airex AXH.FDCTSQ.09 Countertop Heated Food Display 900 Series Instruction Manual
- June 5, 2024
- airex
Table of Contents
Heated Food Display
**Countertop – Square
SPECIFICATION, INSTALLATION
AND OPERATION MANUAL
READ ALL INSTRUCTIONS BEFORE USE
Model:
AXH.FDCTSQ.09
Revision: 03 – 20/07/2021 – A
**
Page Intentionally Left Blank
Due to continuous product research and development, the information
contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Your New Airex Product
Thank you for choosing this quality Airex product.
All Airex products are designed and manufactured to meet the needs of
foodservice professionals. By caring for and maintaining your new
Airex products in accordance with these instructions will provide many years
of reliable service.
Stoddart is a wholly Australian-owned company, which manufactures and/or distributes a comprehensive range of foodservice equipment for kitchens, food preparation, and presentation. Stoddart products are manufactured and/or engineered in Australia to provide excellent results whilst offering value for money, ease of use, and reliability.
Carefully read this instruction booklet, as it contains important advice for safe installation, operation, and maintenance. Keep this booklet on hand in a safe place for future reference by other operators or users.
Disclaimer
The manufacturer and distributor cannot be held responsible or liable for any injuries or damages of any kind that occurred to persons, units, or others, due to abuse and misuse of this unit in regards to installation, removal, operation, servicing, or maintenance, or lack of conformity with the instructions indicated in this documentation.
All units made by the manufacturer are delivered assembled, where possible, and ready to install. Any installation, removal, servicing, maintenance, and access or removal of any parts, panels, or safety barriers that are not permitted, do not comply in accordance with this documentation, or are not performed by a TRAINED AND AUTHORISED SPECIALIST will result in the IMMEDIATE LOSS OF THE WARRANTY.
The manufacturer cannot be held responsible or liable for any unauthorized modifications or repairs. All modifications or repairs must be approved by the manufacturer in writing before initiating. All modifications or repairs performed to this unit must be performed at all times by a TRAINED AND AUTHORISED SPECIALIST.
Stoddart design, manufacture and distribute Food Service Equipment (appliances) exclusively for the commercial market. This appliance is not designed nor intended for household or domestic use and must not be used for this purpose.
This product is intended for commercial use, and in line with Australian electrical safety standards the following warnings are provided:
- This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the product by a person responsible for their safety. Children should be supervised to ensure that they do not play with the product
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard
Warranty & Registration
Australia and New Zealand Warranty
Warranty Period
All Stoddart manufactured and distributed products are covered by Stoddart’s standard Australia and New Zealand Product Warranty (minimum 12-month on-site parts and labor, terms and conditions apply). Further to this standard warranty, certain products have access to an extended warranty. Full terms, conditions, and exclusions can be found using the below link/QR code.
Warranty Registration
To register your new product, Follow the below Link/QR code.
http://qr.w69b.com/g/mOjgQ3Av6
www.stoddart.com.au/warranty-information
General Precautions
When using any electrical unit, safety precautions must always be observed.
Our units have been designed for high performance. Therefore, the unit must be
used exclusively for the purpose for which it has been designed.
- All units MUST be installed according to the procedures stated in the installation section of this manual
- In the case of new personnel, training is to be provided before operating the equipment
- DO NOT use this unit for any other purpose than its intended use
- DO NOT store explosive substances such as aerosol cans with a flammable propellant in or near this unit
- Keep fingers out of “pinch point” areas
- The unit is not waterproof DO NOT use jet sprays, hoses, or pour water over/on the exterior of the unit
- Only use this unit with the voltage specified on the rating label
- DO NOT remove any cover panels that may be on the unit
- DO NOT use sharp objects to activate controls
- DO NOT use sharp objects to remove ice from the unit
- If any fault is detected, refer to the troubleshooting
- The manufacturer declines any liability for damages to persons and/or things due to an improper/wrong and/or unreasonable use of the machine
- Only specifically trained/qualified Technicians (Stoddart, one of our service agents, or similarly qualified persons) should carry out any and all repairs, maintenance, and services
Installation
Product Overview
IMPORTANT
This unit is not designed to cook down products, it only maintains them above
the regulated 65°C serving temperature.
WARNING
Use ONLY R7S 118mm LED LAMP 8W 3000K.
Replacement with a different model lamp could cause significant damage and
render the cabinet electrically unsafe
CAUTION
This unit heated components.
