v-moda HEXM-PR-BK Hexamove Pro Wireless Earbuds User Manual

June 5, 2024
V-MODA

v-moda HEXM-PR-BK Hexamove Pro Wireless Earbuds

v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-

CAUTION
If the serial number on the product, the manual cover or the bottom of the packaging is missing or defaced, please return to the retailer immediately.

READ ME
Before using this product, carefully read the safety and warranty information in the booklets provided. Please then keep the documents where they can be available for immediate reference. To acquire a full printable version of the manual, please visit www.v-moda.com/manuals

ABOUT THE HEADPHONES

Welcome to V-MODA, the ultimate referral point for the music lover’s lifestyle. We sincerely hope you enjoy our headphones, the perfect blend of timeless style, modern ergonomics, and state-of-the-art technology. Hexamove Pro are the first true wireless earbuds to combine classic V-MODA high-quality sound with the full freedom of limitless movement. With up to 6 hours of playback on a single charge and a carry case that doubles as a charging station holding 18 extra hours of battery, Hexamove Pro are the pocket-sized upgrade to your everyday life. Everyone is different, and that’s why Hexamove Pro comes with a completely customizable fit. With years of R&D going into their ergonomic design, Hexamove Pro ensures the most comfortable and secure fit possible with a combination of sport fins, ear hooks and BLISS (Bass Level Isolating Soft Silicone) fittings in 3 different sizes. Choose the combination that’s right for you and your daily routine for music that moves you and design that stays put.

Express yourself with Hexamove interchangeable shields. Change your look to suit your mood in no time at all with the slide-and-lock-shields: with each pair of Hexamove Pro coming with two-three sets of shields, personalize one of your most personal electronics with color combinations that reflect your own unique style. Download the V-MODA app to fully customize your audio experience. Personalize your sound signature using the EQ tool: select the EQ preset perfect for whatever you’re listening to, or take matters into your own hands by customizing each level to your liking.

PACKAGE CONTENTS

v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-
fig-1

  1. Hexamove Pro True Wireless Earbuds
  2. Charging Case
  3. 1 Set of Rings
  4. 1 Set of Ear Hooks
  5. 3 Sets of BLISS Fittings (S, M, L)
  6. 2 Sets of Slide-and-lock Shields
  7. USB-C Charging Cable
  8. Neck Strap
  9. Stabilizer

WEARING YOUR EARBUDS

v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-
fig-3

  1. Slide your chosen BLISS fittings onto earbuds
  2. Very important: Insert earbuds into the corresponding ear. “L” in the left ear, “R” in the right ear
  3. Verify the earbud is inserted all the way into your ear, creating a snug fit (similar to an earplug) to ensure the highest sound quality and comfort
  4. If the earbud does not feel 100% comfortable and inserted into your ear, try swapping the fittings with one of the other two sizes, or add sport fins and/or ear hooks to your preference
  5. For added peace of mind, attach neck strap using TwistLock technology

INSTALLING ACCESSORIES

  1. Wrap the correct accessory around the corresponding earbud (L and R). Align the insert on the accessory with the hole on the earbud
  2. Insert earbud in the corresponding ear (L and R)
  3. Adjust the accessory to fit

STORING YOUR EARBUDS

  1. Store earbuds in the charging case to prevent damage when you are not using or transporting them
  2. The earbuds automatically charge when in the charging case so you always have the full battery life to work with
  3. Hexamove Pro can be stored in the charging case even with the ear hooks and/or sport fins attached.
    • a. Place the L-side earbud in the charging case
      b. Place the R-side earbud in the charging case. This order will ensure that your earbuds and the accessories are best protected while in the case

DEVICE LAYOUT

  1. Touch-Gyro Sensors
  2. Sport Fins
  3. BLISS Fittings
  4. Neck Strap Attachment Input
  5. Shields
  6. Microphone

GETTING STARTED

  1. Download the V-MODA app and open it on your device
  2. Remove Hexamove Pro from their case to automatically turn the earbuds on; if they have not been paired with an active device previously, they will automatically enter pairing mode
  3. The earbuds will appear in the Bluetooth settings of your device as V-MODA HEXM PRO
  4. Select V-MODA HEXM PRO to complete pairing
    Get the V-MODA app on Google Play or the App Store.
    It is recommended to charge the battery before using your headphones for the first time.

