verizon ASK-MAE340 MoCA Ethernet Adapter User Guide

Verizon ASK-MAE340 MoCA Ethernet Adapter MoCA Ethernet Adapter

The MoCA Ethernet Adapter uses the existing coaxial wiring in most homes to create a high-speed Ethernet network connection. The MoCA Ethernet Adapter complies with MoCA 2.5 standard which can deliver up to 2.5Gbps wired speed through your existing home coaxial wiring.
With four Ethernet ports, the MoCA Ethernet Adapter provides wired connections to all your devices including PC, TV, streaming devices, gaming consoles, and
more devices to access content simultaneously.

Interfaces & buttons

existing Coaxial network.
DC Port| Connect the supplied 12V, 1A power adapter to this port to power the device.
Reset| If you experience difficulties with your device or want to revert all settings that you have changed, the reset button allows you to reset the device back to its factory default state. A single quick press and release of the reset button restart the device. Press and hold the reset button for 10 seconds to restore the factory default settings.
2.5G RJ-45 Port| The 2.5G RJ-45 port creates an interface to connect an Ethernet device via your MoCA network.
1G RJ-45 Port| The 1G RJ-45 ports provide a 1Gbps Ethernet connection for Ethernet-enabled devices via your MoCA network.

LEDs

The LEDs indicate the system and Ethernet connection status of the MoCA Ethernet Adapter.

Inside the box

Inside the product package you should find the following items. Contact Verizon Customer Support if any of the items is missing or damaged.

Install MoCA Ethernet Adapter

Positioning the device

• Position the device where the cable can axcess the power outlet and coax source
• Keep the device away from direct sunlight.

Mounting the device to the wall
Please follow the steps below to install the MoCA Ethernet Adapter on the wall.
Step 1: Mark on the wall where you would like to install the device and pre-drill a hole for the anchor.
Step 2: Install the anchor and screw it into the pre-drilled hole.
Step 3: Hang the device onto the screw through the mounting

Setup requirements

To configure your MoCA Ethernet Adapter via a computer, you need a router and computer that meet the following system requirements:

• A router supports RJ-45 LAN and MoCA LAN.

• A computer with an Ethernet RJ-45 (LAN) port
  (10Base-T/100Base-TX/1000Base-TX/2.5GBASE-T).

• Web browsers such as Internet Explorer, Firefox, Safari, or Google Chrome.

Installing the device

Use the MoCA Ethernet Adapter as a connector between the coax outlet and your computer.

1. Verify that the MoCA capable router in your home is connected to a coax outlet at the router location.
2. Connect a coaxial cable from the coax outlet to the “Data” port on the MoCA Ethernet Adapter. If needed, use the included RF splitter to add an additional coax connector from the coax outlet.
3. Connect your laptop, desktop, or game console devices to the “LAN” ports on the MoCA Ethernet Adapter.
4. Connect the provided Power Adapter to the MoCA Ethernet Adapter.
5. Wait for the system light to turn solid white. This indicates that the MoCA Ethernet Adapter has successfully formed a network with the router.

Use the MoCA Ethernet Adapter as a connector between your router and your coax outlet.

1. Connect a coaxial cable from the coax outlet to the “Data” port on the MoCA Ethernet Adapter. If needed, use the included RF splitter to add an additional coax connector from the coax outlet.
2. Connect an Ethernet cable from the “2.5G LAN” port of the MoCA Ethernet Adapter to the Ethernet port on the modem/router.
3. Connect your laptop, desktop, or game console devices to the “LAN” ports on the MoCA Ethernet Adapter.
4. Connect the provided Power Adapter to the MoCA Ethernet Adapter.
5. The system light should be yellow. This indicates the MoCA Ethernet Adapter has powered on, and it is ready for other MoCA-enabled devices to join the MoCA network.

Configure your MoCA Ethernet Adapter

The MoCA Ethernet adapter works out-of-the-box without
additional settings. If you want to change settings (such
as the IP address), you can configure them via the device’s
Web User Interface.
Log in to the device’s Web User Interface

Make sure that the MoCA Ethernet adapter is properly connected to the home network (refer to section 3 on how to install your MoCA Ethernet Adapter).

