BOSCH PKM975DK1D Built In Electric Hob Instruction Manual
- June 1, 2024
- Bosch
Table of Contents
- BOSCH PKM975DK1D Built In Electric Hob
- Safety
- Preventing material damage
- Environmental protection and saving energy
- Familiarising yourself with your appliance
- Basic operation
- PowerBoost function
- Sensor frying system
- Childproof lock
- Time-setting options
- Automatic switch-off
- Basic settings
- Cleaning and servicing
- Troubleshooting
- Disposal
- Customer Service
- Installation instructions
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
BOSCH PKM975DK1D Built In Electric Hob
Safety
Observe the following safety instructions.
General information
- Read this instruction manual carefully.
- Keep the instructions, the appliance and the product information safe for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.
Intended use
Only a licensed professional may connect appliances without plugs. Damage
caused by incorrect connection is not covered under the warranty.
Only use this appliance:
- To prepare meals and drinks.
- Under supervision. Never leave the appliance unattended when cooking for short periods.
- in private households and in enclosed spaces in a domestic environment.
- up to an altitude of max. 2000 m above sea level.
Do not use the appliance:
With an external timer or a separate remote control. This does not apply if
operation with appliances included in EN 50615 is switched off.
Restriction on user group
This appliance may be used by children aged 8 or over and by people who have
reduced physical, sensory or mental abilities or inadequate experience and/or
knowledge, provided that they are supervised or have been instructed on how to
use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Children must not perform cleaning or user maintenance unless they are at
least 15 years old and are being supervised.
Keep children under the age of 8 years away from the appliance and power
cable.
Safe use
WARNING ‒ Risk of fire!
Leaving fat or oil cooking on an unattended hob can be dangerous and may lead
to fires.
- Never leave hot oil or fat unattended.
- Never attempt to extinguish a fire using water; instead, switch off the appliance and then cover with a lid or a fire blanket.
The cooking surface becomes very hot.
-
Never place flammable objects on the cooking surface or in its immediate vicinity.
-
Never place objects on the cooking surface.
The appliance will become hot. -
Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.
Hob covers can cause accidents, for example, due to overheating, catching fire or materials shattering. -
Do not use hob covers.
Food may catch fire. -
The cooking process must be monitored. A short process must be monitored continuously.
WARNING ‒ Risk of burns!
The appliance and its parts that can be touched become hot during use,
particularly the hob surround, if fitted.
-
Caution should be exercised here in order to avoid touching heating elements.
-
Young children under 8 years of age must be kept away from the appliance.
Hob protective grilles may cause accidents. -
Never use hob-protective grilles.
The appliance becomes hot during operation. -
Allow the appliance to cool down before cleaning.
The cookware handles may become hot during operation. If the handles are illuminated by the heating zone, the handles may become particularly hot. -
Always cover the entire heating zone with the cookware.
-
Use oven mitts.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
-
Repairs to the appliance should only be carried out by trained specialist staff.
-
Only use genuine spare parts when repairing the appliance.
-
If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.
If the appliance or the power cord is damaged, this is dangerous. -
Never operate a damaged appliance.
-
If the surface is cracked, you must switch off the appliance in order to prevent a pos-sible electrical shock. To do this, switch offthe appliance via the fuse in the fuse box rather than at the main switch.
-
Call customer services. → Page 16
An ingress of moisture can cause an electric shock. -
Do not use steam- or high-pressure cleaners to clean the appliance.
The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance. -
Never bring electrical appliance cables into contact with hot parts of the appliance.
WARNING ‒ Risk of injury!
Saucepans may suddenly jump due to liquid between the saucepan base and the
hotplate.
-
Always keep hotplates and saucepan bases dry.WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate. -
Keep packaging material away from children.
-
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate. -
Keep small parts away from children.
-
Do not let children play with small parts.
Preventing material damage
ATTENTION!
- Rough pot and pan bases will scratch the ceramic.
- Check your cookware.
- Boiling pans dry may damage cookware or the appliance.
- Never place empty pans on a heated hotplate or allow to boil dry.
Incorrectly positioned cookware can cause the appli-ance to overheat.
-
Never place hot pots or pans on the controls or the hob surround.
Damage can occur if hard or pointed objects fall on the hob. -
Do not let hard or pointed objects fall onto the hob.
Non-heat-resistant materials will melt on heated hot plates. -
Do not use oven protective foil.
