DSS1500RT-TBF Line Interactive UPS User Guide
- June 1, 2024
- DSS
Table of Contents
DSS1500RT-TBF Line Interactive UPS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This manual contains important instructions for DSS1500RT-TBF & DSS2200RT-TBF that should be followed during installation and maintenance of the UPS and batteries. Please read all safety and operating instructions before operating the UPS. Adhere to all warnings on the unit and in this manual. Follow all operating and user instructions.
Introduction
This line-interactive UPS series is a compact pure sine wave UPS designed for
essential applications and environments, such as servers, workstations, and
other networking equipment. This model is available with the output rating of
DSS1500VA & DSS2200VA and is designed to protect your sensitive electronic
equipment against power problems including power sags, spikes, brownouts, line
noise, and blackouts.
The product is convertible to rack and tower forms. It can be placed either in
Rack 2U or Tower form. The front panel of the UPS includes an LCD and four
control buttons that allow users to monitor, configure, and control the units.
The LCD includes a graphical bar, two status indications, and four alarm
indications. A control button from the front panel allows users to silence the
AC failer alarm and initiate the UPS self-test sequence as well. The UPS case
for 1500VA & 2200VA is made of metal. This product is powered from the AC
mains and supply AC outputs via receptacles on the rear panel. Communication
and control of UPS are available through serial or USB ports located on the
rear panel. The serial port will support communications directly with a
server.
Features
- Microprocessor control guarantees high reliability
- High-frequency design
- Built-in boost and buck AVR
- Easy battery replacement design
- Selectable input and output range
- Cold start capability
- Built-in Dry contact/RS-232/USB communication port
- SNMP allows for web-based remote or monitoring management
- Enable to extend runtime with scalable external battery module (EBM)
- Overload, short-circuit, and overheat protection
- Rack/Tower 2 in 1 Design
- 19 inches rack mount available for all models
Safety Warning
DANGER: This UPS contains high voltages. All repairs and services should be performed by authorized service personnel only. There are no user- serviceable parts inside the UPS.
WARNING
- This UPS contains its energy source (batteries). The UPS output may carry live voltage even when the UPS is not connected to an AC supply.
- To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity-controlled, indoor environment, free of conductive contaminants. (Ambient :0-40°C)
- To reduce the risk of fire, connect to a circuit breaker provided with 20 amperes maximum branch circuit over-current protection.
- To comply with international standards and wiring regulations, the sum of the leakage currents of the UPS and the connected loads must not exceed 3.5 mA.
- The socket outlet that supplies the UPS shall be installed near the UPS and shall be easily accessible.
- Protective earthing connections shall be such that disconnection of protective earth should be made at one point that is the furthest away from the UPS, maintaining the dedicated line to secure equipotential connection.
- The UPS and EBMs connected in series should be installed closely such that the operators can not touch the interconnecting wire which is insulated from the primary circuit.
CAUTION:
- Batteries can present a risk of electrical shock or burn from high short-circuit current. Observe proper precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions. Keep unauthorized personnel away from batteries.
- Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
- Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
The following figure shows the basic internal circuit configuration of the UPS
Description of Commonly Used Symbols
Some or all of the following Notations may be used in this manual and may
appear in your application process. Therefore, all users should be familiar
with them and understand their explanations.
Table1. Description of Commonly Used Symbols
Installation
Inspection of Unit
Inspect the UPS upon receiving. If the UPS is damaged during the shipment,
please keep the box and packing material in original form for the carrier and
notify the carrier and dealer immediately.
Unpacking the Cabinet
To unpack the system:
- Open the outer carton and remove the accessories packaged with the cabinet.
- Carefully lift the cabinet out of the outer carton and set it on a flat, stable surface.
- Discard or recycle the packaging responsibly, or store it for future use.
UPS Setup
All model series are designed for tower and rack purposes. They can be
installed into a 19-inch equipment rack. Please follow the instructions for
Tower Setup and Rack-Mount Setup.
Tower setup
This series of UPS can be placed horizontally and vertically. As a tower
configuration, it is provided with the optional UPS stands to stabilize the
UPS when the UPS is positioned vertically. The UPS stand must be attached to
the bottom of the tower.
Use the following procedure to install UPS in UPS stands.
- Hold the UPS vertically and put two UPS stands at each end of the tower.
- Place the UPS into two stands carefully.
