VINTAGE IRON CYCLES 2020 Synergy Kahuna Cycle Instruction Manual
- June 5, 2024
- VINTAGE IRON CYCLES
Table of Contents
- VINTAGE IRON CYCLES 2020 Synergy Kahuna Cycle
- SAFETY FIRST
- INSIDE THE SYNERGY KAHUNA BOX
- ASSEMBLING YOUR SYNERGY KAHUNA
- Handlebar Assembly
- Saddle (seat) and Seat Post Assembly
- Assembling the Pedals
- How to Adjust Frame-Folding Lever
- THE COMPUTER DISPLAY
- FOLDING YOUR SYNERGY KAHUNA
- UNFOLDING YOUR SYNERGY KAHUNA
- SYNERGY KAHUNA SPECIFICATIONS
- BATTERY
- CHARGING THE BATTERY
- SETTING UP THE SYNERGY KAHUNA
- MAINTENANCE
- PRODUCT REPLACEMENT
- GENERAL TIPS
- WARRANTY
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
VINTAGE IRON CYCLES 2020 Synergy Kahuna Cycle
CONGRATULATIONS!
Congratulations on the purchase of your new SYNERGY KAHUNA, and welcome to the
ever-growing electric bike family! You are now part of a worldwide community
of riders seeking adventure and excitement on two wheels. We sincerely thank
you for helping support our dream of bringing affordable and one-of-a-kind
e-bikes to the world — for any rider, any situation, and any journey. Whether
its a trip up the mountain, across the beach or down the coast, let us help
you get there in style.
Please read this manual from beginning to end prior to taking your new SYNERGY
KAHUNA for a ride. Our safety warnings are especially key!
Happy riding!
FRAME NUMBER
Please take a moment to record your SYNERGY KAHUNA frame number located at the
underside of the bottom bracket.
Write down this number here in the manual in case your SYNERGY KAHUNA is lost
or stolen. It starts with WMAB followed by a numerical sequence.
In addition, it is wise to register these numbers with your insurance company
and your local police station in the event of theft or loss. Hold onto your
sales receipt/invoice for further proof of ownership.
Owner’s name
Frame number
Color___
Date of
purchase_
SAFETY FIRST
If you are unfamiliar with any aspect of this manual, it is advised that you take your SYNERGY KAHUNA and this manual to a local bike shop for inspection, assembly and instructions.
-
It is extremely important that you follow the safety guidelines contained in this manual in order to ensure maximum safety for you as well as maximum durability of your SYNERGY KAHUNA.
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Before you ride your SYNERGY KAHUNA for the first time, please be certain that it has been correctly assembled. You will find step-by-step instructions in this manual. If for any reason you are not certain, please bring it to your nearest bike shop.
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Key assembly steps that much be completed with absolute certainty (including secure fastening) are pedals, saddle height, handlebars (both rotation and height) and wheels.
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Please ensure all safety latches, including quick releases and rings, are locked in place and snug without any movement.
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Please ensure all bolts (including the front/rear wheels, saddle bolt and brake rotors) are properly tightened. Certain components must be tightened to exact specifications using a torque wrench for safety assurance. Fixed front wheel axle nut: 28-32Nm, Fixed rear wheel axle nut: 30-35Nm, Handlebar bolts: 6-8Nm, Handlebar stem bolt: 13-15Nm, Bar end bolts: 4-5Nm, Saddle bolt: 22Nm.
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Test your brakes prior to using the SYNERGY KAHUNA every time. In wet or icy conditions, use extra caution.
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Check your tire pressures frequently. They should be pumped to specifications stated on tire. This will range from as low as 5 psi up to as high as 35 psi. Low tire pressure will result in damage to the tires and rims. CHECK TIRES FOR SPECIFIC PSI.
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Always wear a helmet when riding any bike or e-bike.
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Please observe all traffic regulations and other applicable laws.
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Don’t drink and ride. Even a small amount of alcohol can impair your judgment and lower your ability to remain safe.
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SYNERGY KAHUNA are not toys. All riders must be at least 16 years old.
