DSS1500RT-TBF Line Interactive UPS User Guide

June 1, 2024
DSS

DSS1500RT-TBF Line Interactive UPS

DSS1500RT-TBF-Line-Interactive-UPS-product

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions for DSS1500RT-TBF & DSS2200RT-TBF that should be followed during installation and maintenance of the UPS and batteries. Please read all safety and operating instructions before operating the UPS. Adhere to all warnings on the unit and in this manual. Follow all operating and user instructions.

Introduction

This line-interactive UPS series is a compact pure sine wave UPS designed for essential applications and environments, such as servers, workstations, and other networking equipment. This model is available with the output rating of DSS1500VA & DSS2200VA and is designed to protect your sensitive electronic equipment against power problems including power sags, spikes, brownouts, line noise, and blackouts.
The product is convertible to rack and tower forms. It can be placed either in Rack 2U or Tower form. The front panel of the UPS includes an LCD and four control buttons that allow users to monitor, configure, and control the units. The LCD includes a graphical bar, two status indications, and four alarm indications. A control button from the front panel allows users to silence the AC failer alarm and initiate the UPS self-test sequence as well. The UPS case for 1500VA & 2200VA is made of metal. This product is powered from the AC mains and supply AC outputs via receptacles on the rear panel. Communication and control of UPS are available through serial or USB ports located on the rear panel. The serial port will support communications directly with a server.

Features

  • Microprocessor control guarantees high reliability
  • High-frequency design
  • Built-in boost and buck AVR
  • Easy battery replacement design
  • Selectable input and output range
  • Cold start capability
  • Built-in Dry contact/RS-232/USB communication port
  • SNMP allows for web-based remote or monitoring management
  • Enable to extend runtime with scalable external battery module (EBM)
  • Overload, short-circuit, and overheat protection
  • Rack/Tower 2 in 1 Design
  • 19 inches rack mount available for all models

Safety Warning

DANGER: This UPS contains high voltages. All repairs and services should be performed by authorized service personnel only. There are no user- serviceable parts inside the UPS.

WARNING

  • This UPS contains its energy source (batteries). The UPS output may carry live voltage even when the UPS is not connected to an AC supply.
  • To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity-controlled, indoor environment, free of conductive contaminants. (Ambient :0-40°C)
  • To reduce the risk of fire, connect to a circuit breaker provided with 20 amperes maximum branch circuit over-current protection.
  • To comply with international standards and wiring regulations, the sum of the leakage currents of the UPS and the connected loads must not exceed 3.5 mA.
  • The socket outlet that supplies the UPS shall be installed near the UPS and shall be easily accessible.
  • Protective earthing connections shall be such that disconnection of protective earth should be made at one point that is the furthest away from the UPS, maintaining the dedicated line to secure equipotential connection.
  • The UPS and EBMs connected in series should be installed closely such that the operators can not touch the interconnecting wire which is insulated from the primary circuit.

CAUTION:

  • Batteries can present a risk of electrical shock or burn from high short-circuit current. Observe proper precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions. Keep unauthorized personnel away from batteries.
  • Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
  • Never dispose of batteries in a fire. Batteries may explode when exposed to flame.

The following figure shows the basic internal circuit configuration of the UPS

DSS1500RT-TBF-Line-Interactive-UPS-fig-1

Description of Commonly Used Symbols
Some or all of the following Notations may be used in this manual and may appear in your application process. Therefore, all users should be familiar with them and understand their explanations.

Table1. Description of Commonly Used Symbols

Installation

Inspection of Unit
Inspect the UPS upon receiving. If the UPS is damaged during the shipment, please keep the box and packing material in original form for the carrier and notify the carrier and dealer immediately.

Unpacking the Cabinet
To unpack the system:

  1. Open the outer carton and remove the accessories packaged with the cabinet.
  2. Carefully lift the cabinet out of the outer carton and set it on a flat, stable surface.
  3. Discard or recycle the packaging responsibly, or store it for future use.

UPS Setup
All model series are designed for tower and rack purposes. They can be installed into a 19-inch equipment rack. Please follow the instructions for Tower Setup and Rack-Mount Setup.

Tower setup
This series of UPS can be placed horizontally and vertically. As a tower configuration, it is provided with the optional UPS stands to stabilize the UPS when the UPS is positioned vertically. The UPS stand must be attached to the bottom of the tower.

Use the following procedure to install UPS in UPS stands.

