VORSPRUNG 20174 Electric Vehicle AC Charging Unit User Manual

Electric Vehicle AC Charging Unit User Manual
Model: 20174,20175

20174 Electric Vehicle AC Charging Unit

Thank you for choosing one of our Vorsprung AC charging units. To help you correctly use, operate, maintain, check and troubleshoot this AC charging unit, please carefully read this User Manual before use, operate according to this User Manual only, and keep safe for future use.
This Unit must only be installed & fitted by a Certified Engineer
Installation must only be performed by a Certified Engineer competent in accordance with the current legislation in force in the geographical location of the installation.

• Advice provided in this manual does not override any legislation.
• If the advice in this manual is not understood, contact the distributor for further advice and/or training before attempting installation/operation of the equipment.

The manufacturer/distributor cannot accept any responsibility for improper installation or any problems arising from improper installation.
NOTE: Damage to the equipment, connected systems or to property caused by improper installation are the responsibility of the engineer.
NOTE: All electrical work must be performed in accordance with the current Electrical Wiring Regulations in your geographic area.
**WARNING**
The input and output voltage of this equipment is risk high voltage; this will endanger people’s life. Please strictly follow all warnings and operating instructions on the machine and in this manual. Never disassemble the outer cover of this machine.

Safety Precautions

Installation of this Unit must be Performed by a Certified Engineer
1.1. Turn off the power supply prior to and during the installation, to prevent electric shock.
1.2. The charging unit’s power cable must be firmly connected and well insulated.
Loose connection and damages will cause circuit failure, which may cause a fire or casualties in severe cases.
1.3.The installation of the charging unit and connection to the power grid must be conducted by a trained, certified professional.
1.4.If the unit is dropped at any point prior to installation, it should not be installed until the engineer has inspected the unit to determine whether or not it can safely be installed.
1.5. Do not wash or cover the charging unit with any liquid. To clean the charging body, wipe gently with a lightly damp cloth, avoiding the connector area.
1.6. Any faults which arise that may impact the safety of the unit should be addressed by a certified engineer. Please do not attempt any repairs yourself.
1.7.The charging unit should only be installed by a certified engineer. The seller will not bear any responsibility for any loss caused by uncertified engineers and personnel for any modifications.

Introduction

This product is a single-phase AC charging unit, mainly used for AC FAST charging of electric vehicles. The design of the product is simple but, with advance features. It provides smart app and plug and play modes. The principle of industrial design is adopted for the equipment, with the original function of toppling protection to ensure safe operation of the equipment. The protection level of the wall unit reaches IP65, it is well protect from dust and water and can be safely operated and maintained outdoors.
The charging unit is intelligent, with timing,, electricity metering on app.
This product is a single gun 7.4kw AC charging unit, with advance WIFI/APP/Bluetooth control features.
This unit comes with a built-in electricity meter, providing detailed insight into electricity usage and expenditure. Perfect for keeping track of how much electricity your charger has consumed.
2.1.Composition
Wall box is made of high grade ABS Plastic with LED indicators. The charging unit is mainly composed of shell, back cover, main control board, communication module, fuse, emergency stop switch, charging interface, changing plate, etc.
2.2. Main Features
2.2.1.Modular design, stable and reliable: Modular design principle is adopted for the equipment, with flexible configuration and convenient maintenance.
2.2.2. All-round protection and safe operation: it has over-voltage protection, under-voltage protection, overload protection, earth leakage protection, grounding protection, over-temperature protection, low-temperature protection, lightning protection and toppling protection, ensuring safe and reliable operation of the equipment and effectively preventing accidents.
2.2.3.Easy to use: Easy to install and use.
2.2.4.High protection level: IP55, supporting outdoor environment, not needing to set up additional canopy, etc.
2.2.5. Low power consumption: The standby power consumption of the equipment is as low as 3kW up to 7.4kW, energy saving and low consumption.
2.2.6. Compatibility: The wall box is an advanced home version. Is online control mode, and plug & play operation mode.
2.2.7. Structure: Occupying a small space, is lightweight, the equipment is to be installed to a solid wall or to a compatible floor mount.