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The SYNERGY KAHUNA is meant to be ridden by a single person. The total recommended weight of a rider, including all items such as a backpack, is 150 kg (330 1bs).
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Your SYNERGY KAHUNA is intended for riding on both street and light off-road. Be extra
careful if you decide to use it on other surfaces. -
It is advisable to be extremely cautions when riding in traffic. Cars are not used to the speed at which a SYNERGY KAHUNA can travel, as compared to a regular bike.
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Since it is impossible to anticipate every situation or condition which can occur while on the SYNERGY KAHUNA, this makes no representation about the safe use of the SYNERGY KAHUNA under all conditions. There are risks associated with the use of any transportation vehicle like a SYNERGY KAHUNA. These risks cannot be predicted or avoided; hence they remain the sole responsibility of the rider.
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When you need to replace the battery, please either dispose of it properly or send it back to us or your local bike shop to ensure that it is properly recycled.
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Warning: Do NOT take apart OR repair parts by yourself. Please send our service team an email at service@n49brands.com, or give us a call for assistance!
INSIDE THE SYNERGY KAHUNA BOX
Before opening the packaging, please check to see if the box has been
compromised in any way that could impact the contents.
Once you’ve confirmed that your SYNERGY KAHUNA box is in good condition, then
it’s time to open it. Inside you will find the following items:
- Suspension bike frame/fork
- Front wheel/stem/handle bar
- Brakes
- Left/right pedals
- Battery keys
- Wheel reflectors
- Rear bike reflector
- Rear wheel
- Gears/chains
- Seat (saddle)/seat post
- Battery
- Battery charger
- Front bike reflector
Assembly Tools
3 allen keys (4 – with Philips head.5.6mm), 2 crescent wrenches (10, 15mm)
Please contact us right away if something is missing or appears to be
damaged.
ASSEMBLING YOUR SYNERGY KAHUNA
FOR THE FIRST TIME
Front Wheel Assembly
- Remove the fixed axle by unscrewing the nut on both sides and removing the axle from the wheel. If it is tight, it can be loosened with a 15mm crescent wrench.
- Lift the frame/fork and place the front wheel in the bike’s fork.
- Make sure that the disc brake is well placed in the middle of the brake caliper.
- Because you have hydraulic brakes, be sure NOT to squeeze the brake lever.
- Insert the axle all the way through.
- Screw the nuts back onto both sides and very securely tighten the wheel using an 15mm crescent wrench. Using a torque wrench, tighten to 28-32Nn. Be sure to also tighten the fixed rear wheel axle nut to 30-35Nm.
If something appears to be wrongly assembled, even if you have followed the instructions, please contact us before riding your SYNERGY KAHUNA.
IMPORTANT: Attach the wheel securely. A loose or detached wheel can cause you to lose control of your SYNERGY KAHUNA and fall and could cause serious injury.
Handlebar Assembly
- Straighten the handlebar until is it perpendicular to the ground and lock the handlebar stem safety locking mechanism in place.
- Insert the loose handlebar into the handlebar stem with the brakes facing outward and push down. You may raise and lower the handlebar as you wish until you find a height comfortable for riding. This means that you can easily reach the brakes for safe control of the SYNERGY KAHUNA. When this is complete, simply pull the handlebar rotation quick release (shown above) backward to secure the handlebars in place. Please ensure the lever is snug and there is no movement.
- For safety assurance, tighten the handlebar bolts using a torque wrench to 6-8Nm, handlebar stem bolt to 13-15Nm and end bolts to 4-5Nm.
IMPORTANT : Make sure the handlebar fits tightly into the handlebar rotation quick release, and that the handlebar height quick release and handlebar stem locking mechanism are securely fastened. Failure to do so could result in loss of control of your SYNERGY KAHUNA and could cause serious injury.
Saddle (seat) and Seat Post Assembly
- Remove the seat post wrapping.
- Loosen the seat post quick release.
- Insert the seat post to the desired height before securing it in place with the quick release.
