CARTER-HOFFMANN CNH28 Bird House Fried Food Holding Cabinet Owner’s Manual

CNH28 Bird House Fried Food Holding Cabinet
Owner’s Manual

CNH28

SAFETY PRECAUTIONS

WARNING: ELECTRIC SHOCK HAZARD
All services requiring access to non-insulated components must be performed by qualified service personnel. Failure to heed this warning may result in severe electric shock.

CAUTION: ELECTRIC SHOCK HAZARD
Disconnect this appliance from electrical power before performing any maintenance or service.

CAUTION: BURN HAZARD
Exposed metal surfaces can be hot to the touch and may cause burns.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be adhered to, including the following:

1. Be familiar with the appliance use, limitations, and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.

2. This appliance must be grounded. Connect only to a properly grounded outlet.

3. Use this appliance only for its intended use as described in the manual.
   a. This equipment is specifically designed to hold pre-cooked food at a temperature.
   b. This equipment is intended for use in commercial establishments only.
   c. This equipment is not designed for industrial or laboratory use.

4. Cleanliness of this appliance and accessories is essential to good sanitation.

5. DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour water on, in, or over any controls, control panel, or wiring. DO NOT use corrosive chemicals or vapors in this appliance.

6. DO NOT store this appliance outdoors. DO NOT use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool, and the like.

7. DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Do not immerse the cord or plug in water,  keep the cord away from heated surfaces, and do not let the cord hang over the edge of the table or counter.

8. Only qualified service personnel should service this appliance.

9. DO NOT cover or block any openings on the appliance.

NOTE:
The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations, and/or adjustment procedures, is intended for use by qualified technical personnel and is subject to change without notice.

FEATURES & SPECIFICATIONS

Forced Convection Fried Food Holding Cabinet
The Bird House provides a heated stream of air to maintain fried food temperature and freshness for a specified period of time after cooking. Forced air is heated through an electric resistance heater and ducted to a food grade. The heated air is discharged through small circular openings in the bottom of the grate and through a slotted opening located in the front top to provide a warm blanket of air over the food. Additionally, the grate has small round embossments to minimize hot metal contact with the food. Air filter, grease/crumb pan, product divider, and bottom grate are removable for cleaning.

Capacity/Dimensional Characteristics
Layout: CNH28 with adjustable and removable divider
Internal Capacity (cubic inches): 2196
Overall Dimensions inches (mm): 20.75” (527) H x 34.161” (868) D x 28.125” (714) W
Shipping Weight lbs (kg): 103 (47)

Cabinet Material: 300 series stainless steel….400 series stainless and aluminized where appropriate.
Controls: Electrical/mechanical thermostat mounted inside of the electrical cabinet. On/off switch located on rear of the cabinet.
Heater System: Electrical resistance 900-watt heaters, located away from oils and vapors.
Performance: Temperature range to 200 F. Preheat to 160 F in 20 minutes.

Electrical Characteristics

Agency Approvals:

UNPACKING AND INSPECTION

This appliance should be thoroughly cleaned prior to use.

See the CLEANING INSTRUCTIONS, on page 7 of this manual.

NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation.

Refer to SHIPPING DAMAGE CLAIM PROCEDURE on bottom of this page.

UNPACKING AND INSPECTION

1. Remove the cabinet from the shipping carton, ensuring that all packing materials and protective plastic have been removed from the unit. Inspect all components for completeness and condition.
2. If any freight damage is present, a freight claim must be filed immediately with the shipping company.
3. Freight damage is not covered under warranty.
4. Check to ensure all components are included: cabinet, product divider, instruction packet, and additional accessories.
5. Read operation instructions completely.
6. Connect the power cord to grounded and properly wired electrical source as specified.
7. The appliance should be thoroughly cleaned before use. See CLEANING INSTRUCTIONS, page seven.

FREIGHT DAMAGE PROCEDURE

NOTE: For your protection, please note that the equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage. Contact your dealer immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and then file a  “CONCEALED DAMAGE” claim with them. This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not covered under warranty. We will, however, at your request, supply you with the necessary documents to support your claim.

