Hinge Health HINGE4 Device User Guide
- June 5, 2024
- Hinge Health
Table of Contents
HINGE4 Device
User Guide
Welcome
The tools in this kit will give you everything you need to get started with
your tailored care program.
At Hinge Health, we believe movement is medicine, so let’s get moving!
Step 1 Download the Hinge Health app
Scan QR code with your device’s camera or visit hingehealth.com/install- app
- Exercise wherever you are
- Get automatic app updates
- Receive push notifications
Step 2 Open and sign in to the app
Enter the email address you used when you applied to Hinge Health and your case-sensitive password.
Can’t remember your password?
Tap Forgot Password? to send a reset link to your account email address. Check
your email’s spam or promotions folder if you don’t see the reset email in
your inbox.
Step 3 Start your first exercise session
After signing in to the app, follow the prompts and you’ll be set up in minutes!
What to expect
The app will guide you through setting up your motion sensors and completing
your first exercise session. It will ask questions to help personalize the
program to you.
This will take about 15 minutes.
What you’ll need to get started
- Device stand (or an object to prop your device against)
- Motion sensors
(are optional, but we encourage you to use them if you’re able to)
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Questions?
Email or call Hinge Health Support
[email protected]
(855) 902–2777
Motion sensor charging instructions
Your Hinge Health sensors arrive with enough charge for your first few uses. For best results, sensors should be charged every6 – 8 sessions.
- Connect the sensor charging cables to the sensors and connect the other ends to the wall charger.
- Allow the sensors to charge until the lights stop flashing.
| Sensor on
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| Battery dead
| Battery charging
| Fully charged
Wearable sensor regulatory information
The motion sensor model number, FCC ID (U.S.), and IC (Canada) can be accessed
within the Hinge Health mobile application by navigating to Account > Legal
Regulatory.
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. In any event, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference with one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Plug the equipment into an outlet on a different circuit than the one the receiver is connected to
- Consult the dealer or an experienced radio/TV technician for help
This equipment has been verified to comply with the limits for a Class B computing device, pursuant to FCC Rules. To maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with unapproved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of the manufacturer could void the user’s authority to operate this equipment.