THOR HDW2401SS 24 Inch Built-In Dishwasher User Manual

24 INCH BUILT IN DISHWASHER HDW2401SS
COOK LIKE A GOD
USE AND CARE MANUAL
24 INCH BUILT IN DISHWASHER
HDW2401SS

Important safety instruction

WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, or electric shock, and to prevent property damage, and personal injury.
Proper installation
Please install your dishwasher properly following the installation guide.

• The water supply temperature should be 120℉ or 149 .℉
• Dispose of the discarded appliance and packing material properly.
• The dishwasher must be grounded, or it can result in a risk of electric shock.
• If there is any damage to the contact to your to attempt to repair or replace any part by yourself.

Basic precaution before use

• Read all instructions before using the dishwasher.
• The manual does not cover every possible condition and situation that may occur.
• Use the dishwasher only for the intended function as described in this manual.
• When loading items to be washed: -Load sharp items and knives so that they are not likely to damage the door seal and tub. -Load sharp items and knives with the handles up to reduce the risk of cut-type injury.
• Do not wash plastic items unless marked dishwasher safe or the equivalent, if not marked, check with the manufacturer for a recommendation, items that are not dishwasher safe may melt and create a potential fire hazard.
• If the dishwasher drains into a food disposer, make sure the disposer is completely empty before running the dishwasher. Do not tamper with control.
• Do not operate your dishwasher unless all enclosure panels are in the proper place.
• Do not touch the heating element during or immediately after use, especially if the sanitize option has been selected.
•  Do not let children abuse, sit or stand on the door or racks of a dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. If the hot water system has not been used for such a period, before using a dishwasher, turn on all hot water faucets and let water flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable. Do not smoke or use an open flame during this time.
• Do not store or use combustible materials, gasoline, or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children.
• Keep young children and infants away from the dishwasher when it is operating.
• Do not use the dishwasher if it has a damaged power line or plug, and do not plug the dishwasher into a damaged outlet, failure to observe these instructions may result in electrical shock.
• Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

Features of your new dishwasher

Specification

1 Toplight
2 Upper Spray Arm
3 Middle Spray Arm
4 Vortex wash arm (Located on the left side of the tub)
5 Low Spray Arm
6 Rinse Aid Dispenser
7 Detergent Dispenser| 8 Cup Shelf
9 Adjustable Upper Rack
10 Tub Gasket
11 Silverware Basket
12 Bottom Rack
13 Heating Element
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Features

Filter System
Your dishwasher has a multiple Filter System there are four filter meshes. It can separate soiled water and clean water in different chambers. The multiple filter system helps our dishwasher to get better performance with less water and less energy.

Smart Wash System Your dishwasher has Smart Wash System. a partial load of lightly soiled dishes is placed in the unit, and a wash cycle similar to a short wash will automatically be performed. When a full load of heavily soiled dishes is placed in the unit, a heavy wash cycle will automatically be performed. can determine the type of cycle required to clean the dishes and will clean more efficiently every time. it

Adjustable Upper Rack
The Upper Rack can be raised or lowered to accommodate loading taller dishes in either rack The. Upper Rack clearance height H1 goes from 8″ to 10″. The Bottom Rack clearance height H2 is 11″ to 13″.

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How your dishwasher cleans )
Your dishwasher cleans by spraying a mixture of hot water and detergent through the spray arms against soiled surfaces.
The dishwasher fills with water covering the filter area. Water is then pumped through the multiple filters and spray arms. Separated soil particles go down the drain as the water is pumped out and replaced with clean water.
The number of water fills will vary with the cycle being used.
Getting Started

1. Load dishwasher (See Preparing and loading dishes).
2. Add detergent (SeeFill detergent to the dispenser) .
3. Add rinse aid, if needed (SeeFill rinse to the dispenser).
4. Close door to latch. 5. Select desired CYCLE (SeeCycle Chart) . The indicator light above the pad will glow when selected.
5. Select desired OPTIONS (SeeEnergy Options). The indicator light above the pad will glow when selected.
6. Run hot water faucet nearest dishwasher until water is hot. Turn the water off.
7. To start, press Start/Cancel(See Start/Cancel)pad.
   Your dishwasher has a front control panel. Your selections will only be activated when the door is firmly closed.

NOTE
The dishwasher is programmed to remember your last cycle so you do not have to reset it each time. To start the dishwasher using the same cycle and options selected on the previous wash, just press the Start/Cancel pad.
Wash Cycle Selections
Cycle times are approximate and will vary with the options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature and if it is not hot enough, the timer will be delayed for automatic water heating in the main wash of all cycles. This happens even when HI-TEMP WASH is selected an even higher temperature will be guaranteed to handle heavier soil loads.

Control panel

Wash Cycle Selections

1. Pots & PANS
   This cycle is hard to clean heavily soiled dishes, and dishes.

2. Normal wash
   This cycle is for regularly soiled dinner dishes or silverware.

3. China crystal
   This cycle is for lightly soiled china and crystal.

4. Quick wash
   This cycle is for lightly soiled and pre-rinsed dishes and silverware.

5. Rinse only
   This cycle is for pre-rinsing dishes or glasses.
   This is only a rinse that keeps food from drying on your dishes and reduces odor buildup in your dishwasher until you are ready to wash a full load. Do not use detergent.

6. ENERGY SAVER
   For light soiled or pre-rinsed dishes and
   Functions

7. Air exchange
   Select the “Air exchange function, the dishwasher will exchange the air every 6 hours to keep the air in the dishwasher fresh.

8. Steam wash
   For use with heavily soiled items, this STEAM option adds 30 minutes to the cycle time.
   The option is available with the cycles of “POTS & PANS” and “Normal Wash”.

9. Child lock
   You can lock all controls to prevent children from accidentally changing the dishwasher cycle or starting the dishwasher.
   Press the “Steam wash” and the “Vortex wash” simultaneity to select or cancel the function.
   After the function is selected and the corresponding indicator light will turn on.

10. Vortex wash
    Use this option when you want to wash pots and pans durable serving bowls and other large very dirty hard to clean dishes
    Touse use Vortex wash, place the dishes face down in the lower rack directly above the vortex wash arm in the back left corner.

11. Heated Dry
    When the” Heated Dry” function is selected, the heater will work during the drying process.

12. Sanitize
    To sanitize your dishes and the Sanitize the “Sanitize” function is selected, and the temperature of the water will be maintained at 70℃  (158 ℉ ) max.
    Note: It is possible that 70℃ (158℉ ) may not be reached if the temperature of the incoming hot water does not reach the suggested temperature.

13. Hi-Temp Wash
    When the “Hi-Temp wash” function is selected,  the temperature of the water will be maintained at60℃  (140℉ ) max.

Operating dishwasher

16.   Start/Cancel
This information covers several different models. Your dishwasher may not have all the cycles and options described. This built-in dishwasher’s function control and cycle selections will be void when the dishwasher door is firmly closed. When setting up the dishwasher, please keep the dishwasher door open and select the wash cycle and options desired. The indicator light above the pad will turn on. To start, press the Start/Cancel key once and close the door firmly within 4 seconds after you select to start. The indicator light will flicker and the wash cycle will begin after the door is closed. To cancel the wash cycle once the dishwasher is running, carefully open the door slowly to access the controls and avoid water spills. Long press Start/Cancel for 8 seconds, and the dishwasher will start a 60-second draining process to prevent water and moister trap inside the dishwasher. The dishwasher will be powered off automatically when the draining process is completed. You may then open the unit and/or start a new cycle. When opening the door, use caution as there is a possibility of injury from hot steam coming out from the unit. If the door is opened while the dishwasher is running, a safety switch will stop the cycle.
You may add more dishes before the main wash starts.
14. Delay To delay the start of a selected cycle, press the Delay Start pad until the desired delay time shows on the LED display screen, it allows you to automatically start your dishwasher for a 1 to 24 hours delay. To cancel the Delay Start option and begin the cycle, before the delay period is over press the Start/Cancel pad.
15. Display window
To display the remained hours and minutes of the running cycle, delay hours and error codes, etc.
17. Rinse aid indicator light
Turns on when the dishwasher needs to add a Rinse aid.
18. Sanitized indicator light
If a cycle with the sanitize function is finished, the sanitized indicator light turns on.
If you open the door, it will turn off after 30 seconds.
18.   Clean indicator light
Turns on after a cycle is finished.
If you open the door, it will turn off after 30 seconds.
Cycle progress indicator
Located on the ride side of the front of the dishwasher, these lights indicate how far along is the current wash cycle while the dishwasher is running.
.

1| WASH| When the dishwasher is in a wash or rinse portion of a cycle, the Wash lights are illuminated.
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2| DRY| When the dishwasher is in a drying portion of a cycle, the Wash and Dry lights are illuminated.
3| CLEAN| After the dishwasher has completed all portions of a cycle, all indicator lights are illuminated.
If you open the door when the Cleaning lights are illuminated, all the portion lights will turn off after 30seconds.

Status Window
01-24
If the Delay Start option is selected, the number of delay start hours shows in the Status Window. If the dishwasher is working and the wash cycle time is more than an hour, the number of hours and minutes left shows alternately in the Status Window.
CL
Flashes once the program has been entered and the Start/Cancel key is pressed. It also flashes if the door is opened during a wash cycle. Close the dishwasher door to begin or continue a wash cycle.
MINUTES
A number of minutes left in a cycle (0-59or 1H-2H). It shows hours and minutes alternately.
NOTE
The time remaining could suddenly increase or drop several minutes. This means the Smart Sensor has checked the soil level and determined if additional water fills are needed or if water fills can be deleted.
Error indication
In certain situations which are critical to the machine’s function and safe operation, the control shall shut down and indicate an error code Er (SeeError Codes on page 18). If Er codes are displayed, contact the dealer or servicer. They will be able to provide assistance in troubleshooting the problem and or locate an authorized service technician if needed.
Cycle Chart

Program| Description of Cycle| Water ( L)| Cycle time ( min )
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POTS & PANS| Pre Wash| 22.8| 140
Pre Wash
Wash(48°C)
Rinse
Rinse
Rinse(58°C)
Drying
NORMAL WASH| Pre Wash| 10.8-23.0| 105-1.35
Auto(42-48°C)
Rinse(50-58°C)
Drying
CHINA CRYSTAL| Pre Wash| 19.3| 120
Pre Wash
Wash(48°C)
Rinse
Rinse(58°C)
Drying
QUICK WASH| Pre Wash| 15.5| 60
Wash(40°C)
Rinse(50°C)
Drying
RINSE ONLY| Rinse Only| 8| 20
ENERGY SAVER| Pre Wash| 19.3| 105
Pre Wash
Wash(40°C)
Rinse
Rinse(50°C)
Drying

Adjustable Upper Rack
The upper rack height can be easily adjusted to accommodate loading taller dishes in either rack. To accommodate taller dishes in the bottom rack there, are 2 positions available:
1. Lift the rack to the upper position

2. Up press the handle to lower the rack
Note:
Height should be adjusted without dishes in the racks.

Dish Preparation
Scrape away large pieces of food from bones pits, toothpicks, etc, A continuous filtered wash system will remove the remaining food particles Burned on. – foods should be loosened before loading Empty  .liquids from glasses and cups.
Foods such as mustard mayonnaise vinegar, lemon, juice, and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time Unless. the dishwasher is to be operated at once it is best to rinse off these food soils.
If the dishwasher drains into a food disposer be, sure the disposer is completely empty before starting the dishwasher.

Loading the Upper Rack
The upper rack is designed for cups, glasses, small plates, bowls, plastic items marked safe, etc.
For best results, place the bowls, cups, glasses, and saucepans with soiled surfaces facing down or toward the center. Tilt slightly for better drainage.

**** Make sure the loaded dishes do not interfere with the rotation of the middle spray arm, which is located at the bottom of the upper rack. (Check this by rotating  the middle spray arm by hand.)

Loading the Bottom Rack
The bottom rack is designed to load plates soup bowls plates saucers and cookware. The adjustable rack space will allow you to load a maximum of 13-inch items.
****Large items should be placed along the edge so they do not interfere with the middle spray arm rotation, and make sure they do not prevent the detergent dispenser from opening.  Large items should be turned so that the inside faces downward, and make sure these items do not interfere with the lower spray arm rotation.
The fold-down – tines in the bottom rack make it easy to load those extra large and hard-to-fit items The tines may be left up for normal use or folded down for more flexible loading Fold. down for more space to load large pots or pans.

Preparing and loading dishes

Loading the Silverware Basket
The silverware basket could be divided into three separate modules that can be used in both upper and lower racks

1. Spoons
2. Knives
3. Salad forks
4. Large spoon
5. Forks
6. Large forks

WARNING
Do not let any item extend through the bottom.
**** Be sure nothing protrudes through the bottom of the basket or rack to block the lower spray arm.

Adding A Dish
To add or remove items after the wash cycle starts:

1. Open the door slightly and wait a few seconds until the wash action stops before completely opening.
2. Add the item.
3. Close the door firmly to latch and the cycle will automatically resume.

CAUTION
TO AVOID BURN INJURY: Slightly open the door and wait until spray arms and wash action stop. Hot water may splash out of the dishwasher. Failure to do so may result in injury.

Filling the rinse aid dispenser
Rinse aid greatly improves drying and reduces water spots and filming Without rinse aid your dishes and dishwasher interior will have excessive moisture The Heated Dry option will not perform as well without rinse aid. rinse aid dispenser located, next to the Detergent cup automatically, releases a measured amount of rinse aid during the ast rinse.
If spotting and poor drying is a problem increase, the amount of rinse aid dispensed by rotating the dial to a higher number The. the dial is located under the dispenser cap.
If the rinse aid is low, the Rinse Aid light is illuminated at the beginning and end of the cycle indicating that it is time to refill.

Filling the rinse aid dispenser
**** Your dishwasher is designed to use a liquid rinse aid The use of rinse greatly improves drying performance after the final rinse Do not use a solid or bar type – rinse aid. Under normal conditions, the rinse aid will last approximately one month, try to keep it full, but do not overfill.

1. Open the door turn, the dispenser cap to left, and lift it out.
2.  Add rinse agent until the indicator point to the max
3. You can adjust the amount of the rinse aid released during the rinse operation, the greater number indicates the larger amount of rinse aid released.
4. Replace the dispenser cap

Filling the detergent dispenser

1. Push the dispenser cover latch downwards and open it
2.  Add the detergent to the main wash compartment
3. Close the dispenser cover
   

The amount of the detergent needed depends on the cycle and soil level of the dishes, refer to the table below and adjust the recommended amount as necessary for your load.

