catit 43754 PIXI Smart 6-Meal Feeder User Manual

: June 3, 2024
: catit

Table of Contents

catit 43754 PIXI Smart 6-Meal Feeder
SAFETY TIPS
CONTENTS
USAGE
INSTALLATION
WI-FI & APP
CONTROLS & TROUBLESHOOTING
FCC
WARRANTY
References
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catit 43754 PIXI Smart 6-Meal Feeder

SAFETY TIPS

INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To guard against injury, basic safety precautions should be observed, including the following

READ AND FOLLOW ALL SAFETY INSTRUCTIONS and all the important notices on the appliance before using the appliance. Failure to do so may result in damage to this appliance.
DANGER – To avoid possible electrical shock, special care should be taken. For each of the following situations, do not attempt repairs yourself; return the appliance to an authorized service facility for service if it is still under warranty or discard the appliance.
- A. If the appliance shows any sign of abnormal functioning, disconnect the power supply cord.
- B. Carefully examine the appliance after installation. It should not be plugged in if there is water on parts not intended to be wet.
- C. Do not operate the appliance if it has a damaged electrical cord, plug, or if it is malfunctioning or if it is dropped or damaged in any manner. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Never cut the cord.
- D. The electrical outlet should always be above the level of the appliance. If the plug or outlet does get wet, DO NOT unplug the electrical cord. Disconnect the fuse or circuit breaker that supplies power to the appliance, then unplug and examine for presence of water in the outlet.
This appliance is not intended for use by persons (including children) with significantly impaired physical or mental capabilities, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should always be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
To avoid injury, do not contact moving or hot parts.
CAUTION Always unplug or disconnect the appliance from the outlet before putting on or taking off parts and while the equipment is being installed, maintained or handled. Never yank the cord to pull the plug from outlet. Grasp the plug and pull to disconnect. Always unplug an appliance from an outlet when not in use. Never lift the appliance by the cord.
CAUTION: THIS IS AN AUTOMATIC FEEDER FOR PETS. This appliance has been evaluated for use with dry and wet cat food. Do not use this appliance for other than its intended use. The use of attachments not recommended or sold by the appliance manufacturer may cause an unsafe condition.
Do not install or store the appliance where it will be exposed to temperatures below freezing (apart from use with the provided ice packs). Shelter the appliance from direct sunlight.
Ensure that the appliance is placed on a flat, even surface. Monitor the appliance regularly. Do not place any objects on top of the feeder.
If an extension cord is necessary, ensure the connection is watertight and dust proof. A cord with a proper rating should be used. A cord rated for less amperes or watts than the appliance rating may overheat. Care should be taken to arrange the cord so that it will not be tripped over or pulled.
Do not use this unit outdoors. This unit is for indoor use only. The electrical adaptor is only to be used with the unit provided.
Four C/LR14 batteries (not included) can be inserted to provide power to the feeder in case of a network power failure or blackout:
- This appliance has no battery charging function. Rechargeable batteries must be removed from the appliance before being charged.
- Do not attempt to recharge non-rechargeable batteries
- Do not mix new and used or different types of batteries
- Always insert batteries according to the correct polarity
- Used batteries must be removed from the appliance and safely disposed of in line with the “RECYCLING” section
- Batteries must be removed if the appliance is not in use for a long period of time
- Do not short-circuit the supply terminals.

CAUTION RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
Only the faithful observation of this installation, electrical and maintenance guidelines will ensure the safe and efficient use of this feeder.

RECYCLING: This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European Directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. Check with your local Environmental Agency for possible disposal instructions or take to an official council-registered sporting process are potentially dangerous for the environment and human health due to the presence of hazardous substances refuse collection point. Electronic products not included in the selection.

USAGE

The Catit® PIXITM Smart 6-meal Feeder enables you to feed your cat up to 6 varied meals per day, fully customized to their feeding pattern. You just need to load the tray with healthy portions of your cat’s preferred selection of dry food, wet food or treats, and PIXITM will serve their daily meals as scheduled in the free Catit® PIXITM app.

Food types: The feeder can be used with dry as well as wet cat food. Never fill the feeding tray beyond the front edge of the compartments to prevent malfunction.
Batteries: It is recommended to insert batteries (4x C/LR14) to provide power to the feeder in case of a network power failure or blackout. Four backup batteries can provide approximately 4 days of power to the feeder. Rechargeable batteries can be used, though the device will not charge the batteries. The feeder will give an audible warning when batteries are running low as to replace them timely. Please remove the batteries in case the device will not be used for some time.
Ice packs: Freeze both ice packs included (for 12 hours, at -4 to -24°C / -39 to -75°F) and place them underneath the feeding tray to keep your cat’s meals fresh for longer. When using the ice packs, make sure the feeder is not placed down on top of heated flooring or exposed to direct sunlight. The ice packs can give off a bit of moisture within the feeder base due to condensation, but the base should otherwise be kept dry, as water can damage the electronics inside.

