singing machine ISM9011 WiFi Touch Screen Karaoke System Instruction Manual

: July 26, 2024
: Singing Machine

Table of Contents

ISM9011 WiFi Touch Screen Karaoke System
Important Safety Information
Included
Location of Controls (Top)
Connections
Operation
Troubleshooting Guide
Specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ISM9011
INSTRUCTION MANUAL

ISM9011 WiFi Touch Screen Karaoke System

www.singingmachine.com
The Singing Machine® is a registered trademark of The Singing Machine Co., Inc.
Warnings CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
DANGEROUS VOLTAGE: The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
ATTENTION: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.
DRIPPING WARNING: This product shall not be exposed to dripping or splashing, and no objects filled with liquids, such as vases, shall be placed on the product.
VENTILATION WARNING: The normal ventilation of the product shall not be impeded for intended use.
Product Disposal Instructions
The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.
The Waste Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place to encourage the recycling of products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increase of landfill.
When you have no further use for this product, please dispose of it using your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.
FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

The rating information is located at the rear of the unit.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT AND FULLY INSERT.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
RF Exposure Warning Statements:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment shall be installed and operated with minimum distance 20cm between the radiator & body.

Important Safety Information

Read these Instructions.
Keep these Instructions.
Heed all Warnings.
Follow all Instructions.
Do not use this apparatus near water.
Clean only with a dry cloth.
Do not block any of the ventilation openings. Install in accordance with the Manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided
for your safety. When the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. (Not applicable to UK and Europe Model)
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. Do not place objects filled with water, such as a vase, on the apparatus.
The AC mains plug is used as the power disconnect device and it should remain readily accessible and operable during intended use. In order to completely disconnect the apparatus from power, the mains plug should be completely removed from the AC outlet socket.
CAUTION: To reduce the risk of fire or explosion, do not expose batteries to excessive heat such as sunshine, fire or other heat sources.

Included

Please make sure that the following items are included.

Location of Controls (Top)

Touch Screen
(BACK) Button
(HOME) Button
Bluetooth indicator
Bluetooth Button
(ON/STANDBY) Button
(VOICE EFFECTS) Button
Speaker
SKIP Button
SKIP Button
(LIGHTS) Button
USB Port
(PLAY/PAUSE) button
RECORD Button
VOLUME/ EFFECTS Control

Location of Controls

Mic 1 Jack
Mic 2 Jack
Aux In Jack
Line Out Jack
- Reset hole
HDMI Jack (Video only)
DC IN Jack
Wireless Mic holders
Handle
Power indicator
Power Button
Battery compartment

If this device doesn’t work, you can reset the device using the pin.

Connections

Connecting to AC Power

Insert the DC plug of the adapter into the DC IN Jack located on the main unit.
Insert the AC adapter into a conveniently located AC outlet having 100-240V AC, 50/60Hz.
Secure the power cord into the pre-installed Power Cord Clamps.

NOTE:

Make all connections prior to plugging the AC adaptor into a power outlet.
The AC adaptor has a polarized plug that fits into the AC outlet only one way. If the plug does not fit properly, turn it over and try again. Do not force and do not file or cut the wide blade. (Not applicable to UK and Europe Model)

Connecting the Unit to a TV

The video and lyrics will be displayed on the built-in screen. You may also want to connect a TV to display a larger image (follow the steps below):
Plug the HDMI cable (not included) into the HDMI Jack on the back of the unit.
Plug the other end of the HDMI cable into the HDMI input on your TV.

NOTES:

This unit can be used with or without a TV.
Also refer to the TV’s or external unit’s User Guide.
Audio and mic input cannot be output to your TV.

Changing the Wireless Microphone’s Battery

Unscrew the bottom of the wireless microphone.
Replace the existing batteries with 2 x “AA” size/LR6 batteries.
Screw the bottom of the wireless microphone back on securely.

BATTERY PRECAUTIONS
The precautions below should be followed when using batteries in this device:

Use only the size and type of batteries specified.
Be sure to follow the correct polarity when installing the batteries as indicated in the battery compartment. A reversed battery may cause damage to the device.
Do not mix different types of batteries together (e.g. Alkaline, Rechargeable and Carbon-zinc) or old batteries with fresh ones.
If the device is not to be used for a long period of time, remove the batteries to prevent damage or injury from possible battery leakage.
Do not try to recharge a battery not intended to be recharged; it can overheat and rupture. (Follow the battery manufacturer’s directions.)
Rechargeable batteries are to be removed from the product before being charged.
Rechargeable batteries are only to be charged under adult supervision.
Exhausted batteries are to be removed from the product.
Batteries shall not be exposed to excessive heat such as sunshine, fire or the like.

Connecting the Wireless Microphone(s)

Press the button to turn the unit on.
Press the ② button on the wireless microphone to turn it on.

