Dongguan Xinsu Technology V20 Robot Vacuum Cleaner User Manual

June 5, 2024
Dongguan Xinsu Technology

Dongguan - logo

Robot Vacuum Cleaner
User Manual

Dongguan Xinsu Technology V20 Robot Vacuum Cleaner

Please read this manual carefully before using the product and keep it safe.

Safety Regulation

Before using this product, please read the following safety instructions and follow all the safety precautions.
Please read the instruction carefully. Please keep this instruction.
Any operation inconsistent with this instruction manual may cause damage to this product.

Attention

  • Only authorized technicians can disassemble this product. Users are not recommended to disassemble this product by themselves.
  • Please use the original power adapter only. Other adapters may cause damage to this product.
  • Do not touch wires, sockets, or power adapters when your hands are wet.
  • Do not use cloth curtains or body parts to roll into the product drive wheels.
  • Do not place this product near cigarette butts, lighters, and other smoldering fires.
  • Please clean the product after charging.
  • Do not bend wires excessively or place heavy objects and sharp objects on the machine.
  • This product is an indoor household product. Do not use it outdoors.
  • Do not sit on the product.
  • Do not use this product in a wet environment (e.g. bathroom).
  • Before using this product, please remove all vulnerable items (e.g. glasses, lamps, etc.) on the ground as well as items (e.g. wires, paper sheets, curtains) that may entangle the side brushes and air suction passages.
  • Do not put this product in a place where it is easy to fall (e.g. on desks and chairs).
  • Please turn off the main power switch on the side of the machine during transportation or not use it for a long time.
  • Please carefully check whether the power adapter is connected to the socket before use, otherwise, the battery may be damaged.
  • To prevent tripping, please inform other members of the house when this product works.
  • Please empty the dust box before using this product when the dust box is full.
  • The temperature used for this product is 0 to 40 degrees celsius.
  • Do not use this product in a high-temperature environment.
  • Please remove the battery from the machine before the product is scrapped.
  • Please make sure that this product is not powered on when removing the battery
  • Please recycle the discarded batteries safely

Warning

  • Use only the original rechargeable battery and charging station specially equipped by the manufacturer. Non-rechargeable batteries are strictly prohibited, please refer to “product parameters” for battery specification information.
  • It is forbidden to use products in environments with open flames or fragile objects.
  • t is forbidden to use products in extremely hot ( above 40 °C ) or extremely cold ( below 0 °C ) weather
  • It is forbidden for human hair, clothes, fingers, and other parts to approach the opening and operating parts of the product.
  • It is forbidden to use products on the wet or stagnant ground.
  • It is forbidden for products to absorb any articles such as stones and waste paper that may clog products.
  • It is prohibited for the product to absorb any inflammable substances, such as petrol, toner, and toner for printers or photocopiers. It is also prohibited to use the product in clean areas with flammable items.
  • It is forbidden for products to absorb any burning articles, such as cigarettes, matches, ashes, and other articles that may cause a fire.
  • It is forbidden to place articles at the suction port. Do not use the product when the suction port is blocked. Clean up dust, cotton wool, hair, etc. at the suction port to ensure smooth air circulation at the suction port. Use the power cord carefully to avoid damage.
  • It is forbidden to use the power cord to drag or pull the products and the product charging station. It is forbidden to use the power cord as a handle. It is forbidden to clamp the power cord in the crack of the door
  • It is forbidden to pull the power cord at sharp corners and corners.
  • It is forbidden for the product to run on the power cord while the power cord should be far away from the heat source. Do not use a damaged charging station. Even if the product has been severely damaged, burning of the product is prohibited, which may lead to an explosion of the battery of the product.

Product Composition /Package Contents

Dongguan Xinsu Technology V20 Robot Vacuum Cleaner -
fig

Product Composition /Part Contents

TOP

1. Home
2. Start/Pause
3. Visual navigation sensors
4. Front Bumper
5. Dust Bin
6. Power Switch| 7. Charge hole
8. WIFI indicator
9. Water Tank
10. Dustbin Release Button
11. Water Tank Release Button
---|---

BOTTOM

11, Charge Plate
12, Universal Front Wheel
13, Battery
14, Main Roller Brush| 15, Ground Sensors
16, Side Brush
17, Wheel
18, Water Tank
---|---

Dust Bin

1, Dust Bin Top Cover
2, Dust Bin Side Cover
3, HEPA Filter| 4, Sponge Filter
5, Primary Filter
6, Dust Bin Top Part
7, Dust Bin Bottom part
---|---

Water Tank

8, Water Injection hole
9, Water Tank
10, Mop
11, Water Tank Release Button

Remote Controller

12, Go Home
13, Forward
14, Turn Right
15, Suction Power Adjustment
16, Along the wall (valid in the specific model)| 18, Pause/Start
19, Turn Left
20, Turn Back
21, Suction Power Adjustment
22, Spot Cleaning
17, ON/OFF
---|---

Product Usage/Preparation

Take out Water Tank
Press the water tank release button then take out the water tank.

