TEZO TT15B Cobble Wolves Edition TWS Bluetooth Earbuds User Manual

June 5, 2024
TEZO

TEZO TT15B Cobble Wolves Edition TWS Bluetooth Earbuds

TEZO TT15B Cobble Wolves Edition TWS Bluetooth Earbuds product
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Product overview

  • Earbuds specifications
    • Pairing name: Cobble Wolves Edition
    • Bluetooth version: 5.0
    • Battery capacity: 35mAh/3.7V
    • Bluetooth range: >10m
    • Play time: about 3h
    • Talk  time: about 2.5h
    • Charge time: about 1h Input voltage: 5V 0.2A
  • Charging case specifications
    • Battery capacity:450mAh/3.7V
    • Charging case charging cycle for earbuds: about 4 times
    • Charging time: about 2h
    • Charging voltage: 5.0V

Package contents

  1. Charging case
  2. Earbuds
  3. S/L ear tips
  4. Type-C charging cable
  5. Instruction manual

How to wear

Push the earbuds downward into the ear canals gently, then shake the head to ensure the earbuds do not fall.
When talking, please turn the microphone toward the mouth to make the call clear.

Operation

  1. Power on
    • When the earbuds are off, touch the control panel for about 3 seconds, voice prompts “Power on”
    • Open the charging case, the earbuds will switch on automatically, voice prompts“ Power on”.
  2. Power off
    • When the earbuds are on, touch the control panel for about 5 seconds, voice prompts “ Power off ”.
    • Put the earbuds back into the charging case and close the lid, voice prompts“ Power off ”.

Pairing and connecting

  1. After power on, earbuds will automatically enter Bluetooth pairing mode and voice prompts “Pairing”.
  2. Turn on Bluetooth and search “Cobble Wolves Edition” on your phone, click to complete the connection.
    If the connection fails, put the earbuds back into the charging case and repeat the above operations, Or turn off the Bluetooth on your phone and turn it on again to refresh the Bluetooth list and repeat the above operation. When both earbuds exceed the maximum connection distance of the device at the same time, the voice prompts “Far away from devices” and enters the pairing mode. If the earbud fails to connect the device within 5 minutes, it will automatically power off.

After the first connection, the earbuds can automatically connect back to the last paired device(Bluetooth needs to be turned on).

Restore the factory settings (Clear pairing record)

  1. The earbuds have been connected to the mobile phone. In the Bluetooth list of the mobile phone, find “Cobble Wolves Edition”, click to enter the settings, and select to forget this device or cancel pairing.
  2. The earbuds are in the charging case, open the lid of the case and press the button and press the button on the back of the charging case for 3 seconds. The white indicator light of the charging case will flash twice, it indicates that the earbuds are reset successfully.

Touch control

  • Play/pause music
    Tap the L/R earbud control panel 1x

  • Next
    Tap the Right earbud control panel for 1-2s

  • Previous
    Tap the Left earbud control panel for 1-2s

  • Accept/end a call
    Tap the L/R earbud control panel 1x

  • Reject a call
    Tap the L/R earbud control panel for 1s

  • Voice assistant
    Tap the L/R earbud control panel 2x

Charging state of charging case

  1. Please charge the case with Type-C cable.
  2. Put earbuds into charging case and close the case lid, earbuds will be charged automatically.

FAQ

Q: Why does only one earbud work?
A: put the two earbuds back into the charging case and take them out again to check whether the earbuds are paired with each other, if not , reset the earbuds.

Q: how to solve the problem of mobile phone prompt unable to connect?
A: delete the pairing record on the mobile phone, and then search signal and connect again.

Q:Why there is no sound in the call / music?
A:Android phone has a setting icon on the right side of the phone connection record. Click enter to uncheck and reselect the two audio options. Apple phone sets the general auxiliary function to enter the audio call mode. Select auto. If it is auto, change other options, and then select auto. If it is not recovered, delete the matching record and try again.