Design Specification

Technical Specification

Table-1 Technical Specification of AC charging unit

protection, lightning protection, leakage protection, flame retardant protection, vercurrent protection
Cable Length| 52m
Weight| 4.KG

Installation

5.1.Site Requirements
5.2.1. The charging unit meets the IP55 protection level and can be installed both indoors & outdoors.
5.2.2. Please ensure that the ambient temperature is within the range of – 30°C~+50°C.
5.2.3. The altitude of the installation site shall not be higher than 2000 meters.
5.2.4. There should be no vibration, flammables, and explosives near the installation site.
5.2.5. The installation site should not be located in low-lying areas or areas prone to water accumulation or flooding.
5.2.6. The unit must be installed onto a wall. If there is no wall support, it is recommended to use a compatible EV floor post for installation and fitting.
5.2.7. The unit must be installed vertical, the centre point of the gun base to the horizontal ground should be between 1200~1300mm.
5.2. Preparation for Installation
Forthe sake of safety, only a Certified Engineer can install and fit the charging unit. Please do not attempt to install it yourself.

Tool Name| Picture|
---|---|---
Insulation torque spanner| | Fastening the bolts
Combination spanner| | Fastening the bolts
Hydraulic tongs| | Fastening the bolts
Diagonal pliers| | Cutting off the cables
Multi-meter| | Checking electrical connection and electrical parameters
Cross screwdriver
(PH2x150mm,PH3x250mm)| | Fastening the screws
Insulation adjustable spanner| | Fastening the bolts

Preparation of Cables
The following cable specifications for charging unit power supply is recommended:

Cable Name| | Cable Specification|
---|---|---|---
Power line| Minimum Requirement: single- phase 3-core 6mm2 power cable| Subject to the specific construction length
Circuit breaker| One-phase 40A circuit breaker|

5.3.Wiring mode
5.5.1. The charging unit comes with an independent power circuit which cannot be shared with any other electrical devices.
5.5.2. When installing; use a Phillips screwdriver to open the rear wiring cover on the charging unit connect the five cables (live wire L, neutral wire N and ground wire PE) to the terminal according to the wiring markings.
5.5.3. To prevent the risk of electric shock, the equipment should ensure that the input ground wire is firmly grounded.
1- Regular Connection

PLANA| | If a power distribution box is used, the L, N, and PE ends of the input cable of the plug to the L, N, and PE ends of the circuit breaker respectively.|
---|---|---|---
PLANB| | If the joint is connected, the two ends need to be connected. Note that L, N, PE correspond to each other Crimping pliers ensure good cortact at the extrusion joint.|

5.4. Before Initial Use
1) Pre-operating inspection
5.5.1. Before starting the AC unit, make sure of the following things:
5.5.2.The AC unitis installed in a convenient location for maintenance and operation.
5.5.3.The AC unit and accessories are properly connected and firmly installed.
5.5.4.The earth leakage circuit breaker at the AC incoming terminal is suitable for the application.
5.5.5. There are no external objects or parts left on top of the AC unit.
5.5.6. Confirm that all the above items meet the requirements before operation.
5.5.7.Close the earth leakage circuit breaker of incoming power line.

5.5.0nline Option
From Google play or Apple Store, download either of the following Apps: Smart Life, Tuya or Vorsprung app for I0S only.

1. Download the App and create an account.
2. Select the plus sign in the top right corner to automatically discover the device.
3. Go to profile settings , enter activation password: 888888
4. Enable Wi-Fi and Bluetooth permissions.
5. Enter your Wi-Fi information to connect wall socket to the Internet.
6. Wait for the connection to load completely before you start any applications.