Cycle| Soft Water (0-3 Grains)| Medium Hard Water (4-8 Grains)| Hard Water (9-12 Grains)| Very Hard Water* (Over12 Grains)
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Auto wash, Pots&wash, Normal wash| 2 Teaspoons (MainWash Cup- Full)| 5 Teaspoons (MainWash Cup – fill to the line above “Regular”)| 8 Teaspoons (MainWash Cup Completely Full)| Each Cup – Completely Full (WaterSoftener Recommended)
A quick wash, China crystal| 2 Teaspoons (Main Wash Full)| 5 Teaspoons (MainWash Cup fill to the  line above “Regular”)| 8 Teaspoons (MainWash Cup completely full)| Main Wash Cup – Completely Full (WaterSoftener Recommended)
Rinse| No Detergent| No Detergent| No Detergent| No Detergent (Water Softener Recommended)

Cleaning the exterior door and panel

1. Stainless steel panel Clean the stainless steel door and handle regularly to remove the debris with a cleaning soft cloth.
   Do not use appliance wax, polish, bleach, or products containing chlorine to clean the stainless steel door.

2. Control panel Cleans the control panel with a lightly dampened cloth and cleans it gently

The tub is made of Stainless Steel, which will not rust or corrode if the dishwasher should be scratched or dented.

Clean the Cylinder Filter
The Cylinder Filter is designed to collect some big items such as broken glass, bones, and pits The cylinder Filter needs to be cleaned to maximize wash performance.
Remove the bottom rack, rotate the cylinder filter as shown, lift it out, empty and clean it by holding it under running water and replacing it.
** Clean the spots on the steel inner door and tub with a damp non-abrasive cloth.
WARNING**

Burn Hazard
Allow heating element to cool before cleaning the interior.
Failure to do so can result in burns.

Clean the Fine Filter
Take out the Cylinder Filter and remove the Fine Filter from the dishwasher tub bottom To remove the Fine Filter you must first remove the bottom spray arm as shown below.  Flush the Fine Filter by holding it under running water and replacing it.

Clean the door gasket
Clean the door gasket with a damp cloth to remove food particles regularly.

Inside
The inside of the dishwasher is self-cleaning – with normal use. If needed, clean the tub gasket with a damp cloth and use a brush similar to the ones shown below to clean the opening at the end of the gasket.

Air gap
If there is an air gap installed with your dishwasher, make sure it is clean so the dishwasher will drain properly.
The air gap is not part of your dishwasher.
Before you clean the air gap turn, off the dishwasher first and lift off the cover Remove the plastic cap and clean with a toothpick.

Protect against freezing
Your dishwasher should be protected from freezing properly if it was left in an unheated place Have a qualified person do the following: To Disconnect Service:

1. Turn off electrical power to the dishwasher at the supply source by moving fuses or tripping the circuit breaker.
2. Turn off the water supply
3. Place a pan under the inlet valve Disconnect the water line from the inlet valve and drain it into the pan.
4. Disconnect the drain line from the pump and drain water into the pan.

To Restore Service:

1. Reconnect. the water drain, and electrical power supply.
2. Turn on the water and electrical power supply.
3. Fill. both detergent cups and run the dishwasher through a Heated Wash – cycle.
4. Check connections to make sure they do not leak.

Troubleshooting

before calling for service

completely make sure it is latched
The power supply or power line is not connected| Check and connect the power supply
The Delay Start option has been selected| Refer to this manual to rese
Child Lock activated(selected models)| Deactivate the child lock, refer to the child lock section in this manual
The dishwasher beeps at the end of the cycle| It indicates the wash cycle is finished, the dishwasher will beep|
Rinse Aid light on| The rinse aid level is low| Add rinse aid
The dishwasher operates too long| The dishwasher is connected to cold water| Check the dishwasher, and make sure it connected to the hot water supply
The cycle time will vary due to the soil| When heavy soil is detected, the auto, normal, pots&pan cycle will automatically increase the cycle time
The sanitize option is selected| When to sanitize option is selected, the cycle time will be increased to meet the sanitized temperature request

Dishes are not clean enough

| Water pressure is temporarily low| Use your dishwasher when the water pressure is normal
The inlet water is low| Make sure the dishwasher is connected to the hot water supply
Try not to use your dishwasher when hot water is being used elsewhere in the house
Dishes are loaded too close together improper use of detergent| Load the dishes again as the manual introduced
Add detergent depending on the water hardness and the cycle you chose. Use fresh detergent.
The selected cycle is not suitable for food soil condition| Choose another cycle for a longer washing time
Spay arms is blocked by some items| Make sure the spray arm is rotated fluently

