ampoza C250 Smart Garage Camera with Remote Control User Guide
- June 5, 2024
- ampoza
Table of Contents
ampoza C250 Smart Garage Camera with Remote Control User Guide
Get Started
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Connect the power adapter to your Ampoza Open Sesame. Don’t worry about physical installation just yet; we’ll handle that later.
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Download the Ampoza app from the Apple App Store or Google Play Store on a compatible phone or tablet. You’ll finish the rest of setup from the app.
Safety, Warranty and Regulatory Guide for Ampoza Open Sesame
This booklet provides important safety, regulatory and warranty information that you should read before using your Ampoza Open Sesame. You can find an online version of this document at ampoza.com/legal.
Basic Safety
WARNING: HEALTH AND SAFETY INFORMATION
To avoid damaging your device, accessories or any connected devices, and to
reduce the risk of personal injury, discomfort, property damage or other
potential hazards, follow the precautions below and those found in the Ampoza
Open Sesame Safety, Warranty and Regulatory Manual at
ampoza.com/legal.
Handle your Ampoza Open Sesame with care. You may damage the device if you disassemble, drop, bend, burn, crush or puncture your device. Don’t expose your Ampoza Open Sesame to liquids, which can cause a short circuit and overheating. If it gets wet, do not attempt to dry it using an external heat source. Do not use your Ampoza Open Sesame in the bathroom. Do not expose your Ampoza Open Sesame to direct sunlight. Ampoza Open Sesame and its power adapter are designed to work best in ambient temperatures between -4 and 122 ºF (-20 and 50 ºC) and should be stored between ambient temperatures of -4 and 140 ºF (-20 and 60 ºC). Do not expose Ampoza Open Sesame to temperatures above 140 ºF (60 ºC) as this may damage the product or pose a risk of fire.
Be sure the power adapter and device are well ventilated when in use. Using damaged cables or power adapters or using them when moisture is present can cause fire, electric shock, injury or damage to the device or other property. Make sure the power adapter is plugged into a receptacle near the device and is easily accessible. This product is intended for use with a certified Limited Power Source (LPS) rated 5V DC, maximum 2 Amp. Only power your Ampoza Open Sesame with the included power adapter and cable or compatible accessories. Failure to use compatible accessories can cause fire, electric shock, injury or damage to the device and accessories.
Maintain a distance of 8 inches (20 cm) from your body to be consistent with how the device is tested for compliance with RF exposure requirements.
Contact customer service and do not use your Ampoza Open Sesame if it isn’t working properly or has been damaged.
Risk Of Severe Injury
TO REDUCE THE RISK OF SEVERE INJURY TO PERSONS, DO NOT USE AMPOZA OPEN SESAME
WITH EITHER ONE-PIECE OR SWINGING DOORS. USE THIS DEVICE ONLY WITH SECTIONAL
DOORS.
If using Ampoza Open Sesame with a residential garage door opener, the product must be used only with door openers manufactured after 1993 that use photoelectric sensors located near the bottom of the door track.
Proper Handling and Use
Follow these guidelines when cleaning your Ampoza Open Sesame.
Care and Cleaning
Unplug the device and adapter before cleaning during lightning storms, or when
unused for extended periods of time. Use a clean, soft and dry cloth to clean
the device and power adapter. Do not use any chemical detergent, powder or
other chemical agents (such as alcohol or benzene) to clean your Ampoza Open
Sesame.
Service and Support
For online help and support, visit
ampoza.com/support
Regulatory Information
Regulatory information, certification and compliance marks specific to Ampoza
Open Sesame can be found on your device. Additional regulatory and
environmental information can be found at
ampoza.com/legal.
Manufacturer Address:
Ampula Inc. 160 E Tasman Drive, Suite 112, San Jose, CA, 95134, USA
EMC Compliance
Important: this device and power adapter have demonstrated Electromagnetic
Compatibility (EMC) compliance under conditions that include the use of
compliant peripheral devices and shielded cables between system components. It
is important that you use compliant peripheral devices and shielded cables
between system components to reduce the possibility of causing interference to
radios, televisions and other electronic devices.