  1. Hold the UPS vertically and put two UPS stands at each end of the tower.
  2. Place the UPS into two stands carefully.
  3. Pull out the LCD box rotate it in a clockwise direction to 90 degrees and then push it back in the front panel.DSS1500RT-TBF-Line-Interactive-UPS-fig-5 Rack-mount setup

The series can be installed in 19-inch racks. Both the UPS and external battery enclosure need 2U of valuable rack space.

Use the following procedure to install UPS in a rack.

  1. Align the mounting ears with screw holes on the side of the UPS, and tighten the screw.
  2. Assemble the rack rails with the rack mounting.
  3. Slide the UPS into the rack rail and lock it in the rack enclosure.
  4. Tighten the screw, and the load can then be connected

EBM Installation (Optional)

Connecting the EBM in Tower form:

  1. Hold the UPS and EBM vertically and place two UPS stands with the extended part at each end of the tower.
  2. Tighten the screw on the metal sheet for stabilization
  3. Connect EBM port C to UPS port D with one of the accessory wires.

Connecting the EBM in a rack form

  1. Using the same method as assembling UPS in a rack form, assemble EBM into the rack-mounting on the top or bottom of the UPS.
  2. Connect EBM port C to UPS port D with one of the accessory wires.

UPS Initial Startup

To start up the UPS:

  1. Verify that the internal batteries are connected. If optional EBMs are installed, verify that the EBMs are connected to the UPS.
  2. Plug the equipment to be protected onto the UPS, but do not turn on the protected equipment.
  3. Plug in the UPS input power cord. The UPS front panel display illuminates and the UPS status display shows “STbY”
  4. Press and hold the button more than 3 seconds. The UPS status display changes to “NORM”
  5. Check the UPS display for active alarms or notices. Resolve any active alarms before continuing. See “Troubleshooting”
  6. If optional EBMs are installed, see “Configuring UPS for EBM numbers” on page 17 to set the number of installed EBMs.
  7. To change any other factory-set defaults, see “Operation”
    Note: At initial startup, the UPS sets system frequency according to input line frequency.

Operation

Display Panel
The UPS has a four-button graphical LCD with dual color backlight. Standard backlight is used to light up the display with black text and a blue background. When the UPS has a critical alarm, the backlight changes the background to red. See Figure below:

DSS1500RT-TBF-Line-Interactive-UPS-fig-14

Control Buttons functions
There are four buttons on the control panel.

The following table describes the functions of the LCD control buttons.
Table2. Description of the control button

DSS1500RT-TBF-Line-Interactive-UPS-fig-16

  • Note : Ensure the battery is fully charged during line mode when conducting functional tests.

  • Note : A list of events shown below is not able to disable the alarm buzzer:
    Low Battery, Fan Failed, Fan Fault Time Out, and Overheat.

  • Note: The user can disable the alarm buzzer when it’s sounding, but an alarm will still sound when a new alarm event is encountered.

LCD functions:
The following table describes the functions of the LCD.

Table3. Description of LCD function

DSS1500RT-TBF-Line-Interactive-UPS-fig-17DSS1500RT-TBF-Line-Interactive-UPS-fig-18

UPS Status Display String Description:
The following table shows the description of the LCD display string.

Table 4. UPS Status Display String

LCD Display String Description
STbY UPS work at Standby mode
IPVL Input voltage is too low
IPVH Input voltage is too high
IPFL Input frequency is too low
IPFH Input frequency is too high
NORM UPS work at Line mode
AVR UPS work at AVR mode
bATT UPS work at Battery mode
TEST UPS work at battery life / function test mode
OPVH Battery mode, the output is too high
OPVL The output is too low
OPST Output short circuit
OVLD Overload
bATH Battery voltage is too high
bATL Battery voltage is too low
OVTP Internal temperature is too high
FNLK Fan is blocked
bTWK Batteries are weak
SITE Site wiring fault (No safety ground or reverse polarity of Line/Neutral

User Setting String Description:
The following table shows the options that can be changed by user.