-
Do not use aluminium foil or plastic containers.
Overview of the most common damage
Here you can find the most common types of damage and tips on how to avoid
them.
Damage | Cause | Measure |
---|---|---|
Stains | Food boiling over | Remove boiled-over food immediately with a glass |
scraper.
Damage| Cause| Measure
---|---|---
Stains| Unsuitable| Only use cleaning
| cleaning| products that are suitable
| products| for glass ceramic.
Scratch| Salt, sugar or| Do not use the hob as a
es| sand| work surface or storage
| | space.
Scratch| Rough pot or| Check your cookware.
es| pan bases|
Discol-| Unsuitable| Only use cleaning
ouration| cleaning| products that are suitable
| products| for glass ceramic.
Discol-| Pan abrasion,| Lift pots and pans to
ouration| e.g. aluminium| move on the hob.
Blisters| Sugar or food| Remove boiled-over food
| with a high| immediately with a glass
| sugar content| scraper.
Environmental protection and saving energy
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by type and dispose of them separately.
Saving energy
If you follow these instructions, your appliance will use less energy.
Select the cooking zone to match the size of your pan. Centre the cookware on
the hob.
Use cookware whose base diameter is the same diameter as the hotplate.
Tip: Cookware manufacturers often give the upper diameter of the saucepan. It
is often larger than the base diameter.
-
Unsuitable cookware or incompletely covered cooking zones consume a lot of energy.
Cover saucepans with suitable lids. -
Cooking without a lid consumes considerably more energy.
Lift lids as infrequently as possible. -
When you lift the lid, a lot of energy escapes.
Use a glass lid. -
You can see into the pan through a glass lid without having to lift it.
Use pots and pans with flat bases. -
Uneven bases increase energy consumption.
Use cookware that is suitable for the quantity of food. -
Large items of cookware containing little food need more energy to heat up.
Cook with only a little water. -
The more water that is contained in the cookware, the more energy is required to heat it up.
Turn down to a lower power level early on. -
If you use an ongoing power level that is too high, you will waste energy.
Take advantage of the hob’s residual heat. With longer cooking times switch off the hotplate 5-10 minutes before the end of cooking. -
Unused residual heat increases energy consumption.
Product Information according (EU) 66/2014 can be found on the attached appliance pass and online on the product page for your appliance.
Familiarising yourself with your appliance
The instruction manual is the same for various different hobs. You can find the hob dimensions in the overview of models.
Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
Indicators/symbols
The displays show selected values and functions.
Display | Name |
---|---|
1-9 | Heat settings |
H/h | Residual heat |
b | PowerBoost function |
LO | Keep-warm function |
88 | Timer |
Touch fields
Touch fields are touch-sensitive surfaces. To select a function, touch the
relevant field.
Touch field with light bar above the symbols
Notes
- Depending on the operating condition of the hob, the touch fields that can currently be selected light up brightly or dimmed. If you touch one of these fields, the relevant function is activated.
- Touch fields which cannot currently be selected do not light up.
- The settings of the hotplates currently selected light up brightly.
- Always keep the control panel dry. Moisture impairs the function.
- Do not pull pans close to the displays and touch fields. The electronics may overheat.
Hotplates
You can find an overview of the different activations of the hotplates here.
If you operate the activations, the relevant displays light up.
If you switch on a hotplate, it will switch to the setting last selected.
Hotplate | Name | Activating and deactivating |
---|---|---|
o | Single-circuit cooking zone | Select a hotplate. |
o | Dual-circuit hotplate | Select a hotplate. Touch . |
Notes
- Dark areas in the glow pattern of the hotplate are part of the technical design. They do not affect the functionality of the hotplate.
- The hotplate regulates the temperature by switching the heat on and off. The heat may also switch on and off when at the highest setting.
- With multi-circuit hotplates, the heating of the hotplate and the activated areas may switch on or off at different times.
Reasons:
- Easily damaged components are protected against overheating.
- The appliance is protected against electrical overload.
- This achieves a better cooking result.
Combi-cooking zone
The combi-cooking zone allows you to combine the single-circuit and the dual-
circuit hotplate with the bridge heating element. The two hotplates can also
be operated independently of each other.
- Single-circuit hotplate
- Dual-circuit hotplate
- Bridge heating element
The small extended cooking zone (2 and 3) and the single-circuit hotplate (1)
can also be operated independently with different heat settings. This produces
different temperature areas, for example for the large roaster, the teppanyaki
or the grill plate.
