plantronics Blackwire 5200 Series Corded USB Headset with 3.5 mm Connection User Guide

June 5, 2024
Plantronics

plantronics Blackwire 5200 Series Corded USB Headset with 3.5 mm

Connection

plantronics-Blackwire-5200-Series-Corded-USB-Headset-with-3.5-mm-Connection-
PRODUCT

Overview

plantronics-Blackwire-5200-Series-Corded-USB-Headset-with-3.5-mm-
Connection-1

Setup

Power on your headset by connecting to your computer or mobile device via USB or 3.5 mm connector.

IMPORTANT Ensure that your 3.5 mm connector is fully connected to the headset controller.

Load software

IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Manage your headset settings on your computer with Plantronics Hub:

  • Call control for softphones
  • Change headset language
  • Update firmware
  • Turn features on/off
  • View user guide

Fit

Adjust the headband
Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears.

Position the boom
The headset can be worn with the boom on your left or right side. For true stereo listening, wear the boom on your left side. Rotate the boom to align with your mouth.

Adjust the boom
Gently bend the boom in or out so it is approximately one finger width from the corner of your mouth..

Basics

Make/take/end calls
Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac atplantronics.com/software .

NOTE Inline feature support is not available when the headset is connected via the 3.5 mm jack.

Answer or end a call
Tap the Call button or use your softphone.

Make a call
Dial using your softphone application.

Redial
When not on an active call, double-tap the call button to redial the last call.

Hold
Double-tap the Call button to put a call on hold.

Volume
Press the Volume up (+) or Volume down (-) button.

Mute
During a call, press the mute button. When mute is on, the LED is solid red. Modify your mute settings in Plantronics Hub for Windows or Mac.

Troubleshooting

plantronics-Blackwire-5200-Series-Corded-USB-Headset-with-3.5-mm-
Connection-7

Support

NEED MORE HELP?
plantronics.com/support

Plantronics, Inc.
345 Encinal Street Santa Cruz, CA 95060 United States

Plantronics B.V. Scorpius 171
2132 LR Hoofddorp Netherlands

© 2017 Plantronics, Inc. Blackwire and Plantronics are trademarks of Plantronics, Inc. registered in the US and other countries, and Plantronics Hub is a trademark of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents: US 8,504,115; patents pending. 209253-06 (09.17)

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals