wave Osaka Spa 4 Person Rigid Foam Hot Tub User Manual
- June 5, 2024
- wave
Table of Contents
wave Osaka Spa 4 Person Rigid Foam Hot Tub
IMPORTANT PLEASE READ
Watch our WAVE videos
We know you can’t wait to jump into your new Wave hot tub and get started, however before you do that, please check out our set-up videos for an easy step by step guide as to how to get started with your tub safely.
Read the manual
Next up, please read the manual! This will save you a lot of time and hassle by explaining the process every step of the way. There is a lot of crucial information in here that will help avoid damage to your spa when setting up and taken down.
Choose your site
Get your location right! First off make sure you are setting up your tub in an area where you have enough space surrounding the spa for you to comfortably perform your daily maintenance tasks. Secondly, ensure there is a power outlet nearby as extension cables should NOT be used. Thirdly, choose a site where you can drain the water easily! The site should be flat and completely free from sharp objects. The site where you choose to set up should also be strong enough to take the weight of your spa when it is fully filled and in use. The water capacity for a 2-4-person spa is 176 gallons and 4-a 6 person is 220 gallons.
The location in which you assemble and fill your spa must be the location you intend to use it, once the spa is full it is strongly advised against that you attempt to move it to another location. Doing so could cause injury to yourself or damage to your tub, which may result in a voided warranty.
Open the box
Once you have opened the box that contains your new spa you should remove its contents and spread the protective groundsheet on the site where your tub will be assembled. You should then assemble the heater unit and the rest of the tub. Once you are done with the packaging and box you should remove all debris and packaging parts from the tub area to ensure nothing falls in and damages the liner.
inflate the spa
The next step will be to inflate your spa! Connect the motor and heater system and once switched on, the spa can be inflated and ready to fill with water in about 5 minutes. You must NOT over inflate your spa.
Clean your spa
After inflating your spa, use a wet sponge or soft cloth to gently wipe the internal surface of your spa liner. Even though your spa is brand new, this is to ensure that any debris or dust that could contami Nate the water is fully removed.
Filter and filter housing
After gently cleaning the internal liner of your new spa you should ensure that the filter and filter housing are fitted in the correct location (the lower port). Also ensure that the cap is not fitted on the upper port before filling with water.
Fill your spa with water
Now you can fill your spa with water! When filling your spa, try to avoid using an old hose as these carry a lot of old bacteria that could contaminate the water. If you are filling your tub using cold water, you should carry on filling until you are mid-way between the min and max filling lines. If you have the ability to fill your spa with hot/warm water this will mean your spa will heat up quicker and be more energy efficient. If you are planning to fill your spa with hot water, please begin using cold water and once you the water has risen above the filter, hot water can then be used.
Heat your spa water
Now to heat your spa! To do this you should press the heater button on the left side of your external unit (the sun symbol). A light will then be displayed and remain lit until the water has reached your selected temperature 38°C is the default temperature). Once the desired temperature is reached, the light will flash. Once the LCD display has flashed you will be able to adjust the water temperature using the up and down arrows to increase or decrease the temperature. It is possible for the water to be approximately 1-3°C different to the temperature selected.
The water in your spa heats up approximately 1°C per hour whilst the heater unit is switched on. The indicator on the screen corresponds to the current water temperature. For health and safety reasons the maximum temperature setting on the heater unit is 40°C. You should make sure you have turned on the filtration system before you start heating the water. Put your hot tub cover on to help the water heat up faster and retain heat for longer.
Chemical shock
Before you jump into your spa, you should first perform your spa chemical shock. When you set up your hot tub for the first time its always important to add your start up chemicals. You need to perform a hot tub shock to keep the water healthy and prevent foaming or cloudiness. Treating your water prolongs its life such that you will not need to keep draining and cleaning your hot tub after each use. Our Wave starter kit contains everything you need to get your spa up and running!
Guide on chemical shock
To chemical shock you should use either warm or cold water and when the water is higher than 25°C mix your chlorine (granules are better for shocking) in a jug with warm water. Put 5 teaspoons of granules into the jug of warm water and add this to the spa after mixing well. Activating the bubble settings whilst doing this will help to disperse the chlorine around the water quicker. After you have chlorinated your spa water, please leave the spa to sit for 24 hours before use. Remember to use your test strips before jumping into the spa as some levels may still need adjusting before use.
