Automate Pulse 2 Hub smartphone and tablet interface User Manual

: June 5, 2024
: AUTOMATE

Table of Contents

Pulse 2 Hub smartphone and tablet interface
References
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Pulse 2 Hub smartphone and tablet interface

Pulse 2 Hub | Set up Instructions for iOS
The Pulse 2 connects to home networks to unlock the luxury of automated shade control. Experience customization with scene and timer options as well as voice control via Google Assistant, Amazon Alexa, and Apple HomeKit.
THE APP ALLOWS FOR:
1. Individual and group control Group Automate shades by room and conveniently control them accordingly. 2. Remote connectivity – Control shades remotely, whether home or away on a local network or an internet connection. 3. Scene control – Personalize shade control and organize how your shades operate by specific daily events. 4. Timer functionality – Set and forget. Lower, raise and activate shade scenes automatically at the optimal time. 5. Sunrise and Sunset – Utilizing time zone and location, the Pulse 2 can automatically raise or lower Automate shades according to the
position of the sun. 6. Compatible IoT Integrations:
– Amazon Alexa – Google Home – IFTTT – Smart Things – Apple HomeKit
GETTING STARTED:
In order to experience automated shade control through the Automate Pulse 2 app, you will need to have:
· Downloaded the free app Automate Pulse 2 App via the Apple App Store (available under iPhone apps) or iPad apps for iPad devices. · Purchased one or more Hub’s depending on the size of the area you would like to cover. · Familiarized yourself with the app navigation guide below. · Created a Location then pair hub to that location. Our step by step guide will explain in more detail.
WI-FI HUB TECHNICAL SPECIFICATIONS:
· Radio Frequency range: ~ 60 feet (no obstructions) · Radio Frequency: 433 MHz · Wi-Fi 2.4 GHz or Ethernet Connectivity (CAT 5) · Power: 5V DC · For Indoor Use Only
BEST PRACTICES FOR PAIRING THE HUB WITH YOUR WI-FI NETWORK:
· Only pair your hub via 2.4GHZ Wi-Fi (Lan Pairing is not supported) Do not connect ethernet to the hub. · The Hub must be within signal range of both the automated shades and 2.4GHZ Wi-Fi. · Ensure 5Ghz are disabled on your Wi-Fi router or disconnected from your mobile device. · Check your phone and confirm if the Home App has been installed. · Environments with multiple WAPs (wireless access points) may need all but the main router temporarily disabled. · Security settings on your router and on phone may need to be temporarily disabled. · Place the Hub in a horizontal position. (avoid metal enclosures / ceiling or any other locations that may affect the range. · Before starting the Hub installation, make sure that all your shades are functional and charged. You can test the shade using a remote
control or pressing a “P1″ Button on the motor head. · In case of range issues, it is recommended you deploy the antenna or reposition the hub in your installation. · Add additional repeaters if is required (Only two per Hub).
CAPABILITIES:
· Motors per Hub: 30 · Locations per account: 5 · Hub’s per location: 5 · Rooms per Location: 30 per Hub · Scenes per Hub: 20 (100 per location) · Timers per Hub: 20 (100 per location)

WHAT’S IN THE BOX?

A. Automate Pulse 2 Hub

B. USB Power Supply

UNPACKING THE HUB 2.0:

C.
32” (80cm) USB Power Cord

D. Ethernet cable

E. Quick Start Guide

1. Unpack the Pulse 2.

2. Check the Box Contents.

APP NAVIGATION:

Home Page

Menu

3. Plug the USB Cord into the Power Supply

4. Connect the Micro USB end into the back of the Pulse 2

Locations

5. Plug the Power Supply into the outlet and place the Hub in a central location in your home.

Rooms

Devices

Home Favorite Scenes Timers

Home: Favorites: Scenes: Timers: App Version:

Shows the main control screen with rooms and devices tabs Allows you to create a list of your favorite Devices or Scenes Show a list of scenes created Show a list of scene timers 2.0.(13)

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ACCOUNT SETUP:
STEP 1 Open the App

STEP 2 Sign Up

STEP 3 Sign Up

STEP 4 Sign In

Email

Open the Automate Pulse 2 mobile App.