NOTES:

The wireless microphone has a working distance of up to 30 feet/10 meters in an open space.
If the unit is turned off for 20 minutes, the wireless microphone connection will automatically turn off. To reactivate the connection, turn on the unit and press the button.

Connecting the Microphone(s)

Connect the wired microphone (not included) into Mic jack ① or ②(when desired).

Connecting to Line Out Jack This unit can be connected to another audio system for greater audio output via 3.5mm AUX cord (not included).
Plug one end of AUX cord into the LINE OUT jack located on the rear of the machine.
Plug the other end of the AUX cord into the Line In jack on your separate audio device. You may need to refer to the instructions of your separate audio device for more details.

Energy Saving (Auto Power System-APS)
This unit will automatically turn to Screen Saver mode after 10 minutes of inactivity, and automatically turn off after 10 minutes. The unit can be powered back on by pressing the (ON/STANDBY) button once. APS is for energy saving purposes.
NOTE: You can change the energy saving setting in the Screensave option, see the section of Wi-Fi & Setting.

Operation

Wi-Fi & Settings

Connect the unit as described previously. Press the button to turn the unit on. The set up Wi-Fi connection window will pop up.
Select CONNECT on the touch screen.
Select your Wi-Fi network using the touch screen.
Use the keyboard on the touch screen to enter your Wi-Fi password. “Connected” will appear if the connection is successful.
If unsuccessful, check your password and Wi-Fi frequency and re-connect.
You can always change the WiFi network, by selecting the SETTINGS icon on the toutch screen to enter Wi-Fi settings mode.
Select “System” to configure the following settings:
a. Network and internet, network setting.
b. Display, brightness, HDMI, display size and text setting.
c. System, Languages, time, reset setting.
d. About, to check the current version and serial number of this unit.
Select UPDATE to update this unit.
Select SCREENSAVER to turn the screensave on or off.
Select INTRO VIDEO to watch a quick start guide on how to use this unit.

Applications

Swipe the application bar to browse and select from the pre-installed applications.

Accessing the Singing Machine Karaoke App Catalog

Click on the Singing Machine Karaoke App to access it.
A welcome pop-up will appear, explaining that you get to enjoy 5 free songs every month on us! (click continue)
Click any “Subscribe Now” button on the screen OR go to the account button and select “Login” to start creating your account.http://login.stingray.com/karaoke_tsm/tv
A barcode will appear on the screen. Scan it with your phone and follow the instructions to complete setting up your account.

Other icons on the touch screen

Select BLUETOOTH to enter the bluetooth mode.
NOTE: The unit automatically searches for and pairs a previously paired Bluetooth device (if previously paired).
Select LINE-IN to enter the line in mode.
NOTES:
• Ensure that your audio device is connected to this unit using a 3.5mm AUX cable (not included).
• This mode outputs video only. For enhanced sound, connect additional speakers using the Line Out port (cable not included).
Select MEDIA to play internal or USB recorded music.
NOTE:
If you wish to play USB-recorded music, please insert the USB flash drive into the USB port of this unit.

Control Keys

Connect the unit to power as described previously, then press the button to turn it on. The touch screen will activate.
You can press the button once to put the unit into standby mode and then it will automatically turn off after 20 minutes. Or you can press and hold the button to turn off the unit directly.
NOTE: If the Wi-Fi network is not connected on this unit, a Wi-Fi connection window will pop up.
RECORD YOUR SINGING PERFORMANCE
While music is playing, press the REC button to start recording your singing along with the music.
The recording indicator will appear on-screen.
To stop recording, press the REC button again.
NOTES:
• You can save the recorded vocals and music to the built-in memory or a USB flash drive.
• If you intend to save the recorded audio files on a USB drive, ensure to insert a USB flash drive into the USB port on the unit.
There are three built-in light modes. Simply press the button repeatedly to cycle through the different lighting effects.
To select a voice effects, you have two options to cycle through the different voice effects:
a. Press the button repeatedly.
b. Press the button once and turn the VOLUME/EFFECTS control to select a sound effect.
Press the button to play the song.
During playback, press the button to pause the song.
To go back or advance one track, press the or button, respectively.
NOTE: PLAY/PAUSE, SKIP functions are only available in Bluetooth and USB modes.
Press the menu button to access the menu screen from any mode or screen.
Press the button to go back to the previous screen.
Press the VOLUME/EFFECTS control key; you’ll be presented with two options:
a. Adjust MUSIC VOLUME
b. Adjust MIC VOLUME
Choose your preference, then adjust it by rotating the VOLUME/ EFFECTS control knob or using the touchscreen.
NOTE: Changing the MIC VOLUME setting will control the volume for both microphones.