Table 5. User Setting String

OPV Output voltage mode select 120V

AVR

| ****

Input type select

| [000] = Normal range mode [001] = Wide range mode [002] = Generator mode
EbM| External battery module(EBM)| 0~1 is the number of external battery module
TEST| Auto self-test| [000] = Disable                    [001] = Enable
AR| Automatic restart| [000] = Disable                    [001] = Enable
GF| Green function| [000] = Disable                    [001] = Enable
bZ| Buzzer control| [000] = Disable                    [001] = Enable
LS1| Load segment 1| [000] = Turn off                    [001] = Turn on
LS2| Load segment 2| [000] = Turn off                    [001] = Turn on
SITE| Site fault| [000] = Disable                    [001] = Enable

Operating Mode

  • Normal range mode : Under Input mode, the UPS accepts AC input voltage range for +20% ~ -25%.

  • G enerator mode: Under generator mode, the low-frequency transfer point can go as low as 40Hz and as high as 70Hz before being transferred to battery mode.

  • Wide range mode: Under Input settings mode, the UPS accepts AC input voltage range for -30% ~ +30%.

  • Battery mode
    When the UPS is operating during a power outage, the alarm beeps once every four seconds and the LCD string shows “bATT” to indicate the UPS works at battery mode.
    If the battery volume becomes low while in Battery mode, the alarm beeps once every second and the LCD string shows “bite”.

  • Standby mode
    When the UPS is turned off and remains plugged into a power outlet, the UPS is on Standby mode. The LCD string shows “STbY” to indicate that power is not available to your equipment. The battery recharges when necessary.

Configuring Load Segment
Load segments are sets of receptacles that can be controlled through the display. Each UPS has two configurable load segments. See “Rear Panels” on page 26 for the load segment for each UPS model.
LS3 are main outlets and cannot be configured, only follow the ON/OFF switch. Note: This configuration can be operated when UPS is powered on.

To configure the load segment through the display:

  1. Enter settings mode : Press and hold the Enter button more than 3 seconds. Then UPS will transfer to setting mode.
  2. Select settings items : Press the Select button to select the setting items shown in Table 5.
  3. Enter settings item : When the LCD “LS1” or “LS2”, press the enter button more than one second to enter the setting item and the settings string will flash.
  4. Select setting value: Press the Select button to select the settings value. Select the value [001] or [000] to set the desired load segment ON or OFF.
  5. Confirm settings: Press and hold the Enter button for one second, ups will return to the current setting item.
  6. Exit Settings mode : Press and hold the Enter button for 3 seconds or button for 0.5 seconds to exit the setting mode.

Configuring UPS for EBM Numbers
To ensure the LCDs the correct battery volume, configure the UPS for the correct number of EBMs:

  1. Enter settings mode: Press more than 3 seconds to enter setting mode.
  2. Select settings items: Press to selects setting items as “EbM”.
  3. Enter settings item: Press more than one second to enter the setting item.
  4. Select setting value: Press the Select button to select the number of EBM according to your UPS configuration.
  5. Confirm settings: Press and hold the Enter button one second, ups will return to the current setting item.
  6. Exit Settings mode: Press and hold the Enter button for 3 seconds or button for 0.5 seconds to exit the setting mode.

Configuring Green Function
Green Function is that when an insignificant amount of load is detected, the UPS will shut down output automatically on battery mode. The green function is disabled on default mode and the user can configure the Green Function through the display:

  • Enter settings mode: Press more than 3 seconds to enter setting mode.
  • Select settings items: Press to select setting items as “GF”.
  • Enter settings item: Press more than one second to enter the setting item.
  • Select setting value: Press the Select button to select “001”.
  • Confirm settings: Press and hold the Enter button for one second, ups will return to current setting item.
  • Exit Settings mode: Press and hold the Enter button for 3 seconds or button for 0.5 seconds to exit the setting mode.

Communication Port

RS-232 and USB Communication Ports

  • To establish communication between the UPS and a computer, connect your computer to one of the UPS communication ports using an appropriate communication cable.
  • When the communication cable is installed, power management software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
  • The cable pins for the RS-232 communication port are identified as below, and the pin functions are described in Table 6.

Table 6. DB9 Female (RS232 +dry contact)

PIN # Description I/O Function Explanation
1 BATLOW Output Battery low
2 RXD input RXD
3 TXD Output TXD
4 DTR Input N/A
5 Common Common (tied to chassis)
6 DTR Input N/A
7 RING Output Ring
8 LNFAIL1 Output Line fail
9 Vcc —– N/A

Emergency Power Off (EPO)
EPO is used to shut down the load from a distance. This feature can be used for shutting down the load on Emergency.

Warning:
This circuit must be separated from hazardous voltage circuits by reinforced insulation.

