RedEarth Single Phase SunRise Home Battery System User Manual

: June 5, 2024
: RedEarth

Table of Contents

Shutdown and safety procedures
About SunRise
Dimensions & Clearance
Overview
What is in my SunRise
How to Turn ON / Shutdown my SunRise
How my SunRise Operates
How to Operate a SunRise
Maintenance and End of Life
How to monitor my SunRise
FAQ’s
Services and options available for your SunRise
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SunRise
Home Battery System
Model: Single Phase
User Manual

SunRise User Manual
SunRise
Home Battery System Model: Single Phase
User Manual
RE_PROD_0008 Version 1
Page 1 of 18
Issue Date 12/12/2020
SunRise User Manual
RedEarth Energy Storage Ltd 15 Fienta Place Darra QLD 4076 Australia
Tel: 1800 733 637
Email: [email protected]
Web: www.redearth.energy

Shutdown and safety procedures

SHUTDOWN PROCEDURE

Press the “On/Off” button
Switch OFF all AC circuit breakers
Switch OFF the SOLAR D.C. ISOLATOR
Switch OFF the BATTERY SYSTEM D.C. ISOLATOR

**WARNING:**
BATTERY SYSTEM D.C. ISOLATOR DOES NOT DE-ENERGISE THE BATTERY SYSTEM AND BATTERY SYSTEM CABLING

WARNING: Lithium Battery Hazard
Fire
In the event of fire evacuate the area and call emergency services. A dry agent fire extinguisher should be readily available and used. DO NOT use water. Evacuate the area and call emergency services. Toxic gas may be produced if the battery catches fire.

Note: MSDS document is provided with the system and also can be found at www.redearth.energy

Damaged battery
Do not use a damaged battery. Batteries should only be disposed of at an appropriate recycling centre. Please contact RedEarth for advice.

WARNING: Working on the inside of the SunRise system is restricted to qualified personnel. In Australia this is typically qualified electricians with CEC accreditation for Solar and Battery.
Many of the procedures covered in the Installation manual have inherent risks. Whilst the SunRise is designed to be electrically safe, including residual current device and double insulated cables, the voltages connected or generated by the equipment are hazardous and potentially fatal.
The SunRise must only be commissioned by suitably qualified personnel. It is the responsibility of the installer to ensure the operation and all the wiring is carried out according to all safety standards that are applicable to the installation. The wiring diagrams and installation instructions are given as a guide only and compliance to appropriate standards is the responsibility of the installer.
In our efforts towards constant product enhancement, this document is subject to change at any time. Please visit www.redearth.energy and download the appropriate and latest version manual.
This manual covers SunRise models: SRS-100, SRS-104, SRS-108, SRS-112, SRS-116, SRS-120, SRS-124, SRS-503, SRS-506, SRS-509 SRS-512, SRS-518, SRM-104, SRM-108, SRM-112, SRM-503, SRM-506.

About SunRise

The SunRise Home Battery is an Australian-made battery system designed to reduce electricity usage. The system generates and stores solar power for use day & night. The SunRise is fully certified to AS4777.2, IEC62109-1/2 & AS60950.1 and conforms to the Battery Safety Guide.
The SunRise system can be installed with or without batteries. Batteries can easily be added later, as demand grows and budgets allow. Batteries must be of the same make and model.

When installed with batteries excess PV solar electricity generated during the day will be used to reduce the amount of electricity imported from the grid at night. In addition the battery ensures essential household loads (fridges, lights etc) can be powered during a power outage. This uses an automatic transfer switch included inside the SunRise unit.
When installed without batteries excess PV generated during the day can be exported to the grid, which reduces your electicity bill. Ensuring you have the best electricity plan from your provider will improve your return.
The SunRise system can also easily be retrofitted to an existing PV solar system.

The SunRise combines an AS4777.2 certified SunGrow 5kW inveter (SH5K-30) with the following battery options:
Up to 6 RedEarth Troppo batteries (48VDC Lithium-ion 4.1kWh nominal each). Up to 5x PylonTech (48VDC Lithium-ion 3.55kWh nominal each Model US3000)

NOTE: This Installation Guide should be read in conjuction with the following Sungow, PylonTech or RedEarth-Troppo User Manuals supplied with the system.

