Carter Hoffmann CNH10.5TB Crisp N Hold Fried Food Holding Station Instruction Manual

Carter Hoffmann CNH10.5TB Crisp N Hold Fried Food Holding Station

CRISP N’ HOLD FRIED FOOD HOLDING STATION
Specifications

• Models: CNH10.5TB & CNH12TB
• Manufacturer: Carter-Hoffmann
• Address: 1551 McCormick Avenue Mundelein, IL 60060 U.S.A.
• Phone: 847-362-5500
• Fax: 847-367-8981
• Email: technicalservice@carter-hoffmann.com
• Part Number: 18400-0045

Product Usage Instructions

Safety Precautions

• WARNING: ELECTRIC SHOCK HAZARD – All service requiring access to non-insulated components must be performed by qualified service personnel.
• CAUTION: BURN HAZARD – Exposed metal surfaces can be hot to the touch and may cause burns.

IMPORTANT SAFETY INSTRUCTIONS:

1. Be familiar with the appliance use, limitations, and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.
2. This appliance must be grounded. Connect only to properly grounded outlet.
3. Use this appliance only for its intended use as described in the manual
4. Cleanliness of this appliance and accessories is essential to good sanitation.
5. DO NOT submerge this appliance in water. Avoid placing it near wet areas.
6. DO NOT operate this appliance if it has a damaged cord or plug.
7. Only qualified service personnel should service this appliance.
8. DO NOT cover or block any openings on the appliance.

Features & Specifications
The CRISP N’ HOLD FRIED FOOD HOLDING STATION is available in models CNH10.5TB and CNH12TB. It is designed to hold pre-cooked food at temperature and is not suitable for industrial or laboratory use.

• Installation
  Follow the installation instructions provided in the manual, ensuring the appliance is properly grounded and located in a suitable environment away from water sources.

• Startup
  Prior to use, ensure the appliance is connected to a properly grounded outlet and follow the startup procedures outlined in the manual.

• Normal Operation
  During normal operation, monitor the temperature settings and ensure the appliance is functioning correctly to maintain food at the desired temperature.

• Daily Cleaning Procedures
  Regularly clean the appliance and its accessories following the recommended cleaning procedures to maintain good sanitation standards.

FAQ

• Q: Can I use this appliance for industrial purposes?
  A: No, this equipment is not designed for industrial or laboratory use. It is specifically designed to hold pre-cooked food at temperature.

• Q: What should I do if the appliance is not working properly?
  A: Do not operate the appliance if it is not working properly. Contact qualified service personnel for assistance.

CRISP N’ HOLD FRIED FOOD HOLDING STATION MODELS: CNH10.5TB & CNH12TB
OWNERS / OPERATORS MANUAL

• MANUFACTURED BY:

• CARTER-HOFFMANN 1551 MCCORMICK AVENUE MUNDELEIN, IL 60060 U.S.A.

• PHONE: 847-362-5500

• FAX: 847-367-8981

• EMAIL: technicalservice@carter-hoffmann.com

SAFETY PRECAUTIONS

• WARNING: ELECTRIC SHOCK HAZARD
  All service requiring access to non-insulated components must be performed by qualified service personnel. Failure to heed this warning may result in severe electric shock.

• CAUTION: ELECTRIC SHOCK HAZARD
  Turn off power and disconnect this appliance from electrical power before performing any maintenance or service.

• CAUTION: BURN HAZARD
  Exposed metal surfaces can be hot to the touch and may cause burns.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed. They include:

1. Be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.

2. This appliance must be grounded. Connect only to properly grounded outlet.

3. Use this appliance only for its intended use as described in the manual.

4.  This equipment is specifically designed to hold pre-cooked food at temperature.

5. This equipment is not designed for industrial or laboratory use.

6. This equipment is not designed for industrial or laboratory use.

7. Cleanliness of this appliance and accessories is essential to good sanitation.

8. DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors in this appliance.

9. DO NOT store this appliance outdoors. DO NOT use this product near water – for example,
   near a kitchen sink, in a wet basement, or near a swimming pool, and the like.

10. DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated surfaces, and do not let cord hang over edge of table or counter.

11. Only qualified service personnel should service this appliance.

12. DO NOT cover or block any openings on the appliance.

NOTE:
The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and/or adjustment procedures, is intended for use by qualified technical personnel and is subject to change without notice.

FEATURES & SPECIFICATIONS

• Forced Convection Fried Food Holding Station
  • The Crisp n’ Hold provides a heated stream of air to maintain fried food temperature and freshness, temporarily slowing the cooling of product after cooking. Forced air is heated through an electric resistance heater and ducted to a food grate. The heated air is discharged through small circular openings in the bottom of the grate and through a slotted opening located front top to provide a warm blanket of air over the food. Additionally, the grate has small round embossments to minimize hot metal contact with the food. Dual-sided access with removable food grate and crumb pan
• Overall Dimensions inches (mm):
  • CNH10.5TB: 8.875” (225mm) H x 22” (559mm) D x 10.688” (270mm) W
  • CNH12TB: 8.875” (225mm) H x 30.125” (765mm) D x 12.688” (321mm) W
• Cabinet Material: 300 series stainless steel….400 series stainless and aluminized where appropriate.
• Controls: Electrical / mechanical thermostat mounted inside of electrical cabinet.
• Heater System: Electrical resistance heater, located away from oils and vapors.
• Performance: Temperature range to 90 to 220°F (32 to 104°C). Factory preset to 190°F (88°C). Preheat to 190°F (88°C) in 30 minutes.
• Agency Approvals: (Pending)

Electrical Characteristics

CNH10.5TB

• Watts: 700
• Voltage: 120
• Phase: 1
• Frequency: 60 HZ
• Amperage Draw: 5.9 amps
• Plug configuration: Six foot cord with 3-prong grounding plug; NEMA 5-15P

CNH12TB

• Watts: 1400
• Voltage: 120
• Phase: 1
• Frequency: 60 HZ
• Amperage Draw: 11.8 amps
• Plug configuration: Six foot cord with 3-prong grounding plug; NEMA 5-15P

UNPACKING AND INSPECTION

• This appliance should be thoroughly cleaned prior to use.
• See the CLEANING INSTRUC-TIONS, on page 7 of this manual.
• NOTE: DO NOT discard the car-ton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation.
  Refer to FREIGHT DAMAGE CLAIM PROCEDURE.

UNPACKING AND INSPECTION

1. Remove the cabinet from shipping carton, ensuring that all packing materials and protective plastic have been removed from the unit. Inspect all components for com-pleteness and condition.
2. If any freight damage is present, a freight claim must be filed immediately with the shipping company. Freight damage is not covered under warranty.
3. Check to insure all components are included: cabinet, instruction packet and additional accessories, such as food grate and crumb tray
4. Read operation instructions completely.
5.  Appliance should be thoroughly cleaned before use. See CLEANING INSTRUCTIONS, page 7.

FREIGHT DAMAGE PROCEDURE
NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY : Regardless of the extent of damage. Contact your dealer immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim with them. This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not covered under warranty. We will, however, at your request, supply you with the necessary documents to support your claim.

INSTALLATION

• WARNING: Risk of personal injury
• Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical codes.

Location

• For proper operation and maximum performance, locate the Crisp n’ Hold in an ambient air temperature of 70º F (21ºC).

• Avoid areas near exhaust fans where there is active air movement. For safe operation, locate the unit a reasonable distance from combustible walls and materials.

• To prevent injury and damage, locate the unit at a proper and safe working height. The location should be level, clean of de-bris, and strong enough to support the weight of a fully loaded unit.

• To prevent electrical shock during installation, make sure unit is not plugged into an electrical outlet. If unit has been operated, allow to cool before installing.

• CAUTION:
  To reduce the risk of fire, the appliance is to be mounted on surfaces of noncombustible material only.

• IMPORTANT: Power cord is 6′ long.

• If necessary, contact a licensed electrician to install an appropriate 20 amp electrical circuit with correct NEMA receptacle. DO NOT use an extension cord.