- Pull out the LCD box rotate it in a clockwise direction to 90 degrees and then push it back in the front panel. Rack-mount setup
The series can be installed in 19-inch racks. Both the UPS and external battery enclosure need 2U of valuable rack space.
Use the following procedure to install UPS in a rack.
- Align the mounting ears with screw holes on the side of the UPS, and tighten the screw.
- Assemble the rack rails with the rack mounting.
- Slide the UPS into the rack rail and lock it in the rack enclosure.
- Tighten the screw, and the load can then be connected
EBM Installation (Optional)
Connecting the EBM in Tower form:
- Hold the UPS and EBM vertically and place two UPS stands with the extended part at each end of the tower.
- Tighten the screw on the metal sheet for stabilization
- Connect EBM port C to UPS port D with one of the accessory wires.
Connecting the EBM in a rack form
- Using the same method as assembling UPS in a rack form, assemble EBM into the rack-mounting on the top or bottom of the UPS.
- Connect EBM port C to UPS port D with one of the accessory wires.
UPS Initial Startup
To start up the UPS:
- Verify that the internal batteries are connected. If optional EBMs are installed, verify that the EBMs are connected to the UPS.
- Plug the equipment to be protected onto the UPS, but do not turn on the protected equipment.
- Plug in the UPS input power cord. The UPS front panel display illuminates and the UPS status display shows “STbY”
- Press and hold the button more than 3 seconds. The UPS status display changes to “NORM”
- Check the UPS display for active alarms or notices. Resolve any active alarms before continuing. See “Troubleshooting”
- If optional EBMs are installed, see “Configuring UPS for EBM numbers” on page 17 to set the number of installed EBMs.
- To change any other factory-set defaults, see “Operation”
Note: At initial startup, the UPS sets system frequency according to input line frequency.
Operation
Display Panel
The UPS has a four-button graphical LCD with dual color backlight. Standard
backlight is used to light up the display with black text and a blue
background. When the UPS has a critical alarm, the backlight changes the
background to red. See Figure below:
Control Buttons functions
There are four buttons on the control panel.
The following table describes the functions of the LCD control buttons.
Table2. Description of the control button
-
Note : Ensure the battery is fully charged during line mode when conducting functional tests.
-
Note : A list of events shown below is not able to disable the alarm buzzer:
Low Battery, Fan Failed, Fan Fault Time Out, and Overheat. -
Note: The user can disable the alarm buzzer when it’s sounding, but an alarm will still sound when a new alarm event is encountered.
LCD functions:
The following table describes the functions of the LCD.
Table3. Description of LCD function
UPS Status Display String Description:
The following table shows the description of the LCD display string.
Table 4. UPS Status Display String
LCD Display String | Description |
---|---|
STbY | UPS work at Standby mode |
IPVL | Input voltage is too low |
IPVH | Input voltage is too high |
IPFL | Input frequency is too low |
IPFH | Input frequency is too high |
NORM | UPS work at Line mode |
AVR | UPS work at AVR mode |
bATT | UPS work at Battery mode |
TEST | UPS work at battery life / function test mode |
OPVH | Battery mode, the output is too high |
OPVL | The output is too low |
OPST | Output short circuit |
OVLD | Overload |
bATH | Battery voltage is too high |
bATL | Battery voltage is too low |
OVTP | Internal temperature is too high |
FNLK | Fan is blocked |
bTWK | Batteries are weak |
SITE | Site wiring fault (No safety ground or reverse polarity of Line/Neutral |
User Setting String Description:
The following table shows the options that can be changed by user.
Table 5. User Setting String
OPV | Output voltage mode select | 120V |
---|
AVR
| ****
Input type select
| [000] = Normal range mode [001] = Wide range mode [002] = Generator mode
EbM| External battery module(EBM)| 0~1 is the number of external battery
module
TEST| Auto self-test| [000] = Disable [001] = Enable
AR| Automatic restart| [000] = Disable [001] = Enable
GF| Green function| [000] = Disable [001] = Enable
bZ| Buzzer control| [000] = Disable [001] = Enable
LS1| Load segment 1| [000] = Turn off [001] = Turn on
LS2| Load segment 2| [000] = Turn off [001] = Turn on
SITE| Site fault| [000] = Disable [001] = Enable
Operating Mode
-
Normal range mode : Under Input mode, the UPS accepts AC input voltage range for +20% ~ -25%.