With the small extended cooking zone you can fry one food while simultaneously
using the single-circuit hotplate to keep another warm.
Tip : Suitable cookware is available from customer service or our online
shop.
Residual heat indicator
The hob has a two-stage residual heat indicator for each hotplate. Do not
touch the hotplate while the residual heat indicator is lit up.
Display | Meaning |
---|---|
H | The hotplate is so hot that you can keep small dishes warm or melt cook- |
ing chocolate.
h| The hotplate is hot.
Basic operation
Switching the hob on or off
The main switch is used to switch the hob on and off.
If you switch the appliance back on again within 4 seconds after switching
off, the hob will start up with the previously stored settings.
Switching on the hob
- The light bar above lights up brightly.
- The displays for the controls and the heat setting displays light up.
- The hob is ready for use.
Switching off the hob
The hob will switch off automatically when all hotplates have been switched
off for a while (10-60 seconds).
- The light bar above goes out.
- The displays go out.
- All hotplates are switched off.
- The residual heat indicator remains on until the hotplates have cooled down sufficiently.
Setting the hotplates
To set a hotplate, it has to be selected.
Heat setting
1| Lowest setting
9| Highest setting
.5| Every heat setting has an intermediate setting, e.g. 4.5.
Selecting heat settings
Requirement: The hob is switched on.
1. Select the hotplate with +.
00 lights up brightly in the heat setting indicator.
2. Select a heat setting on the control panel.
Changing heat settings
1. Select the hotplate with .
2. Select a heat setting on the control panel.
Switching off the hotplate
If you have switched off a hotplate, the residual heat indicator appears after
approx. 10 seconds.
- Select the hotplate with .
- Select 0 on the control panel.
Recommended cooking settings
You can find an overview of different foods with appropriate power levels
here.
The cooking time varies depending on the type, weight, thickness and quality
of the food. The ongoing power level depends on the cookware used.
Cooking tips
- To bring food to the boil, use heat setting 9.
- Stir thick liquids occasionally.
- Food that needs to be seared quickly or that initially loses a lot of liquid during frying should be fried in small portions.
- Tips for saving energy when cooking. → Page 5
Melting
Food| Ongoing cooking setting| Ongoing cooking time in
minutes
---|---|---
Chocolate, cooking chocolate| 1-1.5| –
Butter, honey, gelatine| 1-2| –
Heating or keeping warm
Stew, e.g. lentil stew | 1-2 | – |
---|---|---|
Milk1 | 1.5-2.5 | – |
Sausages in water1 | 3-4 | – |
1 Prepare the dish without the lid.
Defrosting and heating
Spinach, frozen | 2.5-3.5 | 10-20 |
---|---|---|
Goulash, frozenGoulash, frozen | 2.5-3.5 | 20-30 |
Poaching or simmering
Dumplings1, 2 | 4.5-5.5 | 20-30 |
---|---|---|
Fish1, 2 | 4-5 | 10-15 |
White sauce, e.g. béchamel | 1-2 | 3-6 |
Whisked sauces, e.g. sauce béarnaise or hollandaise | 3-4 | 8-12 |
1 Bring the water to the boil with the lid on.
2 Continue to cook the dish without a lid.
Boiling, steaming or stewing
Rice with double the volume of water | 2-3 | 15-30 |
---|---|---|
Rice pudding | 1.5-2.5 | 35-45 |
Potatoes boiled in their skin | 4-5 | 25-30 |
Boiled potatoes | 4-5 | 15-25 |
Pasta, noodles1, 2 | 6-7 | 6-10 |
Stew, soup | 3.5-4.5 | 15-60 |
Vegetables, fresh | 2.5-3.5 | 10-20 |
Vegetables, frozen | 3.5-4.5 | 10-20 |
Food in a pressure cooker | 4-5 | – |
1 Bring the water to the boil with the lid on.
2 Continue to cook the dish without a lid.
Braising
Roulades | 4-5 | 50-60 |
---|---|---|
Pot roast | 4-5 | 60-100 |
Goulash | 2.5-3.5 | 50-60 |
Frying with little oil
Fry food without a lid.
