Apps frameo App User Manual
- June 3, 2024
- APPs
Table of Contents
frame App User
Manual
Getting started
Congratulations on your brand-new Frame photo frame!
If you are new to using Frameo then start by following the Frameo quick setup
or follow the on-screen guide when powering it on for the first time.
Once you have set up your Frame frame, you can start connecting it to your
friends and family.
Frame app
To send photos to your frame, use the Frame app for iOS or Android.
https://app.frameo.net
Scan the code to find the app
Video tutorials
Check out our “Frame Tutorials” playlist on YouTube with informative videos
where we guide you on how to get started using Frame. Scan the code to the
right or use the link to find the playlist.
https://bit.ly/3zKtxWX
Frames quick setup
When starting your frame for the first time, you will need to set up the frame.
- Select a language. This will be the language used on the Frame.
- Connect your frame to the internet by connecting it to Wi-Fi.
- Verify or correct the date and time.
- The frame may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
- Enter your name and the location where you have placed your frame e.g. “John Doe” and “Living room”, “Kitchen” or “Office”. Finally set the timezone if not already correct.
Start using Frame
The next step is to connect Frame with your friends and family by providing
them with a code from your frame.
If you want to be able to send photos to the frame yourself, start by
downloading the app for iOS or Android on App Store or Google Play. Then use
the code to connect your frame and app as described below.
Connecting a new friend
Make sure that your friend has downloaded and installed the Frame app.
Click the add friend icon on your frame . A dialog will appear showing a
connection code, which is valid for 12 hours.
Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone
call, to your friend.
Once your friends have added the code in their Frame app, they will
automatically appear on your frame and be able to send you photos.
Read chapter Change options for a friend to allow connected friends, to
retrieve and share the connection code via the smartphone app.
Navigating your Frame
Swipe left or right to go through your photos.
To access the menu, simply tap once on the screen.
In the menu, you will find the most used features.
Add Friend
This will generate a code that you can share with your friends and family so
they can connect and send photos to your frame.
Settings
Opens the Settings.
Power menu
Opens the Power menu.
React
Opens the React menu.
NB. The React menu can also be accessed by double-tapping on the screen.
Hide photo
Hides the current photo. This means that the photo will no longer be shown in
the slideshow. If needed the photo can be shown again through the settings
menu.
Gallery
Opens a gallery that allows for easy and fast navigation through your photos.
Fit to frame/Fill frame
This toggles how the photo is shown.
The Fill frame option is the default. The photo is scaled so that it fills the
whole screen. It will be centered around what is selected as the most
important part. See the first picture below.
Fit to the frame will make sure that the entire photo is shown on the screen.
See the second picture below.
Adjust photo
Allows you to adjust the position of the photo in the frame for an even better
fit. Here you can also use it to rotate your photo, and you can use it to edit
the caption on imported photos. For received photos, please ask the sender to
edit the caption in the Frame app.
Interacting with videos
When a video is shown two additional controls are shown. One for play/pause of
the video and one to control the volume level for video sounds.
Press to start the video playback. Pressing will pause the video playback.
Press to open the volume slider. Use the slider to adjust the volume level for
video sounds.
Pressing will mute the video while pressing will unmute the video.
Power menu
Tap the power icon to access the power menu. Here you can power off using
, restart your frame using or enter sleep mode using .
NB. Make sure to
always use the power off button on the device or in the power menu to turn the
Frame off. Never disconnect power when the Frame is running.
React menu
Tap one of the reactions to let the sender know how it made you feel.
External storage menu
When inserting external storage (e.g. a microSD card) a menu will
automatically appear with three options: Press to play photos directly from
the external storage, press to import photos to the internal memory of your
frame or press to make a backup of your frame.
Settings
Through the settings, you can personalize your frame to your needs.
My frame
Frame name
Changes the name of your frame. This is also the name that connected friends
and family will see in their list of connected frames in the smartphone app.
Frame location
Changes the location of your frame. This is the location displayed on your
friends and family’s list of connected frames which can help to distinguish
frames from each other.
Set language
Sets the language used on the frame.
Date
Sets the date used on the frame.
Time
Sets the time used on the frame.
The frame will automatically try to set the correct date and time when
connected to the internet.
Time zone
Sets the time zone used on the frame.
Enable/Disable the 24-hour format
Enables, and disables 24-hour time format.
Manage photos
In the manage photos menu, you can see how many photos are on your frame
and the storage they use. You can also see the amount of storage left
available on your device for storing new photos.
Show/hide photos
Select which photos to hide by tapping them. Hidden photos will NOT be deleted
from your frame and you can always select them to be shown again.
Use to hide or show all photos.
Delete photos
Select photos that you want to permanently delete from your frame by tapping
the photo.
Use to select or deselects all and permanently delete the selected photos.
Import photos
Allows you to import photos from external storage (e.g. microSD card).
Before you try to import photos, make sure you have external storage (e.g.
microSD card) inserted into your frame with the photos you wish to import.
Start by selecting the photos that you want to import onto your frame. Once
selected tap the import button to start the import process.
Use to select or deselect all photos on the external storage (e.g. microSD
card).
Use to set the sort order of photos before import and to order by
ascending/descending.
Export photos
Allows you to export photos from the frame to external storage (e.g. microSD
card). The export function will export all photos on the frame as well as
profile pictures.
Play from external storage
Enables/disables playback of photos and videos directly from external storage
(e.g. microSD card) without taking up space on the frame.
My Friends
This list contains all the connected friends that are allowed to send
photos to your frame.
Change options for a friend
Click the options icon to open the friend options menu. From here you can
allow/disallow if a friend may share the code to the frame. If this is enabled
the friend can retrieve and share the code to the frame from his/her app.