Sound Effects

Name	Effect Description
Basic Pitch	Silky smooth & balanced reverb & echo; a great all around go-to

vocal enhancer
Alt-Rock| Queue up your fav alternative & rock tunes with this crowd-pleasing vocal effect
Reggae-Tone| Enhanced echo makes voices shine especially while singing reggae and reggaeton
Grunge| Unmistakably gritty, great for rock, alt, pop and just making your voice sound cool
Hip-Hop| Big room echo & reverb, great for hip-hop, rap and R&B
Oldtown Rd| A touch of echo with added vocal boost that’s great for belting out country tunes
Up to Mars| Big echo, good for a wide range of songs from ballads to funk
Pitch Tune C| Pitch Tune like the pros with this pitch enhancing effect for singing in the key of C
Pitch Tune D| Pitch Tune & enhancing effect for singing in the key of D
Pitch Tune E| Pitch Tune & enhancing effect for singing in the key of E
Pitch Tune Chromatic| Pitch Tune & enhancing effect (Chromatic Scale)
Nosebleed Seats| Did someone say sold out stadium shows?
Radio| Great for singing 90’s Rock or for making big announcements
Doubling| Classic & versatile doubling effect
Doubling Tuned| Voice doubling with pitch tuning enhancement
Radio Tuned| Classic radio effect with pitch tuning enhancement
Squeeze| A fun, voice morphing effect that tweaks voices to a higher pitch
Diva| Add a sassy touch to voices
Voice Drop| Deepens voices for a fun effect
Deep Deep| Tunes voices deep & low
Robot| Machiney & robotic
Chipmunk| Mousey, squeaky fun voice effect
Echo| Sound reverb effect

Record songs

While music is playing, press the REC button to start recording your singing and the music. A timer will appear on the screen.
To stop recording, press the REC button again. A prompt will appear, giving you the option to Delete or Save the recording.
If you choose Save, a dialog box will appear asking you to select the save location: Internal or USB. Ensure a USB flash drive is inserted into the USB port if you opt to save to USB.
NOTES:
• Recorded vocals and music can be saved to the built-in memory or a USB flash drive.
• Remember to insert a USB flash drive into the USB port if you want to save the recording file there.
After selecting the save location, a rename box will pop up, allowing you to rename the recording file as desired.
If you choose Delete, a Yes or No selection box will appear to confirm the deletion.

Connecting a device via bluetooth

Connect the unit as described previously and turn it on by pressing the power button .
Press the button or select BLUETOOTH to enter Bluetooth mode.
Enable Bluetooth on your device by accessing its settings and searching for discoverable devices. Look for “SINGING MACHINE PLATINUM” in the list of available Bluetooth devices and select it.
NOTE: Refer to the user manual of your Bluetooth device for detailed pairing instructions.
Once connected, the screen will indicate that your Bluetooth device is successfully paired.
NOTES:
• If your Bluetooth device requires a passcode during pairing, enter “0000” to connect.
• On some Bluetooth devices, after pairing, select your Bluetooth device as “Use as Audio Device” or similar.
• If the connection is lost after successful pairing, ensure that the distance between the speaker and the Bluetooth-enabled device does not exceed 30 feet/10 meters.
To control playback from your Bluetooth device using this unit, press the play button to start playback (ensure the music app is open). Press the play button again during playback to pause the song.
For track navigation, use the skip buttons or to go back or advance one track.
When you’re finished using the Bluetooth connection, press Disconnect Device to terminate the connection.
To sing without the lead singer’s vocals on the recording, press the Vocal Fader OFF button. To restore the lead singer’s vocals, press Vocal Fader ON.
NOTE: The effectiveness of lead vocal removal may vary depending on the song.

Using the LINE IN Jack

Connect the unit as previously described and power it on by pressing the button.
Use an appropriate cable (3.5mm audio cable, not included) to connect the external device to the AUX IN Jack on the rear of this unit, following the instructions provided earlier. This connection allows the audio to be played through your Singing Machine.
NOTES:
• It’s highly recommended to set the volume on the auxiliary unit to 1/3 or lower to prevent distortion.
• Please note that skipping files/tracks is not possible on this unit when using an external device.
Select LINE IN to enter the Aux in mode.

Playing Songs from the Recorded Files

Connect the unit as previously described and power it on by pressing the button.
Enter the MEDIA menu by selecting MEDIA.
Choose your desired playlist by selecting USB or RECORDINGS.
NOTE: If the audio file you want to play is stored on a USB flash drive, make sure to insert the USB flash drive into the USB port of this unit.
Use the touch screen or the or buttons to navigate through the song list. Once you’ve found the desired recorded audio file, press once on the touch screen or the play button on the control panel to start playing the audio file. Press the play button again during playback to pause the file. NOTE: To delete a file, press and hold the file on the touch screen.

