satel SMET Pro Converter for Monitoring Station Instruction Manual

: June 5, 2024
: Satel

satel SMET Pro Converter for Monitoring Station

The SMET Pro converter is designed for companies offering alarm system monitoring services. Thanks to the converter, the companies who do not use a SATEL monitoring station are still able to offer their services to clients who own SATEL devices that send events via the Ethernet / cellular data network. The converter receives events sent via the Ethernet / cellular data network using the SATEL format and converts them to the transmission format supported by the monitoring station. Several different outgoing formats of data transmission are available.

Features

Receiving events sent in the SATEL format via the Ethernet / cellular data network.
Event receipt acknowledgment.
Buffering the received events in the converter memory until they are sent to the monitoring station.
Support of up to 1024 subscribers in the extended mode (with control of communication with the subscriber).
Support of additional subscribers in the simple mode (without control of communication with the subscriber).
- Capability to convert the SATEL transmission format to the transmission formats supported by a given monitoring station:
- simulation of the analog telephone line,
- simulation of the RC4000 VISONIC receiver,
- simulation of the SurGard receiver,
- and simulation of the RSM-02 receiver.
Transmitting data to the monitoring station by using a telephone cable, an RS-232 cable or via the Internet.
Support of static and dynamic IP addresses.
MAC address filtering.
Option to synchronize the time with the NTP server.
Control of the Ethernet cable presence.
Configuring using a computer with the SMET Soft program installed (communication via RS-232 or the Internet).
Possibility to update the converter firmware.
Supplied with 12 VDC.

Description

connector for a 12 VDC power supply .
The power supply output current must be at least 750 mA.
RJ (6P2C) connector for a telephone cable. It is used to connect the converter to the monitoring station if events are converted to the phone format.
RJ-45 connector for the Ethernet. It is provided with two LED indicators:
green – ON when the converter is connected to the network,
yellow – flashes during data transmission.
DB-9F connector for a RS-232 cable. It is used to connect the converter to the monitoring station if events are converted to the RC4000 VISONIC / SurGard (TCP formats excluded) / RSM-02 format. It is also used to connect the converter with a computer for the purpose of configuration or firmware update.

LED indicators:

PWR – power indicator: ON when power supply is connected.

ST – status indicator

ON – converter working in RC4000 VISONIC, SurGard or RSM-02 receiver
simulation mode,
short flash – converter working in analog telephone line simulation mode,
flashing fast – converter firmware replacement in progress,
ON but dimming briefly – wrong converter configuration (also on first start up, before configuration).
ringing indicator: ON when the converter is calling the monitoring station.

OH: indicator of telephone connection with the monitoring station

ON – connection with the monitoring station is in progress,
flashing – connection with the monitoring station timed out (converter no longer sends data).

WT: handshake/kiss-off indicator in the case of telephone connection:

ON – waiting for handshake/kiss-off signal from the monitoring station, flashing – there is no kiss-off signal from the monitoring station.

ERR: trouble indicator

flashing fast – no Ethernet cable,
1 short flash – the station is not answering the phone call,
2 short flashes – the station answered the call but no handshake / kiss-off signal was received,
3 short flashes – the station hung up before all data were sent.

Configuring

You can configure the converter by using a computer with the SMET Soft program installed. You can download the SMET Soft program from www.satel.eu website. Required program version: 3.0.
The Java Virtual Machine must be installed on your computer. You can download it from www.java.com.

Establishing a connection with the converter

The SMET Soft program can establish communication with the converter through the RS-232 port or the Internet. If you wish to establish a connection over the Internet, configure the network settings first.

Configuring through the RS-232 port

Connect the converter RS-232 port (DB-9F connector) to the computer.
Start the SMET Soft program.
In the main window, select the computer COM port to which the converter is connected.
Click The program will read data automatically after it has established a connection with the converter. This will be indicated by the progress bar.

The converter default settings provide for operation in the analog telephone line simulation mode, which allows you to establish communication through the RS-232 port. satel-SMET-Pro-Converter-for-Monitoring-Station-
fig-2

If, according to the converter settings, the RS-232 port is to be used for communication with the monitoring station (“VISONIC (RC4000)”, “SurGard (MLR2/MLR2E)”, “SurGard (MLR2E)”, “SurGard (MLR2 DG)” and “RSM-02” outgoing formats) but you wish to establish communication with the converter, power down and power up the converter. The SMET Soft program can establish communication with the converter through the RS-232 port within 10 seconds after the power-up.
If you used the program to configure the converter over the Internet, change the program settings before you proceed with the steps above. In the “Configuration” window, go to the “Program settings” tab. Select the “RS port” option and close the program.

