcoFlow’s X-Stream fast charge technology is specifically for AC charging,
offering 660W of max input power. In case of unusual situations where the AC
input current remains higher than 10A, the X-Stream charging input port will
initiate a self-protection function, and the Overload Protection Switch on the
product will automatically pop up. After confirming that there is no product
failure, you can press the Overload Protection Switch to resume charging.
3.5 Solar Charging
Users can connect solar panels in series as shown in the figure to recharge
the product. The product supports 10-25V DC input, 12A max current, and 200W
max charging power.
When using an EcoFlow solar panel to charge the product, please follow the
instructions that come with the solar panel.
Before connecting the solar panel, please ensure that the solar panel’s output
voltage is within 25V to avoid product damage.
3.6 Car Charging
Users can recharge the product through the Car Charging Input Port. It
supports 12V car chargers .and an 8A Max charging current.
Please charge using the car charger after you’ve started the car to avoid
failure to start due to an insufficient car battery. In addition, please make
sure that Car Charging Input Port and the Car Charging Cable are in good
condition. EcoFlow takes no responsibility for any losses or damages caused by
failures to follow instructions.
3.7 APP
The EcoFlow App gives users the ability to control and monitor EcoFlow power
stations remotely.
Read the EcoFlow App user guide and access the download link here:
https://ecoflow.com/pages/ecoflow-app
Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the
EcoFlow Term of Use and Privacy Policy, which you can access via the “About”
section of the “User” page on the EcoFlow App or on the official EcoFlow
website at https://ecoflow.com/pages/terms-of-use and
https://ecoflow.com/pages/privacy-policy
https://ecoflow.com/pages/ecoflow-app
3.8 X-Boost
With EcoFlow X-Boost technology, the product can power a 1800W Max device
while the rated output power remains 600W, avoiding operation failure due to
overload protection.
Under standard voltage conditions, the total maximum output of all AC output
ports is 600W. With
the X-Boost enabled, all AC output ports can power devices that require 1800W
Max in total while the rated output power remains 600W. The X-Boost will be
automatically enabled when the total output of all output ports exceeds 600W.
supports 1800W max devices while the rated output power is still 600W.
X-Boost Tips:
- X-Boost is enabled by default; you can enable or disable it in the EcoFlow App.
- X-Boost is not available when the AC output is turned on in a recharging state (in bypass mode) and when X-Boost is disabled.
- X-Boost is not applicable for all electrical appliances; it’s incompatible with appliances with strict voltage requirements. Appliances with voltage protection (such as precise instruments) are not supported. X-Boost mode is more suitable for heating devices. Please conduct your own tests with your devices with X-Boost enabled.
3.9 Emergency Power Supply (EPS)
The product supports EPS. When you connect the grid power to the AC Input Port
of the product through an AC Charging cable, you can power electrical devices
through the AC Output Sockets (AC power will come from the grid and not the
power station in this situation). In case of a sudden blackout, the product
can automatically switch to the battery-powered supply mode within 30ms. As a
basic UPS function, this function does not support 0ms switching. Please do
not connect the product to any device that requires 0ms UPS, such as data
servers and workstations. Please test and confirm the compatibility before
using the product. We recommend that you only charge one device at a time and
avoid using multiple ones at the same time to avoid overload protection.
EcoFlow takes no responsibility for any device failures or data losses caused
by failures to follow instructions. The EPS of the product only supports the
following loads: below 600W.
FAQs
-
What battery does the product use? It uses a high-quality lithium-ion battery.
-
What devices can the product’s AC output port power?
With 600W rated power and 1200W peak power, the product’s AC output port can power most household appliances. Before you use it, we recommend that you confirm the power of the appliances first and ensure the power sum of all loaded appliances is lower than the rated power. -
How long can the product charge my devices?
The charging time is shown on the product’s LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage. -
How can I know if the product is charging?
When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle. -
How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel. -
How to store the product?
Before storing, please turn off the product first, and then store it in a dry, ventilated place at room temperature. Do not place it near water sources. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months to extend its battery life. -
Can I bring the product on a plane?
No.
Troubleshooting
Indicator| Problem|
Solution
---|---|---
Icons Flash together
| High-Temperature Charge Protection| Charging can be resumed automatically after the battery cools down.
Icons Flash together
| High-Temperature Discharge Protection| The power supply can be resumed automatically after the battery cools down.
Icons Flash together
| Low-Temperature Charge Protection| Charging can be resumed automatically after battery temperature rises above 41°F.
****Icons Flash together
| Low-Temperature Discharge Protection| The power supply can be resumed automatically after the battery temperature rises above 10°F.
Icons Flash together
| Overload Discharging Protection| Battery Exclamation and OVERLOAD icons flash together. Disconnect all appliances, restart the RIVER Pro, and add each appliance back in in turn. Please note that electrical appliances must be operated within rated power.
cons Flash together
| AC Output Overload Protection| Normal operation will be resumed automatically after you remove the overloaded device and restart the product.
Electrical appliances should be used within rated power.
(Refer to X-Boost instructions to get more details about power limitations).
Icons Flash together
| AC High Temperature Protection| Please confirm whether the fan inlet and outlet are blocked, if not, normal operation will be resumed automatically after the product temperature drops.
Icons Flash together
| AC Low Temperature Protection| Normal operation will be resumed
automatically after the product is used at optimum environmental temperatures.
Icon Flashes| Fan Blockage| Please check if the fan is blocked by foreign
materials.
Icons Flash together| Car Charger Overload Protection| The product will resume
normal operation automatically after you remove the device connected to the
car charger.
Icons Flash together
Icons Flash together| Car Charger High-Temperature Protection| After the
product cools down, it will resume normal operation automatically.
Icon Stays On| Battery Failure| Contact EcoFlow Customer Service
If the Alarm Prompt shows on the product LCD screen during use and does not
disappear after a restart, please stop using it immediately (do not try to
charge or discharge).
If you require any other assitance, please contact EcoFlow Customer Service.
What’s In the Box
Storage & Maintenance
- Please use or store the product in an environment temperature between 68°F to 86°F, away from water, heat, and other metal objects.
- For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months.
- For safety, please do not store the product in an environment temperature higher than 113°F or lower than 14°F for a long time.
- If the remaining battery is less than 1% after you finish using the product, please recharge it to60% before storing it. If the product is left idle for a long time with a severely low battery, irreversible damages may be caused to the battery cell and the product service life will be shortened.
- If the product has been idle for too long and the battery is severely low, it will enter a deep sleep protection mode. In such a case, please charge the product before using it again.
References
- EcoFlow Downloads | EcoFlow App, Manuals & More | EcoFlow US
- Privacy Policy - EcoFlow
- Terms of Use | EcoFlow