• CAUTION:
  Electrical Shock Hazard

• The ground prong of the power cord is part of a system de-signed to protect you from electric shock in the event of internal dam-age. DO NOT cut off the large round ground prong or twist a blade to fit an existing receptacle.

• IMPORTANT: NOT UNDER WARRANTY

• Damage to unit due to being connected to the wrong voltage or phase is not covered by warranty. Damage caused by leaks due to improper installation is not covered by warranty.

• CAUTION: Risk of personal injury

• Unit is not waterproof, to avoid electrical shock keep unit and counter from being submerged in water. Do not operate if unit has been submerged in water.

Countertop Mounting

• NOTE: This cabinet is not intended to be dropped into an enclosed compartment. It must be placed on a counter. The counter must be made of a non-combustible material, located away and shielded from combustible materials, clean and free of debris. Locate and drill four mounting holes in counter top.
• If desired, you may remove the legs from unit and secure to counter top using threaded mounting holes previously occupied by legs. Seal the perimeter of unit where it meets the counter top with a food grade silicone sealant.

GROUNDING INSTRUCTIONS

• This appliance is equipped with a cord having a grounding wire with a grounding plug which must be plugged into an outlet that is properly installed and grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
• WARNING—Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
• The ground lug of this appliance must be connected to a suitable building ground.

Startup

1. Plug the Crisp n’ Hold into a properly grounded electrical receptacle. See serial tag on the side of the unit to verify the proper electrical requirements.
2.  Ensure all plastic and packaging materials have been removed.
3. Set POWER switch to “ON” position.
4. Do not load product into the cabinet. Allow the heat to remove any residual oils which may adhere to inside met-al surfaces. A slight emission of smoke is normal for the first few hours of operation.
5. Cabinet is preset at the factory, no temperature adjustment is necessary.

NORMAL OPERATION

• CAUTION : HOT SURFACE
• Inner surfaces of the unit will be very hot during and after operation.
• Avoid touching the cabinet when loading or removing product.

Daily operating procedures

1. Prior to use, unit must have been installed properly and tested by a trained installation or service professional.
2. Unit must be clean and grease free prior to use.
3. Verify that the crumb pan and food grate are installed properly. Note: the crumb tray will fit in one direction but not the other. If it does not fit properly, turn it around.
4. Turn power on by flipping the toggle switch upwards. The motors should begin to turn and create airflow.
5. Unit will automatically begin to preheat, allow 30 minutes for unit to climb to operating temperature of 190ºF (88ºC).
6. Load product into Crisp n’ Hold.
7. The cabinet must be cleaned daily. Perform cleaning at the end of each day. It is important to follow the cleaning procedures to keep grease and debris from building up. Failure to perform daily cleaning will clog the filters and damage the electrical components. See page 7 for cleaning instructions.

CLEANING PROCEDURES

• CAUTION: ELECTRIC SHOCK HAZARD
• Disconnect appliance from electric power before cleaning.
• CAUTION: HOT SURFACE
• Exposed surfaces can be hot to the touch and may cause burns. Allow appliance to cool before cleaning.
• IMPORTANT: DO NOT spill or pour water into controls, control panel or wiring. Water damage is not covered by warranty.

CAUTION:
Beware of sharp edges on sheet metal during cleaning, especially during removal of food grate and crumb pan.

1. After all food products have been removed from the cabinet, turn the power switch to “OFF” and allow the cabinet to cool for 30 minutes.
2. Unplug the unit prior to any cleaning.
3. The unit consists of three assemblies: base (housing all electri-cal components), crumb pan and food grate.
4. Lift out the food grate and crumb pan. Clean them by hand washing with soap and water and rinsing thoroughly with clean water. They may also be run through an automaticdish washer.
5. Reinstall when all parts are dry and clean.
6. Inspect and clean the areas where there are vents, making sure no water gets into the internal controls or electrical areas of the cabinet.

CAUTION|

• Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates will cause permanent damage to stainless steel products. The damage appears as pits, eruptions, voids, small holes, severe discoloration or dulling of the metal finish. Water with high chloride content can also dam- age stainless steel.
• If unsure of your water quality, we recommend you have it tested. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COVERED BY THE WARRANTY.