-
G enerator mode: Under generator mode, the low-frequency transfer point can go as low as 40Hz and as high as 70Hz before being transferred to battery mode.
-
Wide range mode: Under Input settings mode, the UPS accepts AC input voltage range for -30% ~ +30%.
-
Battery mode
When the UPS is operating during a power outage, the alarm beeps once every four seconds and the LCD string shows “bATT” to indicate the UPS works at battery mode.
If the battery volume becomes low while in Battery mode, the alarm beeps once every second and the LCD string shows “bite”. -
Standby mode
When the UPS is turned off and remains plugged into a power outlet, the UPS is on Standby mode. The LCD string shows “STbY” to indicate that power is not available to your equipment. The battery recharges when necessary.
Configuring Load Segment
Load segments are sets of receptacles that can be controlled through the
display. Each UPS has two configurable load segments. See “Rear Panels” on
page 26 for the load segment for each UPS model.
LS3 are main outlets and cannot be configured, only follow the ON/OFF switch.
Note: This configuration can be operated when UPS is powered on.
To configure the load segment through the display:
- Enter settings mode : Press and hold the Enter button more than 3 seconds. Then UPS will transfer to setting mode.
- Select settings items : Press the Select button to select the setting items shown in Table 5.
- Enter settings item : When the LCD “LS1” or “LS2”, press the enter button more than one second to enter the setting item and the settings string will flash.
- Select setting value: Press the Select button to select the settings value. Select the value [001] or [000] to set the desired load segment ON or OFF.
- Confirm settings: Press and hold the Enter button for one second, ups will return to the current setting item.
- Exit Settings mode : Press and hold the Enter button for 3 seconds or button for 0.5 seconds to exit the setting mode.
Configuring UPS for EBM Numbers
To ensure the LCDs the correct battery volume, configure the UPS for the
correct number of EBMs:
- Enter settings mode: Press more than 3 seconds to enter setting mode.
- Select settings items: Press to selects setting items as “EbM”.
- Enter settings item: Press more than one second to enter the setting item.
- Select setting value: Press the Select button to select the number of EBM according to your UPS configuration.
- Confirm settings: Press and hold the Enter button one second, ups will return to the current setting item.
- Exit Settings mode: Press and hold the Enter button for 3 seconds or button for 0.5 seconds to exit the setting mode.
Configuring Green Function
Green Function is that when an insignificant amount of load is detected, the
UPS will shut down output automatically on battery mode. The green function is
disabled on default mode and the user can configure the Green Function through
the display:
- Enter settings mode: Press more than 3 seconds to enter setting mode.
- Select settings items: Press to select setting items as “GF”.
- Enter settings item: Press more than one second to enter the setting item.
- Select setting value: Press the Select button to select “001”.
- Confirm settings: Press and hold the Enter button for one second, ups will return to current setting item.
- Exit Settings mode: Press and hold the Enter button for 3 seconds or button for 0.5 seconds to exit the setting mode.
Communication Port
RS-232 and USB Communication Ports
- To establish communication between the UPS and a computer, connect your computer to one of the UPS communication ports using an appropriate communication cable.
- When the communication cable is installed, power management software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
- The cable pins for the RS-232 communication port are identified as below, and the pin functions are described in Table 6.
Table 6. DB9 Female (RS232 +dry contact)
PIN # | Description | I/O | Function Explanation |
---|---|---|---|
1 | BATLOW | Output | Battery low |
2 | RXD | input | RXD |
3 | TXD | Output | TXD |
4 | DTR | Input | N/A |
5 | Common | — | Common (tied to chassis) |
6 | DTR | Input | N/A |
7 | RING | Output | Ring |
8 | LNFAIL1 | Output | Line fail |
9 | Vcc | —– | N/A |
Emergency Power Off (EPO)
EPO is used to shut down the load from a distance. This feature can be used
for shutting down the load on Emergency.
Warning:
This circuit must be separated from hazardous voltage circuits by reinforced
insulation.