- For safety assurance, tighten the saddle bolt to 22Nm with a torque wrench before you ride.
IMPORTANT: Do not raise the seat post above the “minimum insert” line clearly printed on the backside of the seat post. Raising the seat post above the minimum insert line can cause the seat post to fall, which could in turn result in loss of control of your SYNERGY KAHUNA and could cause serious injury.
Assembling the Pedals
- Each pedal has an “L” sticker or “R” sticker to indicate left or right side of the SYNERGY KAHUNA. Otherwise, please check the external edge of the pedal body or inside of the pedal axle where the pedal inserts into the crank arm for the imprinted “L” or “R”.
- The left pedal is already pre-assembled for you. If you need to remove it, keep in mind that it is removed by turning clockwise, and re-tightened by turning counter clockwise.
- To install the right “R” pedal, carefully hand-screw it in, clockwise direction. Use the largest of the allen keys (6mm) provide to tighten the pedal in place. Do this by sticking the allen key into the pedal via the backside of the crank arm and turning counter clock-wise. Alternatively, you can use the 15mm crescent wrench to tighten pedal, turning clockwise.
IMPORTANT: If the pedal does not turn smoothly into the crank, do not
force it. Take it back out and try again until it goes in smoothly. In
addition, make sure the pedals are tightly attached to each crank arm. Failure
to tightly attach the pedals could result in the pedals becoming loose while
riding. A loose or detached pedal can cause you to lose control of your
SYNERGY
KAHUNA, and fall, potentially leading to serious injury.
How to Adjust Frame-Folding Lever
If your folding-frame lever does not strongly snap into place when locked, or
is not flush against the frame, you will need to adjust locking mechanism
and/or lever-to-frame distance.
Locking Mechanism
To adjust locking mechanism (perform ONLY if your frame-folding lever does not
strongly snap into place when locked or appears to come loose to allow frame
to fold):
- Slide the mini knob on top of the silver frame-folding lever that releases this handle to open it.
- Once opened, locate the very small black pin that protrudes upwards. It is close to the round silver battery-release button.
Now that you’ve located the pin, close the frame-folding lever by pushing it back against the frame.
- Grab a small 3mm size allen key and stick it into the tiny hole on the underside of the small black pin. Turn it clockwise. You’ll know it is the correct direction if the pin protrudes upwards.
- Keep turning until the pin reaches the lever. You’ll know you’re there when you can no longer turn the pin.
Lever-to-Frame Distance
To adjust lever-to frame distance (perform only if your level is protruding a
bit too far out-ward or feels loose):
- Slide the mini knob on top of the silver frame-folding lever that releases this handle to open it.
- Once opened, locate the large silver button socket cap screw.
- Grab a 3mm allen key and stick it into the screw. Turn counter clockwise one-quarter of a turn to bring lever closer to bike and eliminate that loose feeling of the lever.
- If you find the lever still feels loose or is not flush solid against the frame, try another one-quarter counter clockwise turn and repeat until you get there.
- If you find lever will no longer close easily, tighten the screw with one-quarter clockwise turns until it’s perfect.
Note: as the folding mechanism is crucial for your safety on the bike, please have a qualified mechanic double check it for you to ensure that it locks securely especially if you have adjusted it.
THE COMPUTER DISPLAY
How to operate the display
Turn on display: press the power button on the top left corner of the display
Power assist levels: push + and – on left side of the display to
increase/decrease
Adjust settings: Click on “SET”
- Toggle between settings using “SET” button
- Click and hold “SET” to open selected setting to adjust.
- Click + and – to scroll through adjustment options.
- Click on “SET” to exit
- To reset the TRIP distance, click and hold “ SET” and then use the “-“ to set TRIP distance back to 0.
Turn on headlight: Press the power button once quickly. To turn off, press the
power button once quickly.
Activate walk assist: Press and hold – button.
FOLDING YOUR SYNERGY KAHUNA
- Pull up the handlebar stem vertical locking mechanism on the handlebar safety locking mechanism to fold the handlebar towards the right side of the front wheel.