Configuring over the Internet

Configuring the required program settings

Click in the program’s main window. The “Configuration” window will open.
Click the “Program settings” tab.
Select the “TCP/IP” option.
In the “Address” field, enter the converter IP address.
In the “Port” field, enter the number of the port to be used for communication.
Click “Apply”.
Close the SMET Soft program.

Establishing communication

Start the SMET Soft program.
Click The login window will open after the program has established communication with the converter.
Enter the user name and password, and then click “Login”. The program will read data automatically which will be indicated by the progress bar.

SMET Soft program

Main window

Menu

Click to open the “Configuration” window (p. 9).

Click to open the converter data file.

click to write converter data to file.

click to read data from the converter.

click to write data to the converter.

click to establish a connection to the converter. The button is displayed when the program is not connected to the converter. If the RS-232 connection option is selected in the program settings (see “Program settings” tab” p. 18), to the left of the button there is a dropdown list from which you can select the computer COM port to be used for communication with the converter RS-232 port.

click to disconnect from the converter. The button is displayed when the program is connected to the controller.

Information

[progress bar]: indicates the progress of data read/write.
IP: converter IP address.
MAC: converter hardware address.
Version: converter firmware version.
: icon displayed in the case of failure. Hover the cursor over the icon for detailed information about the failure.
[telephone connection status] – icon indicates the status of telephone connection with the monitoring station. One of the following icons may be displayed:
: disconnected – ready to connect,
: converter calling the monitoring station,
: converter established connection with the monitoring station,
: simulation of telephone line loss caused by lack of Ethernet cable.

Subscribers tab

No: subscriber reference number.
Name subscriber name (up to 10 characters).
Sys. ID: string of characters for identification of the subscriber system. It consists of 4 hexadecimal characters (digits or letters from A to F). The same system identifier must be entered in the reporting settings of the subscriber device.

ATTENTION

It is not recommended to use the digit 0 in the identifier.

ETH/GPRS key: a string of characters for identification of the device to send events via the Ethernet / cellular data network. It consists of up to 5 alphanumeric characters (digits, letters, and special characters). The same key must be entered in the reporting settings of the subscriber device.
Test period [0-255]: the time between consecutive tests of communication with the subscriber device. You can enter values from 0 to 255 seconds. Enter 0 to disable the communication test.
Count: number of failed communication tests after which the converter will generate an event to inform about loss of communication with the device. You can enter values from 1 to 15.
Be careful when configuring the “Test period [0-255]” and “Count” parameters. Entering small values in both fields may cause a loss of communication is frequently reported, which not necessarily must indicate actual communication troubles. It is recommended to enter the maximum value (255 seconds) for “Test period [0-255]” and the value 3 for “Count”.
Format: format in which the converter-generated events are to be sent. You can select “Normal”, “Contact ID” or “SIA”. If you select “Normal”, enter event codes (2 hexadecimal characters – digits or letters from A to F) in the “No E”, “Restore E”, “No C” and “Restore C” fields.
No E: code sent by the converter when communication with the event- sending device is lost, if the “Normal” format is selected.

Restore E: code sent by the converter when communication with the event- sending device is restored, if the “Normal” format is selected.
No C: code sent by the converter when communication between the event- sending device and the alarm control panel is lost, if the “Normal” format is selected.
Restore C: code sent by the converter when communication between the event-sending device and the alarm control panel is restored, if the “Normal” format is selected.

By default, the “00” code is entered in the “No E”, “Restore E”, “No C” and “Restore C” fields. This code is only sent in the Ademco Express format. In other formats, entering 0 in one of the positions means that this is a 1-digit code.

For the “Contact ID” format, the following codes are sent:

No E: 1 350 01 000
Restore E: 3 350 01 000
No C: 1 354 01 000
Restore C 3 354 01 000

For the SIA format, the following codes are sent:

No E :YS
Restore E : YK
No C: YC
Restore C: YK

Status: icon indicates the subscriber status:
subscriber not defined.
subscriber defined (field “Sys. ID” or “ETHM/GPRS key” was completed).
subscriber defined but no communication with the device.
Unregistered tab
In this tab, you will find information about transmissions that were received from undefined subscribers but meet the following criteria:

they were received after connecting with the converter had been established by the SMET Soft program,
they were sent by using the extended reporting port and server key (see “Reporting” tab” p. 12).
The fact that such transmissions were received may indicate that the devices of those subscribers had already been configured to interact with the converter, but the subscribers have not yet been added to the subscriber’s list.
No information on transmissions from the subscribers served in the simple mode is shown in the tab.

The following information is displayed:

Time : a time when the transmission was received.
Sys. ID: identifier of the system from which the transmission was received.
ETH/GPRS key: the key used for identification of the device sending events via the Ethernet / cellular data network.

Right: click to display the menu with the following options:
Add: click to create a new subscriber based on the transmission received. The “Sys. ID” and “ETHM/GPRS key” fields will be autofilled with appropriate parameters.
Clear: Click to clear the list of received transmissions.

Log events tab

In this tab, you will find events received by the converter.
No: event reference number.
Date: date and time when the event was received.
Ident: identifier of the system from which the transmission was received by the converter.
Description: depending on the format in which the events are sent:
Contact ID : code and verbal description of the event,
SIA : verbal description of the event,
Normal: event code.
S: event status.
+: event sent to the monitoring station.

event waits to be sent to the station.

If the last received event is selected, the list of events is refreshed regularly, i.e. new events are displayed automatically.

Configuration window

Network tab

Dynamic IP – if you select this option, the converter will automatically download the data regarding the IP address, subnet mask and gateway from the DHCP server.
Static IP – if you select this option, you will have to configure the converter network settings manually.
IP address : IP address of the converter. This field is available when the “Static IP” option is enabled.
Subnet mask : mask of the subnet in which the converter works. This field is available when the “Static IP” option is enabled.
Default gateway: IP address of the network device through which the other devices in one local network communicate with devices from other networks. This field is available when the “Static IP” option is enabled.
Obtain DNS server address automatically: if you select this option, the DNS server IP address will be downloaded automatically from the DHCP server. This option is available when the “Dynamic IP” option is enabled.
Use the DNS server address: if you select this option, you will have to enter the DNS server IP address manually.
Preferred DNS server: IP address of the DNS server to be used by the converter.
MAC control: if this option is enabled, the converter is to receive transmissions only from the devices whose MAC addresses have been added to the list below. MAC filtering protects the converter against attempted intrusions . satel-SMET-Pro-Converter-for-Monitoring-Station-
fig-24

RTC tab

Summer/Winter time – the converter can automatically switch the clock settings from summertime to wintertime and vice versa. You can choose from the following correction schemes:
no correction,
EU correction: according to the EU regulations.
USA correction: according to the US regulations.

corr. by date +1 hour – 1-hour correction according to dates,
corr. by date +2 hour – 2-hour correction according to dates.

Summertime since: date (day, month) when the clock is to be set ahead to summertime. This field is available when the clock settings are to be corrected by 1 or 2 hours according to dates.

Wintertime since: date (day, month) when the clock is to be set back to wintertime. This field is available when the clock settings are to be corrected by 1 or 2 hours according to dates.
Time synchronization: if this option is enabled, the converter clock is synchronized with the time server. The synchronization takes place once an hour and after the converter has been restarted. In case of failure, the converter will attempt to synchronize the clock every 10 minutes.
Time server (NTP): IP address of the time server which supports the NTP protocol. This field is available when the “Time synchronization” option is enabled.
Time zone: the difference between the universal time (UTC) and the local time (e.g. UTC+01:00 in Poland). This parameter is required in order to perform the time synchronization.
System time: date and time based on the clock on your computer.
Send: click to save the time based on the clock on your computer to the converter. satel-SMET-Pro-Converter-for-Monitoring-Station-
fig-25

“RS port” tab

Bits per second: speed of transmission through the RS-232 port.
Data bit: the amount of data sent after the start bit.
Parity: This parameter determines whether or not parity should be controlled and how.
Stop bit: stop bit length. satel-SMET-Pro-Converter-for-Monitoring-
Station-fig-26

Reporting tab

Extended

Settings in this area apply to the subscribers served in the extended mode, i.e. with communication control. Data of such subscribers must be defined in the “Subscribers” tab (p. 7).

Server key: string of up to 12 alphanumeric characters (digits, letters and special characters) used for encrypting data sent to the monitoring station. The same key must be entered in the reporting settings of the subscriber device.
Port: number of the port used for communication with the subscriber device in the extended mode. satel-SMET-Pro-Converter-for-Monitoring-Station-
fig-27

Simple

Settings in this area apply to subscribers served in the simple mode, i.e. without communication control.

Enabled

if this option is enabled, the converter will be able to serve subscribers in the simple mode.

Server key

a string of up to 12 alphanumeric characters (digits, letters and special characters) used for encrypting data sent to the monitoring station. The same key must be entered in the reporting settings of the subscriber device.

Port

a number of the port used for communication with the subscriber device in the simple mode.

Formats
Settings in this area apply to the method of transmitting data to the monitoring station.
Outgoing format: outgoing format of data sent to the monitoring station. You can select one of the following formats:

Phone
VISONIC (RC4000)
SurGard (MLR2/MLR2E)
SurGard (MLR2E)
SunGard (MLR2 DG)
SurGard (MLR2 TCP Server)
SurGard (MLR2E TCP Server)
SurGard (MLR2E DG TCP Server)
SurGard (MLR2 TCP Client)
SurGard (MLR2E TCP Client)
SurGard (MLR2 DG TCP Client)
RSM-02

Default partition (Contact ID)

partition number for events generated by the converter (in the case of the Contact ID format).

Buzzer

if this option is enabled, a sound will indicate that the converter received a transmission.
Convert (A > 0)

Ident.

if this option is enabled, letter A in the identifier sent to the monitoring station will be changed to 0.

Event

if this option is enabled, letter A in the event code sent to the monitoring station will be changed to 0.

The “Ident.” and “Event” parameters do not apply to the SIA format.

Settings available after selecting the phone format

Format: telephone reporting format used by the converter to send events to the monitoring station. The following formats are available:

Ademco slow
Sescoa, Franklin, DCI, Vertex
Silent Knight fast
Radionics 1400
Radionics 2300
Radionics 1400 with parity
Radionics 2300 with parity
Ademco Express

If the subscriber device sends events in the Contact ID or SIA formats, the converter sends them to the monitoring station in the same format.

Settings are available after selecting the VISONIC (RC4000) format

Receiver No. [1-99]

a number of the receiver simulated by the converter.

Line No. [1-9]

a number of the line simulated by the converter in the case of converter-generated events.

Line No. (GPRS) [1-9]

a number of the line simulated by the converter in the case of events sent by the subscriber device via cellular network (cellular data).

Line No. (ETHM) [1-9]

a number of the line simulated by the converter in the case of events sent by the subscriber device via the Ethernet.
Settings available after selecting the SurGard format

Receiver No. [1-9]

a number of the receiver simulated by the converter.

IP address

The IP address of the monitoring station to which the converter will connect. The parameter is available for the “SurGard (MLR2 TCP Client)”, “SurGard (MLR2E TCP Client)” and “SurGard (MLR2 DG TCP Client)” formats.

Port TCP/IP

a number of the port used for communication with the monitoring station. The parameter is available for the “SurGard (MLR2 TCP Server)”, “SurGard (MLR2E TCP Server)”, “SurGard (MLR2E DG TCP Server)”, “SurGard (MLR2 TCP Client)”, “SurGard (MLR2E TCP Client)” and “SurGard (MLR2 DG TCP Client)” formats.

Line No. [1-99]

a number of the line simulated by the converter in the case of converter-generated events. The parameter is available for the “SurGard (MLR2/MLR2E)”, “SurGard (MLR2E)”, “SurGard (MLR2E TCP Server)” and “SurGard (MLR2E TCP Client)” formats.

Line No. [1-9]

a number of the line simulated by the converter in the case of converter-generated events. The parameter is available for the “SurGard (MLR2 DG)”, “SurGard (MLR2 TCP Server)”, “SurGard (MLR2E DG TCP Server)”, “SurGard (MLR2 TCP Client)” and “SurGard (MLR2 DG TCP Client)” formats.

Line No. (GPRS) [1-99]

a number of the line simulated by the converter in the case of events sent by the subscriber device via cellular network (cellular data) The parameter is available for the “SurGard (MLR2/MLR2E)”, “SurGard (MLR2E)”, “SurGard (MLR2E TCP Server)” and “SurGard (MLR2E TCP Client)” formats.

Line No. (GPRS) [1-9]

a number of the line simulated by the converter in the case of events sent by the subscriber device via cellular network (cellular data) The parameter is available for the “SurGard (MLR2 DG)”, “SurGard (MLR2 TCP Server)”, “SurGard (MLR2E DG TCP Server)”, “SurGard (MLR2 TCP Client)” and “SurGard (MLR2 DG TCP Client)” formats.

Line No. (ETHM) [1-99]

a number of the line simulated by the converter in the case of events sent by the subscriber device via the Ethernet. The parameter is available for the “SurGard (MLR2/MLR2E)”, “SurGard (MLR2E)”, “SurGard (MLR2E TCP Server)” and “SurGard (MLR2E TCP Client)” formats.

Line No. (ETHM) [1-9]

a number of the line simulated by the converter in the case of events sent by the subscriber device via the Ethernet. The parameter is availbale for the “SurGard (MLR2 DG)”, “SurGard (MLR2 TCP Server)”, and “SurGard (MLR2E DG TCP Server)”, “SurGard (MLR2 TCP Client)” and “SurGard (MLR2 DG TCP Client)” formats.

Test period [0-255]

the time between consecutive tests of communication with the monitoring station. You can enter values from 0 to 255 seconds. Enter 0 to disable the communication test.

Code list

event type assigned to the first character of the event code (click inside the “Kind” column to select an event type from the list).

Settings available after selecting the RSM-02 format

Receiver No. [1-99] – number of the receiver simulated by the converter.
Test transmissions – if this option is enabled, the converter will test the connection with the monitoring station.

Enabled

if this option is enabled, you will be able to configure the converter over the Internet.

User

user name. Required to log in to the converter when the configuration is performed over the Internet. By default: satel. This field is available when the “Enabled” option is selected.

Password

user password. Required to log in to the converter when the configuration is performed over the Internet. By default: satel. This field is available when the “Enabled” option is selected.

Port

a number of the port used for communication with the converter when the configuration is performed over the Internet. This field is available when the “Enabled” option is selected.

Advanced tab

Restore default values

Configuration

enable this option and click the “Restore values” button to restore all the settings displayed in the “Configuration” window to default settings. The MAC address list defined in the “Network” tab will remain unchanged.

Subscribers

enable this option and click the “Restore values” button to restore all the settings in the “Subscribers” tab in the main window to default settings.

MAC

enable this option and click the “Restore values” button to clear the MAC address list defined in the “Network” tab.

Events memory

enable this option and click the „Restore values” button to clear the event buffer, i.e. all events received and acknowledged by the converter but not yet sent to the monitoring station.
It is recommended to clear the event buffer each time you change its size or update the converter firmware.

Restore default values

Configuration

enable this option and click the “Restore values” button to restore all the settings displayed in the “Configuration” window to default settings. The MAC address list defined in the “Network” tab will remain unchanged.

Subscribers

enable this option and click the “Restore values” button to restore all the settings in the “Subscribers” tab in the main window to default settings.

MAC

enable this option and click the “Restore values” button to clear the MAC address list defined in the “Network” tab.

Events memory

enable this option and click the „Restore values” button to clear the event buffer, i.e. all events received and acknowledged by the converter but not yet sent to the monitoring station.
It is recommended to clear the event buffer each time you change its size or update the converter firmware.

Ping

Enabled

if this option is enabled, the converter sends the ping command every 1 minute and then waits for an answer. This way, the Internet connection is tested. If no answer comes within 5 seconds after the command has been sent, the converter will resend the command.
After five failed attempts, the converter will restart. After five restarts, the converter will report trouble. If the „Buzzer” option is enabled (see: ““Reporting” tab” p. 12), the trouble will be indicated audibly.
The converter will not restart when it is connected to the SMET Soft program.

IP address

IP address or domain name to which the ping command will be sent by the converter. This field is available when the “Enabled” option is selected.

Test

click to send the ping command. If the converter receives an answer, the “Ping OK” message will be displayed. If the converter receives no answer, the “No ping answer” message will be displayed.

Log buffer size

Size [32-8192]

a number of bytes intended for the event buffer. It is recommended to enter the maximum amount. The events stored in the buffer have been received and acknowledged by the converter but not yet been sent to the monitoring station.
When the buffer is full, the converter will report trouble and will no longer admit new events.
Clear the buffer each time you change its size.

Program settings tab

Connection

RS port

if you select this option, the program will connect to the converter through the RS-232 port.

TCP/IP

if you select this option, the program will connect to the converter over the Internet.

Address

IP address of the converter to which the program will connect.

Port

a number of port to be used for communication with the converter.
If you select a different mode of communication than before, close and restart the program.

Language

Select the language of the program.

Apply

Click to apply changes.

Connecting

The device is designed to be used only in the local area networks (LAN). It must not be connected directly to the public computer network (MAN, WAN). For establishing a connection with public networks, use a router or xDSL modem.

The device is designed for installation indoors, in spaces with normal air humidity.

Connect the converter to the Ethernet network. Use a cable compliant with the 100Base-TX standard (the same as for connecting the computer to the network).
If the converter does not simulate the SurGard receiver which communicates with the monitoring station over the Internet (TCP formats), connect the converter to the monitoring station:
events are to be converted to the phone format – by using the telephone cable,
events are to be converted to the RC4000 VISONIC / SurGard (formats other than TCP) / RSM-02 formats – by using the RS-232 cable.
Connect the power supply to the converter.