Troubleshooting Guide

If this unit experiences any issues, consider the following troubleshooting steps before seeking service:
No Power

Ensure the power is on by pressing the power button .
Check that the AC adapter is securely connected to the rear of the unit.
Try connecting the unit to a different outlet.
If applicable, charge the unit if the battery is depleted.
Strong electro-magnetic interference may disrupt the unit’s function. Restart the unit as instructed in the manual. If issues persist, try using the product in a different location.

No Sound – General

Increase the Music Volume if set to minimum.
If using an external device, adjust its volume accordingly.

No sound from the Microphone

Replace the batteries if the wireless microphone is not working.
Ensure the microphone is securely connected to the MIC 1 or MIC 2 jack (for wired microphones).
Confirm the microphone is turned on.
Adjust the VOLUME to ensure it’s not set too low.

File(s) on USB not playing

Replace corrupted files.
Ensure the file format is compatible with this unit.
Check if the connected USB device is supported by the product.

Bluetooth Device Pairing Issues

Turn off other Bluetooth devices to prevent accidental pairing.
Activate the Bluetooth function on your device or refer to its manual for guidance.
Restart pairing by accessing the Bluetooth icon on the main menu or press the button on the unit.

Music Unavailable After Bluetooth Connection

Confirm that your Bluetooth device supports the A2DP Bluetooth profile.
Adjust the volume on the external Bluetooth device as needed

Unit will Not record

Insert a USB drive or free up space if the drive is full by transferring recordings to a computer.

Failed to Connect to the Wi-Fi network

Ensure the unit is within the Wi-Fi signal range.
Verify that the Wi-Fi signal on the unit has not been turned off.
Double-check the entered password for accuracy.
WPA3 security settings may cause connection issues. If you have WPA3 security, consider switching to WPA2 or lower. Alternatively, reach out to us for further assistance.

No Internet Connection

Ensure the unit is within a reasonable distance from your router (ideally within 10 meters).
Weak Wi-Fi signal strength may prevent proper password verification.
By default, the unit’s Date and Time synchronize with internet time. If “Automatic date & time” is turned off in the Settings menu, set the date and time manually.
Incorrect Date and Time settings, such as December 31, 1969, may impede website access.
If the unit is successfully connected to the router’s Wi-Fi but still unable to access the internet, check the router’s settings to ensure that the unit is not restricted from going online. Consult your router’s instruction manual for guidance.
Verify the unit’s Wi-Fi functionality by connecting it to your mobile device’s hotspot with data service.
To further verify the unit’s Wi-Fi functionality, connect it to your mobile device’s hotspot with data service.

Specifications

AUDIO
Output Power ………………………………………………………………………………………………… 50 Watts (RMS)
BLUETOOTH
Bluetooth Version ……………………………………………………………………………………………………………….V5.0
Working Distance …………………………………… Up to 30 feet/10 meters measured in open space
USB
Format ……………………………………………………………………………………………………………………………… FAT32
Maximum Compatibility ……………………………………………………………………………………………………32GB
Wi-Fi frequency ……………………………………………………………………………………………….. 2.4GHz/5GHz
GENERAL
Power …………………………………………………………………………………………………….. 100-240V, 50-60Hz
Output ………………………………………………………………………………………. 18VDC 3A Positive Center
Dimensions – Main Unit ………………………… 14.4 x 9.4 x 14.2 inches (36.5 x 23.8 x 36.6cm)
Weight – Main Unit ………………………………………………………………………………………… 8.7 Lbs (4.0kgs)
Wireless Microphone………………………………………………………………..2.4G wireless Microphone (2)
Internal memory ………………………………………………………………………………….. 4GB RAM, 16GB flash
Line In …………………………………………………………………………………………………………. 3.5mm Stereo Jack
Line Out …………………………………………………………………………………………………….. 3.5mm Stereo Jack
Microphone Jack ……………………………………………………………………………………………………. 6.3mm (2)

Specifications are subject to change without notice.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks and logos by The Singing Machine Company, Inc. is under license.
Other trademarks and trade names are those of their respective owners.
FCC Statement：
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
Pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modiﬁcations to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
ISED Statement：
This device complies with Industry Canada license‐exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The digital apparatus complies with Canadian CAN ICES‐3 (B)/NMB‐3(B).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
The device is restricted for indoor use only when operating in the 5150-5250MHz frequency range in Canada

Visit Our Website: www.singingmachine.com
Copyright © 2024 All Rights Reserved.
U.S. Representative
Company Name : The Singing Machine Company, Inc.
Address : 6301 NW 5th Way, Suite 2900,
Fort Lauderdale, FL33309, USA
Telephone : 1-866-670-6888
Website : www.singingmachine.com
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9011-2406-ESF01-US