WEN 20121 20V Brushless Hammer Drill Instruction Manual

WEN 20121 20V Brushless Hammer Drill

INTRODUCTION

Thanks for purchasing the WEN Hammer Drill. We know you are excited to put your tool to work, but first, please take a moment to read through the manual. Safe operation of this tool requires that you read and understand this operator’s manual and all the labels affixed to the tool. This manual provides information regarding potential safety concerns, as well as helpful assembly and operating instructions for your tool.

Indicates danger, warning, or caution. The safety symbols and the explanations with them deserve your careful attention and understanding. Always follow the safety precautions to reduce the risk of fire, electric shock or personal injury. However, please note that these instructions and warnings are not substitutes for proper accident prevention measures.

NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur. WEN reserves the right to change this product and specifications at any time without prior notice.

At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual, please visit wenproducts.com for the most up-to-date manual or contact our customer service at 1-800-232-1195.
Keep this manual available to all users during the entire life of the tool and review it frequently to maximize safety for both yourself and others.

SPECIFICATIONS

Steel: 1/2 Inch (13mm)
Battery Models| All WEN 20V MAX Batteries*
---|---
Charger Models| All WEN 20V MAX Chargers

NOTE: Some tools may not be compatible with WEN 20V MAX 1.5Ah Batteries, model 49120B. Contact WEN customer service at 1-800-232-1195, M-F with questions.

WEN plans to continue to add more items to our 20V line. For an up-to-date list of the 20V cordless tools compatible with the included battery and charger, visit wenproducts.com and search model number 20202 (2Ah) or 20204 (4Ah). In the battery’s description, there will be a list of current products that this battery can be used.

GENERAL SAFETY RULES

WARNING: Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.

Safety is a combination of common sense, staying alert, and knowing how your item works. The term “power tool” in the warnings refers to your mains- operated (corded) power tool or battery-operated (cordless) power tool.

SAVE THESE SAFETY INSTRUCTIONS

WORK AREA SAFETY

1. Keep the work area clean and well-lit. Cluttered or dark areas invite accidents.
2. Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks that may ignite dust or fumes.
3. Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.

ELECTRICAL SAFETY

1. Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce the risk of electric shock.
2. Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges, and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
3. Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
4. Do not abuse the cord. Never use the cord for carrying, pulling, or unplugging the power tool. Keep cord away from heat, oil, sharp edges, or moving parts. Damaged or entangled cords increase the risk of electric shock.
5. When operating a power tool outdoors, use an extension cord suitable for outdoor use. The use of a cord suitable for outdoor use reduces the risk of electric shock.
6. If operating a power tool in a damp location is unavoidable, use a ground fault circuit interrupter (GFCI) protected supply. The use of a GFCI reduces the risk of electric shock.

PERSONAL SAFETY

1. Stay alert, watch what you are doing, and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
2. Use personal protective equipment. Always wear eye protection. Protective equipment such as a respiratory mask, non-skid safety shoes, and hearing protection used for appropriate conditions will reduce the risk of personal injury.
3. Prevent unintentional starting. Ensure the switch is in the off-position before connecting to a power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energizing power tools that have the switch on invites accidents.
4. Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
5. Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
6. Dress properly. Do not wear loose clothing or jewelry. Keep your hair and clothing away from moving parts. Loose clothes, jewelry, or long hair can be caught in moving parts.

GENERAL SAFETY RULES

WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.

Safety is a combination of common sense, staying alert, and knowing how your item works. The term “power tool” in the warnings refers to your mains- operated (corded) power tool or battery-operated (cordless) power tool.

SAVE THESE SAFETY INSTRUCTIONS

1. If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. The use of dust collection can reduce dust-related hazards.

POWER TOOL USE AND CARE

1. Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate at which it was designed.
2. Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
3. Disconnect the plug from the power source and/or the battery pack from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
4. Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
5. Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts, and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
6. Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
7. Use the power tool, accessories and tool bits, etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
8. Use clamps to secure your workpiece to a stable surface. Holding a workpiece by hand or using your body to support it may lead to loss of control.
9.  KEEP GUARDS IN PLACE and in working order.