---|---
 | RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL
Purpose| Frequency| Cleaning Agent| Method of Application
Routine| Daily| Soap, ammonia| Sponge with cloth, rinse with clear water cleaning
 | detergent and waterand wipe dry.
Smears/| As| Stainless steel cleaner| Rub with soft cloth as directed on package.
Fingerprints| needed|  | or similar products Rub in direction of grain of
 | stainless steel. Do not use on vinyl trim.
Stubborn| Daily| Any chloride-free| Apply with damp sponge or cloth. Rub in
spots and| as| or| direction of grain of stainless steel. Rinse
stains| needed| phosphate-free| thoroughly, especially if cleaner contains
 |  | cleaner| chlorine bleach, do not use on vinyl trim.
Hard water| Daily| Vinegar| Swab with cloth. Rinse with water and dry.
spots| as needed

WIRING DIAGRAM

• CNH10.5TB
  • 120 volts 700 watts 5.9 amps 1 phase 60 Hz
• CNH12TB
  • 120 volts 1400 watts 11.8 amps 1 phase 60 Hz

TROUBLESHOOTING GUIDE

No power to unit| Not plugged in or circuit breaker tripped| Check or reset circuit breaker Connect to proper receptacle
Power cord damaged| Check – replace if required
Power switch damaged or defective| Check – replace if required
Food dries out too quickly| Thermostat incorrectly set or defective| Check proper operation or calibration of thermostat
Unit is on, motors are running but no heat| Internal wiring error| Call service technician
Element hi-limit trip /defective| Call service technician
Takes too long to get to temperature| Improper voltage Bad element

Fan motor not working

| Call service technician
Unit is hot but low or no airflow| Internal wiring error| Call service technician
Circulation motor has quit| Call service technician
Improper voltage| Call service technician to verify that the incoming voltage matches unit specifications.

• NOTE:
  For warranty service, call Carter-Hoffmann direct at 800-323-9793 or email technicalservice @carter-hoffmann.com for authorization, we will dispatch the nearest authorized service agency.

• NOTE:
  The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and / or adjustment procedures, is intended for use ONLY by qualified technical personnel.

WARRANTY

• Carter-Hoffmann Warranty:
• Carter-Hoffmann (“CARTER-HOFFMANN”) warrants to the initial purchaser of its standard Carter Line Products that CARTER-HOFFMANN will, at its option, repair or replace, during the warranty period set forth below, any part of such products made necessary due to a defect in material or workmanship which is present when the product leaves its factory and which manifests itself during the warranty period under normal use and service.
• This warranty applies only to original equipment owned and possessed by the initial purchaser and the warranty period begins on the date of original shipment from the CARTER-
• HOFFMANN factory and extends as follows: to component parts and labor for 12 months (36 months on hotLOGIX holding cabinets, levels 3 through 10, and cook & hold  cabinets); to refrigeration compressor unit for one year (limited to replacement only – not to include labor for removal, repair or replacement).
• Repair or replacements under this warranty will be performed, unless otherwise authorized in writing by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part or component to be given if found by
• CARTER-HOFFMANN to be defective.
• CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its products other than that covered in this warranty. This warranty applies only within the continental United States and Canada. In Alaska and Hawaii, this warranty applies only to and is limited to the supply of replacement parts.
• Warranty Exclusions and Limitations:
• Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically disclaimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend beyond the description on the face hereof. This warranty does not cover and CARTER-HOFFMANN shall not under any circumstances be liable for any incidental, consequential or other damages (such as injury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not specifically covered) arising in connection with the use of, inability to use, or failure of these products.
• Specifications subject to change through product improvement and innovation.

Carter-Hoffmann 1551 McCormick Ave.

• Mundelein, Illinois, 60060 USA
• Phone: 847-362-5500
• Toll free (USA and Canada): 800-323-9793
• Fax: 847-367-8981
• Sales & Marketing  email: sales@carter-hoffmann.com
• Service email : technicalservice@carter-hoffmann.com
• Company Website: www.carter-hoffmann.com

References

• Hoffmann

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