Make sure alkalinity levels are right after checking the chlorine. pH can be altered as and when required.
Maintenance
Regular maintenance of your tub is essential, especially keeping the correct pH levels! The most ideal pH level is between 7.2 to 7.6 and the level should be tested two times a week whilst the tub is filled, and always before use. A heaped teaspoon holds approximately 8g of granules and adding a teaspoon of chlorine every day will keep your spa water clean and healthy.
Finish
Now all that is left is for you to enjoy your new spa! For any further questions please check the FAQs on our website or contact a dedicated member of our customer service department using the live chat on our website www.us.wavespas.com.
Carefully read, understand, and follow all information in this user manual before installing and using the swimming pool. These warnings, instructions, and safety guidelines address some common risks of water recreation, but they cannot cover all risks and dangers in all cases. Always use caution, common sense, and good judgment when enjoying any water activity. Please read carefully and keep for future reference.
Non Swimmers safety
- Continuous, active, and vigilant supervision of weak swimmers and non-swimmers by a competent ault is required at all times (remeber that children under five are at the highest risk of drowning)
- Designate a competent adult to supervise the pool each time it is being used;
- Weak swimmers or non-swimmers should wear personal protection equipment when using the pool;
- When the pool is not in use, or unsupervised, remove all toys from the swimming pool and its surrounding area to avoid attracting children to the
Safety devices
It is recommended to install a barrier (and secure all doors and windows, where applicable) to prevent unauthorized access to the swimming pool;
Safety equipment barriers, pool covers, pool alarms, or similar safety devices are helpful aids, but they are not substitutes for continuous and competent adult
- It is recommended to keep rescue equipment (e.g. a ring buoy) by the pool;
- Keep a working phone and a list of emergency phone numbers near the pool. Safe use of the pool
- Encourage all users especially children to learn how to swim;
- Learn Basic Life Support (Cardiopulmonary Resuscitation – CPR) and refresh this knowledge regularly. This can make a life-saving difference in the event of an emergency;
- Instruct all pool users, including children, what to do in case of an emergency;
- Never dive into any shallow body of water. This can lead to serious injury or death;
- Do not use the swimming pool when using alcohol or medication that may impair your ability to safely use the pool;
- When pool covers are used, remove them completely from the water surface before entering the pool;
- Protect pool occupants from water-related illnesses by keeping the pool water treated and practicing good hygiene. Consult the water treatment guidelines in the user’s manual;
- Store chemicals (e.g. water treatment, cleaning or disinfection products) out of the reach of
- Use the signage as outlined below;
- Removable ladders shall be placed on horizontal
WARNING: Drained pool outdoors may cause unknown hazards. WARNING: Installation and assembly shall be done by adults.
WARNING: Read and follow the instruction for use and maintenance to ensure safe use of the swimming pool kit. Not following the instructions for use and maintenance can cause serious health hazards, in particular for children.
WARNING: Only for domestic outdoor use.
WARNING: Drowning hazard. Children can drown in very small amounts of water. WARNING: Empty the pool when not in use. Do not leave a small pool empty outdoor.
WARNING: Keep children under supervision in the aquatic environment.
WARNING: No diving.
READ ALL INSTRUCTIONS AND SAFETY WARNINGS IN THIS MANUAL
Failure to follow the warnings and instructions in this manual may result in serious injury, drowning or electric shock.The safety of your children is paramount and children must be supervised by an adult at all times. The risk is the highest for children aged below 5. Adults should be on high alert all the time.
**** Always comply with the following instructions
- The children should be under close and constant supervision;
- Designate one adult to be responsible for supervision
- Always designate a responsible person to manage the Spa;
adult supervision should always be relevant to the number of people using the spa
- Wet the neck, chest, and legs before entering the water;
- Learn the safety warnings and especially in relation to children;
- Prohibit diving and jumping;
- Prohibit running, and splashing games around the spa;
- Do not leave any children around and in the spa unattended;
- Always keep the water treatment products out of reach of all children.
If an incident occurs remove the injured person or child from the spa and spa area. Contact emergency services for advice and guidance on how to treat an injured adult or child.The hot tub’s electrical connections must be installed in the electrical safety zones labeled 1, 2, or outside all safety zones. The measured zones are limited by walls and fixed partitions.
For your own safety and that of your product, make sure to following the
safety precautions below. Failure to folow the instruction may result in
serious injury, property damage or death. Improper installation or operation
will void the warranty.
Read, understand and follow all instructions
DANGER
- Risk of accidental drowning
- Extreme caution must be exercised to prevent unauthorized access by
- Inspect the spa cover regularly for leak, premature wear and tear, damage or signs of deterioration. Never use a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the spa by a child.
- Always lock the spa cover after each use.Risk of injury:
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazard.
- Do not permit any electrical appliances, such as a light, telephone, radio or television within 1.5m (5 feet) of a spaRisk of Electric Shock
- Do not use the spa when it is raining, thundering or
WARNING
- To reduce the risk of electric shock, do not use an extension cord, timers, plug adapters or converter plugs to connect the unit to electric supply; provide a properly located
- The spa electrical appliance should be supplied through a residual current device (RCD) having a rated residual operating current not exceeding
- Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12V, must be inaccessible to occupants in the
- Parts incorporating electrical components, except remote control devices, must be located or fixed so that they cannot fall into the spa.
- Residential electrical connection box must be located safely with a distance of at least 2m away from the
- Electric installation should fulfill the local requirement or
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- To reduce the risk or injury, do not permit children to use this product unless they are closely supervised all
- To reduce the risk of child drowning, supervise children all times. Attach and lock spa cover after each
- Make sure the floor is capable of supporting the expected load (2: 500kg/m2 ) .
- To avoid damage do not leave the appliance empty for an extended
- To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
- Immediately leave spa if uncomfortable or
To reduce the risk of injury
- Lower water temperatures are recommended for young children and when spa use exceeds 1
- In order to avoid the possibility of hyperthermia (heat stress) occurring it is recommended that the average temperature of spa water should not exceed 40°C (104°F).
- Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38°C (100°F).
- Before entering a spa or hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices varies.
- The use of alcohol, drugs or medication before or during spa use may lead to unconsciousness with the possibility or drowning.
- The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in spas. The causes and symptoms of hyperthermia may be described as follows:
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature 37°C (98.6°F}. The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effect of hyperemia include failure to perceive heat; failure to recognize the need to exit spa; unawareness of impending hazard; fetal damage in pregnant women; physical inability to exit the spa; and unconsciousness resulting in the danger of drowning.
- Obese persons or persons with a history of heart disease, low or high blood pressure, circulatory system problem, or diabetes should consult a physician before using a spa.
- Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure and circulation.
- Check with a doctor before use if pregnant, diabetic, in poor health
- People with an infectious disease should not use a spa or hot
- To avoid injury exercise care when entering or existing the spa or hot tub. Water temperature in excess of 42°C (108°F) may be dangerous to your
- Never use a spa or hot tub alone or allow others to use the spa
- Do not use a spa or hot tub immediately following strenuous exercise.
- Do not put the spa under 0°c (32°F} environment in order to avoid freezing if there is still water in the spa. This will invalidate your warranty.
- Do not turn on the spa when the water is frozen.
- Never pour water with a temperature higher than 40°C(104°F} into the spa directly.
- Always unplug this product from the electrical outlet before removing, cleaning, servicing or making any adjustment to the
- Never jump or dive into a spa or any shallow body of
- Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers, hedge trimmers and other
- Do not attempt to plug in or unplug this product while standing in water or when your hands are
- Do not use the spa if damaged in delivery and/or malfunctioning in any way.
- Keep all pets away from the spa to avoid any damage.
- Do not add bath oil or bath salt to the spa water.
- Do not leave an empty spa outside.
- To prevent resetting of the thermal cut out, this appliance must not be supplied through an external switch device, such as a timer, or connected to a circuit that is regularly switched on and off by the ulity
Specifications
| Model | OSAKA | OSAKA |
|---|
Capacity
|
4 persons
|
6 persons
Dimension (outer)
|
156 X 70cm
0 61.4″ X 27.6″
|
184 X 73cm
0 72.4″ X 28.7″
Dimensions (inner)
|
140 x 70cm
055″ X 27 . 6″
|
160 x 73cm
0 63 ” X 28 . 7″
Water max level
|
40cm
|
40cm
Water capacity
|
860 L
|
1200 L
Power supply
|
220 – 240 V , 50 Hz ,
2040W
|
220-240 V , 50 Hz ,
2040W
Max heat temperature
|
40°c
|
40°c
Test certificate
|
CE
|
CE
Heating efficiency
Ambient temperature: 20°c
|
1 . 5-2.5 ° C / h
|
1 . 5-2.S”C / h
This apdiance is mared accordng o the Eupen decive 2012 18EU on Wesle dedrcd and Edonic Equpment WEEE This symbd indcales that his appliance may not be treaied as househok wase. hstrad it shall be handed aver 1o the appecatla ooacson point for he necydng of ecical and oectoric equipnant. Dkspcsd ot the spplancs shel be camied outin sccondance with he bod eviranment egudsions for waste dsposal The CE mark indkcates that fhe product comples wth Eurspaan drectves in ebtion to 2014/3CE bw vodiagek 2014/30CE 1Comglanoa ih te Echonagnusc Compatbil. 201165LE (sticon of he use of certain hazardous substances in ekaricd and edectonic equjpment, 2009/ 125 CE Ecodesign drechvel.