INSTALLATION

WARNING:
Risk of personal injury

Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical codes.

Failure can result in personal injury and property damage.

CAUTION:
To reduce the risk of fire, the appliance is to be mounted on surfaces of noncombustible material only.

IMPORTANT:
The power cord is 7′ long.
If necessary, contact a licensed electrician to install an appropriate 20 amp electrical circuit with the correct NEMA receptacle. DO NOT use an extension cord.

CAUTION:
Electrical Shock Hazard

The ground prong of the power cord is part of a system designed to protect you from electric shock in the event of internal damage.

DO NOT cut off the large round ground prong or twist a blade to fit an existing receptacle.

IMPORTANT:
Not under warranty:
Damage to the unit due to being connected to the wrong voltage or phase is NOT covered by warranty.

CAUTION:
Risk of personal injury

The unit is not waterproof, to avoid electrical shock keep the unit and counter from being submerged in water. Do not operate if the unit has been submerged in water.

Location
For proper operation and maximum performance, locate the Bird House in an ambient air temperature of 70º F (21ºC).

Avoid areas near exhaust fans where there is active air movement. For safe operation, locate the unit a reasonable distance from combustible walls and materials.

To prevent injury and damage, locate the unit at a proper and safe working height. The location should be level, clean of debris, and strong enough to support the weight of a fully-loaded unit.

GROUNDING INSTRUCTIONS

This appliance is equipped with a cord having a grounding wire with a grounding plug which must be plugged into an outlet that is properly installed and grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.

WARNING—Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

STARTUP AND NORMAL OPERATION

CAUTION:
HOT SURFACE

The inner surfaces of the unit will be very hot during and after the operation.

Avoid touching the cabinet when loading or removing the product.

Startup

1. The Raising Cane’s Bird House is equipped with a twist-lock plug.
   After inserting the plug into the receptacle, gently twist the plug CLOCKWISE to lock the plug in place. To unplug, gently turn the plug COUNTERCLOCKWISE to unlock, and then pull gently.

2. Ensure all plastic and packaging materials have been removed.

3. Set POWER switch to “ON” position.

4. Do not load the product into the cabinet. Allow the heat to remove any residual oils which may adhere to inside metal surfaces.
   A slight emission of smoke is normal for the first few hours of operation.

5. The cabinet is preset at the factory, no temperature adjustment is necessary.

Daily operating procedures

1. Prior to use, the unit must have been installed properly and tested by a trained installation or service professional.
2. The unit must be clean and grease-free prior to use.
3. Verify that the greased pan, heat duct, and air filters are installed properly.
4. Turn the power on by flipping the rocker switch. The motors should begin to turn and create airflow.
5. The unit will automatically begin to preheat, allow 10-15 minutes for the unit to climb to the operating temperature of 160º degrees F.
6. Load product into Bird House.

DAILY CLEANING PROCEDURES

CAUTION:
ELECTRIC SHOCK HAZARD
Disconnect appliance from electric power before cleaning.

CAUTION:
HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns. Allow the appliance to cool before cleaning.

IMPORTANT: DO NOT spill or pour water into controls, control panels, or wiring. Water damage is not covered by the warranty.

CAUTION:
Beware of sharp edges on sheet metal during cleaning, especially during the removal of grease filters.

CAUTION

Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates will cause permanent damage to stainless steel products. The damage appears as pits, eruptions, voids, small holes, severe discoloration, or dulling of the metal finish. Water with high chloride content can also damage stainless steel. If unsure of your water quality, we recommend you have it tested. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COVERED BY THE WARRANTY.

1. After all food products have been removed from the cabinet, turn the power switch to “OFF” and allow the cabinet to cool.

2. Unplug the unit prior to any cleaning.

3. Remove and clean the grease/crumb pan from the bottom of the unit by sliding it out towards the operator’s side of the unit. Clean the pan as well as pan housing.

4. The air filter can be easily removed without tools for cleaning by lifting up and pulling towards the front of the unit. Bring the filter to the 3 or 4-compartment sink and soak in HOT dish soap water overnight. In the morning, wash and rinse the filter. Allow to air dry before installing
   To remove any heavy grease, presoak filter with a heavy-duty degreaser and allow to sit for 15 minutes. Wipe down the filter to remove any build-up before proceeding to the general cleaning process.