From the options menu, you can also delete a friend, by pressing the DELETE
FRIEND button. This will remove the friend from the list and thereby remove
their permission to send photos to the frame. You will then be asked to
confirm the removal and if you would like to remove all photos previously
received from this friend.
Add person
To allow a new person to send you photos, simply tap the add friend button
and share the presented code in whatever way you prefer.
Display
Brightness level
Adjust the brightness level of the screen.
Sleep mode
The frame offers a sleep mode that turns off the screen to reduce power
consumption. The default setting is to turn off the screen at 23:00 and turn
on the screen again at 07:00. To change this just set the sleep mode start/end
time.
Your frame is not powered down or in standby, so you will still be able to
receive photos during sleep mode.
Slideshow
Timer
Set the duration that a photo should be displayed before showing the next
photo.
Show caption
Set whether or not to display the captions that your friends have sent with
the photo. Check to display captions. Uncheck to hide captions.
Fill frame
Set the default frame photo setting. Check to set the default to fill which
makes the photos fit the device screen according to the most important part of
the photo. Uncheck to make the photo fit inside the screen of the device,
adding background bars on the sides or top/bottom.
Frame background
Choose between several different frame background options to be shown as bars
if the photo does not fill the screen.
Photo display order
Sets the order in which your photos are displayed on the frame.
- By date taken: Photos are shown in order of when it was taken.
- By date received: Photos are shown in order of when it was received.
- Shuffle: Photos are shuffled and shown in random order.
Reverse photo display order
Sets of photos are displayed from newest to oldest or oldest to newest.
Autoplay
Enables/disables autoplay of videos in the slideshow. Videos can always be
manually started regardless of this setting.
Video playback
Determines how videos should be played when autoplay is enabled.
- Loop videos: The video will loop until the slideshow timer is up.
- Play once: The video will play once and show its thumbnail until the timer is up.
- Play once and continue: The video will play once and continue to the next photo, or video, once it completes.
Auto mute
Enable to automatically mute the video volume after a short period of time of
not interacting with the frame.
Video volume
Adjust the volume level for video sounds on the frames.
Wi-Fi
Set which Wi-Fi the frame connects to. If you are connecting to a network
with a captive portal The connection status will say that a Wi-Fi login is
required and show . Tap this to open a login screen where you can enter
credentials to access the network.
Wi-Fi details
Use to show details about the current connected Wi-Fi.
Reset Wi-Fi
Use to delete all Wi-Fi information and restarts your frame.
Notifications
Show notifications
Enables/disables whether notifications are shown in the slideshow (e.g. when a
new photo is received).
Notification volume
Adjust the volume level for notification sounds.
Storage space
Enables/disables notifications shown when frame storage is low.
Backup
Enables/disables notifications shown if the automatic backup has failed.
Network connection
Enables/disables notifications showing network connection status.
New photos
Enables/disables notifications shown when receiving new photos.
New friends
Enables/disables notifications shown when new friends are added.
Software update
Enables/disables notifications shown when a software update has been
installed.
Feature news
Enables/disables notifications shown when new exciting features are added.
Date and time
Enables/disables notifications shown if the time or date is not set correctly.
Backup and Restore
Backup frame to external storage (e.g. microSD card)
Tap to make a backup of your photos, friends, and settings. The time of the
latest successful backup is also displayed here.
Any existing backup on the external storage will be overridden!
Automatic backup
If checked, your frame will automatically take a backup within 30 hours of
receiving new photos or making changes to your frame.
Restore from backup
Before you attempt to restore your frame, start by confirming that your backup
is up-to-date. This is done by confirming the date under “Backup frame to
external storage (e.g. microSD card)”. If e.g. the last backup is too old or
if no backup is made, then press the “Backup frame to external storage (e.g.
microSD card)” button to make a new backup.
NB: To keep both the old and the new frame operational at the same time after
restoring from backup, please make sure that both frames are updated to the
latest version beforehand.
If you wish to restore a backup on a frame that has already been set up, then
you must first reset the frame. This is done by pressing the “Reset frame”
button. This will delete all data on the Frames and reset the Frame to its
setup screen.
On the setup screen, you can select the “Restore from backup” button which
will restore your frame according to the backup.
If the “Restore from backup” button isn’t visible, then confirm that the
external storage (e.g. microSD card) is correctly mounted.
Reset frame
Removes all data from your frame.
This will permanently remove all your photos, friends/connections, and
settings.
Help
Open-source libraries
Opens a list of open-source libraries used in the app and their licenses.
Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously to improve the Frame
software. We understand if you do not wish to share this data with us. Keep it
checked if you wish to help us improve Frame. Set unchecked to deny the
sharing of anonymous analytics data.
Guide
Opens the quick start guide, that was shown when you first started the frame.
About
Android version
See what version of Android that is installed on the frame.
Peer ID
This is a unique ID for your photo frame. When contacting our support, please
provide this ID with your message.
MAC
Shows the MAC address of your frame.
Framed version
Shows what version of the Frame software is currently installed on your frame.
Uptime
Shows how long the photo frame has been powered on.
Check for update
Check if an update is available for your frame.
Beta program
If checked the device will join the Beta program where it will receive updates
more frequently and before normal release devices.
Privacy
For more information regarding privacy, please visit
http://privacy.frameo.net
Support
Please visit https://support.frameo.net/hc for FAQ, and support and to
provide feedback.
Warranty, Compliance, Support, and Safety information
For more information regarding warranty, hardware compliances, support, and
safety please refer to the material included in the package.
FCC Warning:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. Note 1: This
equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: —Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver. —Connect the
equipment to an outlet on a circuit different from that to which the receiver
is connected. —Consult the dealer or an experienced radio/TV technician for
help.
Note 2:
- Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
- The minimum separation generally used is at least 20 cm.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>