BISSELL 2920 Power Lifter Swivel Lift-Off Pet User Guide

2920 Power Lifter Swivel Lift-Off Pet
User Guide

Product Overview

Go online for a comprehensive walkthrough of your new purchase!
This guide has everything you need to get ready for first use, including setting up, using, and maintaining your machine, but online you’ll find additional resources like tips and troubleshooting, videos, product registration, parts, and more.
Go to support.BISSELL.com.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical  appliance, basic precautions should be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

• Do not leave the vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
• Do not use it for any purpose other than described in this user guide. Use only the manufacturer’s recommended attachments.
• Do not use a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle a plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Turn all controls OFF before plugging or unplugging the vacuum cleaner.
• Use extra care when cleaning on stairs.
• Do not use it to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use a vacuum cleaner in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use it to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use without filters in place.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Use only on dry, indoor surfaces.
• Keep appliance on a level surface.
• Do not carry the vacuum cleaner while it is running.
• Unplug before connecting or disconnecting the TurboBrush® Tool.
• Plastic film can be dangerous. To avoid the danger of suffocation, keep away from children.
• Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.
• Turn Power Switch OFF and disconnect the polarized plug from the electrical outlet BEFORE performing maintenance or troubleshooting checks.

SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS MACHINE VOIDS THE MANUFACTURER’S WARRANTY.

THIS APPLIANCE HAS A POLARIZED PLUG To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

Warranty

The 5-Year limited warranty may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.

What’s in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Assembly

Go to support.BISSELL.com for assembly videos.

Certain trademarks are used under license from The Procter & Gamble Company or its affiliates.

Using Your Vacuum

For additional ways to use your vacuum’s features, check out support.BISSELL.com.

Above Floor Cleaning

Visit support.BISSELL.com to see all the ways you can use your vacuum tools.

WARNING Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

Emptying the Dirt Tank

For additional maintenance steps, visit support.BISSELL.com.

Cleaning the Inner Cyclone Separator

We have additional maintenance videos for your machine on support.BISSELL.com.

WARNING To reduce the risk of electrical shock:

• Turn Power Switch OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.
• Before using your vacuum, make sure that the Dirt Tank is in the locked position and that all filters, both Pre- and Post-Filters, are in place. DO NOT operate your vacuum without these filters.

Cleaning and Replacing the Filters

Visit BISSELL.com to find replacement filters.

Pre-Motor Filter

Post-Motor Filter
For optimal performance, replace the filter every 6 months.

WARNING To reduce the risk of electrical shock:

• Turn Power Switch OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.
• Do not operate a vacuum with damp or wet filters. Allow components to dry before reassembling the Dirt Tank.
• Do not use without filters in place.

Protecting the Vacuum’s Motor

For more assistance with your vacuum’s motor protection, visit support.BISSELL.com.

There is an internal thermal protector in your vacuum that protects it from overheating. It controls the main vacuum motor only, not the brush motor. When it activates, the main motor will stop.
The front lights and Brush Roll will stay on but there won’t be any suction. If this happens, follow these steps:

1. Turn the vacuum OFF and unplug from the electrical outlet.
2. Check for the source of the overheating problem (full Dirt Tank, dirty filters, or a clog) and fix it by following the steps in the “Vacuum won’t pick up dirt” troubleshooting section.
3. When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the vacuum will not turn ON or the thermal protector continues to activate contact Consumer Care.

Troubleshooting

Below are some of the issues you may run into. If you don’t see the issue you’re experiencing below, visit support.BISSELL.com.

the Suction Control feature on the Handle. See page 4.
Vacuum Won’t
Pick Up Dirt| There is a clog in the vacuum.| Remove the main hose, and run the broomstick through to clear.
Remove bottom brush cover and clear debris from brush, belt, and foot area.
Remove lower hose and run broomstick through to clear any clogs.
The filters are dirty.| Remove and rinse Pre-Motor Filters. Allow enough time for them to dry completely before reinserting. Remove and dust off Post-Motor Filter. See page 6.
Incorrect Suction Control settings.| Adjust using the Suction Control feature.
See page 4.
Brush Roll
Doesn’t Rotate| Brush Roll Switch is OFF.| Make sure the Brush Roll Switch is ON.
The vacuum is locked in an upright
position.| Recline vacuum and turn the Brush Roll Switch ON.
Brush Roll has lodged debris or other entanglements, keeping the brush from rotating.| Remove bottom brush cover and clear debris from brush, belt, and foot area. To reset the brush motor, the machine should be unplugged before turning it ON.
Loud Noise| The suction relief valve was activated.| Clear any clogs from the upper and lower hose and brush area. Also, clean all filters.

WARNING To reduce the risk of electrical shock, turn Power Switch OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

We’re Waggin’ Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors, and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.

But wait, there’s more!
Join us online for a complete guide to your new product, including troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com.

****©2020 BISSELL Inc. All rights reserved.
Part Number 1623050 05/20

References

• BISSELL® | Vacuum Cleaner, Carpet Cleaner, Steam Cleaner and Parts
• BISSELL® Pet Promise
• Support Home Page

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