Sage BCG820 Smart Grinder Pro Coffee Grinder User Guide

June 5, 2024
Sage

Sage BCG820 Smart Grinder Pro Coffee Grinder

Sage BCG820 Smart Grinder Pro Coffee Grinder

GETTING TO KNOW YOUR NEW APPLIANCE

Sage BCG820 Smart Grinder Pro Coffee Grinder-1

A. Bean Hopper Lid
B. Bean Hopper
C. Hardened Stainless Steel Conical Burrs
D. Backlit LCD Screen
E. GRIND AMOUNT / PROGRAM Dial
F. SHOTS / CUPS Button
G. Grind Outlet
H. Grind Tray
I. Grind Size Dial
J. START / PAUSE / CANCEL Button
K. Portafilter Activation Switch

ACCESSORIES

L. Portafilter Cradle 50–54mm
M. Portafilter Cradle 58mm
N. Conical Burr Cleaning Brush
O. Grinds Container
Oi – Container Cap
Oii – Container Lid

OPERATING YOUR NEW APPLIANCE

BEFORE FIRST USE
Remove and safely discard all promotional labels and packing materials attached to your Sage® product.
Wash hopper, cradles, grind container, container lid and cleaning brush in warm soapy water and dry thoroughly. Wipe exterior of grinder with a soft damp cloth and dry thoroughly. Place grinder on flat level surface and plug power cord into 220–240V outlet and switch Power ‘ON’.

ENERGY SAVING FEATURE
The grinder will automatically switch off if not used after 5 minutes.

ASSEMBLING YOUR SAGE SMART GRINDER™ PRO

Bean Hopper
Align tabs on the base of the bean hopper and insert hopper into position. Turn the bean hopper dial 90° to lock into position.
Fill with fresh coff ee beans and secure lid on top of bean hopper.

GRINDING FOR ESPRESSO COFFEE
Use single wall fi lter baskets when grinding fresh coff ee beans. Use the fi ner 1–30 settings in the ESPRESSO range.

STEP 1:
Insert the appropriate portafi lter cradle size. Insert your portafi lter into the cradle.

NOTE
Maximum number of shots with the cradle inserted is 2.

COFFEE CHART

Sage BCG820 Smart Grinder Pro Coffee Grinder-5

STEP 2:
Selecting your SHOTS / CUPS Select the desired amount of ground coffee required by pressing the SHOTS / CUPS button.

Rotate the Grind Amount Dial to adjust the grinding time to achieve the correct amount of coffee.

STEP 3:
Select your grind size
For espresso, we recommend selecting Grind Size setting 12 as a starting point and moving the Grind Size dial Coarser or Finer to adjust the flow of espresso as required.

NOTE
If the Grind Size Dial is tight, run the grinder by pressing the START / PAUSE / CANCEL button while turning the Grind Size Dial. This will release coffee grounds caught between the burrs.

GRINDING INTO GRINDS CONTAINER OR COFFEE FILTER

STEP 1:
Remove cradle by sliding out from under the grind outlet.

Slide-in grinds container with cap open or coffee filter directly under grind outlet.

Sage BCG820 Smart Grinder Pro Coffee Grinder-10

  • Select the required amount of ground coffee by pressing the SHOTS / CUPS button.
  • Press the START / PAUSE / CANCEL button to start grinding operation.

Sage BCG820 Smart Grinder Pro Coffee Grinder-11

FEATURES OF YOUR SAGE SMART GRINDER™ PRO

Automatic Grinding
Grinding automatically allows you to grind hands-free.

  • Press and release either the START / PAUSE / CANCEL button or push the handle of your portafi lter once. This will activate the PORTAFILTER SWITCH
  • Grinding will automatically stop when the preset amount is dispensed.

NOTE
Programming a custom grind amount/time only sets it for that particular brew method.
This will not change the other Shots or Cups settings.

Pause Function
You can pause the grinder during operation allowing you to collapse or settle the coff ee in the portafi lter.

  • Press and release the START / PAUSE / CANCEL button to start the grinding operation.
  • During grinding, press the START / PAUSE / CANCEL button again to pause the operation for 10 seconds.
  • Press again within this time to resume grinding the remaining dose.

Program Function
Once you have set your required dose, you can program this time into the number of shot(s) currently displayed on the LCD.
Press and hold the PROGRAM button, the grinder will beep twice to confirm. Only the shot displayed will be programmed, all other shots will remain unchanged.

Manual Grinding
Grinding manually allows you to have complete control over how much coffee is dispensed.