5. Remove the product bottom grate and divider assemblies.
   Clean the inside of the unit as well as the removed parts.
   Reinstall when all parts are dry and clean.

6. Inspect and clean the areas where there are vents, making sure no water gets into the internal controls or electrical areas of the cabinet.

RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL

and wipe dry.
Smears/ Fingerprints| As needed| Stainless steel cleaner or similar products| Rub with a soft cloth as directed on the package. Rub in direction of the grain of stainless steel. Do not use on vinyl trim.
Stubborn spots and stains| Daily as needed| Any chloride-free or
phosphate-free
cleaner| Apply with a damp sponge or cloth. Rub in direction of the grain of stainless steel. Rinse thoroughly, especially if cleaner contains chlorine bleach, do not use on vinyl trim.
Hard water spots| Daily as needed| Vinegar| Swab with a cloth.
Rinse with water and wipe dry.

WIRING DIAGRAM

TROUBLESHOOTING GUIDE

reset circuit breaker Connect to proper receptacle
Power cord damaged| Check – replace if required
Power switch damaged or defective| Check – replace if required
Food dries out too quickly| Operation where product temp is too high| Check product temps going into holding cabinet
Thermostat incorrectly set or defective| Check proper operation or calibration of the thermostat
The unit is on, and motors are running but no heat| Internal wiring error| Call service technician
Element hi-limit trip /defective| Call service technician
Takes too long to get to the temperature| Improper voltage| Call a service technician to verify that the in-coming voltage matches cabinet specifications.
Unit is hot
but low or no airflow| Internal wiring error| Call service technician
The circulation motor has quit| Call service technician
Improper voltage| Call a service technician to verify incoming voltage matches cabinet specifications.

NOTE:

The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and/or adjustment procedures, is intended
for use ONLY by qualified technical personnel.

NOTE:
For warranty service, call Carter-Hoffmann direct at 800-323-9793 for authorization, we will dispatch the nearest authorized service agency.

WARRANTY

Carter-Hoffmann Warranty:
Carter-Hoffmann (“CARTER-HOFFMANN’) warrants to the initial purchaser of its standard Carter Line Products that CARTER-HOFFMANN will, at its option, repair or replace, during the warranty period set forth below, any part of such products made necessary due to a defect in material or work­manship which is present when the product leaves its factory and which manifests itself during the war­ranty period under normal use and service.

This warranty applies only to original equipment owned and possessed by the initial purchaser and the warranty period begins on the date of original shipment from the CARTER-HOFFMANN facto?), and extends as follows: to component parts and labor for 12 months; to refrigeration compressor unit for one year (limited to replacement only – not to include labor for removal, repair or replacement).

Repair or replacements under this warranty will be performed, unless otherwise authorized in writing by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part or component to be given if found by CARTER-HOFFMANN to be defective.

CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its products other than that covered in this war­ranty. This warranty applies only within the continental United States and Canada. In Alaska and Ha­waii, this warranty applies only to and is limited to the supply of replacement parts.

Warranty Exclusions and Limitations:
Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically disclaimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend beyond the description on the face hereof This warranty does not cover and CARTER-HOFFMANN shall not under any circumstances be liable for any incidental, consequential, or other damages (such as injury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not specifically covered) arising in connection with the use or inability to use, or failure of these products.

Specifications are subject to change through product improvement and innovation.

Carter-Hoffmann
1551 McCormick Ave.
Mundelein, Illinois, 60060 USA
Phone: 847-362-5500
Toll-free (the USA and Canada): 800-323-9793
Fax: 847-367-8981
Sales & Marketing E-mail: [email protected]
Service E-mail: [email protected]
Company Website: www.carter-hoffmann.com

MANUFACTURED BY:
CARTER-HOFFMANN
1551 McCORMICK AVENUE
MUNDELEIN, IL 60060 U.S.A.
PHONE: 847-362-5500
FAX: 847-367-8981
EMAIL: [email protected]

References

• Hoffmann

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