If required, create a new account. Select Sign Up on the Top Right corner of the screen.

Creating an account will require an email address and password

If you already have an account Log in with your account information.

QUICK START SETUP: NOTE: You cannot pair the hub via the Ethernet cable connection, Wi-Fi only via a 2.4GHZ connection. Refer to troubleshooting for more information.

STEP 1 Quick Start

STEP 2 Add Location

STEP 3 Discover Hub

STEP 4 Scan Hub

Please power up the Hub then follow the Quick Start guide. Select “YES”.

You can create a name for your
location or select “Next” to use the Default “My House”.

Select the Hub you wish to connect too and then press “Next”.

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Scan the QR Code on the bottom of the hub to sync with HomeKit.

STEP 5 HomeKit Success STEP 6 Time Zone

STEP 7 Finalizing

STEP 8 Pairing Completed

The Hub has successfully connected to HomeKit. Press “Done” to continue.

Select your Time Zone. This is important for timers to operate correctly. Ensure daylight savings is enabled.

ADDING ADDITIONAL HUB TO EXSITING LOCATION:

STEP 1 – Configure a Hub

STEP 2 – Configure a Hub

Wait as the hub finalizes the setup.
STEP 3 – Configure a Hub

The Hub is ready to be used! Press `DONE’ to start the Application.
STEP 4 – Configure a Hub

Select the location desired to add a new hub to.

Click on “ADD NEW HUB” to start the process to setting up
your HUB on the App.

Follow on the screen instructions and click on the button to connect to NEW HUB.

From the list select the hub you wish to pair to. Select `NEXT’

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STEP 5 – Configure a Hub

STEP 6 – Configure a Hub

STEP 7 – Configure a Hub

STEP 8 – Configure a Hub

Scan the QR Code on the bottom of the hub to sync with Homekit

The hub was successfully added to Homekit!

Select your Time Zone. This is important for timers to operate correctly.

STEP 9 – Configure a Hub

Wait while the hub connects to your Wi-Fi Network

The Hub is ready to be used! Press `DONE’ to start the Application.
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MANUAL HUB CONFIGURATION IN APPLE HOMEKIT:

STEP 1 – Configure a Hub

STEP 2 – Configure a Hub

STEP 3 – Configure a Hub

STEP 4 – Configure a Hub

If the App does not recognize the QR Code, you should enter code manually.

Select `Enter Code’ to enter the Homekit code manually

Type the code on the label.

Wait while the hub syncs with Homekit.

CREATING A LOCATION:
STEP 1 Add Location

STEP 2 Add Location

STEP 3 Toggle Location

Open the App from the home screen and select the menu button, click “ADD NEW LOCATION”.
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Select the default location and update the location name if desired. Select Ok then Done.

If you have setup multiple locations, select the `Location’ icon in the upper right corner to toggle between
locations.

ADDING CUSTOM HOME IMAGE: STEP 1- Custom Home Image STEP 2- Custom Home Image

STEP 3- Custom Home Image

STEP 4- Custom Home Image

From the main menu select the location you wish to change the home image for.

Select “Change Location Image”.

Choose to “Select Image from Library”.

HOW TO PAIR A MOTOR TO THE APP:
During the setup, the hub may need to be moved room to room during the pairing process. We recommend setting up your motors with a remote prior to syncing with the App.

STEP 1 Pair a motor

STEP 2 Pair a motor

STEP 3 Pair a motor

You will need to Allow Pulse 2 access to import a picture, Select the image and crop as desired.
STEP 4 Pair a motor

On the home screen select DEVICES’ then select thePlus’ icon to add a new shade.

From the list select the HUB you wish to pair the motor too.

Select which device type best represents your shade.. (NOTE this can’t be changed later)

Make sure the shade device is plugged in or ready to be paired and select `NEXT’

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STEP 5 Pair a motor

STEP 6 Pair with Remote

STEP 7 Pair with HUB

STEP 8 Pair a motor

Choose your pairing method: PAIR USING HUB’ orCOPY FROM REMOTE’. *We recommend copying from a remote for
the best results.

