Medi Alarm Pro 4G Fall Detector User Guide

Medi Alarm Pro 4G Fall Detector

Turning the Medi Alarm ON or OFF

Turn ON: Press and hold the Bottom Side Button for 2-3 seconds. Turn OFF: Press and hold the Bottom Side Button for 4 seconds.

• Turn ON outside and leave outside for 10 minutes.
• The word “Medi Alarm” will appear on the screen followed by “GSM Init Now” until it’s finished powering on.
• The date and time will display on the screen when it is ready.
  The date is shown backward as YYYY-MM-DD.

Power Saving Mode

Wake Up Screen: Press the Top Side Button for 1 second.

• The screen will turn itself off after 60 seconds to save power.
• The Medi Alarm is still ON when the screen is OFF. To wake up the screen press the Top Side Button for 1 second until you see the date/time screen.

Recharging

Charge for at least 1 hour a day in the charger cradle.

• Connect the large end of the cable to the power adaptor, the small end of the cord to the charger cradle. A red light indicates it is plugged in.
• A charging symbol should appear on the screen after a few seconds.
• If the device is not charging, clean the gold circles on the back of the device. Also check the gold pins on the charger cradle are sticking up.
• If the device is OFF, turn it ON in the charging cradle.

SOS – Call Out

SOS Call: Press/hold the SOS button for 2-3 seconds.

• The screen will show SOS and the device will beep once.
• After about 10 seconds, the Medi Alarm will call the Contacts one by one until someone answers and it will send a text message with the GPS location.
• The User can cancel the SOS call out by pressing the SOS button for 2 seconds. The screen will then display “SOS Cancelled”
• If you have chosen Medi Alarm 24/7 Monitoring our friendly team will answer the call and notify your emergency contacts or 000 if required.

Fall Detection – Call Out

If the device detects movement that may indicate a fall it will…

• Display “MD” on the screen and beep 10 times.
• During the 10 beeps, the User can cancel the call out by pressing the SOS button for 2 seconds. The screen will then display “MD Cancelled”.
• After the 10 beeps the device will call the Contacts one by one until someone answers and it will send a text message with the GPS location.
• If too many false alarms, call us, so we can adjust the sensitivity.
• If you have chosen Medi Alarm 24/7 Monitoring our friendly team will answer the call and notify your emergency contacts or 000 if required.

Programming Your Medi Alarm

Your device is sent already programmed unless we were missing that information.

• Do not program if you are using Medi Alarm 24/7 monitoring.
• Full programming instructions can be found in the User Guide.
• Program the Medi Alarm by sending SMS text commands from a mobile phone to the Medi Alarm’s phone number. The device must be switched ON.
• You will need to make yourself A1 temporarily to program the device.
• Change A1 back to your preferred emergency contact after programming.
• Ask your emergency contacts to save your Medi Alarm’s phone number in their phones as “Dad’s Medi Alarm” for example.
  SMS| Description
  ---|---
  A1,0400123123,Jim

A2,0400123123,Jane etc .

| Emergency Contacts : Program any number, one by one using

A1 to A8 commands. 000 is not recommended, see below.

G| Status: Shows a list of your emergency contacts as A1 to A8

and current fall detection sensitivity as FD:60

KL065| Fall Detection Sensitivity : Lower than 060 may not detect a real fall, higher than 075 may cause a lot of false alarms.
Z2,Dad’s Medi Alarm| Medi Alarm’s Name : Changes the name shown on the SMS

text message sent during an SOS or Fall Detection call out.

Q2,1| Q2,1 allows calls to the Medi Alarm from any number.

Q2,0 only allows calls from programmed emergency contacts.

Receiving Calls

Your emergency contacts can call you on your Medi Alarm

• By default, only your emergency contacts can call your Medi Alarm. This can be changed to allow calls from any number. See programming instructions for more details.

000 Emergency

You can have 000 as an emergency contact but it is not recommended

• If a false alarm happens, and the wearer does not speak to 000 to say everything is okay, there is a chance they will send police or an ambulance when it was not required.
• If you would still like to have 000 as an emergency contact, please avoid having 000 first. It is better if other Contacts can answer the call first to find out what is going on, and then call 000 on the wearer’s behalf.

Water-Resistant

Can be used in the shower, but do not submerge underwater.

• Soapy water can get inside the device and void the warranty.
• Place the Medi Alarm into a zip-lock bag or place it on an easily accessible hook or ledge.

14 Day Money Back Guarantee / Warranty / T&Cs

• The Medi Alarm Pro 4G has a 14-day return policy from date of purchase. Please call us within the first 14 days if you would like to return for a full refund.
• We provide lifetime customer support and a 1-year warranty. Further information: https://www.medialarm.com.au/termsandcond/

Testing

Test every 1 to 3 months

• It is important to ensure you remain familiar with how to use the device and to ensure it is ON and working.

References

• Terms of service – Medi Alarm

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