Install Side Brush
Install the side brush according to the left and right (L/R).

Remove the Bumper Protective Strip
Before using the robot, please remove the protective strip from the robot.

Product Use/Host Charging

  1. Place the Charging Base &Connect the Power Supply.
    Place the charging station against the wall and on flat ground. Do not place articles within the range of 0.5m left and right and 1.5m ahead.

  2. Turn on the Main Switch Power.
    ” I “means turn on the robot, and “0” means turn off the robot.

  3. Charge the robot: Put the robot on a charging base to charge or use a power adaptor to direct charge.
    When charging, the indicator light flashes(yellow light); When charging is complete, the indicator light turns to green once charging complete

Dongguan Xinsu Technology V20 Robot Vacuum Cleaner -
fig11During Cleaning, the robot can sense that its power is insufficient and automatically start the recharging mode to find the charging base to recharge..
You can also command the robot to start the recharging mode by recharging the botton on remote controller/APP.
Charging Attention:

  1. The charging station cannot be used in environments with strong reflection such as direct sunlight or nearby mirrors.
  2. In order to ensure the normal working hours, please fully charge the robot before use. The charging time is about 6 hours.
  3. When charging, please remove the water tank assembly from the robot vacuum, so as to ensure the safety of charging and prevent wet mops from damaging the floor
  4. When Charging, All buttons except the start button on the host/remote/APP will make the robot abnormal.

Product Use/Water Tank

The water Tank is an optional function.

  1. Open the water injection port of the water tank and plug the water injection cap.
  2. Install the Mop.
  3. Take out the dust bin.
  4. Install the water tank into the dust bin.
  5. Install the dust bin+ water tank on the host.
  6. Start mopping the floor.
  • Please don’t use a water tank on the carpet, if your room is with carpet, please use a virtual blocker to stop the robot enter: the carpet.
  • Mopping mode completed, please clean the leftover water in the water tank and re-install the mop to clean it.

Product Use/Start Cleaning

According to different cleaning needs, the product has a variety of cleaning modes to choose from. You can start various cleaning modes through a host, remote control, or app.
Auto Cleaning
Applicable Scene: It’s the most common cleaning way, the robot makes planned cleaning according to environmental surroundings and then cleans the whole house in a zigzag way. Setting Method: Turn on the main switch, after the robot indicate it’s ready, then press the start button on the robot or press on the remote or start.
Spot Cleaning
Applicable Scene: Suitable for the floor where garbage is concentrated, the robot cleans the floor in a spiral route, cleaning completed, the robot will return to where it starts and then stop cleaning.
Setting Method: Press the button on the remote or start on APP to start spot cleaning.
Border Cleaning
Applicable Scene: For indoor border cleaning, the robot cleans along the perimeter of fixed objects (such as walls), and returns to the charging station after the border cleaning is finished (except for remote controller/ APP control).
Setting Method: Press the button on the remote controller or start on APP to start border cleaning.
Manual Control
Applicable Scene: Suitable for manual control cleaning.
Setting method: Click on the buttons on the remote controller to move forward and backward and turn right or left.
Suction Power Adjustment
Applicable Scene: Adjust suction power or water seepage according to different floor environments. Setting Methold: In auto cleaning mode, the press   on the remote controller to use the APP to control to adjust suction power.
* Attention: Suction power adjustment only effective under auto cleaning mode

Product use/pause, wake up and shut down

Pause:
During the operation of the host, press the start button on the host or the “s button on APP, or the ‘ ‘ button on the remote controller to pause the robot.
Wake Up:
If the host stops working for more than 3 minutes, it will automatically enter into sleep mode (all lights on the host are off). You can wake up the host by pressing the host button “start’ or any button on the remote controller or the ‘start” button on APP
Shut Down:
After the host stops working, turn off the main switch, all the lights on the host are all off means the host has been shut down.

  • After the host finishes working, please keep the host on and charged for next time work. (If long time no use, please turn off the main switch )

Component maintenance/dust bin&Filter

  1. Press the dustbin release button to take out the dustbin.

  2. Open the dust bin side cover.

  3. Dumping the rubbish.

  4. Open the HEPA filter cover.

  5. Take out of HEPA filter, Sponge Filter, and primary filter, and clean them with a mop or brush. Sponge filter/HEPA filter can’t be washed.

  6. Remove the dust from the primary filter and wash, and dry it before the next time use.

  7. Clean the dust bin with a mop or cleaning brush.

  8. Dry the dust bin and filters, and keep them dry to extend their lifespan.
    Attention: Please wash the primary filter every 15-30days, HEPA filter lifespan is about 3 months.