- Remove the key underneath so it is not damaged during the folding process.
- Slide the safety button on the locking mechanism’s folding handle located on the middle of the frame and pull the handle to fold the frame. Hint: you may use your knee to help easily fold the frame.
- Open the seat post quick release lever to lower the saddle, first making note of its height using the handy numbered lines on the back of the sear post shaft. Once lowered, re-tighten the quick release so the seat post stays in place.
- Push the pedals inwards to fold them.
IMPORTANT: When folding your SYNERGY KAHUNA, be careful to always turn the front wheel to the left and do not pinch the cables, as this may damage the cables. Damaged cables can result in loss of control of your SYNERGY KAHUNA and could cause serious injury.
UNFOLDING YOUR SYNERGY KAHUNA
- Pull up the handlebar stem safety locking mechanism, located on the handlebar stem, to unfold it back to its riding position.
- Next push the safety button on the metal folding handle on the frame and pull the handle to unfold the frame so that it locks into place.
- Open the seat post quick release lever to raise the saddle to its original height. Once raised, re-tighten the quick release so the seat post stays in place. If it needs to be more firmly secured, open quick release lever, tighten nut on opposite side lever, then re-close lever. Test to confirm that it’s secure before hopping onto the saddle.
- Pull the pedals back into riding position. You will hear a click when they are securely in place.
IMPORTANT: Do not raise the seat post above the “minimum insert” line clearly printed on the backside of the seat post. Raising the seat post above the minimum insert line can cause the seat post to fall, which could in turn result in loss of control of your SYNERGY KAHUNA and cause serious injury.
SYNERGY KAHUNA SPECIFICATIONS
Model Number
| ****
SYNERGY KAHUNA X 750S
---|---
Motor
| 750W brushless geared rear-drive
Battery
| ****
Samsung Li-lon Battery 48V 14.5AH
Max Speed| 32 km/h/ 20 mph
Battery range
(with pedal-assist dependent upon usage, weather, conditions, terrain and rider’s total weight)
| ****
Up to 80+ km/ 55 +mi
Bike weight w/o battery| 26 kg/ 57.3 lbs
Bike weight w/o battery| 29 kg/63.9 lbs
Bike dimensions| 180cm / 71″ L x 65cm/ 25.6″ W x 124cm / 48.8″ H
---|---
Bike dimensions when folded| ****
103cm / 40.5″ L x 59cm/ 23.2″ W x 78cm / 30.7″ H
Front suspension
| Lightweight forged alloy. Responsive adjustable spring
tension. 60mm travel. Mechanical lock-out, 1.5 kg
Rear suspension| 125L x 750 LBS – Pre-adjusted with 24 +/-2 mm travel
USB – port| 5V output
Rims| 20″ x 4.0″ 36-hole F, 36-hole R, black
Front hub| 135mm, 20″ 36-hole
Rear hub| 185mm, 20″ 36-hole
Tires| 20″ x 4.0″ all-terrain or street profile
---|---
Crankset| 170mm alloy crank arms, 53-tooth chainring
Bottom bracket| BB988 68mm x 164mm, threaded
Rear derailleur| 7-speed Shimano
Shifters| 7-speed Shimano SIS index shifting
Disc brakes F/R| Mechanical, aluminum Tektro rotors, 160/160
Rider size range| 150-215 cm
Max permissible total weight| ****
150 kg/330 lbs
Rider minimum age| 16 years old
BATTERY
The battery is the main energy source of your SYNERGY KAHUNA, so be sure to
treat it with care at all times. We recommend that your recharge it only with
the charger provided with your SYNERGY KAHUNA.
Battery Functions
- There are three key positions – on, locked and unlocked.
- When the key is turned to the unlocked position, the battery ready to be removed.
- In the locked position (which can be found by turning the key one click from the unlocked position), the battery cannot be removed, and motor cannot be switched on.
- In the on position (which can be found by turning the key two clicks from the unlocked position), you have full use of your bike’s electronic components. When the key is in the on position, turn the motor and LCD screen on and off by pushing the power button on the display.