Hot surfaces can burn DO NOT touch these surfaces
Setting Up
WARNING
Improper installation, adjustments, alterations, service, or maintenance can
cause property damage, injury, or death.
Handling
- Use suitable means to move the unit;
– For smaller items use two people
– For large items a forklift, pallet trolley, or similar (the forks should reach completely beneath the pallet)
Unpacking
- Check the unit for damage before and after unpacking. If the unit is damaged, contact the distributor and manufacturer
- Should any item have physical damage, report the details to the freight company and to the agent responsible for the dispatch within seven (7) days of receipt. No claims will be accepted or processed after this period
- The unit is supplied fully assembled
- Remove all protective plastic film, tapes, ties, and packers before installing and operating
- Clean off any remaining residue from the interior/exterior of the unit using a clean cloth dampened with warm soapy water
Positioning
-
When moving the unit, ensure the cabinet is upright at all times
-
When positioning the unit, avoid direct sunlight, warm drafts, and heated areas for the unit to maintain the normal operating temperature
-
Do not position the unit in:
– Wet areas
– Near heat and/or steam sources
– Near flammable substances -
Ensure the unit is positioned on a level surface to allow all the condensation to properly burn off and prevent the burn of the tray from overflowing
-
Allow an air gap between the unit and other objects or surfaces. A minimum gap of 100mm from all sides is recommended for normal operational use (if the unit is near any heat sensitive material we suggest you allow additional space), for example below
-
After positioning the unit, allow the refrigeration gas to settle for at least 2 hours before switching ON
-
Please consult national and local standards to ensure that your unit is positioned in accordance with any existing requirement
Electrical Connection
Information
WARNING
This unit must be installed in accordance with AS/NZS 60335.1
Some procedures in this manual require the power of the equipment to be turned
off and isolated. Turn the power OFF at the powerpoint and unplug the power
supply led by the plug body. If the powerpoint is not readily accessible turn
the equipment off at the isolation switch or the circuit breaker in the
switchboard. Attach a yellow “CAUTION-DO NOT OPERATE” tag. This must be
performed where relevant unless the procedures specify otherwise.
FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK.
Single Phase Units:
- Supplied and fitted with an appropriately rated plug and lead, indicated as:
– 10A plug & lead fitted
Notes:
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Please contact Stoddart for parts and we will advise how to do this in order to avoid any electrical hazard
- The power cable should be dry and/or isolated from moisture or water
Adjustable Shelves
Installing the Shelves
Note: Shelves are different sizes
- Insert two shelf arms into the vertical slots.
- Place the wire rack onto the shelf arms
Rear Sliding Doors
Installing the Sliding Doors
Note: When inserting, ensure the rollers on the door are at the bottom to place on the door rail. Ensure the first door is placed on the back rail to allow the second door to be inserted
- Insert the tip into the top door INSERT and push UP
- Swing the door IN and drop the door DOWN into the door rail
- Slide door across
- Repeat for the second door.
Specification
General Drawing
ASH.FDCTSQ.09
Specifications
| Model | AXH.FDCTSQ.09 |
|---|---|
| W x D x H (mm) | 905 x 575 x 700 |
| Weight | 57kg |
| Operation | 60°C – 80°C |
| Power | 220 – 240V |
10A plug & lead
Operation
Initial Start-up & Operation
IMPORTANT
This unit is not designed to cook down products, it only maintains them
above the regulated 65°C serving temperature.
Controller
Initial Start-Up
- Before switching ON the unit, ensure the unit is installed correctly
- Once switched ON, check that the air is flowing within the unit
- After 45 minutes check the cabinet temperature has reached 60°C – 80°C
- Leave the unit to operate for 1-2 hours to remove any fumes or odors
- Clean the whole unit, including the shelves, before placing in product
Food Temperature
- All food MUST be pre-heated/cooked before placing in the unit
- Attempting to cook food with this unit can lead to food poisoning
- Ensure the unit is maintaining the food temperature over 65°C
- The temperature displayed on the electronic controller is the air temperature NOT the food temperature. It is important to regularly monitor the temperatures of the food items
- Ensure the doors are CLOSED when not loading to maintain temperature
Loading Restrictions
- Air vents must NOT be covered
- There should NOT be any overhang of products on the shelves
- Shelves are only designed to hold one layer of product. Overloading can break/damage the shelves
- Remove some products if the shelves are flexing or bending
- Shelves should be adjusted to allow air space around all the products for even heating and efficient operation of the heated display.
