tiko GM-01.0013M Gateway M-Box NG4M User Manual

June 4, 2024
tiko

tiko GM-01.0013M Gateway M-Box NG4M

Safety Warnings and Working Instructions

Hazard Risk

  • Read the user manual before installing and operating this product!
  • Installation by person with electronical expertise and training on this product only!
  • Disconnect all power sources before carrying out any manipulation!
  • Always use appropriate protection equipment!
  • Danger! High voltage!
  • Never touch disconnected wires! Life hazard!
  • Only use for current/voltage as indicated on the device label! Doing otherwise can cause device damage and may pose an electrical shock or fire hazard!
  • Not properly tightened screws can cause a high contact resistance, lead to overheating, and cause a fire hazard!
  • Not properly connecting the Neutral will damage the device and pose safety risk!
  • External voltage risk! An external voltage source can be connected to the K-Box relay terminals. Even if all the main counters are open/disconnected, there could still be high voltage on the relay terminal clamps coming from an auxiliary source (e.g., ripple control, UPS, generator, PV, emergency PSU). Before any handling verify that there is no voltage source wired to the K-Box.

Warnings

  • Read the installation instructions before you connect the system to its power source.

  • To prevent the system from overheating, do not operate it in an area that exceeds the maximum admitted ambient temperature of 55 °C.

  • This product relies on the building’s installation for short-circuit (over current) protection.
    Ensure that a fuse or circuit breaker no larger than 420 VAC, 65 A is used on all current-carrying conductors.

  • The circuit breaker shall be in front, close to the device, and easily reachable by the operator, and it shall be marked as the disconnecting breaker for the device.

  • Do not work on the system or connect or disconnect cables during periods of lightning activity.

  • The device is intended for indoor use only.

  • Ultimate disposal of this product should be handled according to all national laws and regulations.

  • Any usage of this device in a manner that does not conform to these manual specifications can impair the provided safety protection.

Safety Instructions

Read these safety instructions carefully.

  • Follow common household electrical safety practices.
  • Read all cautions and warnings on the equipment.
  • Do not put power to the electrical panel before putting back the cover of the home distribution box. No live contact shall be accessible.
  • Disconnect this equipment from the distribution box before cleaning it. Do not use liquid or sprayed detergent for cleaning. Use moisture sheet or cloth for cleaning.
  • The openings on the enclosure are for air convection and protect the equipment from overheating. Do not cover the openings.
  • Do not pour any liquid into opening. This could cause fire or electrical shock.
  • Do not open the enclosure of this product and/or alter this product in any way.
  • Have the equipment checked by a service professional if one of the following situa-tions arises:
    • The line is damaged.
    • Liquid has entered the equipment.
    • The equipment has been exposed to moisture.
    • The equipment does not work properly, or you cannot get it to work according to user’s manual.
    • The equipment has been dropped or damaged.
    • The equipment has obvious signs of breakage.
  • Keep this equipment away from excessive or condensing humidity.
  • Do not leave this equipment in an unconditioned environment. Temperatures above 55 °C will damage the equipment.
  • Keep this guide for later reference.

Feedback
You can submit comments via email to info@tiko.energy
You can also submit your comments via regular mail by writing to the following address:
tiko Energy Solutions AG
Pflanzschulstrasse 7
CH-8004 Zürich
We appreciate your comments.

Overview

Intended Use
K-Box is a custom energy meter with a remote-controlled relay to be only used in tiko Energy Solutions AG authorized setups. Any installation or usage which does not conform to tiko Energy Solutions AG setup is strictly forbidden. tiko Energy Solutions AG is not responsible for any improper installa-tion/usage of this device.
Features
K-Box features:

  • meters instantaneous energy consumption on 3 phases
  • remotely controlled relay
  • status LEDs showing connection and relay status.

Package Content
Open the package and check that you have all the following items:

  • Instruction manual
  • K-Box

If any of the parts are incorrect, missing, or damaged, please contact the retailer where you made your purchase. Keep the carton box, including the original packing materials, in case you need to return the unit for repair.
Device
IMAGE 1 shows the device from the front. IMAGE 2 shows the device from the bottom and indicates the phases and neutral terminals. On the bottom side is a label indicating.

  • The manufacturer
  • The device model number (REF) and the current rating
  • The hardware (HW) and firmware (FW) version
  • The unique serial/MAC address as text and as barcode code (SN/MAC)

Installation

  • Installation by person with electronical expertise and trained on this product only!
  • Do not install the device unless you have removed the main power supply (main breaker or fuses)!