A total of 6.65kW of solar panels can be connected to the systems two MPPT’s to claim full STCs (1.33 x 5.0kW). The maximum DC string voltage is 600VDC. The SunRise SGS system can be remotely monitored via RedEarths’ monitoring web portal or via their app (iSolarCloud app).
Note: The SunRise is not designed to act as the customers main switch board (MSB) as it does not include space for additional main & customer circuit breakers or RCDs.

Dimensions & Clearance

SunRise Weight: 87kg plus 42kg per Troppo battery
Or 32kg per Pylontech battery
Dimensions: 1040 H x 969 W x 544 D [mm]

SunRise (Mini) Weight: 61kg plus 42kg per Troppo battery
Dimensions: 1040 H x 669 W x 543 D [mm]

SunRise Minimum Clearance According to AS/NXS 5139

Overview

The SunRise
RedEarth’s SunRise Home Battery System is designed to be fully autonomous and provide solar and battery power in the most efficient way possible.
The SunRise has three sets of switches on the righthand side to control the flow of power. These sets are defined as “AC”, “PV” and “Battery”. With the battery behind the first window, the PV in the middle (red and yellow rotary switch) and the AC switches on the right.

The House
After the installation of the three-phase SunRise, the Main Switchboard of the property should look something like this:

The key features are:

SunRise Meter: Reads the amount of power used/sold to the grid
“BATTERY SYSTEM CIRCUIT BREAKER”: Disconnects all power to the SunRise as well as Essential Loads

What is in my SunRise

The SunRise contains high quality Power Conversion Equipment (PEC), state of the art Lithium-Ion Phosphate Batteries and all is carefully assembled by qualified technicians in our factory.

On the left hand side is the Sungrow SH5K-30 facing outwards and all the connections to it are on the bottom side. Also in this area are the terminal blocks that will communicate with the meter.

The middle area is where the batteries are located. A complete set will have either 4 Pylontech or 6 RedEarth Lithium Batteries.
The terminals on the back panel and above the batteries are for the connection of the thermal relay and the heat extraction fans.

Lithium Battery
Batteries are a critical part of the On-Grid system as they store energy generated from the solar panels. This power can then be utilised at times when solar energy is not available.

The battery bank has been sized to meet your requirements according to your Load Profile and energy assessment.
The self managed LFP battery with internal BMS offers you a safe lithium option for any solution that requires reliability, ease of use and a product that outperforms others.

Built to the highest quality standards, incorporating components of exceptional reliability and durability, our Australian manufactured Troppo Series are engineered to outperform and outlast its competitors.

Temperature Sensor
A temperature activated relay is positioned on the top left-hand side of the rear panel as shown in the picture. This relay is connected to the fan also on the rear and will turn them on once the set temperature is reached. In factory, the dial is set to activate between the temperatures of 35 and 40 Celsius.
Fan To help keep the inside of the BlackMax at an adequate temperature, a 230V fan activated by the temperature sensor will push out the hot air and fresh air will come in through the vents on the base.

How to Turn ON / Shutdown my SunRise

Turn ON

NOTE: all devices listed below are located on the RHS of the unit and can be also identified by the number in front of it.

To turn ON the unit you must follow the steps below:

Switch ON the BATTERY SYSTEM D.C. ISOLATOR (#3);
Switch ON both SOLAR D.C. ISOLATORS (#2);
Turn the BYPASS Switch to Normal Operation (upwards);
Turn ON all AC circuit breakers (#1);

NOTE: The breaker in the switchboard labelled as “BATTERY SYSTEM CIRCUIT BREAKER” must stay ON at all times.

The shutdown procedure is the reverse of the “turn on” procedure and is shown below. This procedure can be found on the RHS of the unit.