IMPORTANT: When parking a SYNERGY KAHUNA, we recommend you lock your battery by setting it on locked position, then remove the key.
Inserting the Battery
- Open the SYNERGY KAHUNA frame.
- Insert the battery with ignition side facing down.
- Close the SYNERGY KAHUNA’s frame.
- Insert the key and turn it to locked position.
Removing the Battery
- Turn the key to the unlocked position.
- Remove the key from the battery/frame.
- Open the frame, do not allow the battery to fall out).
- Slide the battery out of the frame, using the small finger hook.
- Close the SYNERGY KAHUNA’s frame again.
CHARGING THE BATTERY
IMPORTANT: Do not charge the battery with any chargers other than the one
supplied with your SYNERGY KAHUNA. Failure to do so may result in battery
damage and will void battery warranty. Follow all instructions provided with
the charger supplied with your SYNERGY KAHUNA. Failure to do so could result
in damage to your battery or could create a fire hazard that could cause
serious injury.
There are TWO ways to charge the battery:
Directly from the bike
- Make sure that the key is in the locked position when charging directly from the bike.
- Plug the charger directly into the battery first, then diretly into the electrical socket.
Removing the battery to charge
- Simply remove the battery from the bike as explained above and plug the charger first into the battery, then directly into the electrical socket. For further charging instructions, please refer to enclosed spec sheet inside your charge’s box.
NOTE: For both charging methods, make sure the charger light turns green when plugged into socket, then red when plugged into battery. Once light returns to green, your battery is fully charged. You can then unplug the charger.
CHARGE TIME (FOR BATTERY)
With the provided battery charger,it takes 6 to 8 hours to fully charge 14.5Ah
from empty to full (depending on your current battery usage level, climate
conditions and earlier charging cycles).
IMPORTANT: If your SYNERGY KAHUNA will be kept for a long period in extreme
temperatures (below 0°C/35°F or above 35°C/95°F), remove the battery and keep
it in a place where the temperature is between 4°C/40°F and 32°C/90°F.
Do not charge the battery when the air temperature is below 0°C/32°F or above
40°C/ 104°F. Serious damage to the battery could result.
BATTERY USAGE
- To reach the furthest distance on one charge, it is recommended to pedal the SYNERGY KAHUNA while the Pedal Assist System is turned ON. It will help save the battery.
- When battery power is low while riding your SYNERGY KAHUNA, it is recommended to pedal as much as possible to minimize battery usage so you can get to your destination on the charge that is left on the battery. Charge it as soon as possible if the battery is dead.
- Turn off the power when parking. If you decide to push your SYNERGY KAHUNA for any reason, make use of the “walk-assist” option.
SYNERGY KAHUNA BATTERY: IMPORTANT INFO
Type: Lithium battery.
Voltage: 48V.
Capacity: 14.5Ah
Battery lifespan: between 600 and 1000 charges
NOTE for THROTTLE USAGE:
- Once the SYNERGY KAHUNA is powered ON and in any level of pedal-assist higher than “0”, when the rider twists the throttle, the SYNERGY KAHUNA will move forward. Do NOT power ON until you are ready to go.
- Squeezing the right/rear hand brake, or releasing the throttle, will automatically cut the power to the motor.
- When walking with the SYNERGY KAHUNA, you can turn it to “walk-assist” by pressing the assist level arrow down for more than 3 seconds so you don’t automatically turn the throttle on and make the SYNERGY KAHUNA start suddenly.
WARNING: Do not take the battery apart. Do not burn, puncture, submerge in water or damage the battery in any way. Do not use the battery if it appears to be damaged. In case of any noise, irregular heat or leakage from the battery, seize all use immediately. Keep the battery stored in a ventilated place and out of direct sunlight. Keep the battery store above 0° C to avoid excess loss of battery power.