SERVICE

1. Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.

CALIFORNIA PROPOSITION 65 WARNING
Some dust created by power sanding, sawing, grinding, drilling, and other construction activities may contain chemicals, including lead, known to the State of California to cause cancer, birth defects, or other reproductive harm. Wash hands after handling. Some examples of these chemicals are:

• Lead from lead-based paints.
• Crystalline silica from bricks, cement, and other masonry products.
• Arsenic and chromium from chemically treated lumber.

Your risk from these exposures varies depending on how often you do this type of work. To reduce your exposure to these chemicals, work in a well-ventilated area with approved safety equipment such as dust masks specially designed to filter out microscopic particles.

HAMMER DRILL SAFETY WARNINGS

WARNING! Do not operate the power tool until you have read and understood the following instructions and the warning labels.

HAMMER DRILL SAFETY

1. Work Environment. Do not operate the tool in wet or damp conditions; doing so significantly increases the risk of electrical shock. Do not operate the tool in the presence of flammable liquids or gases.
2. Personal Safety. Always wear ANSI Z87.1-approved glasses, hearing protection, and a dust mask when using the drill. Tie back long hair. Do not wear loose clothing or jewelry as they might get drawn in by the tool.
3. Preventing Electric Shock. Only hold the tool by insulated gripping surfaces when performing an operation in case the drive contacts hidden wiring. Contacting a “live” wire may make exposed metal parts of the tool “live” and could give the operator an electric shock. Make sure to keep the drive bit away from any power cables, extension cords, or wiring during operation.
4. Tool Inspection. Before the operation, check the tool for any damage or missing parts. Do not use the tool if any part is missing or damaged. Make sure all adjustments are correct and all connections are tight.
5. Standing Position. Always be sure you have a firm footing. When operating the tool from an elevated position, be aware of people or things beneath you.
6. Securing the Workpiece. Secure loose workpieces using vises or clamps to prevent wobble, damage to the workpiece, and personal injury.
7. During Operation. To prevent injury, use both hands to operate the hammer drill, placing one hand on the handle and the other hand on the housing. Keep your hands, hair and other beloved body parts away from the rotating components of the tool.
8. Turning off the Tool. Turn off the tool, and remove the battery pack. Do not lay the tool down until it has come to a complete stop. Do not touch the bit or the workpiece immediately after operation. They may be extremely hot and could burn your skin.
9. Making Adjustments. Always turn off and remove the battery pack from the hammer drill before making adjustments or changing attachments. Accidental start-ups may occur if the battery pack is installed during adjustment or maintenance.
10. Hold power tool by insulated gripping surfaces, when performing an operation where the fastener may contact hidden wiring. Fasteners contacting a “live” wire may make exposed metal parts of the power tool “live” and could give the operator an electric shock.

ELECTRICAL INFORMATION (CHARGER)

DOUBLE-INSULATED CHARGER
The charger’s electrical system is double-insulated where two systems of insulation are provided. This eliminates the need for the usual three-wire grounded power cord. Double-insulated tools do not need to be grounded, nor should a means for grounding be added to the product. All exposed metal parts are isolated from the internal metal components with protecting insulation.

IMPORTANT: Servicing a double-insulated product requires extreme care and knowledge of the system, and should be done only by qualified service personnel using identical replacement parts. Always use original factory replacement parts when servicing.

1. Polarized Plugs. To reduce the risk of electric shock, this equipment has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not modify the machine plug or the extension cord in any way.
2. Ground fault circuit interrupter protection (GFCI) should be provided on the circuit or outlet used for this power tool to reduce the risk of electric shock.
3. Service and repair. To avoid danger, electrical appliances must only be repaired by a qualified service technician using original replacement parts.