STEP BY STEP GUIDE

  1. ON/OFF

    • a. To turn earbuds on, remove them from their case
    • b. To turn earbuds off, place them in their case
  2. AUTO-POWER OFF

    • a. After 10 minutes of inactivity, Hexamove Pro will automatically power off
    • b. To turn earbuds on after auto-powering off, tap either earbud to reactivate them
  3. FIRST WIRELESS PAIRING

    • a. Remove Hexamove Pro from their case to automatically turn the earbuds on; if they have not been paired with an active device previously, they will automatically enter pairing mode
    • b. When “V-MODA HEXM PRO” appears in the “new Bluetooth devices” section on your phone, select it to begin pairing
  4. CONNECTING A NEW DEVICE

    • a. Deactivate Bluetooth on any previously paired device
    • b. Remove Hexamove Pro from their case to automatically turn the earbuds on; if they have not been paired with an active device previously, they will automatically enter pairing mode
    • c. When “V-MODA HEXM PRO” appears in the “new Bluetooth devices” section on your phone, select it to begin pairing
  5. CONTROLS: RIGHT TOUCH-GYRO SENSOR

    • Play and pause audio / Accept or end a call Tap once
    • Skip to the beginning of next track Tap twice
    • Go to the beginning of the previous track Tap three times
  6. CONTROLS: LEFT TOUCH-GYRO SENSOR

    • Play and pause audio / Accept or end a call Tap once
    • Summon or dismiss voice assistant Tap three times
  7. CHARGING THE EARBUDS
    Insert the earbuds into the charging case to charge.

    • Low battery and now charging Slow blinking red LED
    • Charging complete Solid green LED
  8. EARBUD BATTERY ALERTSv-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-13

  9. CHARGING CASE LED INDICATORS****
    LED indicator| … with earbuds in the charging case| … without earbuds in the charging case
    ---|---|---
    Blinking red| Earbuds have low battery| Case has low battery
    Fading green| Earbuds are now charging| Case is now charging
    Solid green| Earbuds are fully charged| The case is fully charged

  10. CHARGING THE CHARGING CASE

    • a. Connect the USB-C charging cable to the charging case input
    • b. Ensure that the USB-C cable is connected to a power source to enable charging
    • Low battery (0-35%) 1 green LED out of 3
    • Battery at 36-65% 2 green LED out of 3 Full 3 green LED
    • 66% to full
    • c. When charging, the 3 LED lights will flash slowly
    • When the charging case is fully charged, all 3 green LEDs will illuminate
      Whenever possible, use the included USB-C charging cable to charge your earbuds. If you are having trouble charging your earbuds, please contact customer service at support@v-moda.com.
  11. CHANGING SHIELDS

    • a. To remove shield, press the shield down toward the earbud and slide it downward, away from the earbud
    • b. To insert the shield, align the clip on the bottom of the shield with its input on the earbud
    • c. Lightly push the shield upward and toward the input to slide and lock the shield into place
  12. CONNECT A REPLACEMENT EARBUD IN NEW PAIR
    The earbud will automatically detect the closest earbud and pair it when a pair is removed from the charging case.
    CLEAR PAIRED DEVICE HISTORY / RESET HEXAMOVE PRO

    • a. Insert the earbuds in the charging case
    • b. Close the case and press and hold the button on the bottom of the case for 5 seconds
    • c. When the charging case LED flashes green, remove Hexamove Pro from their case and hold them together for 3-5 seconds
    • d. When you hear the pairing sound, Hexamove Pro has been reset and is ready to go

SWEAT AND WEATHER RESISTANCE
Hexamove Pro is rated IPX4. This means they are sweat and weather resistant. They are not meant to be submerged under water.

NOTES:

  • To prevent rusting, regularly clean the charging pins on the earbuds with a dry, soft cotton swab or equivalent.
  • IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.

CARE AND MAINTENANCE

The headphones and charging case may require periodic cleaning.v-moda-HEXM-
PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-14

TROUBLESHOOTING

If you are experiencing trouble with your headphones, please refer to the troubleshooting guidelines below. If the problem persists, please contact the V-MODA Support Team at
www.v-moda.com/support or +1 888.866.3252

  1. CANNOT PAIR WITH A BLUETOOTH DEVICEv-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-15v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-16

  2. NO AUDIO OR LOW-QUALITY AUDIO FROM AUDIO SOURCEv-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-17 v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-18 v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-19

  3. AUDIO AND VIDEO DO NOT MATCHv-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-20

  4. NO AUDIO OR UNEVEN SOUND FROM ONE EARBUDv-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-21

  5. EARBUDS WILL NOT CHARGEv-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-22 v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-23

  6. EARBUDS ARE NOT RESPONDING v-moda-HEXM-PR-BK-Hexamove-Pro-Wireless-Earbuds-fig-24

© V-MODA. All rights reserved.
V, V-MODA and the V-MODA logo are trademarks of V-MODA.
Patents: www.roland.cm/patents.
iPhone®, iPad ®, iPod ® are trademarks of Apple Inc.,
registered in the U.S. and other countries.
The trademark “iPhone” is used with a license from Aiphone K.K.
Android™ is a trademark of Google Inc. and is in no way affiliated with V-MODA.
Other trademarks and trade names are those of their respective owners.
V-MODA LLC
5100 S. Eastern Ave, Los Angeles, CA 90040

ISSUES WITH THE PRODUCT
For any issues relating to your V-MODA product, please contact our Support Team directly.

VISITwww.v-moda.com/support
EMAIL support@v-moda.com
CALL +1 888.866.3252

References

Read User Manual Online (PDF format)

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