INSTALLATION

Take the device and its parts out of the packaging.
To open the top cover, first pull back the snap between the ears. Then slide your finger along the edge as you lift the cover.
Clean all parts before use with a dry to very slightly damp piece of cloth as to not damage the electrical components. See full clean- ing instructions in the Maintenance section.
RECOMMENDED: Insert 4x C/LR14 batteries (not included) in the battery compartment on the bottom to provide power to the feeder in case of a network power failure.
(OPTIONAL:) Insert frozen ice packs into the base of the feeder, with nubs pointing up
Insert the feeding tray into the base and rotate clockwise until the tray locks into place. Tray compartment #1 should be in the first position at the bottom. Make sure the tray is level.
Insert the USB cable into the port at the back of the feeder base.
Attach the power cord to the USB adapter, and plug it into the wall socket. Secure excess power cord with a tie wrap and place it behind the feeder to avoid pet chewing and entanglement.
Connect the device to the Catit® PIXITM app (see instructions in Wi-Fi/app section) or schedule feedings manually using the LCD touch control panel.
Fill the feeding tray with cat food. The tray will rotate clockwise. Do not overfill the tray compartments.
To close, align the top cover with the feeder base and press down firmly on the front and ears to lock it.

WI-FI & APP

PLEASE VISIT HTTPS://WWW.CATIT.COM/HELP-ADVICE/ FOR THE LATEST INFORMATION AND GUIDES.

Quick setup

Scan the QR code and download the app, which is available in the App Store and on Google Play. Click “Sign up” to get walked through creating your account.
Plug the feeder’s adapter into an electrical socket so the device becomes operational. Check if the Wi-Fi icon on the LCD screen is blinking, indicating the device is ready to connect to Wi-Fi. Open the App and click the + button to get walked through the Setup steps.

Troubleshooting:

The feeder doesn’t support 5 GHz Wi-Fi, please make sure your Wi-Fi is 2.4 GHz.
If the Wi-Fi icon is not blinking quickly after the feeder is switched on, please unlock the LCD touch control panel and press and hold the O-button for 5 seconds until the Wi-Fi icon starts blinking quickly.
If you have trouble establishing a Wi-Fi connection, please move the feeder and app closer to the network router so you are within range of the Wi-Fi signal.

There are two ways for the PIXITM Smart 6-meal Feeder to connect to your Wi-Fi / Wireless router (Unlock the LCD touch control panel by tapping ‘<’ and ‘>’ at the same time. Press and hold the O-button for 5 seconds to switch between Smartlink and AP modes):

Smartlink mode (rapidly blinking Wi-Fi icon): If your smartphone is connected to Wi-Fi, the app will retrieve and broadcast the router’s Wi-Fi info (SSID and password) in an encrypted way. The PIXITM Smart 6-meal Feeder will decrypt this and connect to the router directly.
AP mode (slow blinking Wi-Fi icon): Select the PIXITM Smart 6-meal Feeder’s signal from your mobile phone’s Wi-Fi / WLAN list. Once the connection is established, the app can connect to the PIXITM Smart 6-meal Feeder using your wireless router info (SSID and password).

With the mobile app, the following features can be controlled remotely (Please ensure you have the latest app version installed):

Feeding plan: Schedule your cat’s feeding times in a 24-hour cycle, which will be repeated endlessly unless deactivated.
Real-time status overview: See an overview of upcoming scheduled meals / served meals.
Instant feeding: Instantly rotate the feeding tray in either direction.
Notifications: (If enabled) Receive smartphone notifications with every successful feeding, if the battery is running low, or in case the feeder is jammed.
Audio: The feeder can play a beeping sound each time food is dispensed (can be enabled/disabled in the app).
(Shared) Connection: It’s possible to connect multiple PIXIMC Smart 6-meal Feeders to your account and give each of them a unique name. You can also share the device with other accounts (e.g. family, cat sitter) so they can control and monitor it for you.

CONTROLS & TROUBLESHOOTING

PLEASE VISIT HTTPS://WWW.CATIT.COM/HELP-ADVICE/ FOR THE LATEST INFORMATION AND GUIDES.

