Kenmore 500 Series Bagless Canister Vacuum Cleaner User Guide
- August 21, 2024
- Kenmore
Table of Contents
Kenmore 500 Series Bagless Canister Vacuum Cleaner User Guide
Use & Care Guide
500 Series Bagless Canister Vacuum with Hair Eliminator® Nozzle
Model: DC5070
Vacuum Cleaner Help Line:
1-877-531-7321 (US) /
1-844-608-3081 (CA)
8:00am – 5:00pm EST, M-F
Before Using Your New Vacuum Cleaner
Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information.
Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.
Model No.____
Serial No. ____
Date of Purchase _____
Keep this book and your sales check (receipt) in a safe place for future reference.
Packing List
Your KENMORE BAGLESS CANISTER VACUUM CLEANER is packaged with the following parts and components included separately in the carton:
1 Canister Vacuum Cleaner (with Crevice Tool and Combination Brush)
1 Motorized Nozzle with Hair Eliminator®
1 Handle & Hose Assembly
1 Telescopic Wand
1 Use & Care Guide
Important Safety Instructions
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING!
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:
- Use your vacuum cleaner only as described in this Use & Care Guide. Use only manufacturer’s recommended attachments.
- Disconnect electrical supply before servicing or cleaning out the brushroll area. Failure to do so could result in the brushroll unexpectedly starting, causing personal injury from moving parts.
- Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
- To reduce the risk of electrical shock – Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or vacuum cleaner with wet hands.
- Do not put any objects into openings.
- Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not put on chairs, tables, etc. Keep the vacuum on the floor.
- Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use vacuum cleaner without dust cup and/or filters in place.
- Always change the dust cup after vacuuming carpet cleaners or freshener, powders, and fine dust. These products clog the filters, reduce airflow and can cause damage to the vacuum cleaner. Failure to clean the dust cup could cause permanent damage to the vacuum cleaner.
- Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner.
- Do not operate the vacuum cleaner without the exhaust filter or filter door in place.
- The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace hose if cut or worn. Do not pick up sharp objects.
- Always turn off and unplug vacuum cleaner before connecting or disconnecting either hose, wand, or motorized nozzle.
- Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
- You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibility. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
Vacuum Cleaner Warranty
LIMITED WARRANTY
FOR ONE YEAR from the date of sale (or, for deliveries in the State of California, one year from the date of delivery), this product is warranted against defects in material or workmanship.
WITH PROOF OF SALE a defective product will be replaced free of charge.
The Kenmore brand is used under license. Direct all claims for warranty service to: 1-877-531-7321 (US) / 1-844-608-3081 (CA).
This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for anything other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Cleva North America, Inc., Greenville SC 29607
Parts and Features
It is important to know your vacuum cleaner’s parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.
REPLACEMENT PARTS
To order a replacement part, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).
CANISTER
HANDLE & HOSE ASSEMBLY
TELESCOPIC WAND
MOTORIZED NOZZLE
Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as fire, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.
Assembly Instructions
Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore Bagless Canister Vacuum Cleaner.
WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.
MOTORIZED NOZZLE
Align the telescopic wand and insert onto the motorized nozzle until the wand locks into place. A noticeable “click” should be heard.
To remove: Press the wand quick release pedal and pull telescopic wand out of the motorized nozzle.
HANDLE & HOSE ASSEMBLY
Insert handle into the telescopic wand until lock button snaps in place. Be sure the hose is not twisted.
To remove: Press the wand release button and pull up on handle.
To store: Disconnect hose from wand and canister to prevent stress on hose during storage.
Store hose in a loosely coiled position so the hose covering is not stressed.
TELESCOPIC WAND
The wand length is adjustable and requires no assembly. To adjust, simply push down on the wand adjust button and slide the upper wand to the desired height.
NOTE: When adjusting the wand length you may have to hold the motorized nozzle with your hand or foot.
HOSE
Align and insert the hose into the canister until it snaps into place.
To remove: Press both hose release latches and pull out hose.
ATTACHMENTS
Insert the crevice tool and combination brush into the accessory storage as shown.
Operating Instructions
CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll when vacuum cleaner is on. Contacting the brushroll while it is rotating can cut, bruise or cause other injuries. Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Use caution when operating near children or pets.