Make sure the remote is tuned to the shade’s individual channel (not Ch 0). Remove the remote battery cover and press
the upper left P2 button Twice, then “Next”.

Press and hold the P1 button on the motor head ~2 seconds. The motor will jog up and down once and you will hear one audible beep. Press `PAIR’ on the app screen.

Wait as the app searches for the new device.

STEP 9 Pair a motor

STEP 10 Shade Details

STEP 11 Pair a motor

STEP 12 Shade Ready

If the pairing process was successful, Press
`NEXT’ to finalize pairing. If pairing fails, try the process again.

Input a Device Name to customize
your treatment name. Press “Done” to complete setup.

The “New Device” will now be added to the `DEVICE’ tab

Shade is now ready for operation from Pulse 2 App.

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HOW TO OPERATE SHADES: STEP 1 Operate Shade

STEP 2 – Open a shade

STEP 3 – Close a shade

STEP 4 – Move a shade

Select the device that you wish to operate.
DEVICE INFORMATION: Battery Device Information

Close the shade by pressing the
“Down Arrow” icon or scrolling the black line to the bottom.

Open the shade by pressing the “Up arrow” icon or scrolling the black line to the top.

Move the shade to the position desired by scrolling the line to any position. Press the stop button to stop the shade anytime.

Signal Device Information

Device Information

Top left corner, there is the battery
icon This icon has 3 levels. Full, Medium & Low.

Top right there is the Signal Strength icon. 4 Levels. Excellent, Satisfactory, Low & No Signal.

From the device window if you select “Edit” you can see all the motors device settings and the device
information.

Refer to Page 18 for more information about the battery status and Signal Strength Status

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HOW TO CREATE A ROOM: STEP 1 Create a Room

STEP 2 Create a Room

STEP 3 Create a Room

STEP 4 Create a Room

Once the Shade is paired to the App.
Click `ROOMS’ tab. Select the “Plus” icon to add a new room.

Select the `ROOM NAME’ to enter the desired room name.

Enter the Room Name and click “OK”.

Select `ROOM PICTURE’ to select an icon to represent the room.

STEP 5 Create a Room

STEP 6 -Add Shades to a Room

STEP 7 -Add Shades to a Room

STEP 8 -Add Shades to a Room

Select the appropriate icon for the Room.

Select `ROOM DEVICES’ to add a new device to the room.

Select the devices you wish to be added to the room.

Press `DONE’ to complete the setup of the room.

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STEP 9 -Add Shades to a Room

STEP 10 Operate a Room

STEP 11 Operate a Room

Wait for the App to conclude the process of room set up.

Select the Room to operate All shades that have been added to the room at the same time.

Operate all shades in the Room with the three buttons options available: Open, Close and move 50%

HOW TO CREATE A SCENE:
You can create scenes to set a treatment or group of treatments to specific heights or capture all the devices that you previously moved to the desired position even from the App or using a remote.

STEP 1 Create a Scene

STEP 2 Create a Scene

STEP 3 Create a Scene

STEP 4 Create a Scene

Select Scenes then, `Add New Scene’ to begin programming your desired
scene.

Select the `SCENE NAME’ to customize the name of your scene.

Input your scene name.

Select `SCENE PICTURE’ to customize the icon for your scene.

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STEP 5 Create a Scene

STEP 6 Automatic Scene

STEP 7 Manual Scene Creation

STEP 8 Manual Scene Creation

Select the icon that represents your scene.

Automatic scene creation Set all devices with the remote to desired position. Then use the “Capture All Devices” button to create a scene of all current shades are positions. Select “Done”.

Or Select `UPDATE SCENE DEVICES’ to add devices into the Scene.

Choose custom heights (by %) or set open/close for all selected window treatments.

STEP 9 Manual Scene Creation

STEP 10 Activate a Scene

Repeat for all shade in that scene. Set
the shade height percentage if necessary. Select `DONE’ to create your scene.

To activate your custom scene just
press `GO’ next to the desired scene name

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PROGRAMMING TIMERS:
You can program timers to trigger the specific operation of your shades and scenes at your desired times throughout the day.