Caution:
The EPO must not be connected to any utility-connected circuits. Reinforced
insulation to the utility is required. The EPO Switch must have a minimum
rating of 24Vdc and 20mA and be a dedicated latching-type switch not tied into
any other circuit. The EPO signal must remain active for at least 20ms for
proper operation
EPO Connections
Wire Function Terminal Wire Size Rating
Suggested Wire Size
EPO 4-0.32mm2 (12-22AWG)
0.82mm2 (18AWG)
Note: Leave the EPO connector installed in the EPO port on the UPS even if the EPO function is not needed.
Network Management Card (Optional)
Network Management Card allows the UPS to communicate in a variety of
networking environments and with different types of devices. The UPS series
has one available communication slot for an NMC card or other optional card to
achieve remote management of the UPS through the internet/ intranet. Please
contact your local dealer for further information.
USB for HID power device
The USB interface is equipped with the standard “Human Interface Device” (HID)
protocol. Using this protocol, various devices can be connected directly to
the UPS system. Additional software (e.g., Winpower) is not required for this
purpose. Communication with the UPS system takes place using the integrated
hardware controllers in the connected devices
UPS Maintenance
UPS and Battery Care
For the best preventive maintenance, keep the area around the UPS clean and
dust-free. If the atmosphere is very dusty, clean the outside of the system
with a vacuum cleaner. For long battery life, keep the UPS at an ambient
temperature of 25°C (77°F)
Storing the UPS and Batteries
When the UPS is intended to store for a long period, recharge the battery
every 6 months by connecting the UPS to utility power. The batteries charge to
90% capacity in approximately 4 hours. However, it is recommended that the
batteries charge for 48 hours after long-term storage.
Time to Replace Batteries
When the LCD backlight turns red, the screen displays “bTWK” and there is a
continuous sound, the battery may need to be replaced. Please check the
battery connection or contact your local dealer to order a new battery.
WARNING
- Turn off the UPS and disconnect the utility power cord from the wall outlet.
- Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions. Keep unauthorized personnel away from batteries
- Batteries can present a risk of electrical shock or burn from high short-circuit currents. The following precautions should be observed:
- Remove watches, rings, or other metal objects.
- Use tools with insulated handles.
- Do not lay tools or metal parts on top of batteries.
- Wear rubber gloves and boots.
- Disconnect the charging source before connecting or disconnecting the battery terminal.
- When replacing batteries, replace them with the same type and number of batteries or battery packs. Contact your service representative to order new batteries.
- Do not dispose of the battery in a fire. Batteries may explode when exposed to flame.
- Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
- Do not open or mutilate the battery. Released toxic electrolytes are harmful to the skin and eyes.
Note : If you are not qualified service personnel to replace the battery, do not attempt to open the battery cabin. Please call local dealer or distributor immediately.
Replacing UPS Internal Batteries
Follow the steps and Charts as below to replace batteries:
- Take off the LCD box, and remove the screws.
- Slide and pull the front panel leftward and then take it off.
- Disconnect the cable from the UPS and battery pack.
- Remove the right inner battery bracket.
- Pull the battery pack out onto flat area.
- Install new battery pack into UPS.
- Screw up the battery bracket and reconnect the battery cables A and B
- Re-install the front panel back to UPS.
Testing New Batteries
For a battery test, please check:
- The batteries must be fully charged.
- The UPS must be in Normal mode with no active alarms.
- Don’t take on/off the load.
To test batteries:
- Connect the UPS to utility power for at least 48 hours to charge the batteries.
- Press and hold the button for 10 seconds to start the battery test. The status display string shows “TEST”
Recycling the Used Battery:
Warning:
- Never dispose of the batteries in a fire. It may explode.
- Do not open or mutilate the batteries. Released electrolytes are harmful to the skin and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current.
To recycle the used battery properly, please do not discard the UPS, battery pack and batteries into the trash bin. Please follow your local laws and regulations; you may contact your local recycling waste management center for further information to dispose properly of the used UPS, battery pack, and batteries.
Specification
Table 7. Electrical Specification
Model | DSS1500RT- TBF | DSS2200RT- TBF |
---|---|---|
Rated Capacity | VA/Watt | 1500VA/1350W |
Maximum Capacity | VA/Watt | 1500VA/1350W |
Load Type
| | SPS load: 1500VA/1350W;
Resistive load: 1350VA/1350W; PFC load: 1392VA/1350W.
| SPS load: 2200VA/1800W;
Resistive load: 1920VA/1920W; PFC load: 1979VA/1920W.
