automatic TECHNOLOGY GDO-12Hir High Rolling Door Opener Instruction Manual

June 3, 2024
automatic TECHNOLOGY

GDO-12Hir
High Rolling Door Opener
Quick Operation Guide

USER OPERATING CONTROLS

Button Function
1 Close
2 Stop / Set Button
3 Open
4 Mode

MANUAL DOOR OPERATION

TO DISENGAGE THE OPENER
It is recommended to disengsgre the door with the door in the closed position. CAUTION: When the opener is manually disengaged, the door is no longer locked. To lock the door manually, re-engage the  opener after the door is closed.

TO ENGAGE THE OPENER

WARNING! Please test the manual release mechanism to ensure that the manual release is easy to operate. No more than 20kg of force should be required to disengage the door using the manual release cord. IF excessive force is required, contact your dealer.

CODING A REMOTE CONTROL

The opener can only be operated from remote controllers that have been programmed into its memory. Up to 64 remotes can be programmed.

REMOTELY CODING A REMOTE CONTROL
Remotely coding works when you have a pre-coded remote control and are in range of the opener.

CHANGING A BATTERY

Battery Type: 1 x CR2032.

WARNING!: The battery is hazardous and must be kept out of reach of children. The battery can cause severe of fatal injuries within 2 hours or less if swallowed or placed inside any part of the body. If you suspect the battery has be swallowed or placed inside any part of the body, SEEK IMMEDIATE medical attention.

SMART PHONE CONTROL

(require Smart Hub)
The Smart Phone Control works via your home’s WiFi network. Initial setup involves linking your phone app and smart opener to your home network.

WARNING!: This device allows for operation of the door when not in line- of-sight of the door and opener. The door may operate unexpectedly, therefore do not allow anything to stay in or near the path of the door.

BEFORE YOU START

TROUBLESHOOTING

Symptom Possible cause Remedy
The opener does not work from the remote The opener does not have power The

battery in the remote control is flat
The remote button is not programmed to operate the door. Door Code LED is flashing yet the opener is not working.| Replace the battery
Plug a device of similar voltage (e.g. a hairdryer) into the power point and check it is OK.
Code in the remote control button
Ensure the correct button on the transmitter is being pressed.
One remote works but the other/s
do not| Faulty remote control Flat battery| Replace remote control  Replace battery
The motor is running but the door
remains stationary| The opener is disengaged| Re-engage the opener
The remote range varies or is restricted| Variations are normal depending on conditions e.g. temperature or external interference
The battery life is exhausted| Make sure you can see the door when you use the remote control
Check the battery status as per section 4 of this guide
The door reverses for no apparent
reason| If Safety beams are installed they may be partially obstructed| Ensure the beam path is not obstructed. Check the alignment of the beams
The Open LED and Close LED
are flashing alternatively| Opener is overloaded| Discontinue use and contact 1300 133 944 for support
The Open LED continues to flash| Door obstructed when opening| Clear away any obstructions and test door opens
correctly. (if door is damaged, contact a door
professional)
The Close LED continues to flash| Limits may be cleared| Remove all power sources.
Wait (10-15 secs), then reconnect power. If Blue LED is flashing, limits are not set. Contact 1300 133 944.

CARING FOR YOUR OPENER

Preventative servicing of your garage door and opener is important. Your garage door is made up of numerous moving parts designed to lift and lower your door safely and efficiently.
Ongoing preventative servicing ensures that your door continues to function within factory specifications, greatly reduces the risk of failure and repair bills down the track, and ensure you maintain your Warranty.
Refer to your Owners Opener Handbook for your service schedule available HERE.

Refer to the installation manual for monthly testing procedures in Section 12 to ensure garage door is fit for use available HERE.
Online warranty details are available HERE.

NEED A SERVICE CALL?

If the opener needs a service please call the dealer who installed the garage door opener (their contact details are usually on a sticker on the back of your garage door).

For product assistance, general enquiry or
more information, please visit: ata-aust.com.au
or call 1300 133 944.

References

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