HOW TO START
WARNING
Personal Injury and Product Damage Hazard
- DO NOT place hands or feet under the vacuum cleaner at any time.
- DO NOT plug in if the switch is in ON position. Personal injury or property damage could occur.
- ALWAYS turn off the vacuum cleaner before unplugging.
- The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
- DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.
- When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
WARNING
Personal Injury and Product Damage Hazard
- DO NOT run over power cord with motorized nozzle. Personal injury or product damage could result.
- DO NOT pull plug from wall by the power cord. If there is damage to the cord or plug, personal injury or property damage could result.
-
Pull cord out of canister to desired length. The cord will not rewind until the cord rewind button is pushed.
-
Plug the polarized power cord into a 120 Volt outlet located near the floor.
To rewind: Turn off and unplug the vacuum cleaner. Hold the plug while rewinding to prevent damage or injury from the moving cord. Push the cord rewind button. -
Release the handle by placing a foot on the nozzle and pulling back to change handle position.
-
Press the power button to turn on the canister motor. The vacuum cleaner begins suction.
-
Select a position on the handle 3-way On/Off switch.
The motorized nozzle motor is off. The brushroll will not spin.
Turn on the motorized nozzle motor with low suction. The brushroll will start to spin slowly.
Turn on the motorized nozzle motor with high suction. The brushroll will spin quickly.
CAUTION
DO NOT leave the motorized nozzle running in one spot for any length of time. Damage to carpet may occur.
CAUTION
Product Damage Hazard
Use care if the motorized nozzle and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.
VACUUMING TIPS
SUGGESTED SWEEPING PATTERN
For best cleaning action, the motorized nozzle should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the motorized nozzle should be changed to point into the next section to be cleaned.
This pattern should be continued across the carpet with slow, gliding motions.
NOTE: Fast, jerky strokes do not provide complete cleaning.
The hose swivel allows the hose to turn without moving the canister. This is helpful for cleaning in small areas.
Check hose for twisting before pulling canister.
STAIRS
WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It may fall, causing personal injury or property damage.
CAUTION
Product Damage Hazard
Do not pull on the hose to move the canister from one stair to the next. When finished cleaning in one area use the handle grip on the canister to move the vacuum cleaner to a new location for further cleaning.
Carpeted stairs need to be vacuumed regularly. For best cleaning results, fully close the suction control.
For best cleaning results, keep the airflow passage open. Check each assembly area in REMOVING CLOGS (page 18) occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.
EDGE CLEANER
Active brush edge cleaners are on both sides of the motorized nozzle.
Guide either side of the motorized nozzle along base-boards or next to furniture to help remove dirt trapped at carpet edges.
MOTORIZED NOZZLE STORAGE
The wand has a U-shaped storage hook that slides into the U-shaped slot on the canister. The storage hook allows the wand and motorized nozzle to be stored with the canister to conserve storage space. The canister must be stored on end for this feature to be used.
To attach the motorized nozzle, the wand will slip out of the slot as it is lifted up for use and will slide into the slot as it is lowered for storage.
ATTACHMENTS
CAUTION
DO NOT attach or remove handle or telescopic wand while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts or electronic controls.
ATTACHMENT STORAGE
This canister is equipped with an on-board storage area for attachments.
ATTACHMENTS ON HANDLE
NOTE: If the motorized nozzle is attached, turn vacuum cleaner off before removing handle from wand.
-
Press wand release button and pull up on handle.
-
Slide attachments into handle as needed. See ATTACHMENT USE TABLE (page 15).
ATTACHMENTS ON WAND
-
To remove the telescopic wand from the motorized nozzle, lock wand in upright position.
-
Press wand quick release pedal with foot and pull the wand straight up and out of the motorized nozzle.
-
Slide attachments into wand as needed. See ATTACHMENT USE TABLE (page 15).
ATTACHMENTS
CREVICE TOOL
Use crevice tool for cleaning in tight spaces such as furniture, between cushions, and stairs. See ATTACHMENT USE TABLE (page 15).
COMBINATION BRUSH
Use the combination brush without the brush for greater suction on furniture cushions or stairs.
Use combination brush with brush for cleaning loose surfaces such as drapes. See ATTACHMENT USE TABLE (page 15).
ATTACHMENT USE TABLE
- Always clean attachments before using on fabrics.
- 3-way On/Off switch should be in HARDFLOOR position.
Performance/Safety Features
WARNING
Personal Injury Hazard
To avoid accidental brushroll starting, always turn off and unplug the vacuum cleaner before cleaning the brushroll area. Failure to do so can result in personal injury
HAIR ELIMINATOR® BRUSHROLL
For best performance, the motorized nozzle is equipped with a hair eliminator® brushroll, which prevents build-up of hair, string and other debris on the brushroll. To remove any hair wrapped around the brushroll, simply continue vacuuming, allowing the brushroll to automatically remove the hair wrap and send it to the dust cup.
CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll when vacuum is on. Contacting the brushroll while it is rotating can cut, bruise or cause other injuries.
BRUSHROLL RESET
The brushroll has built-in protection against motor damage should the brushroll jam. If the brushroll slows down or stops, the brushroll overload protector shuts off the brushroll motor and the brushroll status indicator emits a red light. The vacuum cleaner suction motor will continue to run.
To correct problem: Turn off and unplug the vacuum cleaner, remove obstruction, then turn on the vacuum cleaner again. The brushroll status indicator will be off.
NOTE: Once the brushroll motor shuts down, clear jam from brushroll and then restart the vacuum cleaner. If the problem persists, call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
SUCTION CONTROL
The suction control allows you to change the vacuum suction for different fabrics and carpet weights. Note that for best cleaning results, the suction control valve must be fully closed.
- Slide to right to open the suction control and decrease suction. Opening the control decreases suction for draperies and lightweight rugs.
- Slide to left to close the suction control and increase suction. Closing the control increases suction for upholsteries, carpets, and bare floors.
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner from overheating. If a clog prevents the normal airflow to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To correct problem: Turn off and unplug vacuum cleaner to allow the vacuum cleaner to cool and the thermal protector to reset. Check for and remove clogs, if necessary. Also check and clean or replace any clogged filters. Wait approximately fifty (50) minutes and plug the vacuum cleaner in and turn back on to see if the motor protector has reset.
If the canister motor does not resume operation after the reset procedure described above, call 1-877-531-7321 (US) / 1-844-608- 3081 (CA) for assistance.
BY-PASS VALVE
This vacuum cleaner has a ByPass Valve which prevents motor overheating and damage. The valve opens to provide cooling air when a clog prevents normal air flow to the vacuum cleaner suction motor. You will notice a change of sound as air rushes through the valve opening.
To correct problem: remove any clogs, check and replace filters if needed, check and empty dust cup if needed.
NOTE: The By-Pass Valve may open when using attachments or when cleaning new carpet due to reduced airflow or air path is blocked, caused by the attachments themselves or by new carpet lint filling the dust cup quickly.
Vacuum Maintenance and Care
Always follow all safety precautions when performing maintenance to the vacuum cleaner.
WARNING
Electrical Shock and Personal Injury Hazard
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
WARNING
REMOVING CLOGS
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust cup through the airflow passages. The dust cup lets the air pass through, while it traps the dirt.
For best cleaning results, keep the airflow passage open. Check the starred ( ) areas occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.
TO CHECK FOR CLOGS:
- Check dust cup and empty if full. See EMPTYING DUST CUP (page 19-20).
- Check pre-filter, foam and felt filters, and HEPA media exhaust filter and clean or replace if dirty. See PRE-FILTER CLEANING (page 21), FOAM AND FELT FILTERS CLEANING (page 21) and HEPA MEDIA EXHAUST FILTER CHANGING (page 22-23).
- Check motorized nozzle for obstructions in the brushroll area. Carefully remove any obstruction.
If the vacuum cleaner still has poor suction, do the following:
- Connect the hose to the canister and turn vacuum cleaner on. Check the end of the hose for suction. If there is good suction on the hose handle, there is no clog in the hose. If the suction is bad, remove any dirt or debris in the hose and handle.