  9. Replace the primary filter and the HEPA filter in the dust bin.
    Attention: 1, Before installing the filters, please ensure that the HEPA filter and the primary filter are in a dry state.
    2, Do not expose the HEPA filter and primary filter to the sun.

  10. Close the dust bin cover and install the dust bin into the host.

Omponent maintenance/water tank&mop

The water tank is an optional function.

  1. take off the water tank.
  2. take off the mop.
  3. Clear the water (if long time no use)
  4. Wash the mop.
  5. Clean Water tank.
  6. Dry the mop.
  7. Dry the water tank.

Main Roller Brush

  1. Open the roller brush cover.
  2. Take out the roller brush.
  3. clean the roller brush by cleaning brush.

Clean the Side Brush
Take off the side brush, and use a mop to clean the brush.

Component maintenance/charging pole pieces&ground sensor&Right/Left wheels&front wheels

Friendly Reminder:
The interior of the charging pole pieces, the ground sensors, and the front bumper all contain sensitive electronic components. Please use a dry mop to clean the above parts and do not use a wet mop to prevent damage caused by water inflow.

|
---|---
Clean the charge pole pieces| Cleaning the ground sensors
|
Clean the front wheel| clean the right/left wheel

  • If you do not use the product for a long time, please fully charge it before storing it. Turn off the host and keep charging power to it every 3 months to prevent the battery from over-discharge.
  • If the battery is over-discharged or is not used for a long time, the product may not be able to be charged. Please contact our company for after-sales maintenance. Do not disassemble it by yourself
  • The product drawings and component drawings in this description are for reference only, and the actual product shall prevail.

Investigation of Common Problems

Prompt Tone Cause of Failure Solution
 Robot suspended,  stop cleaning Robot suspended Please put the robot back

to the ground and press the start button
The robot is not yet ready| Press button ® when ground or collision detection is effective| Please check whether the font bumper can be bounced  normally, and the ground sensors are cleaned
Low battery| Low Battery Reminder when charge base can’t be detected| Please charge the robot manually
Low battery, please charge immediately| Low Battery Reminder when charge base can’t be detected| Please charge the robot manually
The battery is too low, the robot is ready to shut down now| Low Battery Reminder when charge base can be detected| Please charge the robot manually
Charge abnormal, please check| Charging station problem| Please check whether the connection between the robot and charging pole pieces is connected well, or use an adaptor to charge directly
The main roller brush is entangled, please clean it| Roller Brush get tangle| Please check whether the roller brush is twinned and clean up
Left/right wheel jammed, please clean the left/right wheel| Wheel Jammed| Please check whether the wheel is entangled and cleaned up
The side brush jammed, please clean the side brush| Side brush jammed| Please check whether the side brushes are twinned and clean up
please clean the side brush
check the collision sensor| Front Bumper problem| Please check whether the TNT bumper can be bounced normally
the ground sensor is blocked, please clean the ground sensor| Ground sensor problem| Please check whether the sensor gets dirtied or is obscured
the vacuum motor is entangled, please clean the vacuum motor| Vacuum motor jammed| Please check whether the dust bin entry is blocked

If can’t troubleshoot according to the above table, y o u can contact us freely

Product Parameter

The Host

Description Parameter
Size 320*76mm
Battery Lithium
Weight 2.3kg
Rated Power 14.8v
Rated Power 22W

Charging Base

Description Parameter
Size 15515080mm
Input 19V
Output 19V 0.6A
Rated Power 11.4W
Rated Frequency 50/60Hz
Component Harmful Substances
--- ---
Pb/Pb compound Hg/Hg compound

PBDE
Plastic| 0| 0| 0| 0| 0| 0
Hardware| x| 0| 0| 0| 0| 0
Host circuit module| x| 0| o| 0| 0| 0
Electronic components| 0| 0| x| 0| 0| 0
Battery| 0| 0| 0| 0| 0| 0
Plug power cord| x| 0| 0| 0| 0| 0
Description: This form is prepared in accordance with the provisions of SJ/T 11364

0 indicates that the content of the hazardous substance in all homogeneous materials of the part is below the limit requirement specified in the currently valid version of GB/126572.
X indicates that the content of the hazardous substance in at least one of the homogeneous materials of the part exceeds the limit requirement
stipulated in the currently effective version of GB/126572, and there is no mature alternative in the industry, which meets the environmental protection requirements of the EU RoHS Directive.

FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

The number in this logo indicates that the product has. an environmental protection period of 10 years under normal use.
Executive standard: GB4706.1-2005 GB4706.7-2014 GB4343.1-2009GB17625.1-2012

” CE “marking states that the product is compliant with European Directives.
2014/35/EU Low Voltage Directive. 2014/30/EU EMC Directive.
It is possible to request a full copy of the Declaration of compliance from the Distributor.
This product complies with the rules of the RoHS Directive(2011/65/EU&2015/863/EU).
This product complies with the rules of the Eup Directive(2009/125/CE).
P/N:312060142

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals