Epson SureColor F1070 Standard Edition Printer User Manual

June 1, 2024
Epson

Epson SureColor F1070 Standard Edition Printer

Epson-SureColor-F1070-Standard-Edition-Printer-product

Product Information

Specifications

  • Product: Large Format Printer
  • Model: C-23964
  • Warranty Period: 1 year (0 to 90 days of unlimited printed sheets, plus the remaining 275 days or 15,000 printed sheets*, whichever occurs first)
  • Technical Support: Available through electronic and telephone services

Product Usage Instructions

Safety Instructions

For safety instructions, please refer to the online User’s Guide provided with the product.

Warranty Information

The warranty period for this product is 1 year. Any disassembly or repair not conducted by an Authorized Epson Service Center may void the warranty.

Technical Support

If you encounter any technical issues, contact Epson’s technical support through electronic services or by calling the provided phone numbers. Refer to the documentation included with your product before seeking assistance.

Extended Service and Support Plans

In some countries, Epson offers warranty extension services. For more information on extended service plans, contact Epson directly.

FAQ

  • Q: How can I check the use limit information for the product?
    • A: The use limit information can be viewed on a status sheet printout and/or on the control panel display of the printer.
  • Q: What should I do if my country is not listed for technical support?
    • A: If your country is not listed, please contact the dealer where you purchased the product for assistance. You can also visit Epson’s website for online support.
  • Q: Is there a way to access information for all Epson products online?

Notices

Please see the safety instructions in the online User’s Guide.

Limited Warranty

Limited Warranty for Epson® Products

Epson products are covered by warranty against defects in workmanship and materials when operated under normal use and handling conditions, as indicated in the product documentation, for the period specified in section “Limited Warranty Coverage.” Coverage begins as of the date of delivery to the purchaser by Epson or by an authorized Epson dealer (see “Epson Subsidiaries and Offices in Latin America”), in the country of purchase.
Epson also guarantees that ink cartridges and inks included with the product will perform according to the usage specifications as long as they are used prior to the expiration of their warranty period.

Scope of Warranty

Should Epson receive notice of a defect during the warranty period, it may, at its discretion, either undertake on-site repair of the product, or replace the defective product at no cost to the purchaser. In the event of on-site repair, Epson will send an Epson Authorized Servicer to make the repair at the location registered for the printer. You may be required to pay a fee to cover the service representative’s transportation cost if the printer is in a remote area. In the event of a replacement, the replaced equipment will become property of Epson. The replaced item may be new or previously repaired to the Epson standard of quality, and will assume the remaining warranty period of the product that was originally purchased. This warranty does not include any compensation or damages whatsoever, resulting from the operating failures of the Epson product. In any event, Epson’s maximum liability toward the purchaser will be limited to the purchase price paid to Epson or to the authorized Epson dealer. Epson’s warranty does not cover any software not manufactured by Epson, even when delivered with an Epson product. The software may have a warranty provided by the manufacturer, as indicated in the documentation attached thereto. This warranty is not transferable and no other warranties or guarantees, expressed or implied, are made under this warranty unless specifically stated above.

Limitations and Exclusions

The warranty will be invalid in the following cases:

  • If the printer is ever used with new or refilled ink cartridges, inks, or ink delivery systems other than the Epson UltraChrome® DG2 system for which the printer was designed. In this case, any warranty for the print head and ink delivery system is terminated permanently.
  • When the damage to the product resulted directly from the use of fabric types which are not specified for use with the product.
  • When the product’s serial number has been removed or altered.
  • When the product has been misused, has undergone unauthorized modifications, has been used or stored in ways that are not in compliance with the environmental specifications of the product.
  • When damages resulted from the use of refilled supplies or consumables, or when damages are the result of use of fabrics that do not meet the product’s specifications.
  • When damages resulted from the inappropriate transport of the equipment (packaging, installation, maintenance, transportation).
  • When damages were caused by natural or intentional disasters (fire, floods, lightning, earthquakes, etc.), power surges, or interaction with other brand products.
  • When the product has been totally or partially disassembled or has been repaired other than by an Authorized Epson Service Center.
  • When substances have been spilled on the product.
  • When the external plastic case has been scratched or abused.
  • When damages resulted from inappropriate tests, installation, maintenance or adjustments.
    Note that warranty coverage for the print head and ink delivery system is terminated if the printer is ever used with inks or ink delivery systems other than the Epson UltraChrome DG2 system for which the printer was designed.
    Any damage caused by improper, unauthorized installation is not covered by this warranty.
    The warranty does not extend to accessories (lids, covers, roll adapters, blades, trays) or replenishing supplies and consumables (inks, ink cartridges, and knobs), which, due to their nature, must be regularly purchased through authorized dealers.

How to Register the Printer to Obtain Warranty Service

The printer must be registered before it is used, in order to have the benefit of warranty coverage. To register your printer, go to http://latin.epson.com/registro.
When the purchaser registers the printer, the purchaser will be invited to join Epson’s loyalty program, where points can be accumulated based on the purchase of genuine Epson inks, and redeemed against future purchases of Epson. To register your product in the Epson Rewards loyalty program, go to http://epsonrewards.com.

How to Obtain Warranty Service

Please refer to the user documentation to ensure that the product settings have been properly set and to perform the diagnostic tests indicated therein. Furthermore, in order for the unit to operate optimally, always use original Epson supplies and consumables. To obtain warranty service, the purchaser should call any of the Epson Technical Assistance Centers (see country list on page 10). Upon calling an Authorized Epson Service Center, the purchaser will be asked to provide the product model and serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty is only valid in the country of purchase). If there are no Authorized Epson Service Centers in your area, call the Epson Technical Assistance Center for service referral.