PACKAGE LIST
Package list
Ensure to check all parts are present
INSTALLATION
WARNING
the Spa is installed on inadequately level surfaces, they are subject to leaking/ forming irregularities or collapsing. which can result in property damage or serious injury for those in or around the spa area
CAUTION: Please cho0se your setup area carefully as lawn and other vegetation underneath the ground doth (if applicable) will de. Furthermore, try to avoid setting the ground cloth in areas prone to aggressive plant and weed growth as they may grow through the ground cloth.
Site selection WARNING: Before proceeding to install your spa, please make sure that the selected location meets the following conditions
A level place in order to avoid any defect, tearing or leakage. Wide enough to
support the spa and its pump unit. Able to support more than 500 kg/m2 •
Sheltered from the sun and bad weather. Clean and free from sharp objects.
Devoid of excessive vegetation on the ground. Failure to comply with these
rules may result in property damage or personal injury Disclaimer:
Prolonged sun exposure will cause damage to your spa.
Grounding
- Press the «RESET» button, Press the «RESET» button, 5. The RCD works the indicator light turns red. the indicator light turns red.
- Press the «TEST» button, the indicatorlight turns off.
Assembling
Pool cover and security
After each use, the control panel must be locked and the pool must be coated
with its top cover and it must be attached to the base ctor with the safety
buckles. After each use, the control panel must be locked and the pool must be
coated with its top cover and it must be attached to the base ctor with the
safety buckles. Each safety uncle has a lock system; closed buck up position
lacs the buckle, the latch in down po t buckle The top cover keeps the heat
from the water, and the I ch n unlocks the
USAGE
Control panel
FUNCTION
Once powered up, the LED displays the current water temperature automatically. The temperature unit’s selector changes the temperature units from Celsius degrees to Fahrenheit degrees. Press the temperature adjustment buttons, then the screen will flash. When it is flashing, you can see the desired temperature. The value will increase or decrease 1 degree at once. The temperature could be set between 86°F to 108°F (30°C to 42°C).To lock or unlock the control panel, press the Lock button and hold 3 seconds. Press the Bubble button to activate the bubble and massage system, the green indicator light turns on. It can be turned off by pressing it again. The bubble system will stop automatically after 30 minutes of operation. Re-activate the bubble function by pressing the bubble button again When the filter button is on, pressing the bubble button will alter the filter mode into bubble mode. The filter indicator light will turn off and the bubble indicator light will turn on. If the bubble button is pressed again, the bubble mode will be changed■ back to the filter mode.
Press the fitter button to activate the water filtration. The green indicator light will turn on when the filtration system is activated. Please note that filters should be changed every 7 days, or until they become discoloured. Note: -If bubble fucntion is on, the fitration can’t be activated Press the heating button to activate water heating and filtering system at the same time. The green indicator light of filter and red indicator light of heating will turn on at the same time. The pump dpes not stop heating until the current water temperatire reaches the set temperature; and the heating system will restart after the current water temperature drops below 35 C below set temperature automatically. Maximum heating temperature: 108’F (42″C) Important: After 150 cumulation hours of filtration operations, an audible alarm will sound and the LCD display will show the characters CHG, followed by FIL, to remind you to change or clean the filter. You can hold the filtering button 5 seconds to turn off the buzzing. The filtering system will turn off, you can press the button to activate the filtering system again.
Note
- With the heating system starting, the filtration system will start working together.
- After turning off the heating system, the filtration system will stil work.
- If the bubble function is active, the fitration and heating fucntions cannot be activated.