Caution:
The EPO must not be connected to any utility-connected circuits. Reinforced insulation to the utility is required. The EPO Switch must have a minimum rating of 24Vdc and 20mA and be a dedicated latching-type switch not tied into any other circuit. The EPO signal must remain active for at least 20ms for proper operation

EPO Connections

Wire Function                      Terminal Wire Size Rating Suggested Wire Size
EPO                                          4-0.32mm2 (12-22AWG) 0.82mm2 (18AWG)

Note: Leave the EPO connector installed in the EPO port on the UPS even if the EPO function is not needed.

Network Management Card (Optional)
Network Management Card allows the UPS to communicate in a variety of networking environments and with different types of devices. The UPS series has one available communication slot for an NMC card or other optional card to achieve remote management of the UPS through the internet/ intranet. Please contact your local dealer for further information.

USB for HID power device
The USB interface is equipped with the standard “Human Interface Device” (HID) protocol. Using this protocol, various devices can be connected directly to the UPS system. Additional software (e.g., Winpower) is not required for this purpose. Communication with the UPS system takes place using the integrated hardware controllers in the connected devices

UPS Maintenance

UPS and Battery Care
For the best preventive maintenance, keep the area around the UPS clean and dust-free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner. For long battery life, keep the UPS at an ambient temperature of 25°C (77°F)

Storing the UPS and Batteries
When the UPS is intended to store for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The batteries charge to 90% capacity in approximately 4 hours. However, it is recommended that the batteries charge for 48 hours after long-term storage.

Time to Replace Batteries
When the LCD backlight turns red, the screen displays “bTWK” and there is a continuous sound, the battery may need to be replaced. Please check the battery connection or contact your local dealer to order a new battery.

WARNING

  • Turn off the UPS and disconnect the utility power cord from the wall outlet.
  • Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions. Keep unauthorized personnel away from batteries
  • Batteries can present a risk of electrical shock or burn from high short-circuit currents. The following precautions should be observed:
    • Remove watches, rings, or other metal objects.
    • Use tools with insulated handles.
    • Do not lay tools or metal parts on top of batteries.
    • Wear rubber gloves and boots.
    • Disconnect the charging source before connecting or disconnecting the battery terminal.
  • When replacing batteries, replace them with the same type and number of batteries or battery packs. Contact your service representative to order new batteries.
  • Do not dispose of the battery in a fire. Batteries may explode when exposed to flame.
  • Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
  • Do not open or mutilate the battery. Released toxic electrolytes are harmful to the skin and eyes.

Note : If you are not qualified service personnel to replace the battery, do not attempt to open the battery cabin. Please call local dealer or distributor immediately.

Replacing UPS Internal Batteries
Follow the steps and Charts as below to replace batteries:

  1. Take off the LCD box, and remove the screws.
  2. Slide and pull the front panel leftward and then take it off.
  3. Disconnect the cable from the UPS and battery pack.
  4. Remove the right inner battery bracket.
  5. Pull the battery pack out onto flat area.
  6. Install new battery pack into UPS.
  7. Screw up the battery bracket and reconnect the battery cables A and B
  8. Re-install the front panel back to UPS.

Testing New Batteries
For a battery test, please check:

  • The batteries must be fully charged.
  • The UPS must be in Normal mode with no active alarms.
  • Don’t take on/off the load.

To test batteries:

  1. Connect the UPS to utility power for at least 48 hours to charge the batteries.
  2. Press and hold the button for 10 seconds to start the battery test. The status display string shows “TEST”

Recycling the Used Battery:

Warning:

  • Never dispose of the batteries in a fire. It may explode.
  • Do not open or mutilate the batteries. Released electrolytes are harmful to the skin and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current.

To recycle the used battery properly, please do not discard the UPS, battery pack and batteries into the trash bin. Please follow your local laws and regulations; you may contact your local recycling waste management center for further information to dispose properly of the used UPS, battery pack, and batteries.

Specification

Table 7. Electrical Specification

Model DSS1500RT- TBF DSS2200RT- TBF
Rated Capacity VA/Watt 1500VA/1350W
Maximum Capacity VA/Watt 1500VA/1350W

Load Type

| | SPS load: 1500VA/1350W;

Resistive load: 1350VA/1350W; PFC load: 1392VA/1350W.

| SPS load: 2200VA/1800W;

Resistive load: 1920VA/1920W; PFC load: 1979VA/1920W.





