TV-EARS 22741 Long Range Headset System Installation Guide

TV-EARS 22741 Long Range Headset System

Products and Accessories

• TV•Ears Voice Clarifying TV Speaker®
  Item Number — 21290 | MSRP $24995
  The TV Ears Voice Clarifying Speaker is easy to use and connect. It gives you convenience and portability with it’s built in battery and allows you to use either surround sound or voice clarity modes. Includes one Speaker and accessories.

• TV•Ears Long Range Digital Headphone System
  Item Number — 12281 | MSRP $16995
  This is our new and improved Voice Clarifying Headphone® system using our Voice Enhancement Technology™ — Works on any TV. Includes one TV•Ears Headphone, one TV•Ears Long Range Digital Headphone Transmitter and accessories.

• TV·Ears Long Range Headset
  Item Number — 22621 | MSRP $9995
  Our new and improved voice clarifying long range digital headset allows you to enjoy listening to the TV at up to 100ft away from your TV —  Works on any TV. Includes one TV•Ears Long Range Digital Headset.

• TV•Ears Foam Ear Tips
  Item Number — 40738 | MSRP $1995
  One Year supply (4 pairs) of replacement foam ear tips for the TV Ears 5.0 headset. Tips should be replaced every 90 days for optimal performance and hygiene. Ear tips are only available through TV Ears.

• TV·Ears Long Range Battery
  Item Number — 55810 | MSRP $1995
  Replacement battery for the new improved long range headset. Should last between 4-6 hours depending on volume, charge and use. Only works on the Long Range Headset.

Long Range Headset System™

• STEP 1
  Place the transmitter
  Place the transmitter close enough so that you can connect it to the television. Keep the transmitter accessible so you can easily charge your headset after use.

• STEP 2
  Plug in
  Using the provided USB to USB-C cable, please connect the cord to the supplied power block. Plug the AC adapter into a standard electrical outlet or surge protector (a surge protector is recommended to protect against power surges).
  Plug the other end of the AC adapter into the port labeled “Power” on the back of the transmitter.

• STEP 3
  Installation of the Transmitter
  

• Connection for Digital Audio

  • Sometimes located underneath plastic tray
  • Remove the plastic caps from both ends of the digital audio cord.

  * Plug either end of the digital audio cord into the “Digital Audio Out” port on the back of the TV.  

Plug the other end of the digital audio cord into the port on the back of the transmitter labeled “Optical”. You should hear and feel a ‘click’ when it has been pushed in all the way.

  * Your TV’s digital audio out format may be set to Dolby digital or DTS. If you get static from your TV Ears after installing the digital audio cord, you need to change this option to PCM in your TV’s setup menu. The setup menu is different per brand but it should be similar to the following sequence — Audio Settings>Additional Audio Settings>Digital Audio Out Format>Change format from Dolby or DTS to PCM.

NOTE: The optical plug and jack are not square. Position the optical plug so it matches the orientation of the optical jack, then push the plug into the jack. You should hear and feel a “click” when the plug is correctly inserted into the optical jack.
NOTE: If the Digital Audio Out port is a round hole (rare occurrence), purchase and use a Coaxial audio cord instead of the optical.

• Connection for Analog Audio

  • Plug one end of the Analog Audio Cord (black) in the “Audio Out” port on the back of the television, satellite box, or cable box.
  • Plug the other end of the Analog Audio Cord (black) into the port labeled “Analog” on the back of the transmitter. The correct port has a green border around it.
  • If you connect to your Headphone port of your TV, the port is usually labeled with an icon that looks like the following: your TV may be muted. If this is the case then connect using the RCA Analog Installation method.

• RCA Analog Installation

  • Plug the dual end of the 3.5mm RCA cord (red and black ends) into the analog “Audio Out” ports on the back of
    the television, satellite, or cable box.

  • Plug the single (black) end of the 3.5mm RCA cord into the Analog Audio Cord (green). Plug the other end of the
    Analog Audio Cord (green) into the port labeled “Analog” on the back of the transmitter. The correct port has a green border around it.

Charging the Headset via Cradle Transmitter

• All Long Range headsets should be charged for 4 hours BEFORE first use. This step will instruct you on how to appropriately charge the headset to make sure you’re getting the best use possible.
• Turn the volume knob of the headset to the “off” position. You should hear and feel a ‘click’ when the knob has been turned all the way off.
• Place the headset into the transmitter’s charging cradle and be sure the front of the headset is facing towards you. The TV.Ears logo should be visible on both the front of the headset as well as the front of the transmitter. Press down on the headset when it is in the cradle until it is secure. The headset should slightly stick in the cradle when you try to remove it. The charging light will illuminate when the headset is in the correct position. When fully charged, the headset should last about 4-6 hours.
• Via Direct USB-C
  Pop open the plastic cover on top of the headset base that is located between the volume and tone dials. You are able to plug the headset directly to the usb-c cable that is located in your product box. Your headset is able to charge directly through a power source even if your cradle transmitter is not available.

Function of the Transmitter LED lights:

• Red LED – When the USB Type C port is plugged into a 5V/1A power source, the red LED becomes solid.

• Blue LED  – Optical audio in The blue LED will flicker when the transmitter is first turned on. If you are plugged into the optical audio out on both the TV and the transmitter, the blue LED will become solid to indicate a successful connection. If unplugged from the optical audio source, the blue LED will turn OFF after a few seconds.

• Green LED – Front charging cradle
  When charging the headset in the front cradle, the first green LED becomes solid. After the headset is fully charged the green LED will be OFF.

• Green LED – Back charging cradle
  When charging the headset in the back cradle, the second green LED becomes solid. After the headset is fully charged the green LED will be OFF.

Replacing the Battery

Remove the headset from the cradle or power source and make sure to turn it off. Lay the headset on its front side and remove all 3 screws from the back with a size 1 Phillips screwdriver. Replace the current battery with the brand new replacement, make sure to peel the tape to properly secure the new battery in place. Properly place the battery with the note “This Side Up” facing up with the L and R properly facing the left and right side of the headset. Place the back plate onto the headset, install the 3 screws and your headset is ready to be used.

Contact our US Based Customer Support at 1-866-611-9934

FCC Requirement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2.  this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

References

• TV Ears® Official Store - TV Headphones & Hearing Aids
• Warranty Registration - TV Ears® Official Store

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