Installing the M-Box

Step 1| Connect the power cord to the M-Box ( IMAGE 7 ) and engage the plug in a free socket. Please see also section PLC Quality.
---|---
Step 2| Optional (if connection to back-end via ethernet): Connect the LAN ca- ble to your router ( IMAGE 6 ).
Step 3| To finalize the installation , all tiko devices must be configured using the

installation app.

Operation

Device Operation
The operation of the K-Box is subject to the control of the full system and is operated by the Data Center through the Gateway (M-Box). No user interaction is required.
On the front, there are two buttons, offering the following functionalities:

  • Holding down while engaging the M-Box to a power outlet:
    • a forced firmware update is triggered.
  • Pushing normal operation:
    • toggle between user mode and technical mode.
    • User Mode: steady green LED. The “heartbeat” of the device is 1 minute. All status LEDs are updated every minute.
    • Technical Mode: blinking green LED. The “heartbeat” of the device is 1 second. The round LED blinks to show the device is working. Also, every second all status LEDs are updated.

PLC Quality
Several factors can have an impact on the quality of the communication through the power lines between the M-Box and the other tiko devices. It is advised to ensure the following points:

  • Plug the M-Box directly into a wall socket, not into a power strip (IMAGE 8).
  • Do not plug in the M-Box near sources of disturbances like: Power supplies (e.g., from routers, TV box or LED lamps) and transformers (e.g., for dimmable lamps).
  • Consider filtering the disturbance sources mentioned above using a PLC Filter, e.g., myStrom Power Line Filter (REF PQFIL1-EU, PQFIL1-FR). A such example setup is shown in IMAGE 9.

LED Explanation
IMAGE 5 shows the 4 LEDs indicating the device and system status. It can be interpreted according to the following table:

LED Purpose Green Yellow Red

① O

|

System Status

|

Operational

|

Storage problem*

| Power-on self- test. If it stays red, the device is de- fective.

|

PLC Connection

| All paired devices reachable| Some paired de- vices not reacha- ble.| None of the paired devices reachable.
③|  | Mobile Signal| 3G| 2G| No connection

| Backend Connec- tion|

Connected

| Establishing con- nection. Must soon turn green.|

No connection

Uninstalling

Step 1 Remove the device from the socket.
Step 2 If the device remains property of tiko Energy Solutions AG or its

authorized reseller, it must be returned. Otherwise, the ultimate disposal of a device shall be handled according to national laws and regulations.

Specifications

Device Characteristics|
---|---
Product Number| ****


GM-01.0013M

Weight| 280 g
Dimensions| 127 mm x 127 mm x 43 mm
Power Supply| 100 V – 240 V, 50 – 60 Hz, <0.5 A
Power Inlet| IEC 60320 C8


Connectivity

| 10/100 Mb Ethernet

PLC HomePlug GreenPHY 2G – 3G

radio antenna (ISM, 868 MHz)*



Communication / Security

| TCP over TLS1.2 with RSA + AES-256, Diffie- Hellman key exchange, CA and CRL support. One key-pair per device, internally generated se- cret key never leaves the device. Key pair is gen- erated using a TRNG (True Random Number

Generator).

User Interface| 1 button + 4 bi-color dimmable LEDs
CPU| 200 MHz 32bit RISC SoC
OS| FreeRTOS – 4 to 32 GB SD based
Energy Consumption| 2 W (average)

6 W (peak)

Devices for Australia/New Zealand, with RCM mark and Hardware Version ≤ 3, must be connected to conductors of 2.5 mm² / AWG 14 minimum.

| Operating Conditions| Storage Conditions
---|---|---
Temperature (min.)| -10 °C| -20 °C
Temperature (max.)| +55 °C| +70 °C
Relative Humidity| 10% – 85%

no condensation

| 5% – 95%

no condensation

Maximum Altitude| 2000 m| –

Obtaining the Declaration of Conformity

Intended Use
The K-Box is a custom three-phase energy meter with a remotely controlled switch to be only used in tiko Energy Solutions AG authorized setups.
Safety Information
tiko Energy Solutions AG
Pflanzschulstrasse 7
CH-8004 Zürich
info@tiko.energy

The product 01.9005 in the form as delivered conforms to the provisions of the following
European directives: 2011/65/EU on hazardous substances, 2014/35/EU on low voltage devices, 2014/30/EU on electromagnetic compatibility, partially 2004/22/EU on measuring instruments. The product 01.9005, with Hardware Version ≤ 3 and RCM mark, in the form as delivered, conforms to the relevant notices of the following Australian/New Zealand acts as required by ACMA: Radiocommunications Act 1992, Telecommunications Act 1997. A copy of the declaration of conformity can be requested by writing to the postal address or is available on http://um.tiko.energy/9005

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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