Leave an air space of at least 50mm above the product for air circulation
After Service – Information
- This unit must be turned off after service
After Service – Storage
- Products should not be stored in the unit after service
Temperature Adjustment
- The temperature range of this unit is 60°C – 80°C
- Different modes require different temperatures
- The temperature probe only measures the temperature of the water/air, NOT the food temperature
KEY FUNCTIONS:
SET| To display the target setpoint; in programming mode, it selects a
parameter or confirms an operation.
---|---
(DEF)| To start a manual defrost.
(UP)| To see the
maximum stored temperature; in programming mode, it browses the parameter
codes or increases the displayed value.
(DOWN)| To see the minimum stored temperature; in programming mode, it
browses the parameter codes or increases the displayed value.
| To switch the instrument OFF, if onF = oFF.
| Not enabled.
KEY COMBINATIONS:
+| To lock and unlock
the keyboard.
---|---
SET + | To return to the
room temperature display.
HOW TO SEE THE SETPOINT:
- Push and immediately release the SET key, the display will show the setpoint value
- Push and immediately release the SET key or wait 5 seconds to display the probe value again
HOW TO CHANGE THE SETPOINT:
- Push the SET key for more than 2 seconds to change the setpoint value
- The value of the setpoint will be displayed and the “°C” LED starts blinking
- To change the setpoint value push the
or ****arrows within 10 seconds - To memorize the new setpoint value push the SET key again or wait 10 seconds
Note: To enter programming mode. (Contact the Stoddart Service Department)
Cleaning and Maintenance
Cleaning
General Information
- Cleaning is recommended for health and safety purposes and to prolong the life of the unit
- DO NOT use abrasive pads or cleaners on the stainless steel or any other metal parts of the unit
- DO NOT use industrial chemical cleaners, flammable cleaners, caustic based cleaners, or bleaches, and bleaching agents, as many will damage the metals and plastics used in this unit
- DO NOT remove any screws and/or panels for cleaning (unless directed)
- This unit is NOT waterproof, DO NOT hose, DO NOT pour water directly onto the unit, DO NOT immerse in water
Corrosion Protection
-
Stainless steel exhibits good resistance to corrosion however, if not properly maintained stainless steel can rust and/or corrode
-
Any sign of mild rust and/or corrosion should be thoroughly cleaned with warm soapy water and dried as soon as possible
-
NEVER use abrasive pads or cleaners for cleaning
-
All metal surfaces should be checked while cleaning for damage, scuffs, or scrapes as these can lead to rust and further damage to the product
-
Mild rust and/or corrosion can be treated with a commercial cleaning agent that contains citric/oxalic/nitric/phosphoric acid.
DO NOT use cleaning agents with chlorides or other harsh chemicals as this can cause corrosion.
After treatment, wash with warm (not hot) soapy water and dry thoroughly -
Thoroughly wipe the surfaces dry after cleaning. DO NOT let water pool on the unit. Check crevices and folds for pooling
-
When using, ensure all liquids and moisture is cleaned up straight away.
Food liquids such as juices from vegetables and fruits should not be left on preparation surfaces -
DO NOT leave items on the stainless steel such as cutting boards, rubber mats, and bottles
Surface Finish
- To protect the polished surface of the stainless steel, it should be dried using a clean dry soft cloth. Light oil can be applied to enhance the stainless steel surface, using a clean cloth apply the oil in the same direction as the grained polished finish
- Some commercial stainless steel cleaners can leave residue or film on the metal; this may trap fine particles of food on the surface, thus deeming the surfaces not food safe
IMPORTANT
Threaded fasteners can loosen in service.