Escalope, plain or breaded | 6-7 | 6-10 |
---|---|---|
Escalope, frozen | 6-7 | 8-12 |
Chops, plain or breaded1 | 6-7 | 8-12 |
Steak, 3 cm thick | 7-8 | 8-12 |
Patties, 3 cm thick1 | 4.5-5.5 | 30-40 |
Hamburgers, 2 cm thick1 | 6-7 | 10-20 |
Poultry breast, 2 cm thick1 | 5-6 | 10-20 |
Poultry breast, frozen1 | 5-6 | 10-30 |
Fish or fish fillet, plain | 5-6 | 8-20 |
Fish or fish fillet, breaded | 6-7 | 8-20 |
Fish or fish fillet, breaded and frozen, e.g. fish fingers | 6-7 | 8-12 |
1 Turn the dish several times.
Scampi, prawns| 7-8| 4-10
---|---|---
Vegetables or mushrooms, fresh, sautéing| 7-8| 10-20
Vegetables or meat in strips| 7.5-8.5| 15-20
Stir fry, frozen| 6-7| 6-10
Pancakes| 6-7| one by one
Omelette| 3.5-4.5| one by one
Fried eggs| 5-6| 3-6
Deep-frying
Deep-fry food in 1–2 l oil in batches, 150–200 g per batch. Cook food without
a lid.
Frozen products, e.g. chips or chicken nuggets | 8-9 | – |
---|---|---|
Croquettes, frozen | 7-8 | – |
Meat, e.g. chicken | 6-7 | – |
Fish, breaded or battered | 5-6 | – |
Vegetables or mushrooms, breaded or battered Tempura | 5-6 | – |
Small pastries, e.g. doughnuts, fruit in batter | 4-5 | – |
PowerBoost function
PowerBoost lets you heat up large volumes of water even faster than on heat
setting 9.
The PowerBoost function is only available on hotplates marked.
Switching on PowerBoost WARNING ‒ Risk of fire!
Oil and fat heat up quickly with the PowerBoost function.
Oil and fat ignite quickly if overheated.
When cooking, never leave the hob unattended. Requirement: With dual-circuit hotplates, the second filament circuit has to be activated for use with the PowerBoost function.
1. Select the cooking zone.
2. Touch in the settings area.
The display lights up.
Switching off PowerBoost
If you do not switch off the PowerBoost function, it will switch off
automatically after a certain period of time.
The hotplate switches back to heat setting 9.
1. Select the hotplate.
2. Select any ongoing cooking setting.
The display goes out.
Sensor frying system
Hotplates marked with the symbol feature the sensor frying system.
The sensor frying system monitors the temperature in the pan and is regulated
automatically.
Your advantage when frying:
- The regulated heating process saves energy.
- Oil and fat does not overheat.
Pans for the sensor frying system
Use a suitable pan when cooking with the sensor frying system.
System pans as optional accessories
You can buy a pan that is perfectly suited to cooking with the sensor frying
system from your specialist electrical retailer or from the online shop:
HEZ390230.
Conventional pan
The sensor frying system will also function with a conventional pan.
- Test pans on a low frying setting. If the frying setting is too high, the pan may overheat.
- Adjust the frying setting if necessary.
Frying settings
Select an appropriate frying setting to cook your food.
Frying setting | Temper- ature | Use |
---|---|---|
1 | min | Cooking and reducing sauces |
Sweating vegetables with fat but no water
Frying food with extra-virgin olive oil, butter or margarine
2| low| Omelettes
Frying food with extra-virgin olive oil, butter or margarine
3| low – medium| Fish
Thick foods, e.g. rissoles or sausages
4| medium – high| Steak, medium or well-done
Breaded frozen products
Thin foods, e.g. escalopes, meat in strips or vegetables
5| max| Steak, rare (saignant)
Potato pancakes
Roast potatoes
Setting the sensor frying system
Once you have selected an appropriate frying setting from the recommended
settings, you can set the sensor frying system.
Requirements
- The empty pan is centred on the hotplate.
- The hob is switched on.
- The hotplate is selected.
Recommended setting for frying with sensor frying system
This is where you can find recommendations regarding which frying setting is
best used for what food. The frying time depends on the type, weight,
thickness and quality of the food.
Cooking tips
- The frying settings given here are for cooking with the system pan. The frying settings may vary if you use different pans.
- First heat the empty pan. Add the fat and the food to the pan when the signal sounds.