STEP 1 Create a Timer

STEP 2 Create a Timer

STEP 3 Create a Timer

STEP 4 Create a Timer

Select TIMERS’ then,ADD NEW TIMER’ to program your timer.

Select `TIMER NAME’.

Input your desired timer name.

Select `TIMER ICON’ to add an icon for your timer.

STEP 5 Create a Timer

STEP 6 Create a Timer

STEP 7 Create a Timer

STEP 8 Create a Timer

Select the appropriate icon for the Timer.

Select the `TIMER SCENE’ to choose the scene you wish the timer to
activate.

In the Scene list, add the scenes you wish to operate.

Set the time you wish the timer to trigger shade control.

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STEP 9 Create a Timer

STEP 10 Create a Timer

STEP 11 Enable /Disable Timer

STEP 12 Pause/Un-Pause Timer

Select the days you wish the timer to operate.

If you prefer, track your timer through the Sunrise/Sunset functions. Select `DONE’ to finalize your timer.

Your timers can be manually enabled and disabled by toggling the switch for each timer.

Your timers can be paused and unpaused to switch all timers on and off at the same time.

HOW TO CREATE FAVORITE:
STEP 1 Create a Favorite Device

STEP 2 Edit a Favorite Device

STEP 3 Create a Favorite Scene

STEP 4 Create a Favorite Scene

Select the “Plus” icon to add a favorite device to your “Favorite”.

Select “EDIT” in the upper right corner to remove the favorite device
from your screen.

Select the “Plus” icon to add a favorite scene to your “Favorite”.

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Select “EDIT” in the upper right corner to remove the favorite scenes
from your screen.

HOW TO ADJUST LIMITS: STEP 1 Adjust Limits

STEP 2 Adjust Limits

STEP 3 Setting Limits

STEP 4 Setting Limits

Select the device you want to adjust the limits on.

Select “Edit” on the top right to open the shades settings page.

Modify the Top or Bottom position of the Device as desired.

Select the Top Position’ to change the upper limit of your shade. Press OK’ to continue.

STEP 5 Setting Limits

STEP 6 Setting Limits

STEP 7 Setting Limits

STEP 8 Setting Limits

To move your shade a little bit, press the arrow buttons or slide the double arrow button. Press `SET TOP POSIITION’ to save.

The app will configure the new top position.

Press the “Bottom Position” to change the lower limit of your shade. Press
`OK’ to continue

To move your shade a little bit, press the arrow buttons or slide the double arrow button. Press “SET BOTTOM POSIITION” to save.

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STEP 9 Setting Limits

The app will configure the new Bottom Position.
HOW TO SHARE THE HUB: STEP 1 – Share a Hub

STEP 2 – Share a Hub

STEP 3 – Share a Hub

STEP 4 – Share a Hub

In the `Add a Hub’ Screen, it is possible to connect to a shared hub.

The HUB must have been shared from another account.

The shared Hub will be listed on the shared Hubs list to be added.

After it is added, the shared hub will appear under the Location Settings it was added to with a red `S’.

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LED STATUS INDICATION:

COLOR

RESPONSE
Blue LED blinks one time a second:
(On for 250ms and off for 850ms).

STATUS
AP Mode (Pairing Mode)

Blue LED short blinks five times a second:
(On for 100ms and off for 100ms).

Firmware Updating

Blue LED long blinks two times a second:
(On for 250ms and off for 250ms).
Blue LED short blinks two times a second:
(On for 100ms and off for 500ms).
Blue LED is Solid

Connected to Wi-Fi (Paired without Internet)
Pulse received configuration via the app (Before reset after Pairing Mode) Connected to Internet (Paired)

Red LED long blinks four times a second:
(On for 250ms and off for 250ms).
-Red LED short blinks four times a second:
(On for 100ms and off for 150ms).
Red LED is solid
-Green LED blinks 5 times for one second:
(On for 100ms and off 100ms).