Spa cover and security
After each use, the control panel must be locked and the spa must be covered with its top cover and it must be attached to the base protector with the safety buckles. Each safety buckle has a lock system; To close the buckle, put the latch in an up position which locks the buckle, Put the latch ina down position to unlock the buckle. The top cover retains the heat from the water and secures the spa.
MAINTENANCE
Water maintenance
WARNING: Bad spa water quality can harm your health. Depending on the frequency and conditions of use:
- The fiter cartridge should be regularly cleaned/ replaced every 150 hours max.
- The fiter cartridge should be replaced every 150 hours unless cleanable.
- The spa water should be changed every 15 to 30 days.
Use a water test kit to control the parameters of the water before using the spa, or at least once a week. Use disinfection products fo the spa. The treatment products should be used with caution and it is imperative to refer to their instructions. Damage resulting from improper use of treatment products is not covered by the warranty.
Water balance
The water balance (pH) must be maintained between 7 and 7.4.
Water Sanitation
To sanitise the spa water, we suggest using an active oxygen-based treatment or bromine placed in a floating dispenser. (Dispenser sold separately).
Cleaning and replacing the filter cartridge
A dirty filter cartridge may contaminate the spa water and cause damage tp the heating function.
- Unscrew the flter case by turning it anti-clockwise. Take oiut the filter cartridge from the case.
- Rinse off the filter cartridge with a garden hose. If the filter cartridge remains dirty and discolored, the filter cartridge should be replaced.
- Put back the cleaned filter cartridge into its case and screw it to the spa.
Disinfection Water Sanitation
To sanitise the spa water, we suggest using an active oxygen-based treatment or bromine placed in a floating dispenser. (Dispenser sold separately). Seek professional advice and guidance before doing this.
Attention
Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use sopa and water to clean the walls and rinse thoroughly with a garden hose using a direct water spray.
Drainage and storage
Drainage
- Check the stopper on the bottom of the spa and the drain cap.
- Unscrew the drain cap.
- Remove the stopper on the bottom of the spa.
- Completely drain all water from the spa.
- Once empty, the spa can be cleaned with soap and water.
Storage
- Press the bubbling button to blow out the water inside the jet holes.
- Unplug the pump, remove the filter cartridge from the inner wall of the spa.
- Use a towel to wipe off the spa, dry for 24 hours.
- Unscrew the valves to deflate the spa.
- Fold the spa.
- It is recommended to store the spa in its original package in a warm dry place.
Repair kit
Little holes or punctures can be repairs with the repair kit included and glue can be adhered to the spa liner.
- Find the leak.
- Thoroughly clean the area surrounding the leak.
- Cut a piece of repair material in a round shape, which should be largers than the damaged area
- Apply adhesive to the back of the patch and around the area to be repaired.
- Put the oatch on the damaged area and press down fimly. Allow 12 hours for repair to dry. After the patch has dried, apply glue around the edges for a complete seal (dry 4 hours). Ensure NO bubbles are left under the patch.
TROUBLESHOOTING
Troubleshooting
Here are some useful tips to help you to diagnose and rectify common sourced of trouble.
Problem| Cause| Solution
II
---|---|---
Control panel screen does not operate| Check power
source| Power failure
Reset the RCD pluf / Check if the wiring system is adapted to the power of the
pump unit
Call for service if it does not reset
SPA pump does not heat properly| Temperature set is too low|
Set to a higher temperature
Filter Cartridge is dirty| Clean or Replace the cartridge (see chapter 5.2.)
Too low water level| Fill water to minimum water
level
Heating elemend defective| Call for service
Bubble massage system does not work| Pump is
overheating| Cut off power and wait until the pump has
cooled .
Auto shut-down feature (30min) is
activated
| Press the bubble button to reactivate
Malfunction of the pump unit| Call for service if it does not
reset
Water filtration does not work| Filter cartridge is
dirty| Clean or Replace the cartridge (see chapter 5.2.)
Inlet and outlet blocked| Clean inlet and outlet
Air inside the pump| Fill water to minimum water
level
Malfunction of the pump unit| Call for service if does
not reset
Pump leakage| Adaptor seal improperly| Replace the seal in the
right position
Water leakage from pump body| Check the pump body, call for
service
Spa pool leakage| Spa pool is torn or punctured| Use
provided repair kit (see chapter 5.4)
Water is not clean| Insufficient filtering time|
Increase filtering time
Filter cartidge is dirty| Clean or Replace the cartridge (see chapter 5.2.)