Meat
Food| Frying setting| Total frying time in minutes after the
signal
---|---|---
Escalope, plain or breaded| 4| 6–10
Fillet| 4| 6–10
Chop1| 3| 10–17
Cordon bleu1| 3| 15–20
Steaks rare, 3 cm thick| 5| 6–8
Steaks medium or well-done, 3 cm thick| 4| 8–12
Poultry breast, 2 cm thick1| 3| 10–20
Sausages, pre-boiled or raw1| 3| 8–20
Hamburgers, 1.5 cm thick| 3| 6–15
Patties, 2 cm thick1| 3| 10–20
Strips of meat, gyros| 4| 7–12
Minced meat| 4| 6–10
Bacon| 2| 5–8
1 Turn the dish several times.
Fish
Fish, fried, e.g. trout | 3 | 10–20 |
---|---|---|
Fish fillet, breaded or plain | 3/4 | 10–20 |
Scampi, prawns | 4 | 4–8 |
Egg dishes
Pancakes | 4 | frying one after the other |
---|---|---|
Omelettes | 2 | 3–6 per batch |
Fried eggs | 2/4 | 2–6 |
Scrambled eggs | 2 | 4–9 |
Kaiserschmarrn (Austrian pan- cake) | 3 | 10–15 |
French toast | 3 | 4–8 per batch |
Potatoes
Fried potatoes, boiled in their skin | 5 | 6–12 |
---|---|---|
Fried potatoes from raw pota- toes | 3 | 15–25 |
Potato pancakes | 5 | 2.5–3.5 per batch |
Rösti (Swiss potato fritter) | 2 | 40–45 |
Glazed potatoes | 4 | 10–15 |
Vegetables
Sweat garlic or onions until translucent | 1/2 | 2–10 |
---|---|---|
Fried onions | 3 | 5–10 |
Courgettes, aubergines | 3 | 4–12 |
Peppers, green asparagus | 3 | 4–15 |
Sweating vegetables with fat but no water, e.g. courgettes, green peppers | 1 |
10–20
Mushrooms| 4| 10–15
Glazed vegetables| 4| 6–10
Frozen products
Escalope | 4 | 15–20 |
---|---|---|
Cordon bleu | 3 | 10–30 |
Poultry breast1 | 2 | 10–30 |
Chicken nuggets1 | 4 | 10–20 |
Gyros, kebab | 4 | 10–15 |
Fish fillet, plain or breaded | 3 | 10–20 |
Fish fingers | 4 | 8–12 |
Chips | 4/5 | 4–6 |
1 Turn the dish several times.
Sauces
Tomato sauce | 1 | 25–35 |
---|---|---|
Béchamel sauce | 1 | 10–20 |
Cheese sauce, e.g. Gorgonzola sauce | 1 | 10–20 |
Reducing sauces, e.g. Bo- lognese/tomato sauce | 1 | 25–35 |
Sweet sauces, e.g. orange sauce | 1 | 15–25 |
Other
Camembert, cheese | 3 | 7–10 |
---|
Dry ready meals, adding water,
e.g. pasta dishes1
| 2| 4–6
Croûtons| 3| 6–10
Toasting almonds, nuts or pine kernels1| 2| 3–7
1 Place the food in the cold pan.
Childproof lock
You can use the childproof lock to prevent children from switching on the hob.
Activating the childproof lock
Requirement: The hob is switched off.
- Switch on the hob with .
- Press and hold for approx. 4 seconds.
The display lights up for 10 seconds.
The hob is locked.
Deactivating the childproof lock
Press and hold for approx. 4 seconds.
The lock is now released.
Automatic childproof lock
This function automatically activates the childproof lock when you switch off
the hob.
The automatic childproof lock can be activated in the basic settings.
Time-setting options
Your appliance has different time-setting options which can be used to set a cooking time, a kitchen timer or a stopwatch.
Cooking time
Enter a cooking time for the relevant hotplate. When the cooking time has
elapsed, the hotplate switches off automatically.
You can set a cooking time of up to 99 minutes.
When you fry with the sensor frying system, the cooking time set will only
begin when the temperature for the selected area is reached.
Setting the cooking time
Requirement: The hotplate is selected and set.
Automatic switch-off
If you do not change the settings of a hotplate for a long time, automatic
switch-off will be activated.
When the hotplate switches off depends on the heat setting selected (1 to 10
hours).
The heat to the hotplate is switched off. F8 and the residual heat indicator
/ flash alternately on the hotplate display.