Input

| ****

Input voltage range

| ****

89-144VAC


Frequency range

| ****

50/60Hz ±5Hz for Normal Mode 40-70Hz for Generator Mode









Output

| ****

Voltage

| ****

120VAC


Voltage Regulation (Batt. Mode)

| ****

±5%


Frequency

| ****

50Hz or 60Hz


Waveform

| ****

Pure sine wave



Overload rating

| ****

Line Mode

| 110% ±10%: shutdown after 3 minutes.

150% ±10%: shutdown after about 200ms


Battery Mode

| 110% ±10%; shutdown after 30 seconds.

120% ±10%; shutdown after about 100ms.




Internal battery

| Battery Type| ****

Lead Acid Battery

Typical Backup Time (at full PFC load)| ****

3′


Recharge Time

| ****

3 hours from 10% to 90% after discharged

| ****

2 hours from 10% to 90% after discharged

External battery module (EBM)| ****

Battery Type

| ****

Lead Acid Battery






Interface

| RS- 232| ****

Yes

Dry- Contact| ****

Yes

USB| ****

Yes

SNMP| ****

Optional

EPO| ****

Yes

Table 8. Indicators and Audible alarm





Indicator

| AC Mode| NORM—normal mode
---|---|---
Backup Mode| Displays “bATT” and beeps every 4 seconds
Load/Battery Level| LCD displays
UPS Fault| LCD displays red screen and “     **** ”
Overload| LCD displays red screen and “     OVLD ”
Low Battery| LCD displays red screen and “     bATL ”




Audible alarm

| Backup Mode| Beeps every 4 seconds
Low Battery| Beeps every second
UPS Fault| Continuously beeps
Overload| Beeps every second
Battery Replacement| Continuously beeps

Table 9. Operating Environment


Temperature

| ****

0 to 40°C

---|---


Humidity

| ****

20%-80% relative humidity (non-condensing)


Altitude

| ****

<2000m


Storage Temperature

| ****

-15° to 45° C

Table 10. Dimensions and weights

Model DSS1500RT- TBF DSS2200RT- TBF

UPS Case

| Net weight (lbs./kg)| 41.88 / 19| 47.39 / 21.5
Dimension (in/mm) (W x H x D)| 17.24 x 3.40 x 17.16 / 438 x 86.5 x 436| 17.24×3.40 x 17.16 / 438 x 86.5 x 436


EBM Case

| Dimension (in/mm) (W x H x D)| 17.24 x 3.40 x 17.16 / 438 x 86.5 x 436| 17.24 x 3.40 x 17.16 / 438 x 86.5 x 436
Net weight (lbs./kg)| 48.94 / 22.2| 60.62 / 27.5

Rear Panels
The UPS rear panel description table and pictures are shown below:

No. Function
1 AC Output
2 External battery connector
3 SNMP Port
4 AC Input
5 RS232 / Dry-Contact Communication Port
6 USB Port
7 EPO
8 Earth Line Port

DSS1500RT-TBF-Line-Interactive-UPS-fig-30

The EBM rear panel description table and picture are shown below:

DSS1500RT-TBF-Line-Interactive-UPS-fig-31

Trouble Shooting

Audible Alarm Trouble Shooting

Indication Cause Solution

Beeps every 4 seconds

| ****

The UPS is on battery mode

| ****

Check the input voltage

Beeps every second and “bATL” on screen| ****

The battery voltage is low

| ****

Save your work and turn off your equipment

Beeps every second and “OVLD” on screen| ****

Output overload

| ****

Check load level indicator and remove extra loads

Continuous beep and red display| ****

The UPS fails

| ****

Please contact your local dealer

General Trouble Shooting

Problem Cause Solution
The UPS can’t be turned on when power switch is pressed ****

Internal fuse may be broken

| ****

Please contact your local dealer


UPS is on and no power to load

| No power on LS1 and LS2 output receptacle| Check if the LS1 and LS2 are set up from “001 to 000”.



Backup time is short

| ****

Battery power is drained

| ****

Re-charge the battery for at least 24 hours


Battery is old

| ****

Replace battery

Continuously beeps and display turns to red| ****

The UPS failed

| ****

Please contact your local dealer



Buttons do not work

| ****

The setting mode is not a right path

| ****

Please see right configuring method


Button is broken

| ****

Please contact your local dealer


SITE

| ****

No safety ground or L/N reverse

| ****

Check input power cord and the power outlet

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