pTron Dynamo Lite 10000 mAh Lithium Polymer Power Bank with 10 Watt Fast Charging User Manual

June 5, 2024
pTron

pTron Dynamo Lite 10000 mAh Lithium Polymer Power Bank with 10 Watt Fast

Charging

pTron-Dynamo-Lite-10000 mAh-Lithium-Polymer-Power-Bank-with-10-Watt-
Fast-Charging

Troubleshooting – PTron Dynamo Lite 10000mAh Li-Polymer Power Bank

C port not working :

  • The connecting cable may be loose which can lead the power bank to suddenly stop charging. We here advise to unplug the cable and then press the power button to start the power bank.
  • If this still doesn’t work, then in that case we advise trying this with a different cable. Sometimes this type of issue causes because of cable problems due to wear and tear. It’s always important to pay attention to USB cable quality.
  • The quality of the cables always matters.
  • When you’re not charging a device from your power bank, then we suggest unplugging the cable from the USB socket.

Note:- Type-C and Micro USB port is only for input, It means these ports are only for charging the power bank not for charging the devices.

Compatibility issue :

  • It is compatible with smartphones, tablets, digital cameras, and handheld gaming devices.
  • The Power bank consists of 2 USB ports through which we can charge almost all the brands of devices.
  • The USB end of the cable needs to connect with the power bank and the other end of the cable (Type-C, Micro USB, Lightning, etc) needs to connect with the device which you need to charge.

Product damage, Charging port is damaged :

  • Do not apply over force while connecting the USB Charging Cable. It may damage the charging port internally/externally and can stop charging.
  • Try to avoid dropping, knocking, or hitting the power bank. Physical shocks can cause damage of PCBA components and batteries.
  • Always keep the Power bank in proper condition and even during charging it do not hang it or squeeze the charging cable while charging the device or the power bank.

Switch off and on button correctly not working :

  • Press the Power ON/OFF button of the power bank gently.
  • Press the power button once to ON the power bank & press the power button continuously twice to OFF the power bank.
  • If the Power bank will drop at hit at the power button location then there may be chances of breaking of the circuit internally.

NOTE:- If we will not press the power button continuously twice then the power bank will not get off immediately

Fast charging not working :

  • If the cable is not used as given with the product it will not charge fast or you need to use any 2.1A cable for fast charging.
  • Connected devices should also support fast charging.

Power Bank not getting complete charged :

  • This power bank supports 2 ports for the input.
    • Micro USB ii) Type-C. Both the ports can be used for charging the power bank.
  • Connect the power bank with the Micro USB or Type-C charging cable and connect the other end of the charging cable with DC 5V/2.1A charger And plug the charger with the power supply.
  • The USB cable connected with the power bank should be stable during charging the Power bank, if this will not be stable then this can result to disconnect and can affect the charging.

Power bank not working :

  • If you’re mainly using your power bank to charge one device, try it with another device to check the working of the Power bank. Make sure that you have established the phone or other device you are using for this test is working properly.
  • If the power bank hasn’t been used for a long time, we recommend first charging 100%.

If the power bank is still not working then Please reach out to us. Online Channels:

  • Please reach out to us through the Warranty Claim form provided on patrons, or email to
    [email protected],
    or call on 040-67138888.

  • While claiming, please share the details of the purchase order/bill/invoice/product images along with the product-related complaint.

Offline Channels:

  • For purchases made through Offline channels – retail stores/partners, please reach out to the same retail store/partner from where the original purchase was made.
  • While claiming the warranty, please produce the details of the purchase order/bill/invoice along with the physical product and the related accessories.

Warning: Read all the warnings prior to using this product.

  • This item is explosive when exposed to fire.
  • Use the specified charger only.
  • Do not short circuit this product.
  • Do not modify, disassemble, open, drop, crush or puncture.
  • Do not expose to rain or water.
  • Keep away from intense temperature/heat to prevent malfunction.
  • Keep away from high voltage devices.
  • Keep this product away from children.
  • Avoid exposure/usage of this product under direct sunlight.
  • Avoid leaving the power bank inside a parked car in the sunlight.
  •  Ensure to use or charge the unit in a well-ventilated location.
  • Use only USB charging device/method to avoid any accident or damage to the unit.

References

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