SETTING UP THE SYNERGY KAHUNA
FOR YOUR PERFECT FIT
Saddle Height
To adjust saddle height, open the seat post quick release lever located on the
frame where the seat post enters. Once loose, adjust saddle to desired height,
then straighten saddle so that it is
centred (parallel to the SYNERGY KAHUNA’s frame). When the desired height is
set, firmly tighten the quick release so that the saddle is securely in place.
Try to manually move the saddle from left to right to be sure it is firmly
secured.
IMPORTANT: Do no raise the seat post above the “minimum insert” line clearly
printed on the backside of the seat post. Raising the seat post above the
minimum insert line can cause the seat post to fail, which could in turn
result in loss of control to your SYNERGY KAHUNA and could cause serious
injury.
Saddle Position
To move the saddle more forward/backward or adjust the nose of the saddle to
point slightly upward/downward, loosen the bolt located under the saddle, at
the top of the seat post. You can use one of the allen keys provided. Once
loosened, move the saddle to its ideal position. When
the desired position is set, firmly tighten the bolt to 22Nm for safety
assurance. Try to manually move the saddle up/down as well as forward/backward
to be sure it is firmly secured.
Handlebar Height
To adjust the height of the handlebar to match your comfort and riding style,
first loosen the handlebar height quick release located next to the front end
of the frame. Adjust the handlebar to the desired height, making sure to
centre the handlebar so that it is perpendicular to the frame. Securely
tighten the quick release. Once tight, try to manually move the handlebar from
side to side to make sure it is securely in place.
CAUTION : You must slide the handlebar stem connecting the handlebar to
the frame in far enough that the series of parallel grooves that mark the
minimum insertion level in the tubing are hidden (NOT exposed). DO NOT raise
the handlebar higher than this height. If the handlebar stem is not inserted,
at minimum, to this line, serious injury can occur to the rider.
Brakes
Disc brakes are pre-installed on both the front and rear wheels for baking
control of the bike.
Brake adjustment
Note: Before making any adjustments, double-check that the screws fastening
the brake rotors are very tight.
As you ride, your brake pads will start to become thinner. When you notice
that braking power
decreases, check the status of your brake pads. Always keep an eye on them so
you can replace them the moment they are worn out. If you are unsure of
anything relating to your brakes, please take your bike to your local dealer
for their expert advice.
CAUTION:
- Note which brake lever controls which wheel: left brake lever controls front wheel, right brake lever controls rear wheel.
- Be sure to avoid abrupt or strong braking as it can cause you to fall off the bike.
Gears
All SYNERGY KAHUNA’s come equipped with 7 gears. To change gears, simply click
the
shifter (one click per gear change) – the higher the gear, the higher the
resistance. Change gears to match your peddling comfort level. Be sure to
pedal when shifting gears to ensure a smooth gear change. In addition, when
climbing steep hills, be sure to lower your gearing. These recommendations
will also prolong the life of your drivetrain components.
Pedal-Assist
There are 5 pedal-assist level options with the computer display. When
switched to “0”, there is zero pedal assist – complete human power. 5 is the
highest level of pedal assistance on the SYNERGY KAHUNA.
Some countries require bikes be equipped with a bell. Be sure to check with
your local authorities to learn if you need to install one.
MAINTENANCE
Tire Pressure
Be sure to check it twice a month. We suggest to keep it at 1.4 bar (20 psi). Riding with too low pressure can result in:
- Lowered travel range per battery charge
- Increased wear on the tires
- Increased risk of a puncture
- Compromised steering as fat tires with inadequate pressure tend to oversteer.
Squeaking Brakes
- The rotor needs to be thoroughly cleaned with a rag dipped in rubbing alcohol to remove any oil or residue.
- Pads need to be filed down, usually glazed over from debris on the road. NOTE: When using hydraulic brakes, be sure NOT to pull on the lever while wheel or pads are removed.
- If the pads are worn out and less than 0.5mm thick, it’s time to buy new ones.
No Braking Power
This usually occurs because there is not sufficient brake fluid in the braking
system. This can be caused by:
- A system leak causing fluid to escape. To fix this, please take your bike to your local dealer to fix the leak and replace the fluid.