  • Press and hold either the START / PAUSE / CANCEL button or push the handle of your portafilter to activate the PORTAFILTER SWITCH for as long as you require.\
  • Release START / PAUSE / CANCEL button or PORTAFILTER SWITCH and grinding will stop.

ADJUSTING YOUR GRIND AMOUNT
Increasing the Grind Amount
To increase the grind amount selected, turn the GRIND AMOUNT dial to the right.

Decreasing the Grind Amount
To decrease grind amount selected, turn the Grind Amount Dial to the left.

NOTE
To RESET the grind amount/time to the default settings, press and hold the SHOTS / CUPS button until a long beep sounds.

ADJUSTING CONICAL BURRS

Some types of coffee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Smart Grinder™ Pro is the ability to extend this range with an adjustable upper burr.
We recommend making only one adjustment at a time.

Sage BCG820 Smart Grinder Pro Coffee Grinder-18

CARE, CLEANING & STORAGE

CARE, CLEANING & STORAGE

  1. Empty beans from the hopper and grind out any excess beans (see below).
  2. Unplug the power cord from the power outlet before cleaning.
  3. Wash the grind container and lid, bean hopper, and lid in warm soapy water, rinse and dry thoroughly.
  4. Wipe and polish the exterior of the appliance with a soft damp cloth.

NOTE
Do not use alkaline or abrasive cleaning agents, steel wool or scouring pads, as these can damage the surface.
NOTE
Please do not clean any grinder parts or accessories in the dishwasher.

CLEANING CONICAL BURRS

Regular cleaning helps the burrs achieve consistent grinding results which is especially important when grinding for espresso coffee.

Sage BCG820 Smart Grinder Pro Coffee Grinder-19

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Grinder does not start after

pressing START / PAUSE / CANCEL

button

| •  Grinder not plugged in.

•  Grinder has overheated.

•  Bean hopper not attached correctly. ‘PLEASE LOCK HOPPER’ will be displayed on LCD screen.

| •  Plug power cord into power outlet.

•  Remove power plug from power outlet. Leave for 20 minutes to cool down before using again.

•  Lock bean hopper into position.

Motor starts but no ground coffee coming from grind outlet| •  Incorrect button pressed.

•  No coffee beans in bean hopper.

•  Grinder/bean hopper is blocked.

| •  Press START / PAUSE / CANCEL

or PORTAFILTER SWITCH

to activate.

•  Fill bean hopper with fresh

coffee beans.

•  Remove bean hopper. Inspect bean hopper and burrs for blockage. Replace parts and try again.

Motor starts but operates with a loud ‘racket’ noise| • Grinder is blocked with foreign item or chute

is blocked.

•  Moisture clogging grinder.

| •  Remove bean hopper, inspect burrs and remove any foreign body.

•  Clean burrs and chute (refer to Care

& Cleaning on page page 11).

•  Leave burrs to dry thoroughly before

re-assembling.You can use a hair dryer to blow air into grinder inlet (lower burr) to dry.

Unable to lock bean hopper into position| •  Coffee beans obstructing bean

hopper locking device.

| •  Remove bean hopper. Clear coffee beans from top of burrs. Re-lock hopper into position & try again.
Not enough/ too much coffee grind| •  Grind amount requires adjustment.| •  Press SHOTS / CUPS button to change grind amount.

•  Use Grind Amount Dial to fine tune the amount ‘more’ or ‘less’.

Portafilter overfills| | •  It is normal for the correct amount of coffee to appear overfilled in your portafilter. Untamped coffee has approximately  three  times the volume of tamped coffee.
Emergency stop?| | •  Press START / PAUSE / CANCEL button to stop operation.

•  Unplug power cord from the power outlet.

GUARANTEE

2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for domestic use in specified territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com.

CHE
Switzerland
+41 (0)800 009 933

DEU AUT
Sage Appliances GmbH
Campus Fichtenhain 48, 47807 Krefeld, Deutschland
Deutschland: +49 (0)8005053104
Österreich: +43 (0)800 80 2551

BEL
Belgium
+32 (0)800 54 155

LUX
Luxembourg
+352 (0)800 880 72

ESP
Spain
+34 (0)900 838 534

www.sageappliances.com

Registered in Germany No. HRB 81309 (AG Düsseldorf).
Registered in England & Wales No. 8223512.

  • Aufgrund kontinuierlicher Produktverbesserungen kann das auf dieser Verpackung dargestellte Produkt leicht vom tatsächlichen Produkt abweichen.
  • Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.

Copyright BRG Appliances 2019.

References

Read User Manual Online (PDF format)

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