GUIDELINES AND RECOMMENDATIONS FOR EXTENSION CORDS
When using an extension cord, be sure to use one heavy enough to carry the current your product will draw. An undersized cord will cause a drop in line voltage, resulting in loss of power and overheating. The table below shows the correct size to be used according to cord length and ampere rating. When in doubt, use a heavier cord. The smaller the gauge number, the heavier the cord.

1. Examine the extension cord before use. Make sure your extension cord is properly wired and in good condition. Always replace a damaged extension cord or have it repaired by a qualified person before using it.
2. Do not abuse the extension cord. Do not pull on cord to disconnect from the receptacle; always disconnect by pulling on the plug. Disconnect the extension cord from the receptacle before disconnecting the product from the extension cord. Protect your extension cords from sharp objects, excessive heat, and damp/wet areas.
3. Use a separate electrical circuit for your tool. This circuit must not be less than a 12-gauge wire and should be protected with a 15A time-delayed fuse. Before connecting the motor to the power line, make sure the switch is in the OFF position and the electric current is rated the same as the current stamped on the motor nameplate. Running at a lower voltage will damage the motor.

BATTERY & CHARGER SAFETY WARNINGS

Despite all of the safety precautions, caution must always be taken when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.

• Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.

• Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
  NOTE: The safe temperature range for the battery charging is 41°F to 104°F. Do not charge the battery outside in freezing weather; charge it at room temperature.

• Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a dam-aged charger immediately.

• Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.

• The charger is rated for 120 volt AC only – The charger must be plugged into an appropriate receptacle.

• Use only recommended attachments – Use of an attachment not recommended or sold by WEN Products may result in risk of fire, electric shock or personal injury.

• Unplug the charger when not in use – Make sure to remove battery packs from unplugged chargers.

WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

• Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.
• Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire, or exposure to toxic battery chemicals. If the battery or charger is damaged, call WEN customer service at 1-800-232-1195 for assistance.
• Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes, or mouth. If a damaged battery pack leaks battery chemicals, use rubber or neoprene gloves to safely dispose of it. If the skin is exposed to battery fluids, wash the affected area with soap and water and rinse with vinegar. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
• Store your battery pack and charger in a cool, dry place – Do not store the battery pack or charger where temperatures may exceed 104 °F, such as in direct sunlight or inside a vehicle or metal building during the summer.
• Do not short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paper clips, coins, keys, screws, nails, and other metallic objects. A short-circuited battery pack poses a risk of fire and severe personal injury.

BATTERY & CHARGER SAFETY WARNINGS

ABOUT THE BATTERY

1. The battery pack has to be charged completely before you use the tool for the first time.
2. For optimum battery performance, avoid low discharge cycles by charging the battery pack frequently.
3. Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your tool, and therefore pose a safety risk.
4. Do not throw battery packs into an open fire as this poses a risk of explosion. Do not ignite the battery pack or expose it to fire.
5. Do not exhaustively discharge batteries. The exhaustive discharge will damage the battery cells. The most common cause of the exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. Place the battery pack in storage only after it has been fully charged.
6. Protect batteries and the tool from overloads. Overloads will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.
7. Avoid damage and shocks. Immediately replace batteries that have been dropped from a height of more than one meter or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
8. If the battery pack suffers overloading and overheating, the integrated protective cutoff will switch off the equipment for safety reasons.
9. Use only original battery packs. The use of other batteries poses a fire risk and may result in injuries or an explosion.

ABOUT THE CHARGER

• Protect battery charger and cord from damage. Keep the charger and its cord away from heat, oil, and sharp edges.
• Electrical plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with ground-ed appliances. Unmodified plugs and matching outlets will reduce the risk of electric shock.
• Keep the battery charger, battery pack(s), and cordless tool out of the reach of children.
• Do not use the supplied battery charger to charge other cordless tools.
• During periods of heavy use, the battery pack will become warm. Allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
• Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave the battery in the charger for days on end.
• Never use or charge a battery if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).
• Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.
• Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.)

UNPACKING & PACKING LIST

UNPACKING
Carefully remove the hammer drill from the packaging and place it on a sturdy, flat surface. Make sure to take out all contents and accessories. Do not discard the packaging until everything is removed. Check the packing list below to make sure you have all of the parts and accessories. If any part is missing or broken, please contact customer service at 1-800-232-1195 (M-F 8-5 CST), or email techsupport@wenproducts.com

Components

Accessories

KNOW YOUR HAMMER DRILL

TOOL PURPOSE
From driving fasteners to drilling holes in wood, metal, masonry, and more, your WEN Hammer Drill has your back. Refer. Refer to the following diagrams to become familiarized with all the parts and controls of your hammer drill. The components will be referred to later in the manual for assembly and operation instructions.

OPERATION

WARNING! Always disconnect the battery pack from the tool before any assembly, adjustments, or changing accessories.

POWER TRIGGER ACTION

1. Turn the drill on by pressing the power trigger (Fig. 1 – 1). The trigger is pressure-sensitive, meaning that pushing the trigger down farther produces higher torque and speed in comparison to pushing it lightly.
2. Use the direction of the rotation switch (Fig. 2A – 2C) to change the direction of the drill’s rotation. The switch has three positions: forward, reverse, and OFF (middle). Always check the rotation before beginning your work.

LED WORK LIGHT
Your tool has a built-in LED work light (Fig. 3 – 1) to illuminate the work area. When you turn on the tool, the work light will automatically turn on.

TWO-SPEED GEAR SWITCH
Slide the gear switch (Fig. 4 – 1) to choose between position 1 for the low- speed range (0 to 450 RPM) or position 2 for the high-speed range (0 to 1,600 RPM). The low-speed range has more power and torque while the high-speed range works for jobs needing faster drilling and driving applications.

ELECTRIC BRAKE
The drill is equipped with an electric brake. Like the torque settings, an electric brake provides you with another element of control during the various operations. If the tool consistently fails to quickly stop after the trigger has been released, have a qualified serviceman examine the tool.

WARNING! Always disconnect the battery pack from the tool before any assembly, adjustments or changing accessories.

CHUCK
Your drill is equipped with a single sleeve keyless chuck (Fig. 5 – 1), so you can quickly change bits with no extra tools required. To install bits, place the direction of rotation switch in the OFF position and unplug the battery from the tool. Rotate the chuck’s body counterclockwise to open the chuck jaws to a point where the opening is slightly larger than the desired bit size. Insert the bit and tighten the jaws by rotating the chuck clockwise to secure it in place.

CLUTCH & TORQUE SETTINGS
During screw driving applications, you can adjust the maximum torque the drill produces. This feature can be used to prevent the stripping and breaking of screws or to set a series of screws to a depth that fits your project. Set the torque ring (Fig. 6 – 1) to setting number 1 for the lowest torque or setting number 18 for the highest. You can also switch between drilling, screwing, and hammering operations by setting the torque ring to the corresponding icon.

NOTE: The clutch will not activate in Hammer or Drill modes. The drill may suddenly twist if it stalls. Be prepared for this sort of kickback.

GENERAL SCREWDRIVER

1. Clamp your workpiece down.
2. Drill pilot holes for larger screws or when driving screws into harder woods.
3. Exert enough pressure to start the screw and keep it turning. Do not force the screw. Let the tool do the work.
4. Use a speed that will not strip the screw head or break the screw. Maintain your balance.

GENERAL DRILLING

1. Clamp your workpiece down. Turn the torque ring to the drill symbol. Exert enough pressure to start the drill bit. Once the drill has entered the workpiece, keep drilling. Do not force or stall the bit. Do not bend or twist the bit. Let the tool and the drill bit do the work.
2. Maintain your balance and be prepared for binding when the bit breaks through. For drilling into concrete, brick, or another masonry, turn the torque setting to the hammer symbol.