Continuing cooking after automatic switch-off
1. Touch any touch field.
The display goes out.
2. Reset.
Keep-warm function
The keep-warm function allows you to melt chocolate or butter and to keep
food or cookware warm.
Switching off the keep-warm function
Select the hotplate.
Wipe protection
Wiping over the control panel while the hob is switched on may alter settings.
Your hob has a wipe protection function to prevent this.
The main switch is excluded from the wipe protection function. You can switch
the hob off at any time.
Activating wipe protection
Energy consumption display
This function indicates the total amount of energy consumed between switching
the hob on and switching it off again.
Once switched off, the energy consumption is displayed in kilowatt-hours, e.g.
1.08 kWh, for 10 seconds.
The accuracy of the display depends on various factors such as the voltage
quality of the power supply.
The display can be activated in the basic settings.
Basic settings
You can configure the basic settings for your appliance to meet your needs.
Overview of the basic settings
You can find an overview of the basic settings and the default factory
settings here.
Display | Selection |
---|---|
c1 | Automatic childproof lock |
– Switched off1
– Switched on
– Manual and automatic childproof lock are switched off.
c2| Signal tone
– Confirmation signal and operating error signal are switched off. The main switch sig- nal remains switched on.
– Only the operating error signal is switched on.
– Only the confirmation signal is switched on.
– Confirmation signal and operating error signal are switched on.1
c3| Energy consumption display
Ask your electricity supplier what the mains voltage is.
– Consumption display is switched off.1
– Consumption display at mains voltage of 230 V.
– Consumption display at mains voltage of 400 V.
– Consumption display at mains voltage of 220 V.
– Consumption display at mains voltage of 240 V.
1 Factory setting
Changing basic settings
Requirement: The hob is switched off.
1. Switch on the hob.
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
Cleaning products
You can obtain suitable cleaning products and glass scrapers from customer
service, an online shop or a retailer.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.
Never use unsuitable cleaning products.
Unsuitable cleaning products
- Undiluted detergent
- Detergent intended for dishwashers
- Abrasive cleaners
- Aggressive cleaning products such as oven spray or stain remover
- Abrasive sponges
- High-pressure or steam jet cleaners
Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues from getting burnt on.
Note : Note the information on unsuitable cleaning products.
Requirement : The hob has cooled down.
- Remove heavy soiling using a glass scraper.
- Clean the hob with a cleaning product for glass ceramic.
Follow the cleaning instructions on the product packaging.
Tip : You can achieve good cleaning results using a special sponge for glass ceramic.
Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
- Note the information on unsuitable cleaning products.
- Do not use the glass scraper.
- Clean the hob frame with hot soapy water and a soft cloth.
Wash new sponge cloths thoroughly before use.
Dry with a soft cloth.
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting after-sales service.
This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff.
- If the appliance is defective, call Customer Service.
→ “Customer Service”
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff.
- Only use genuine spare parts when repairing the appliance.
- If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.
WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.
- Switch off the fuse in the fuse box.
- Call the customer service.
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer be operated. It may
switch on unintentionally at a later point.
- Switch off the fuse in the fuse box.
- Call the customer service.
Information on display panel
Fault | Cause and troubleshooting |
---|---|
None | There has been a power cut. |
1. Check the household fuse for the appliance.
2. Check whether there has been a power failure by trying other electrical appliances.
All displays flash| The control panel is wet or objects are lying on it.
▶ Dry the control panel or remove the object.
****| Several hotplates have been used over a prolonged period at high power settings. The hot- plate has been switched off to protect the electronics.
1. Wait a while.
2. Touch any touch field.
” When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
| Despite being switched off by , the electronics have become hot again. All hotplates have therefore been switched off.
1. Wait a while.
2. Touch any touch field.
” When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
and the heat set- ting flash alternately. A signal sounds.| Hot pot near the control panel. There is a risk that the electronics will overheat.
Remove the pan.
” The display goes out shortly afterwards.
and audible signal| Hot pot near the control panel. The hotplate has been switched off to protect the electronics.
1. Remove the pot.
2. Wait a while.
3. Touch any touch field.
” When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
| The hotplate was on for too long and has switched off automatically. You can
switch the hotplate back on again immediately.
and hotplates do not heat up| Demo mode is activated.
1. Disconnect the appliance from the power supply for 30 seconds by briefly switching off the circuit breaker in the fuse box.