Turn OFF all AC circuit breakers (#1);
Switch OFF the SOLAR D.C. ISOLATORS (#2);
Switch OFF the BATTERY SYSTEM D.C. ISOLATOR (#3);

SHUTDOWN PROCEDURE

Switch OFF all AC circuit breakers
Switch OFF all SOLAR D.C. ISOLATORS
Switch OFF the BATTERY SYSTEM D.C. ISOLATOR

WARNING
BATTERY SYSTEM D.C. ISOLATOR DOES NOT DE-ENERGISE THE BATTERY SYSTEM AND BATTERY SYSTEM CABLING

NOTE: The BYPASS switch has a middle position that is “OFF”. However, this will disconnect the essential loads.

How my SunRise Operates

During Normal Operation:
The SunRise is setup to provide power in the most efficient way possible. The priorities set on this system are to power the loads from the PV (solar) first, then the battery and finally the grid. To take full advantage of your solar power, the solar power will go to the loads first and only the excess will be stored into the batteries and used when needed. In the event where the loads are met (by the solar power), the batteries are full and there is still excess solar available, the system will now begin to export power to the grid.
To understand better, observe the real life example below, where the green area is the Solar Power, the yellow area is the Loads, the red area is the battery and the blue area is the grid.
In this example there are 4 clear scenarios:

Scenario 1: There is no solar power, the batteries are “empty”, and the grid is providing power to the loads.
Scenario 2: As the solar power increases, it provides power to the loads and the excess power charges the batteries. Grid power is now neutral.
Scenario 3: The solar power is at its maximum and is still providing power to the loads. The batteries are full and remain full until they are needed. The excess solar power is exported to the grid.
Scenario 4: As the solar power disappears, the batteries start to “take over” the loads. While the batteries still have energy, the grid will remain neutral.

During Black-outs:
When the Grid power is lost, the system will turn off and then after a few seconds (up to a minute) power will be available again on the essential loads (EPS).
While in this mode, the SunRise will use PV power (if available) to power the loads charge the batteries. If PV is not present (night-time), the SunRise will power the loads via the battery.
If the battery reaches a low SOC, the SunRise will go into “Standby Mode”. Standby mode will stop providing power to the loads until the PV and/or grid becomes available again.
To understand better, observe the real-life example below, where the green area is the Solar Power, the yellow area is the Loads, the blue area is the battery. Note that in this example the grid in not present.

In this example there are 3 clear scenarios:

Scenario 1: There is no solar power or grid, the batteries are providing power to the loads.
Scenario 2: As the solar power increases, it provides power to the loads and the excess power charges the batteries.
Scenario 3: Even though the solar power is at its maximum, it is reduced to only match the loads.

Minimal battery power is used in this scenario as it is used as a buffer for sudden changes in demand. Note that the previous “excess” solar power is not allowed to be exported to the grid.

NOTE: If the SunRise is overloaded in this operation mode, the inverter will turn off (loss of power on essential loads). It will attempt to turn on again, but for this to happen some loads must be turned off otherwise it will trip again.

Under Fault
Faults in the system can happen due to several reasons including, but not limited to, MPPT failure, electrical leak (earth fault), over discharged battery. As the system is compliant to all safety standards, the most likely symptom of a failed system is the non-use of battery power or nonproduction of PV power. If this happens, follow the Shutdown Procedure (explained in this manual) and operate the system in Bypass Operation (explained in this manual).
If there is an electrical leak (earth fault), the SunRise will sound a buzzer from within, illuminate the red LED amongst the AC breakers, display a fault “code 039 PV insulation resistance fault” and if installed a third party alarm. If this happens, follow the Shutdown Procedure (explained in this manual) and operate the system in Bypass Operation (explained in this manual) and call your installer as soon as possible.

This system complies to IEC 62109-2 clause 13.9 for earth fault monitoring.

How to Operate a SunRise

NORMAL OPERATION:
In this operation mode the Sunrise will operate as explained above. Where the system uses solar, battery and grid depending on the situation.
All of the breakers and isolators should be on the ON position and the ByPass Switch should be in the upwards position ( I ).