MAINTENANCE

WARNING! To avoid accidents, make sure the power switch is in the OFF position and remove the battery from the tool before cleaning or performing any maintenance. Servicing of the tool must be performed by a qualified technician.

ROUTINE INSPECTION

1. Before each use, inspect the general condition of the tool.
   Check for:

   • Loose hardware,
   • Misalignment or binding of moving parts,
   • Damaged cord/electrical wiring,
   • Cracked or broken parts, and
   • Any other condition that may affect its safe operation.

2. After every use, wipe the tool with a soft cloth. Do not let water enter the tool.

3. Keep the ventilation openings free from dust and debris to prevent the motor from overheating.

4. Most plastics are susceptible to damage from various types of commercial solvents. Do not use any solvents or cleaning products that could damage the plastic parts. Some of these include but are not limited to gasoline, carbon tetrachloride, chlorinated cleaning solvents, ammonia, and household detergents that contain ammonia.

5. Store the tool in a clean and dry place away from the reach of children.

PRODUCT DISPOSAL
Used power tools should not be disposed of together with household waste. This product contains electronic components that should be recycled. Please take this product to your local recycling facility for responsible disposal and to minimize its environmental impact.

EXPLODED VIEW & PARTS LIST **

**

NOTE: Not all parts may be available for purchase. Parts and accessories that wear down over the course of normal use are not covered under the warranty.

EXPLODED VIEW & PARTS LIST

No.| Part No.| Description| Qty.| | No.| Part No.| Description| Qty.
---|---|---|---|---|---|---|---|---
1| | Right Battery Housing| 1| | 13| | Switch Spring| 1
2| 20202| Battery| 1| | 14| | Gearbox Switch| 1
3| 20200C| Charger| 1| | 15| | Motor Gear| 1
4| | Battery Terminal| 1| | 16| | Motor & Electronics Assembly| 1
5| | Hex Nut, M4| 2
6| | Directional Adjustment Switch| 1| | 17| | Left Housing| 1
18| 49135-037| Belt Clip| 1
7| | Right Housing| 1| | 19| | Screw, M4x12| 1
8| | Screw, ST3x13| 8| | 20| 49135-017| Wrist Strap| 1
9| | Label| 2| | 21| | Rubber Bushing| 2
10| | Chuck Screw, M5x20 (LH)| 1| | 22| | Left Battery Housing| 1
23| | Mode Selector Spring| 1
11| | Chuck| 1|
12| | Gearbox Assembly| 1

WARRANTY STATEMENT

WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this commitment and our dedication to quality.

LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE

GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer power tools will be free from defects in material or workmanship during personal use for a period of two (2) years used for professional or commercial use. The purchaser has 30 days from the date of purchase to report missing or damaged parts. SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent permitted by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which are defective in material or workmanship and which have not been subjected to misuse, alteration, careless handling, misrepair, abuse, neglect, normal wear and tear, improper maintenance, or other conditions adversely affecting the Product or the component of the Product, whether by accident or intentionally, by persons other than Seller. To make a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that clearly -dor of Great Lakes Technologies, LLC. Purchasing through third-party vendors, including but not limited to garage sales, pawn shops, resale shops, or any other secondhand merchant, voids the warranty included with this product. Contact techsupport@wenproducts.com or 1-800-232-1195 with the following information to make arrangements: your shipping address, phone number, serial number, required part numbers, and proof of purchase. Damaged or defective parts and products may need to be sent to WEN before the replacements can be shipped out. -turning a product for warranty service, the shipping charges must be prepaid by the purchaser. The product must be shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The product must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of them that will be returned and shipped back to the purchaser at no charge for addresses within the contiguous United States.

THIS LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME, INCLUDING BELTS, BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO TWO (2) YEARS FROM THE DATE OF PURCHASE. SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA, AND FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANA- DA, AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CONTACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED UNDER WARRANTY SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL SHIPPING CHARGES MAY APPLY.

References

• WEN - Shop Generators, Woodworking Tools, and Power Tools — WEN Products

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