2. Touch any touch field within the next three minutes.
A message with “E” appears on the dis- play, e.g. E0111.| The electronics have detected a fault.
1. Switch the appliance off and on again.
” If the fault was a one-off, the message disappears.
2. If the message appears again, call the after-sales service. Please specify the exact error message when calling.
Disposal
Disposing of old appliance
Valuable raw materials can be reused by recycling.
Dispose of the appliance in an environmentally friendly manner.
Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE).
The guideline determines the framework for the return and recycling of used
appliances as applicable throughout the EU.
Customer Service
Function-relevant genuine spare parts according to the corresponding Ecodesign
Order can be obtained from Customer Service for a period of at least 10 years
from the date on which your appliance was placed on the market within the
European Economic Area.
Note : Under the terms of the manufacturer’s warranty the use of Customer
Service is free of charge.
Detailed information on the warranty period and terms of the warranty in your
country is available from our aftersales service, your retailer or on our
website.
If you contact Customer Service, you will require the product number (E-Nr.)
and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
Product number (E-Nr.) and production number (FD)
You can find the product number (E-Nr.) and the production number (FD) on the
appliance’s rating plate.
The rating plate can be found:
- on the appliance certificate.
- on the lower section of the hob.
Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.
Installation instructions
Observe this information when installing the appliance.
Safe installation
Follow these safety instructions when installing the appliance.
- Electrical connection must only be carried out by licensed specialist staff. Incorrect connection will invalidate the warranty.
- The safe operation of this appliance can only be guaranteed if it has been installed to a professional standard in accordance with these installation instructions. The installer shall be liable for any damage resulting from incorrect installation.
Built-under
Do not install refrigerators, dishwashers, non-ventilated ovens or washing
machines underneath the appliance.
Make sure that projecting parts such as the mains housing or the mains cable
do not collide, e.g. with a drawer.
Intermediate floor
If the underside of the hob can be touched, an intermediate floor must be
fitted.
- Ask your specialist retailer for an intermediate floor as an accessory.
- If you use your own intermediate floor, the minimum distance to the mains connection of the appliance must be 10 mm.
Preparing the units
The worktop must be level, horizontal and stable.
- The fitted units, including wall finishing strips, must be heat-resistant to at least 90 °C.
- Niche cladding within 50 mm of the back wall must not be combustible (e.g. tiles, stone).
- Seal the cut surfaces to make them heat-resistant.
This prevents the worktop from swelling as a result of moisture.
Installing fixing rails
For stone work surfaces, bond the fixing rails in place.
Electrical connection
To protect the device, only remove the device from the styrofoam shells when
you press the device into the cut-out. Never place the device upright on one
side of the device.
- Check the household wiring before connecting the appliance.
- The appliance fulfills the requirements of protection class I and must only be operated in conjunction with an earth conductor.
- In the permanent electrical installation, a partition must be provided in the phases in accordance with the installation regulations.
- If appears on the appliance’s display, it has not been connected correctly. Disconnect the appliance from the mains and check the connection.
Connecting without a pre-installed cable
Only connect the hob in accordance with the connection diagram.
- If required, install the enclosed copper bridges.
- For a 3-/2-phase connection (3 N~/2 N~), the power cable must correspond to type H05 VV-F or a higher rating.
- Use the current load to determine which wire cross-section you require. A cross-section of < 1.5 mm² is not permitted.
Installing the hob
Do not trap the power cable and do not route it over sharp edges.
- If the oven is a built-under type, route the cable along the rear corners of the oven to the mains socket.
- Push the hob in until it locks into place.
Removing the hob
- Disconnect the appliance from the power supply.
- Push out the hob from below.
Thank you for buying a Bosch Home Appliance!
Register your new device on MyBosch now and profit directly from:
- Expert tips & tricks for your appliance
- Warranty extension options
- Discounts for accessories & spare parts
- Digital manual and all appliance data at hand
- Easy access to Bosch Home Appliances Service
Free and easy registration – also on mobile phones: www.bosch- home.com/welcome
Looking for help? You’ll find it here.
Expert advice for your Bosch home appliances, help with problems or a repair
from Bosch experts.
Find out everything about the many ways Bosch can support you: www.bosch-
home.com/service
Contact data of all countries are listed in the attached service directory.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
References
- Home Appliances Global Website | Bosch
- Home Appliances Global Website | Bosch
- Bosch Service | Service worldwide
- Welcome to MyBosch
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