Input
| ****
Input voltage range
| ****
89-144VAC
Frequency range
| ****
50/60Hz ±5Hz for Normal Mode 40-70Hz for Generator Mode
Output
| ****
Voltage
| ****
120VAC
Voltage Regulation (Batt. Mode)
| ****
±5%
Frequency
| ****
50Hz or 60Hz
Waveform
| ****
Pure sine wave
Overload rating
| ****
Line Mode
| 110% ±10%: shutdown after 3 minutes.
150% ±10%: shutdown after about 200ms
Battery Mode
| 110% ±10%; shutdown after 30 seconds.
120% ±10%; shutdown after about 100ms.
Internal battery
| Battery Type| ****
Lead Acid Battery
Typical Backup Time (at full PFC load)| ****
3′
Recharge Time
| ****
3 hours from 10% to 90% after discharged
| ****
2 hours from 10% to 90% after discharged
External battery module (EBM)| ****
Battery Type
| ****
Lead Acid Battery
Interface
| RS- 232| ****
Yes
Dry- Contact| ****
Yes
USB| ****
Yes
SNMP| ****
Optional
EPO| ****
Yes
Table 8. Indicators and Audible alarm
Indicator
| AC Mode| NORM—normal mode
---|---|---
Backup Mode| Displays “bATT” and beeps every 4 seconds
Load/Battery Level| LCD displays
UPS Fault| LCD displays red screen and “ **** ”
Overload| LCD displays red screen and “ OVLD ”
Low Battery| LCD displays red screen and “ bATL ”
Audible alarm
| Backup Mode| Beeps every 4 seconds
Low Battery| Beeps every second
UPS Fault| Continuously beeps
Overload| Beeps every second
Battery Replacement| Continuously beeps
Table 9. Operating Environment
Temperature
| ****
0 to 40°C
---|---
Humidity
| ****
20%-80% relative humidity (non-condensing)
Altitude
| ****
<2000m
Storage Temperature
| ****
-15° to 45° C
Table 10. Dimensions and weights
Model | DSS1500RT- TBF | DSS2200RT- TBF |
---|
UPS Case
| Net weight (lbs./kg)| 41.88 / 19| 47.39 / 21.5
Dimension (in/mm) (W x H x D)| 17.24 x 3.40 x 17.16 / 438 x 86.5 x 436|
17.24×3.40 x 17.16 / 438 x 86.5 x 436
EBM Case
| Dimension (in/mm) (W x H x D)| 17.24 x 3.40 x 17.16 / 438 x 86.5 x
436| 17.24 x 3.40 x 17.16 / 438 x 86.5 x 436
Net weight (lbs./kg)| 48.94 / 22.2| 60.62 / 27.5
Rear Panels
The UPS rear panel description table and pictures are shown below:
No. | Function |
---|---|
1 | AC Output |
2 | External battery connector |
3 | SNMP Port |
4 | AC Input |
5 | RS232 / Dry-Contact Communication Port |
6 | USB Port |
7 | EPO |
8 | Earth Line Port |
The EBM rear panel description table and picture are shown below:
Trouble Shooting
Audible Alarm Trouble Shooting
Indication | Cause | Solution |
---|
Beeps every 4 seconds
| ****
The UPS is on battery mode
| ****
Check the input voltage
Beeps every second and “bATL” on screen| ****
The battery voltage is low
| ****
Save your work and turn off your equipment
Beeps every second and “OVLD” on screen| ****
Output overload
| ****
Check load level indicator and remove extra loads
Continuous beep and red display| ****
The UPS fails
| ****
Please contact your local dealer
General Trouble Shooting
Problem | Cause | Solution |
---|---|---|
The UPS can’t be turned on when power switch is pressed | **** |
Internal fuse may be broken
| ****
Please contact your local dealer
UPS is on and no power to load
| No power on LS1 and LS2 output receptacle| Check if the LS1 and LS2 are set up from “001 to 000”.
Backup time is short
| ****
Battery power is drained
| ****
Re-charge the battery for at least 24 hours
Battery is old
| ****
Replace battery
Continuously beeps and display turns to red| ****
The UPS failed
| ****
Please contact your local dealer
Buttons do not work
| ****
The setting mode is not a right path
| ****
Please see right configuring method
Button is broken
| ****
Please contact your local dealer
SITE
| ****
No safety ground or L/N reverse
| ****
Check input power cord and the power outlet
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