Pool filled water quality| Change the pool water completely
Improper water treatment| Refer to the chemical manufacturer
‘ s instructions
CHG FIL
|
After 150 cumulative hours of filtration operations, an audible alarm will sound and the LCD display will show the characters CHG, followed by FIL, to remind you to change or clean the filter. You can hold the filtering button 5 seconds to turn off the buzzing. The filtering system will turn off , you can press the button to active the filtering system again.
WARRANTY
Error code
If the screen displays an error code “Ex. please refer to the table below.
Code
|
Situation
|
Problems
|
Causes
|
Solutions
---|---|---|---|---
E1
| Not heating
Not heating properly
| Wrong temperature con t rol sensor.| Temperature control sensor short circuit or open circuit.| Control service center.
E3
| Not heating properly| Hi gh water temperature
indicator.
| 1. . The filled wate r is over 45 ° C
(113°F)
2. The filter cartridge was put on the wrong suction fitting (higher suction fitting ).
| 1. Cut off the power, **make sure the pool water is**
between 2°C-44°C (36F-111°F).
If this does not solve the prob l em , refer to the box below .
2. Put the filter cartidge on the lower suction fitting .
E4
|
All fucntions do not
work, buzzing warn .
|
Low water temperature
indicator.
|
The pool water is lower than
2°C (36°F)
| Cut off the power, make sure the pool water is between 2°C-444 °C (36°F-111°F)
I f this does not solve the problem , refer to the box below .
E5
|
AU fucntions do not work, bu zzi ng warn.
| Hi gh water temperature
indicator .
|
The pool water is lower than
50°C (122°F)
| Cut off the power, **turn to qualified electrician to reset the thermal cutout described in the next paragraph .**
I f this does not solve the problem , refer to the box below .
E6
|
Not heating and filtering properly. Buzz i ng w arns .
|
Water pressure is not big enough to activate heal i ng .
|
Inlet or outlet on inner wall are
blcoked .
Filter cartridge is too dirty.
Pool water does not reach minimum water level .
Do not release air from pump Pump is w rong
| Clean inlet and outlet.
Clean or replace filter cartridge.
Add water to reach water level
Do air release as outlined again
I f this does not solve the rpoblem , refer to the box below
E3, E4, E5, E6 error code – Cut off electricity for 5 minutes and reconnect If error code is still displayed on the control Box, please do the following instrutions hecK that the water line Is between the high and low limits.
- Clean or replace the filter cartridge 3-Unscrevw and dean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if necessary, (Neaf, hairs, fur, skin..
- Check that the propeller of the fiter pump does not contain foreign matter.
- Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on t control bOx please contact the Service Center
Warranty
Wave products have been inspected with no evident defects prior to leaving the factory. Wave warrants this product against defects in material and workmanship for a period of time, 1 year for the pump and 6 months for the liner,unless local law has a special requirements. Warranty for this product begins on the date of purchase and Wave requires the presentation of the original proof to purchase to confirm the date. During the warranty period, Wave will either repair or replace, at its discretion, any defective products. Replace- ment products or repaired parts will be warranted for the unexpired portion of the original warranty.
Shipping cost policy
The return of defect parts to the authorized service centre is at the cost of the owner. On warranty period, the return is at the cost of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or other reason beyond Wave’s control, included but not limited to: normal wear and tear, negligence or failure to follow the product instructions, improper or inadequate maintenance; connection to improper power supply; chemical water damage, loss of pool water, unauthorized product modification or repair; use for commercial purpose; fire, lightening, flood or other external causes.This warranty is valid only in the country of purchase in such countries where Wave sells and services the same model with identical technical specifications. Warranty service outside the country of purchase is limited to the terms and conditions of the corresponding warranty in the country of service. Where the cost of repairs or replacement is not covered by this warranty, Wave will advise the owners and the cost shall be charged to the owner.This warranty only applies to the original purchaser and terminates upon any transfer of ownership.All repairs of which warranty claims are made must be pre-authorized by a Wave service centre.All the authorized selling dealer is responsible for all in-field service work carried out on your Wave product. Wave will not be liable for results of cost of workmanship from unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website Wave:www.wavespas.com It is essential that all informations including customer name, date of purchase, serial number, spa model are provided. Without this information, the warranty will be invalid