tiko GM-01.0013E M-Box NG4E Gateway User Manual

tiko GM-01.0013E M-Box NG4E Gateway

Safety Warnings and Working Instructions

Hazard Risk

• Read the user manual before installing and operating this product!
• Installation by a person with electronical expertise and training on this product only!
• Only use for current/voltage as indicated on the device label!! Doing otherwise can cause device damage and may pose an electrical shock or fire hazard!

Warnings

• Read the installation instructions before you connect the system to its power source.
• To prevent the system from overheating, do not operate it in an area that exceeds the maximum admitted ambient temperature of 40 °C.
• This product relies on the building’s installation for short-circuit (overcurrent) protection.
• Ensure that a fuse or circuit breaker no larger than 230 VAC, 10 A is used on all current-carrying conductors.
• Do not work on the system or connect or disconnect cables during periods of lightning activity.
• The device is intended for indoor use only. Ultimate disposal of this product should be handled according to all national laws and regulations.
• Any usage of this device in a manner that does not conform to this manual specification can impair the provided safety protection.

Safety Instructions

Read these safety instructions carefully.

• Follow common household electrical safety practices
• . Disconnect this equipment from the socket before cleaning it.
• Do not use liquid or sprayed detergent for cleaning.
• Use a moisture sheet or cloth for cleaning.
• Do not open the enclosure of this product and/or alter this product in any way.
• The device must not be installed close to a radiator or other heat source, and not be exposed to direct sunlight.
• Disarm the main circuit-breaker (cut power), disconnect the device, rearm circuit breaker, if one of the following situations arises:
  • The line is damaged. Liquid has entered the equipment.
  • The equipment has been exposed to moisture.
  • The equipment does not work properly, or you cannot get it to work according to user’s manual.
  • The equipment has been dropped or damaged
  • The equipment has obvious signs of breakage.
• Keep this equipment away from excessive or condensing humidity.
• Do not leave this equipment in an unconditioned environment.
• Temperatures above 40 °C will damage the equipment.
• Keep this guide for later reference.

Feedback

• You can submit comments via email to [email protected]
• You can also submit your comments via regular mail by writing to the following address:
  • tiko Energy Solutions AG
  • Alte Tiefenaustrasse 6
  • CH-4600 Bern

We appreciate your comments.

Overview

Intended Use

The M-Box is a highly secure router that connects the tiko installation to the tiko data-center (back-end private cloud system).
Any installation or usage which does not conform to tiko Energy Solutions AG setup is strictly forbidden. tiko Energy Solutions AG is not responsible for any improper installa-tion/usage of this device.

Features

M-Box features

• Communication gateway between devices of tiko installation and back-end private cloud system:
  • To other devices: through power lines (PLC) or 868 MHz radio antenna
  • To back-end: internet over an ethernet network
•  status LED showing data connection and device errors

Package Content

Open the package and check that you have all of the following items:

• Instruction manual
• M-Box (IMAGE 1)
• Power cord (IMAGE 2)

Depending on the kit, the following optional items are included in addition:

• K01-GM-01.0013E-C-ETH-PSF2
  • Power Cord Type J (1st from left in IMAGE 2)
  • Small power strip with 2 Type F sockets (IMAGE 3)
  • 5m Ethernet cable (IMAGE 4)
• K02-GM-01.0013E-C-ETH
  • Power Cord Type J (1st from left in IMAGE 2)
  • 5m Ethernet cable (IMAGE 4)

If any of the parts are incorrect, missing, or damaged, please contact the retailer where you made your purchase. Keep the carton box, including the original packing materials, in case you need to return the unit for repair.

Device

IMAGE 1 shows the device. IMAGE 2 shows various power cords for different countries. Please note that your country’s power cord might not be shown here. On the rear side of the device, a label is indicating

1. The manufacturer
2. The device model number (REF) and the current rating
3. The hardware (HW) and firmware (FW) version
4. The unique serial/MAC address as text and as Aztec 2D code (SN/MAC)

Installation

Installing the M-Box

• Step 1
  Connect the power cord to the M-Box (IMAGE 7) and engage the plug in a free socket. Please see also section PLC Quality.

• Step 2
  Connect the LAN cable to your router (IMAGE 6).

• Step 3
  To finalize the installation, all tiko devices must be configured using the installation

Operation

Device Operation
The operation of the M-Box is designed for unattended use and requires no interaction. By pushing the button (marked as no. 1 in IMAGE 5) down while connecting the M-Box to power, a firmware update is triggered.
PLC Quality
Several factors can have an impact on the quality of the communication through the power lines between the M-Box and the other tiko devices. It is advised to ensure the following points:

• Plug the M-Box directly into a wall socket, not into a power strip (IMAGE 8).
• Do not plug in the M-Box near sources of disturbances like: Power supplies (e.g., from routers, TV box or LED lamps) and transformers (e.g., for dimmable lamps).
• Consider filtering the disturbance sources mentioned above using a PLC Filter, e.g., myStrom
  Power Line Filter (REF PQFIL1-EU, PQFIL1-FR). A such example setup is shown in IMAGE 9.

LED Explanation

The LED is marked as no. 2 in IMAGE 5. It can be interpreted according to the following table:

all PLC/radio devices reachable

|

Blinking:

additionally, no connection to back-end

Orange| Not all PLC/radio devices reacha- ble
Red| No PLC/radio devices reachable
Yellow| Blinking: Device is running firmware upgrade,

Uninstalling

authorized reseller, it must be returned. Otherwise, the ultimate disposal of a device shall be handled according to national laws and regulations.

SPECIFICATION

Device Characteristics|
---|---
Product Number| ****

GM-01.0013E

Weight| 220 g
Dimensions| 127 mm x 127 mm x 43 mm
Power Supply| 100 V – 240 V, 50 – 60 Hz, <0.5 A
Power Inlet| IEC 60320 C8
Overvoltage Category| OVC II

Connectivity

| 10/100 Mb Ethernet

PLC HomePlug GreenPHY

radio antenna (ISM, 868 MHz)*

Communication / Security

| TCP over TLS1.2 with RSA + AES-256, Diffie- Hellman key exchange, CA  and CRL  support. One key-pair per device, internally generated se- cret key never leaves the device. Key pair is gen- erated using a TRNG (True Random Number

Generator).

User Interface| 1 button + 1 bi-color LED
CPU| 200 MHz 32bit RISC SoC
OS| FreeRTOS – 4 to 32 GB SD based
Energy Consumption| 2 W
Hardware Revision| 2

Note for Australia/New Zealand: since the frequency 868 MHz is not permitted for ISM usage, the radio antenna is disabled by firmware.

| Operating Conditions| Storage Conditions
---|---|---
Temperature (min.)| 0 °C| -20 °C
Temperature (max.)| +40 °C| +70 °C
Relative Humidity| 10% – 85%, no condensation| 5% – 95%, no condensation
Maximum Altitude| 2000 m| –

Obtaining the Declaration of Conformity

Intended Use
The M-Box is a secure gateway to connect the installed tiko devices to the private-cloud back-end system and to be only used in tiko Energy Solutions AG authorized setups.
Safety Information
tiko Energy Solutions AG Pflanzschulstrasse 7
CH-8004 Zürich [email protected]

The product GM-01.0013E in the form as delivered conforms to the provisions of the following
European directives: 2011/65/EU on hazardous substances, 2014/35/EU on low voltage devices,
2014/30/EU on electromagnetic compatibility, 2014/53/EU on radio equipment.
A copy of the declaration of conformity can be requested by writing to the postal ad-dress or is
available on http://um.tiko.energy/0013e

References

• um.tiko.energy/0013e

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