- Bike was turned upside down, causing fluid to migrate to overrun chamber in brake lever. To fix this, return bike to normal position with both wheels on the ground. Then repeatedly pull brake lever until fluid returns back down to the brake calliper.
- Brake fluid was contaminated by air, which blocks the braking power to be trans-ferred from lever to calliper. To fix this, please take your bike to your local dealer to either
“bleed” the fluid or replace it.
PRODUCT REPLACEMENT
It is always good to keep spare tires, inner tubes, lube, chains and brake
pads on hand as these items are worn out most quickly.
If a product is in need of replacement and you are not completely certain how
to do this, it is recommended to take it to your local bike dealer. This
includes cables/housing, bearing adjustments, brake adjustment and wheel
adjustments. Be sure to replace parts with original SYNERGY KAHUNA bike
components to ensure optimal level of performance.
WARNING: As with all mechanical components, the SYNERGY KAHUNA is subject to
wear and high stresses. Different materials and components may react to wear
or stress fatigue in different ways. If the design life of a component has
been exceeded, it may
suddenly fail, potentially causing injury. Any form of cracks, scratches, or
change of coloring in highly stressed areas indicate that the life of the
component has been reached and it should be replaced.
Failure to repair or replace worn components could reduce your ability to
control your SYNERGY KAHUNA and could cause serious injury.
GENERAL TIPS
- While our SYNERGY KAHUNA bikes are splash-proof, their electrical components should not be submerged in water. Water damage is NOT covered under the manufacturer warranty, so we strongly discourage any use in the rain..
- When washing your bike, use ONLY a damp cloth. Do not spray any water directly on your SYNERGY KAHUNA as it could result in water damage.
- To prevent corrosion, dry the SYNERGY KAHUNA and its components after every wet ride. Store bike and battery in a dry location.
IMPORTANT! Do not attempt to open the casings of the battery, motor, or controller. This can be dangerous and will void any warranties by doing so. If you experience a problem, please contact our service department or your local bike shop.
WARRANTY
VINTAGE IRON CYCLES AND NORTH49 BRANDS shall in its sole discretion determine whether any damage, failure, malfunction, or other loss is due to a cause that is covered by the SYNERGY KAHUNA product warranty.
TERMS OF WARRANTY
- This warranty only applies to the original owner of the SYNERGY KAHUNA bike unless otherwise determined by applicable mandatory legislation.
- Proof of purchase is required for all warranty claims.
LIMITED ONE YEAR COMPONENTS WARRANTY
Includes forks, stem, handlebar, seat post, saddle, brakes, cables, bottom
bracket, crankset, pedals, chain, rims spokes wheel hub, freewheel, cassette,
derailleur, shifter, motor, throttle, controller, wiring harness, kickstand,
and hardware.
This limited one-year components warranty covers replacement parts only and
does NOT cover the cost of shipping or installing the replacement parts.
- If you believe your SYNERGY KAHUNA needs service or are experiencing problems with your SYNERGY KAHUNA bike, it is recommended that you bring your bike to your nearest electric bike dealer for warranty determination and assistance.
- This warranty does NOT cover any damages or defects resulting from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, modification, or improper assembly.
- This warranty does NOT cover normal wear and tear of the SYNERGY KAHUNA bike or its components (for example tires, inner tubes, brake pads, chains, etc.).
- This warranty does NOT cover parts damaged by an attempted repair unless performed by an authorized SYNERGY dealer with the advanced knowledge of NORTH49 BRANDS.
- This warranty does NOT cover any unauthorized modifications done to the bike and/or its components.
- This warranty does NOT cover any water damage.
- VINTAGE IRON CYCLES AND NORTH49 BRANDS reserve the right to refuse any warranty claim.
LIMITED ONE YEAR BATTERY WARRANTY
- Lithium lon batteries are warranted to be free from manufacturer defects in materials and/or workmanship for a 1-year period from the date of original purchase. As it is impossible to know how a battery is maintained, we cannot warranty a battery for diminishing lifetime or charge capacity.
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