Reset Button Pressed (Paperclip Needed)
Network Disconnected (Paired without Wi-Fi)
Factory Reset Initiated (User can release reset button)
HomeKit Identification

Re-provisioning Initiated
(User can release P button).
LED is Off

Green LED is solid Hub is Offline

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MEANING OF ICONS: App Screen

Icon Pop up

MEANING
Signal Strength Icons

STATUS · Excellent Greater than -89 · Satisfactory Between -96 to -89 · Low Between -102 to -97 · No Signal Between -102 to -97

Battery Percentage Icon

3 Levels of Battery
Full 100-70%
Medium 69-11%
Low 10% or less (and motor starts beeping)

Motor Offline Pop up reminder

The motor is offline, and the control device is not on the same network.

Motor Offline

The motor is offline, and the control device is not on the same network.

Greyed out Icons

Signal or Battery Icons being greyed out when the motor is offline, it displays the last known values

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AC Motor Type AC Powered Motor connected to

Icon

continuous power

DC Motor Type DC Powered Motor connected to

Icon

continuous power

Full 100-70%

Medium 69-11%

Low 10% or less

Note varying voltages may be displayed as above

TROUBLESHOOTING:
The following scenarios are common issues that may cause connectivity problems during the AUTOMATE PULSE HUB 2 pairing process. If you cannot achieve success connecting the Automate Pulse Hub 2 to your network, please reference the below most common pairing roadblocks.
I CANNOT CONNECT TO MY 5GHZ WI-FI NETWORK.
The AUTOMATE PULSE HUB 2 does not currently support operation over a 5GHz network or hopping mesh networks. It operates on a 2.4GHz network or using a Lan Connection.
TRYING TO PAIR HUB VIA THE LAN CONNECTION.
The AUTOMATE PULSE HUB 2 does not currently support initial pairing via LAN, Pair through Wi-Fi and once the hub is setup connecting via the LAN can be done.
I CANNOT CONNECT TO MY HIDDEN WI-FI NETWORK.
The AUTOMATE PULSE HUB 2 does not currently support pairing with hidden networks. To connect to a hidden network, you will need to unhide the network. Once the network pairing process is complete you can re-hide the network and the Wi-Fi HUB will work without issue.
I HAVE MULTIPLE ACCESS POINTS AND CANNOT COMPLETE THE PAIRING PROCESS.
If you have multiple wireless access points, we recommend that you turn off all but one to complete the network pairing process. Once this is complete you can turn on all the wireless access points and the Wi-Fi HUB will work without issue.
NETWORK SECURITY SETTINGS ARE INTERFERING WITH THE SETUP PROCESS.
Some companies or large corporate offices have network security settings more advanced than the typical homeowner. If you are setting up in this environment, please consult your network administrator. It may be necessary to enable device-to-device communication. One solution is to use a device with a mobile data connection available in the background to complete the set-up process.
MY AUTOMATE PULSE HUB 2 IS NOT CONSISTENTLY WORKING.
There are many things that can interfere with the radio communication that the AUTOMATE PULSE HUB 2 uses. Try positioning the AUTOMATE PULSE HUB 2 in a different location and/or closer to the shade to improve performance. Due to varying levels of interference it may be necessary to purchase additional Wi- Fi HUB to extend the coverage throughout your location.
HOMEKIT PRIVACY SETTINGS NOT ENABLED.
Any issue related with HomeKit, please check out the HomeKit Troubleshooting available on your website and also Apple Support page.
SUPPORT RESOUCES:
For further assistance, contact your retailer, or visit our website at www.automateshades.com
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This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: 1) L’appareil ne doit pas produire de brouillage; 2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: –Reorient or relocate the receiving antenna. –Increase the separation between the equipment and receiver. –Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. –Consult the dealer or an experienced radio/TV technician for help. To satisfy FCC&IC RF exposure requirements, a separation distance of 20cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
Les antennes installées doivent être situées de facon à ce que la population ne puisse y être exposée à une distance de moin de 20 cm. Installer les antennes de facon à ce que le personnel ne puisse approcher à 20 cm ou moins de la position centrale de l’ antenne.
Limited by local law regulations, version for North America does not have region selection option.
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