Changes or modifications to this product not authorized by Ampoza could void the electromagnetic compatibly (EMC) and wireless compliance and negate your authority to operate the product.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
© Ampula. All Rights Reserved. Ampoza and Ampoza Open Sesame are trademarks of Ampula, Inc.
App Store, iPhone, iPad and iPod touch are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
Ampoza Hardware Limited Warranty
USA and Canada
This Limited Warranty applies only if you purchased your Ampoza product
(“Ampoza Product”) in the United States or Canada.
What does this warranty cover and how long does it last?
Ampoza warrants that a new Ampoza Product (including any ancillary parts
that may be packaged with it) will be free form defects in materials and
workmanship under normal use in accordance with Ampoza’s published user
documentation for one year from the date of original retail purchase in its
original packaging by you. If an Ampoza Product has been refurbished, Ampoza
warrants that the Ampoza Product (including any ancillary parts that may be
packaged with it) will be free from defects in materials and workmanship under
normal use in accordance with Ampoza’s published user documentation for ninety
days from the original date of retail purchase by you (these warranties are
collectively referred to as our “Limited Warranty”).
What will Ampoza do?
(THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this Limited Warranty
arises and you return your Ampoza Product during the Limited Warranty period
(which is one year for new Ampoza Products and ninety days for refurbished
Ampoza Products), Ampoza will in its sole discretion and to the extent
permitted by law repair your Ampoza Product using new or refurbished parts,
replace your Ampoza Product with a new or refurbished Ampoza Product
functionally at least equivalent to yours or accept the return of your Ampoza
Product in exchange for a refund of the purchase price you paid for your
Ampoza Product. If Ampoza repairs or replaces your Ampoza Product, the
repaired or replaced Ampoza Product will continue to be warranted for the
remaining time of the original warranty period. All returned parts for which
you have received a replacement will become the property of Ampoza. Repair or
replacement may result in loss of data. Nothing in this Limited Warranty will
reduce or otherwise affect your statutory rights in relation to your Ampoza
Product.
THIS LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY AMPOZA PROVIDES FOR YOUR AMPOZA PRODUCT AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, AMPOZA EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR AMPOZA PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR AMPOZA PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, so th above limitation may not apply to you.
What does this warranty not cover?
This Limited Warranty is only valid and enforceable in locations where the
Ampoza Product is sold and will apply only if you purchased your Ampoza
Product from Ampoza or its authorized resellers. This Limited Warranty only
applies to hardware components (and not any software elements) of the Ampoza
Product, and this Limited Warranty does not apply to damage caused by:
- normal wear and tear;
- accidents;
- misuse (including failure to follow product documentation);
- neglect;
- disassembly;
- alterations;
- service other than by Ampoza-authorized technicians; and
- external causes such as, but not limited to: water damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied to the Ampoza Product, and extreme t thermal or environmental conditions. This Limited Warranty does not guarantee that use of the Ampoza Product will be uninterrupted or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMPOZA AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “AMPOZA PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR AMPOZA PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT AN AMPOZA PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AMPOZA PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR AMPOZA PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AMPOZA FOR YOUR AMPOZA PRODUCT
Some states, provinces or termites do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How do you make a claim?
To make a claim under the Limited Warranty, please contact Ampoza Product
Support at ampoza.com/support. You must provide
your name, contact information, and the setup code of your Ampoza Product to
receive support. You may also be required to provide a purchase receipt.
Other Limitations:
No vendor, seller, authorized reseller, employee or representative of Ampoza
or its affiliates or any third party is authorized to make any modification,
extension, or addition to this Limited Warranty. If any term of this Limited
Warranty is held to be illegal or unenforceable, the remaining terms of this
Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you:
This warranty gives you specific legal rights, and you may also have other
rights that vary from jurisdiction to jurisdiction.
This Limited Warranty is given by Ampula Inc., organized in the state of Washington whose principle place of business is at 160 E Tasman Drive, Suite 112, San Jose, CA, 95134, United States.
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.