1. Find the IP address of the MoCA Ethernet Adapter from
   the home router.

2. Open a web browser and enter the MoCA Ethernet Adapter’s IP Address in the address bar.

3. The login dialog box is displayed.

4. Enter the username and password.
   Username: admin
   Password: password can be found by scanning the
   QR code on your MoCA Ethernet Adapter’s product label.

5. You can use the Web UI to view or change the device settings.

Web User Interface

The MoCA Ethernet Adapter’s Web User Interface (Web UI) allows you to check the current status of the device and configure its various functions. Ensure you click the Save button to save your settings after making changes. After completing the configuration, reset the device for the settings to take effect (please refer to Section 5.3.1 on how to reset the device).

Menu
Use the left side of the menu to navigate.

Save
Remember to save your changes by clicking on the save button.

Settings

MoCA Settings
This page is the first screen you will see when accessing the Web User Interface of MoCA Ethernet Adapter. It allows you to configure the basic MoCA settings of the device. Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (refer to Section 5.3.2 on how to reset the device).

MoCA Setup

Name: You can select the adapter name here to indicate the location of the device.
LOF: The Last Operating Frequency (LOF) parameter identifies the frequency (in MHz) that the MoCA Ethernet Adapter uses to transmit beacon for joining the MoCA network.
Tx Power; The Tx power parameter is the maximum transmit power of the MoCA Ethernet Adapter. Each incremental value increases the transmit power by 3dB. The following table lists the transmit power for each setting.

Beacon Power Level:
The beacon power level is the maximum power of the MoCA Ethernet Adapter for beacon transmission power. The value range is from 1 to 10. Each incremental value increases the beacon transmit power by 3dB. When the MoCA Ethernet Adapter is set up with a higher beacon power level, it may interfere with the video devices connected to the coaxial cable. Please leave it at the default setting if you are not sure what value to use.

Device Settings
This page allows you to configure the IP address assignment mode of the MoCA Ethernet Adapter. The IP Address is not needed for normally operating the MoCA Ethernet Adapter. It is only for you to access the Web User Interface of the MoCA Ethernet Adapter.

Please ensure to click the button to save your settings after making changes. After Save completing the configuration, reset the device for the settings to take effect (refer to Section 5.3.2 on how to reset the device).

Device Setup

DHCP & Link-Local Automatic Configuration:
By default, the DHCP & Link-Local Automatic Configuration is selected and you will obtain an IP address for the MoCA Ethernet Adapter from your home router. It is recommended to select this mode.

Static IP Address :
Select the Static IP Address if you want to manually configure the IP address of the MoCA Ethernet Adapter.

IP Address :
This is only needed if the Static IP Address is selected above. Enter the IP address. Please make sure that the IP address of each MoCA Ethernet adapter is unique and is in the same network subnet as the home network.

Netmask :
This is only needed if the Static IP Address is selected above. Enter the Netmask.

Gateway :
This is only needed if the Static IP Address is selected above. Enter the IP address of your home router.

Security Settings

This page allows you to change the Administrator Security and MoCA Network Security.

Administrator Security
The Administrator password is only used to log in to the
Web User Interface of the MoCA Ethernet Adapter. You can find the default password by scanning the QR code on the product label on the back of the MoCA Ethernet Adapter. It is recommended that you change the factory default password to prevent unauthorized access to the Web User Interface of the device.

MoCA Network Security
The MoCA Network Security password allows you to control which MoCA Ethernet Adapter can join your home MoCA network. When it is enabled, all devices on your MoCA network must use the password designated here to join the MoCA network. By default, this setting is disabled. Note that all devices on your MoCA network must have the same MoCA Network Security setting.
Please ensure to click the Save button to save your settings after making changes. After completing the configuration, Reset the device for the settings to take effect (refer to Section 5.3.2 on how to reset the device).

Web GUI Admin Security Setup

Old Password: Enter the old administrator password of the MoCA Ethernet Adapter in the old password textbox.
New Password Enter your new password in the new password textbox. The password contains any combination of 4-64 characters.
Confirm Password Retype your new password to confirm the setting.
Note: If the new password is lost or forgotten, it cannot be retrieved and the device will need to be reset to regain access.

MoCA Network Security Setup

Security Enabled :
The Network Security allows the user to enable or disable the network encryption on the MoCA network.
New Password :
The Network security password must be between 12 to 17 numbers only. Do NOT include spaces, letters, or special characters.
Confirm Password :
Retype your new password to confirm the setting.

Status

Device Status
This page displays the current status and configuration settings of the MoCA Ethernet Adapter.

Device Status

Firmware Version
Display the current Firmware Version.
My MoCA Version
Display the MoCA Version of the device.
Network MoCA
Display the current operating MoCA Network version.
IP Address
Display the current IP Address setting of the MoCA Ethernet Adapter.
MAC Address
Display the current MAC Address.
MoCA Link Status
Display the current Link status of the MoCA network. Display the Beacon Channel frequency.
Beacon Channel
Display the Primary Channel frequency.
Primary Channel
Display the Secondary Channel frequency.
Secondary Channel
Display the First Channel frequency.
First Channel
Display the number of MoCA Bonding Channels.
Number of Channels
Display the total number of good, bad, and dropped MoCA packets in the transmit direction of the MoCA interface on the device.
MoCA TX
Display the total number of good, bad, and dropped MoCA packets in the receive direction of the MoCA interface on the device.

PHY Rates
This page displays the transmit and receive MoCA PHY rates (PHY rate in Mbps) between all the MoCA devices operating in the MoCA network. This data rate is an average of the Tx and Rx data rates between MoCA devices.

PHY Rates

Unicast NPER
Display the NPER PHY rate in Mbps. Default is NPER.
Unicast VLPER
Display the VLPER PHY rate in Mbps.

Advanced

Reset

You can reset the device or reset all the settings of the device to factory defaults on this page. The buttons Reboot or Restore Defaults will restart the system. You may need to look up the IP address and use the default username and password if the Restore Defaults are performed.

Reset

Reboot
Click the Reboot button to restart the system. It takes around 10 seconds to reboot the device.
Restore Defaults
Click the Restore Defaults button to restore the settings of the device to factory default values.

Troubleshooting

If you encounter any issues, please read this section for recommendations on some
common problems.

Cannot log in to the Web UI
If you cannot access the Web UI, it might be an issue with your device or computer’s proxy or IP address settings. Make sure that the proxy settings are disabled and that your device or computer can be allocated an IP address on the network by the gateway’s DHCP server. You will need to check the support for your device or computer’s operating system e.g. Windows, Mac OS, for the detailed instructions about how to do this.
Make sure that you have the correct IP address of the MoCA Ethernet Adapter as well as the correct username and password.
Note: If the new password is lost or forgotten, it cannot be retrieved and the device will need to be reset to regain access.

Where can I get more help?
Visit https://[www.verizon.com](http://www.verizon.com)/support/residential/contact us/contactuslanding.htm to find your nearest Verizon store or for 24/7 help with live chat and device-specific support.

Technical specification

1G RJ-45 * 3
Power Adapter| 12V, 1A
Certificates| FCC, UL, MoCA 2.5
Certificate
Dimension| 107 x 107 x 30.6mm
Operating Temperature| 0 – 40 °C
Range
Storage Temperature| -20 – 80 °C
Range

Regulatory Compliance Notices

FCC Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide a reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with the radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by implementing one or more of the following measures:

• Reorient or relocate the device.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected (applicable only to powerline products).
• Consult the dealer or an experienced radio or television technician for help.

Declaration of Conformity for Products Marked with the FCC Logo USA Only
This device complies with Part 15 of the FCC Rules license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation of the device.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Important Safety Notices

Coaxial Cable
If applicable, the coaxial cable screen shield needs to be connected to the Earth at the building entrance per ANSI/NFPA 70, the National Electrical Code (NEC), Section 820.93, “Grounding of Outer Conductive Shield of a Coaxial Cable,” or in accordance with local regulation.

Safety Warnings
The equipment should be mounted at a height of less than 2 m.
This product is intended to be supplied by a UL Listed Power Adapter or DC power source marked L.P.S’ orLimited Power Source’, rated 12Vdc, 1 A and Tma 40°C (min.). If you require further assistance, please contact your Askey Computer Corp representative.

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