Regular inspection and adjustment should be carried out as required
IMPORTANT
Some commercial stainless steel cleaners leave residue or film on the metal
that may entrap fine particles of food, deeming the surface not FOOD SAFE
WARNING
This unit is NOT waterproof, do NOT hose. DO NOT pour water directly onto the
unit. DO NOT immerse in water
WARNING
Wait until the unit has cooled to a safe temperature before undertaking any
cleaning or maintenance. Contact with hot surfaces can cause burns and serious
injury
Cleaning Schedule
- Regular cleaning is recommended for the unit. This will help to maintain and prolong the efficiency of the unit
Materials Required
- Stainless Cleaner
- Non Abrasive Cleaning pad
- Clean Sanitised Cloth
- Paper Towel
- Warm Soapy Water
- Appropriate PPE (Personal Protective Equipment)
Display (Daily)
- Isolate the unit from the power supply
- Remove shelves and wash separately in a dishwasher or kitchen sink, thoroughly wipe dry after cleaning
- Using a good quality nylon brush remove crumbs and small food items
- Clean using a clean cloth dampened (not wet) with clean warm soapy water until all soil has been removed
- Thoroughly wipe dry with a soft cloth after cleaning, do NOT allow to air dry. Do NOT let water pool, check crevices and folds
Doors
- Remove sliding doors for cleaning. No organic solvent cleaners should be used on the mirrored glass
- Clean the glass with a glass cleaner or warm (not hot) soapy water, and a sponge, wiping dry with a squeegee is best
- Door frames should be cleaned like any other stainless steel or metal surface
- Doors seals should be checked for cracks before cleaning
- Sliding door tracks should be vacuumed out and cleaned using a clean cloth dampened (not wet) with clean warm soapy water until all soil has been removed
- Tracks should be dried thoroughly before replacing the sliding doors
Display Glass
- Clean the glass with a glass cleaner or warm (not hot) soapy water, and a sponge
- Using a squeegee, remove all water from the glass
External Surfaces
- Use a clean cloth dampened (not wet) with clean warm soapy water until any grime has been removed
- Using a clean sanitized cloth, thoroughly wipe the stainless steel and metal parts dry. Do NOT let water pool on the unit. Check crevices and folds Ventilation Panels
- Use a vacuum to remove dust and debris from all ventilation panels
- Do NOT use water or a hose to remove dust or debris
Crumb Tray
- Remove the crumb tray (located at the base of the unit). Empty the crumb tray
- Use a clean cloth dampened (not wet) with clean warm soapy water until any grime has been removed
- Using a clean dry sanitized cloth, thoroughly wipe the stainless steel and metal parts dry. Do NOT let water pool on the unit. Check crevices and folds
- Place the crumb tray back into position
Troubleshooting
Troubleshooting Procedures
- If any faults/issues occur with the unit, follow the below troubleshooting procedures
- If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
WARNING
Technician tasks are only to be completed by qualified service people. Check
faults before calling the service technician.
WARNING
Use ONLY R7S 118mm LED LAMP 8W 3000K.
Replacement with a different model lamp could cause significant damage and
render the cabinet electrically unsafe
| Problem | DESCRIPTION | TASK | SOLUTION |
|---|---|---|---|
| Unit not heating | Unit not turned “on” at the power supply | O | Turn power “on” |
at the power supply
On/Off” switch on the control panel| O| Switch on the “on/off switch” at the
control panel
Element failure| T| Test & replace the element if necessary
Food too cold/hot| Temperature requires adjusting| O| Adjust the temperature
using the digital control
Disposal
If the appliance is no longer of use, please dispose of it in an
environmentally correct way.
The distributor/retailer can contact their local metal recycling center to
collect the remaining cabinet, shelves, etc.
There may be special requirements or conditions. Information on the disposal
of refrigeration appliances can be obtained from:
- Your supplier
- Government authorities (The local council, Ministry of the Environment, etc.)
Discarded electric appliances are recyclable and should not be discarded in
domestic waste! Please actively support us in conserving resources and
protecting the environment by returning this appliance to the collection
centers (if available).
Dispose of packaging in accordance with applicable legal regulations.
Service / Spare Parts
Tel: 1300 307 289
Email: service@stoddart.com.au
Email: spares@stoddart.com.au|
Australiahttp://qr.w69b.com/g/nSzK7Uo80
Service Request
www.stoddart.com.au
Australian Business Number: 16009690251
| Sales
Tel: 1300 79 1954
Email: sales@stoddart.com.au
---|---|---
Service / Spare Parts
Tel: 0800 935 714
Email: service@stoddart.co.nz
Email: spares@stoddart.co.nz|
New Zealand Service Request
www.stoddart.co.nz
New Zealand Business Number: 6837694
| Sales / Spare Parts
Tel: 0800 79 1954
Email: sales@stoddart.co.nz
Email: spares@stoddart.co.nz
Service / Spare Parts
Tel: +617 3440 7600
Email: service@stoddart.com.au
Email: spares@stoddart.com.au|
International
Service
Request
www.stoddart.com.au
| Sales
Tel: +617 3440 7600
Email: sales@stoddart.com.au
Due to continuous product research and development, the
information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Revision Date: 20/07/2021
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>