Troubleshooting

Fault phenomenon

| Possible causes|

Solution

---|---|---
AC over-voltage| AC input voltage is too high| 1-Ask an electrician to test the input voltage of air switch.
2-If the actual voltage is greater than 264Vac for a short time, wait for the peer-to-peer network to recover to the normal voltage range.
3-If the actual voltage is greater than 264Vac for a long time, please contact the power supply department.
4-If the actual voltage is less than 264Vac, please contact Seller.
AC under-voltage| AC input voltage is too low| 1-Ask an electrician to test the input voltage of air switch.
2-If the voltage is lower than 85Vac for a short time, wait for the peer-to- peer network to recover to the normal voltage range.
3-If the actual voltage is less than 85Vac for a long time, please contact the power supply department.
4-If the actual voltage is greater than 85Vac, please contact Seller.
AC over-voltage| AC input current is too high| 1- Immediately turn off the leakage/overcurrent protection switch of the distribution box.
2-Check whether there is a low-impedance connection between two output lines of AC unit.
3-Aker the above problems are eliminated, power on again. If the fault still exists, please contact Seller.
Over-temperature| The interior temperature is greater than 85°C| 1-Check the installation environment of AC unit to see whether there is heating equipment or devices nearby, and ensure the ambient temperature is below 60°C.
2-If the fault can’t be eliminated, please contact Seller.
Leakage current exceeds the limit| The leakage current is greater than 30mA| 1-Immediately disconnect the leakage/ over-current protection switch of the distribution box.
2-Check whether the output line of AC unit is damaged or has low-impedance
connection to the ground.
3-Aker the above problems are eliminated, reset the reset switch of leakage current protector, and power on again. If the fault still exists, please contact Seller.
Leakage current sensor is abnormal| The sensor for detecting the leakage current is abnormal| 1-Immediately disconnect the leakage/ over-current protection switch of the distribution box
2-Check whether the output line of AC unit is damaged or has low-impedance
connection to the ground.
3-Aker the above problems are eliminated, power on again. If the fault still exists, please contact Seller.
Ground fault| The input/output grounding is poor
or the input I/N connection is reverse| 1-Immediately disconnect the leakage/ over-current protection switch of the distribution box.
2-Check whether the grounding of AC unit input/output line is normal and whether the input L/N is connected according to normal sequence.
3-Aker the above problems are eliminated, power on again. If the fault still exists, please contact Seller.

6.1. Troubleshooting of General Faults
In case of any abnormality during use, if you still cannot troubleshoot a certain fault, please cut off the power supply of the charging unit and contact our customer service center.

Guarantee

Subject to the provisions described below, this product is protected for 12 months from the date of purchase against defects in parts. Any labour cost to the consumer s not and will not be covered.
Prior to returning any defective products to Vorsprung, the end user must report the faulty product to Vorsprung. This can be done via e-mail: [email protected]. If Vorsprung agrees that the product should be returned, it will Issue a Returns Authorisation Number. This number must be clearly marked on the packaging of the product to be returned. The customer will return the product at their own cost.
Should the product fail to perform as described within the relevant guaranteed period as set out above, it will be repaired or replaced with the same or functionally equivalent product by Vorsprung at its discretion, free of charge, provided the customer:

1. Provides Vorsprung with proof of purchase.
2. Returns the failed product to Vorsprung with shipping charge prepaid.

Replacement products may be refurbished or contain refurbished parts. If Vorsprung, by its sole determination, is unable to repair or replace the product with the same model or similar model with a similar specification.
The guarantee does not apply and will be null and void if, in judgement to Vorsprung, the product fails due to damage from storage, incorrect installation, accident, inappropriate use or cleaning of the product, relocation of the product after its first installation, abuse, misuse, or if it has been used or maintained in a manner not conforming to product manual instructions. Damage or failure caused by foreign matters entering the unit. Damage caused by dismantling the unit by a non-certified EV Engineer. Damage caused by force majeure (such as lightning, high voltage, earthquake, fire, flood, and other natural disasters). Damage caused by water entering the equipment or other solutions due to improper installation & use. Damage caused by using power supply and voltage other than those specified. Has been modified in any way, or has had any serial number or other Identification markings removed or defaced.
Repair by anyone other than a certified engineer will void this guarantee. Proof of installation may be requested.
All defective products should be returned to Vorsprung with shipping charges prepaid.
Should an issue be found with your unit, Vorsprung will return your repaired/replaced unit free-of-charge to any UK address. Should the return address be outside of the UK; return postage will be at Vorsprung’s discretion. If the unit is found not to be defective
return postage will need to be paid by the consumer/sender.
Vorsprung accept no liability to the end consumer for any loss of profit, loss of business, business interruption, loss of business opportunity or time travel incurred.
Nothing in this agreement will affect the end consumer’s statutory rights. Vorsprung only supply products for domestic, light commercial and private use.

Electric Vehicle AC Charging Unit
User Manual
Model: 20174, 20175

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