CONTROLS / AUDIO

Touch Controls| <

| Tap to make the feeding tray instantly rotate clockwise by one compartment. Press and hold to adjust scheduled meals.
---|---|---
When scheduling meals, tap to select a meal number or to reduce the hours/minutes when setting the time.
| O

Confirm

| Double tap to set the current time. Tap once to schedule meals. Press and hold for 5 seconds to restore the device to default factory settings (this will clear all scheduled meals).
When scheduling meals, tap to switch between hours and minutes. Press and hold to return to the main interface.
| >

| Tap to make the feeding tray instantly rotate counterclockwise by one compartment. Press and hold to adjust scheduled meals.
When scheduling meals, tap to select a meal number or to increase the hours/minutes when setting the time.
Audio| Three short beeps| Feeding successful (can be enabled/disabled in the mobile app)
| Short beep| At press of any key on touch control panel
| Series of short beeps (1 minute)| Back-up battery is running low

TOUCH CONTROL PANEL / MANUAL OPERATION

STEP 1. UNLOCK

The LCD touch control panel will lock automatically after 20 seconds of inactivity. To unlock, tap ‘<’ and ‘>’ at the same time.
STEP 2. SET CURRENT TIME

Double tap ‘O’. The HOUR digits will start blinking. Use the ‘<’ and ‘>’ controls to set the hour and tap on ‘O’ to confirm. Repeat this process when the MINUTE digits are blinking
STEP 3. SCHEDULE MEALS

Tap ‘O’ so that number 1 is blinking. Tap on ‘O’ again to set the meal time (same process as in step 2.) Confirm with ‘O’ and tap ‘>’ to set the next meal. Repeat for up to five meals, or press and hold ‘O’ to save and exit.

catit 43754 PIXI Smart 6-Meal Feeder-24

Note: The first compartment of the feeding tray is open by default and does not require scheduling. This means scheduled meal number 1 corresponds with the first rotation of the feeding tray (= food in 2nd tray compartment). Scheduled meal number 2 corresponds with the second rotation (= food in 3rd tray compartment), and so on.

Battery saving feature: After 5 minutes of inactivity, the LCD screen will turn off to save power. Touch any key on the control panel to turn it on again.
Power off: When the feeder is turned off, and turned on again, scheduled meals are saved but time settings will be lost. Reconnect to Wi-Fi/app to automatically synchronise time settings, or enter the time manually using the touch control panel.

TROUBLESHOOTING

Problem	Possible solution / effect
The feeding tray has stopped moving	If the tray can’t move (jammed by an

obstruction, or when met with other kind of resistance), it will rotate in reverse and stop. The display will count down from 60 seconds and then the feeding tray will rotate again.
I’ve inserted the ice packs but now the top cover won’t close| Please check if you have inserted the ice packs correctly (nubs pointing upward, see installation section).
The touch control panel is unresponsive| The LCD touch control panel will lock automatically after 20 seconds of inactivity. To unlock, tap ‘<’ and ‘>’ at the same time.
My Wi-Fi / Internet is down, will the feeder still serve food as scheduled?| The feeder will continue to operate according to the schedule that was set when the connection was still active. The schedule can still be adjusted using the LCD touch control panel.

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television perception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help

MAINTENANCE

WARNING: Always unplug or disconnect the feeder from the electrical supply with dry hands whenever the feeder is being installed, maintained or handled.
Do NOT clean the device using water, as this may damage the electrical components inside. Use a dry / very slightly damp cloth only. Make sure that no water gets into the battery compartment. The feeding tray can be removed from the base and cleaned with running water under the tap. The feeding tray is also dishwasher-safe. Always dry this part completely before reassembling the product.

WARRANTY

Your Catit® PIXITM Smart 6-meal Feeder is guaranteed for defective parts and workmanship for a period of 2 years from the date of purchase. This guarantee is valid with proof of purchase only. The guarantee is limited to repair or replacement only and does not cover consequential loss, loss or damage to livestock and personal property or damage to animate or inanimate objects, irrespective of the cause thereof. This guarantee is valid only under normal operating conditions for which the unit is intended. It excludes any damage caused by unreasonable use, negligence, improper installation, tampering, abuse or commercial use. The warranty does not cover wear and tear or parts that have not been adequately or correctly maintained. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. For warranty service, contact your local pet product dealer or write to the Catit® representative in your country.

Help & Advice
Scan the QR code or visit https://www.catit.com/help-advice/ for the latest information and guides:

Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield, MA 02048
U.K.: Rolf C. Hagen (U.K.) Ltd., Castleford, W. Yorkshire WF10 5QH
Canada: Rolf C. Hagen Inc., Montréal (Quebec) H9X 0A2
Malaysia: Rolf C. Hagen (SEA) Sdn Bhd 43200 Cheras, Selangor D.E.
Argentina: Hagen S.A. Argentina, Rutherford 4459, Malvinas Argentina – CP 1615, Pcia. Bs.As.