- Connect hose handle to wand. Check the end of the wand for suction. If there is good suction at the end of the wand, there is no clog in the wand. If the suction is bad, remove any dirt or debris in the wand.
- Check the motorized nozzle swivel. Remove any dirt or debris.
CLEANING EXTERIOR AND ATTACHMENTS
- Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner.
- To clean exterior, or to reduce static electricity and dust buildup, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.
CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.
EMPTYING DUST CUP
NOTE: For best performance, empty dust cup after every use. Never operate vacuum cleaner without dust cup and filters in place.
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Turn off and unplug the vacuum cleaner.
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Move and hold the dust cup release latch to the right. Lift the dust cup handle up to remove the dust cup out of the vacuum cleaner.
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Remove any clogs that might be located in the suction port.
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Press the dust cup cover release button, and open the cover. The cover can be locked in the vertical position. A noticeable “click” should be heard.
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Position dust cup over a waste receptacle. Allow contents to drop into it.
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Shake the dust cup to release any debris that might hang in the pre-filter.
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After the dust cup is empty of debris, close the dust cup cover. A noticeable “click” should be heard.
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Reinstall the dust cup back into the vacuum cleaner. Press on the top of the dust cup to lock the dust cup in place as shown. A noticeable “click” should be heard.
PRE-FILTER CLEANING
The pre-filter is located inside the dust cup. Clean the pre-filter as needed to optimize suction power.
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Remove the dust cup. Open the dust cup cover and empty the dust cup as outlined in the EMPTYING DUST CUP (page 19-20).
-
Clean pre-filter by gently tapping over a trash container. Tap on several sides to ensure best cleaning.
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Reinstall the dust cup. See installation instructions in the EMPTYING DUST CUP (page 20).
FOAM AND FELT FILTERS CLEANING
It is recommended to clean the foam and felt filters with cold water every three months.
NOTE: When the cleaning of filters no longer restores vacuum cleaner suction to full power, or the filters are worn or broken, replace the filters. To purchase filters, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).
Regularly clean and replace the filters to keep the vacuum’s suction power optimal.
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Remove the dust cup as outlined in the EMPTYING DUST CUP (page 19).
-
Remove the foam and felt filters.
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Wash with cold water only, DO NOT use detergent or soap. Squeeze by hand and allow to air dry. Allow all filters to dry 24 hours before putting back into vacuum cleaner.
NOTE: DO NOT operate without foam and felt filters installed.
DO NOT wash in the dishwasher.
DO NOT install foam and felt filters if damp. -
Replace foam and felt filters into the vacuum cleaner.
-
Reinstall the dust cup. See installation instructions in the EMPTYING DUST CUP (page 20).
HEPA MEDIA EXHAUST FILTER CHANGING
It is recommended to replace the HEPA media exhaust filter annually.
WARNING
Fire and/or Electrical Shock Hazard
Do not operate with a clogged exhaust filter or without the exhaust filter installed. Do not operate without filter cover installed.
HEPA MEDIA EXHAUST FILTER
The HEPA media exhaust filter cartridge must be replaced when dirty. Replace the filter when the entire surface area is covered evenly. The filter CANNOT be washed as it will lose its dust trapping ability.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 6).
-
Push latch up to release the exhaust filter cover from slot in canister.
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Pull the filter cover outward to remove from the filter chamber in the canister.
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Press the release tab and remove the HEPA media exhaust filter.
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Insert the new HEPA media exhaust filter into the canister until a click is heard.
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To replace the exhaust filter cover, place the four tabs on the filter cover into the canister.
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Rotate the filter cover down until it snaps into place.
Troubleshooting
Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
Vacuum Cleaner Help Line
US: 1-877-531-7321
CA: 1-844-608-3081
8:00 am – 5:00 pm ET M-F
Kenmore and the Kenmore logo are registered trademarks of Transform SR Brands LLC and are used under license by Cleva North America, Inc., Greenville, SC 29607
Documents / Resources
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Kenmore 500 Series Bagless Canister Vacuum
Cleaner
[pdf] User Guide
500 Series Bagless Canister Vacuum Cleaner, 500 Series, Bagless Canister
Vacuum Cleaner, Canister Vacuum Cleaner, Vacuum Cleaner
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>