BYPASS OPERATION:
In the ByPass operation mode, the system will completely bypass the inverter and the grid will provide power directly to the EPS loads.
For this to happen, all breakers and isolators should be turned OFF and the ByPass Switch should be in the downwards position ( II )

NOTE: With the BYAPASS SWITCH In the middle position, all EPS circuit will lose power.

NOTE: The breaker in the switchboard (labelled “BATTERY SYSTEM CIRCUIT BREAKER”) must always be tuned on, otherwise you will lose power on the Backed up circuits

BATTERY SYSTEM CIRCUIT BREAKER

Maintenance and End of Life

Maintenance Schedule
Weekly

 Check component operating lights are normal.

Monthly
 Clean inside the enclosure of dust, vermin, or obstructions.
 Ensure safety labels/instructions remain visible.
 Clean air filter with vacuum or soft brush.
 Clean outside of enclosure soft brush or damp cloth.

Bi-annually
 Clean solar panel surfaces to ensure optimal performance.

Annually
 Visually inspect for loose cables or connections near inverter.
 Clear any vegetation or overgrowth over the solar panels.
 Inspect conditions of solar panels, cables, array frame for damage or corrosion.

End of Life Recycling
Please contact RedEarth Energy Storage to arrange recycling of your battery.

How to monitor my SunRise

During testing and commissioning, RedEarth will setup an account for the end user and send out the following invitation.
Click on the link to create an account.
In a web browser, visit https://app.switchdin.com/accounts/sign-in?profile=redearth and log in to view your system.

Once signed in, you will see the following page.

Overview Tab

In this example, the solar PV is producing 22.94kW of power, there is 17.04kW of load and solar PV is exporting 5.9kW to the grid. The battery power is 0kW.

LIVE DATA – Illustrates the movement of power at this given moment, in terms of PV production, battery power, grid and load.
WEATHER – Displays the current weather at the location of the system, time of day when solar is available, wind speed and humidity.
SYSTEM STATUS – Shows the last time data was collected from the SwtichDin droplet and updated to this profile.
SOC – This graph shows the state of charge of the battery for today as a percentage value.
SO FAR TODAY This section has three graphs. Two of these are doughnut graphs and relate to Production (PV) and Consumption (Loads). The third graph shows power values from solar, load, grid and battery over time.

In the example on the previous page, 123.61kWh energy was produced from solar. 21.09kWh of it was exported to the grid and 102.52kWh was consumed by the loads and 0W was stored in the battery. 123.61kWh energy was produced from solar. 21.09kWh of it was exported to the grid and 102.52kWh was consumed by the loads and 0W was stored in the battery.

Performance Tab
The performance tab can be customised to see several historical data about the system.

NOTE: If the “Grid Power” is a positive value (above the zero line) then the system is buys power from the grid. If this is a negative value (below zero the line), then the system is selling power to the grid.
NOTE: If the “Battery Power” is a positive value (above the zero line) then the in a charging state. If this is a negative value (below zero the line), then it’s discharging.

Live Tab
The Live Tab displays all the live readings of data in numerical form from the connected devices.

Users Tab
This tab shows the users who can view this system. This will include you, the customer, and staff involved in monitoring your system.

Alert Tab
The alert tab shows any errors or warnings received about the system. You will also receive an email if an alert occurs.

Further Questions
For further questions, feel free to email us at [email protected]

FAQ’s

“I lost power!” What should I do?
R: If you have lost power on the non-essential loads, this means that the grid has failed and the power will remain off until it is fixed. If your essential loads have lost power the most likely reason for this is that the grid has failed and the SunRise is setting itself up to start EPS mode. This could take up 30 seconds. See “How my SunRise operates: During Black-outs” in this manual for more information.
Something went wrong and I don’t have power on the essential loads
R: If you have already tried to troubleshoot and the essential loads still don’t have power, turn the system into BYPASS OPERATION (explained in “How to operate my SunRise”) and then contact RedEarth’s technical support on 1800 733 637.