Q: Why there is a delay in the video / gameplay?
A:Due to the influence of environment, network and mobile phone encoding and decoding speed, it will cause different degrees of delay when the mobile phone transmits audio data to the earbuds.( When the real-time voice function is enabled in the game, the definition of the game background sound will be affected, so the current game software sets the Bluetooth transmission rate as priority.)

Q:Why is it stuck / intermittent?
If there are a large number of WiFi connections, 4G signals, high-power electrical appliances and so on when using, it may be stuck or intermittent. It can be solved by changing the environment or repairing and connecting.

Safety instruction

  1. Please use the original or with safety certification wire harness for charging.

  2. When using earbuds, please adjust the volume appropriately to avoid
    damaging the hearing.

  3. Please use the product correctly to avoid falling or heavy extrusion.

  4. Children should be accompanied by adults to avoid eating by mistake.

  5. Keep away from extreme environment such as high temperature or humidity.

  6. Do not disassemble this product.

  7. Earbuds can’t be charged in charging case if earbuds are equipped with L ear tips.

Hazardous substances and their contents in the item

Service life

As described in this manual, under normal use conditions, the environmental protection service life of this product is 10 years. During this period, the product will not leak any dangerous substances. This product can be recycled and must be disposed according to local regulations.

After Service and Supports

According to the relevant laws and regulations of consumer electronic products and the actual situation of the indus try, the following after-sales service regulations are formulated to provide consumers with satisfactory after-sales
services:

  • Warranty certificate mainly includes: warranty card, holograms on product packaging box to prove authenticity and sales certificate.

  • Ⅱ After sales service scope:

    • During the warranty period of the product, the company will be responsible for providing free maintenance for any failure caused by the quality problem of the product itself under normal use without disassembly and repair;
    • For products beyond the warranty period, the warranty certificate shall be issued and the maintenance fee shall be paid. If you need to order spare parts, you need to pay for the spare parts; if you want to order other spare parts, you need to send the repaired products to our company; repair and replace parts after being tested by our professional maintenance personnel;
    • Once the warranty certificate is altered, the warranty will become invalid immediately;
    • The warranty certificate of the product shall be properly kept by the consumer and shall not be supplemented if lost.
  • Ⅲ Warranty Period

    • Within one year after purchasing this product, there are quality problems in normal use (non-human damage)without disassembly and repair;

    • Consumers who have quality problems in normal use (non-human damage) within 7 days from the date of purchase, without repair, can enjoy the replacement
      service; 1 year warranty (including all accessories) from the date of issuing t he sales certificate;

    • The replacement service we provide is limited to products of the same model and color, and the replacement time is 5-10 days without shortage.

  • Ⅳ Regulations on invalidation of warranty during warranty period

    • In the following cases, the warranty is invalid, but the maintenance service is provided, the labor fee and parts fee are charged:
    1. any damage to accessories caused by improper use, maintenance and storage of consumers;
    2. damage caused by force majeure, such as natural disasters.
    • In the following cases, the company will refuse to provide maintenance services or provide charged maintenance services:

    • fail to provide holograms on product packaging box;

    • the contents of the holograms are altered or illegible;

    • It is unable to provide the product warranty card or the content recorded in the warranty card is inconsistent with the product, or the content is altered or illegible;

    • earbuds that have been removed by any unauthorized person of Shengyang acoustics Co., Ltd.
      (such as changing wires, removing voice coils, etc.);

    • there is no sales voucher or the content of the sales voucher is inconsistent with the product.

  • Ⅴ We will not provide warranty service in the following cases After our inquiry, if we find that your repair products are not our products, we will refuse to provide warranty service, or double the maintenance fee. Please attach the warranty certificate when you send the earbuds to our company for repair. If you don’t have any certificate, our company will handle it as parallel imports.

Tel:+86-769-81819190
Web:www.soitl.com
Manufacturer:Shengyang Acoustics (Guangdong) Co., Ltd
Add:NO.5 Minxing Street, Zhongshan East, Shilong Town,
Dongguan , China

References

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