Dishes not drying enough

| The detergent dispenser is empty| Fill the rinse aid dispenser or increase the amount of rinse aid.
Improper loading of dishes| Load the dishes again as the manual introduction
The cycle you chose did not include the drying.| Choose the proper cycle for drying
Spots and filming of dishes| Water hardness is too high| For extremely hard water install a water softener
Improper loading of dishes| Load the dishes again as the manual indicates
Old or damp powder rinse aid is used| Use fresh rinse aid
Rinse dispenser empty| Add rinse aid to the dispenser
Etching| Using too much detergent| Use less detergent if you have soft water
The inlet water temperature exceeds 150 ℉| Lower the inlet water temperature
Detergent left in the dispenser cup| The detergent may be too old| Use fresh detergent
The spray arm is blocked| Load the dishes, making sure the spray arms are not blocked.
Problem| Possible cause| Solution
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The detergent dispenser will not shut| Improper operation of the detergent cover| Add the detergent and rinse aid as indicated by the manual
Water remains in the dishwasher| The previous cycle has not finished and has been interrupted| Select the proper cycle as introduced by the manual
The dishwasher does not drain properly| Drain is clogged| Check the air gap if you have Make sure the disposer is empty if the dishwasher is connected to the disposer
The drain hose is kinked| Make sure the drain hose is properly connected to the sink
Suds in the tub| Improper detergent is used| Make sure to use only the automatic dishwasher detergent

Dishwasher leaks

| Excessive suds caused by using the improper detergent| Make sure to use only the automatic dishwasher detergent
The dishwasher is not level| Leveling the dishwasher (seethe installation manual)
Black or gray marks on dishes| Aluminum utensils have rubbed against dishes| Chose a higher cycle Make sure the inlet water is no less than 120℉
Stained tub interior| Coffee and tea soil| Using a spot cleaner to remove the soil
Reddish stain| Some tomato food will cause this, use of the rinse only cycle right after loading will decrease the staining
Noises| Detergent cup opening\Drain pump sound| This is normal
A hard object has entered the wash module. When the object is ground up, the sound should stop.| If the noise persists after a complete cycle, call for service.
The dishwasher won’t fill| The water valve is turned off| Check if the water valve is turned on
The door latch may not be properly seated| Make sure the door is closed

Error Codes
When some malfunctions come on, the appliance will display error codes to warn you:

water pressure is too low.
E4| Overflow.| Some elements of dishwasher leaks.
E8| Failure of the orientation of the distributary valve.| Open circuit or break of distributary valve.
E9| Keep touching a button for more than 30 seconds.| Water or something on the button.

WARNING If overflow occurs, turn off the main water supply before calling a service.
If there is water in the base pan because of an overfill or small leak,
the water should be removed before restarting the dishwasher.

Warranty
This product has been manufactured by Thor Group, 13831 Oaks Ave, Chino, California 91710.
Thor Group disclaims all express warranties except for the following:
This warranty applies to products purchased and located in the United States. Products purchased or located outside this area are excluded.
The warranty does not apply to damage resulting from abuse, accident, natural disaster, loss of

WELCOME
TO THE CLUB
You chose THOR Kitchen to enhance your culinary journey and we’re stoked to have you in the club. Think of it as a secret society of really savvy people, such as yourself,  choosing professional power and performance at an affordable price.
Register your product by following the steps below.

WARRANTY REGISTRATION

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Scan the QR code or visit
thorkitchen.com/warranty| Input your product info and select  register| You’re done. Let’s get cookin’.

For additional information and product support, visit thorkitchen.com/service

thorkitchen.com  #COOKLIKEAGOD

References

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