Responsibilities of Purchaser

The purchaser is responsible for the safety of all confidential and proprietary information stored on the product, as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the Authorized Epson Service Center. This also applies if the failure was the result of a defect in the purchaser’s proprietary software or of a computer virus. In order to obtain on-site service, the purchaser will be required to provide: access to the product; an appropriate working area; access to electrical facilities; access to the resources that may be necessary for the installation, repair or maintenance of the unit; a safety environment for Epson staff and their work tools.

ARBITRATION

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT, OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITYOF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY ARBITRATION IN ORANGE COUNTY, CALIFORNIA, BEFORE ONE ARBITRATOR. THE ARBITRATION SHALL BE ADMINISTERED BY JAMS PURSUANT TO ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES OR PURSUANT TO JAMS’ STREAMLINED ARBITRATION RULES AND PROCEDURES, AS APPLICABLE. THE ARBITRATOR SHALL FOLLOW ANY APPLICABLE FEDERAL LAW AND CALIFORNIA STATE LAW IN RENDERING AN AWARD. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS CLAUSE SHALL NOT PRECLUDE PARTIES FROM SEEKING PROVISIONAL REMEDIES IN AID OF ARBITRATION FROM A COURT OF APPROPRIATE JURISDICTION.

REMEDIES; DISCLAIMER OF WARRANTIES

EPSON’S SOLE AND EXCLUSIVE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE LIMITED TO EITHER, AT EPSON’S OPTION, REPAIR OR REPLACEMENT AS SET FORTH ABOVE. THE WARRANTY AND REMEDY PROVIDED ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE TERM OF THIS AGREEMENT. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

EXCLUSION OF DAMAGES; EPSON’S MAXIMUM LIABILITY

IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS, COST OF SUBSTITUTE EQUIPMENT, DOWNTIME, CLAIMS OF THIRD PARTIES, INCLUDING END USERS OR CUSTOMERS, OR INJURY TO PROPERTY, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT OR OBTAIN SERVICE UNDER THIS AGREEMENT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Other Provisions

  • Other Rights You May Have: This Epson limited warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Governing Law: Except for claims subject to arbitration pursuant to section 7 “ARBITRATION”, you and Epson agree that the law of the state or country where you reside shall govern.
  • Jurisdiction: Except for claims subject to arbitration pursuant to section 7 “ARBITRATION”, in the event of a dispute you and Epson both consent to the jurisdiction of the courts in your state of residence or, if you do not reside in a state, then of the courts in Orange County, California.

Limited Warranty Coverage

Product Model Warranty Period Conditions
Large Format Printer Epson SureColor® F1070 1 year (0 to 90 days, of

unlimited printed sheets, plus the remaining 275 days or 15,000 printed sheets*, whichever occurs first).| On-site

Use limit information can be viewed on a status sheet printout and/or on the control panel display.

Technical Support Service

Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer to the documentation included with your product. If you do not find the solution to your problem, visit Epson’s website at: http://latin.epson.com/support or call the local Epson office or an authorized dealer.

Technical Assistance Centers

Country Phone number Country Phone number
Argentina (54 11) 5167-0300

0800-288-37766

| Guatemala| 1-800-835-0358
Bolivia
| 800-100-116| Mexico Mexico City| 800-087-1080

(52 55) 1323-2052

Chile| (56 2) 2484-3400| Nicaragua*| 00-1-800-226-0368
Colombia Bogota| 018000-915235

(57 1) 602-4751

| Panama*| 00-800-052-1376
Costa Rica| 800-377-6627| Paraguay| 009-800-521-0019
Dominican Republic| 1-888-760-0068| Peru Lima| 0800-10126

(51 1) 418-0210

Ecuador| 1-800-000-044| Uruguay| 00040-5210067
El Salvador
| 800-6570

  • Contact your local phone company to call this toll-free number from a mobile phone. If your country does not appear on the preceding list, please contact the dealer where you purchased the product. You may receive help or consult information online for all Epson products. Go to Epson’s website at http://latin.epson.com/support and search for your product. Extended Service and Support Plans In some countries, Epson offers warranty extension services. For information on the extended service plans, please contact Epson.

Contact

Epson Subsidiaries and Offices in Latin America

  • Epson Argentina S.R.L.
  • San Martín 344, Piso 4
  • (C1004AAH), Buenos Aires
  • Argentina
  • Tel: (54 11) 5167-0300
  • Fax: (54 11) 5167-0333
  • Epson Colombia Ltda.
  • KM 1.8 Autopista Medellín
  • Sector Costado Sur de la Calle 80
  • Parque Industrial SOKO
  • Oficina 301
  • Cota, Colombia
  • Tel: (57 1) 602-4750
  • Epson México, S.A. de C.V.
  • Blvd. Manuel Ávila Camacho No. 389
  • Col. Irrigación, Delg. Miguel Hidalgo
  • C.P. 11500
  • Ciudad de México, México
  • Tel: (52 55) 1323-2000
  • Epson Chile S.A.
  • La Concepción 322
  • Providencia, Santiago, Chile
  • Tel: (56 2) 2484-3400
  • Fax: (56 2) 2484-3413
  • Epson Costa Rica S.A.
  • 102 Avenida Escazú
  • Torre 1, Piso 4, Suite 401/402
  • Escazú, San José, Costa Rica
  • Tel: (506) 2588-7855
  • Fax: (506) 2588-7888
  • Epson Perú S.A.
  • Av. Canaval y Moreyra 590
  • San Isidro, Lima 27, Perú
  • Tel: (51 1) 418-0210
  • Fax: (51 1) 418-0220

EPSON, SureColor, and UltraChrome are registered trademarks of Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice

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References

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