AUXO CENOTE Ultimate Concentrate Vaporizer User Guide

AUXO CENOTE Ultimate Concentrate Vaporizer

Product Information

• Specifications
  • Travel Case x 1
  • Cenote Base x 1
  • Glass Recycler x 1
  • Disposable Ceramic Nail x 5
  • Tweezers x 1
  • Nozzle x 1
  • Carb Cap x 1
  • USB-C to USB-C Charging Cable x 1
  • 20W Charging Adapter x 1
  • Cotton Swab x 5
  • Silicone Rod Seal x 2
  • Loading Tool x 1
  • Quick Start & User Manual x 1

Product Usage Instructions

• Set Up
  • Fully charge the device before use. Press the ceramic nail firmly into the heating rod.
• Fill
  • Remove the nozzle and fill water through the mouthpiece up to the designated fill line.
• Install
  • Place the nozzle back and secure the glass recycler on the device ensuring the mouthpiece aligns with the power button.
• Load
  • Remove the carb cap, place the material in the nail, and secure the carb cap back in place.
• Turn On
  • Long press the power button for 3 seconds to turn on the device.
• Select & Start
  • Select the temperature setting and start the session by short-pressing the power button.
• Enjoy
  • After three consecutive sessions, wait for at least 5 minutes. To terminate mid-session, short-press the power button to the end.
• Extend
  • Double press the power button (20 seconds before the session ends) to extend the session.
• Charging & Battery Level
  • The device cannot be used while charging. To charge, plug in the USB-C cable directly into the device’s charging port or use a Qi-certified wireless charger. Charging via the 20W power adapter takes approximately 1.5 hours for a full charge.

FAQs

• Q: How do I check the battery level?
  • A: Press the power button three times consecutively; the base light will indicate the battery level. Alternatively, you can find the precise battery level in the AUXO Apps.

WHAT’S IN THE BOX

• Each glass piece is handblown and may vary slightly in shape and size.
• Visit the AUXO official website to purchase additional ceramic nails.

QUICK START

1. Set-Up
2. Fill
   • Remove the nozzle, and fill the water via the mouthpiece.
3. Install
   • Place the nozzle back and secure the glass recycler on the device.
   • The mouthpiece should align with the power button.
4. Load
   • Remove the carb cap and place the material in the nail. The recommended dab size is about half that of a Tic-Tac.
   • Secure the carb cap back in place.
5. Turn On
   • Tip: If no activity is detected for 10 minutes or longer, Cenote will turn off automatically.
6. Select
   • Select the temperature setting. (see next page for setting indications)
7. Start
   • Tip: The device will start preheating for about 28 seconds before the session begins. The session start will be indicated by a vibration and lighting change.
   • Heat Settings
   • Settings 1-3 can be controlled on the device itself whereas Pro Mode is controlled via the AUXO Apps.
   • The default temperature and duration of Pro Mode are identical to setting 3 until adjustments are made on the app.
8. Enjoy
   • Tip: To terminate mid-session, short-press the power button to the end. The device will go into standby mode.
9. Extend
   • Double press the power button (the 20s before the session ends) to extend the session.

LED Indications

Charging & Battery Level

• Due to safety precautions, the product cannot be used while charging.
• To charge the device, plug in the USB-C cable directly into the device’s charging port. Cenote also supports wireless charging; any Qi-certified wireless chargers are compatible.
• Charging via the 20W power adapter takes approx. 1.5 hours for a full charge. Every full charge generates approx. 12-session usage (calculation based on 100s per session).

Battery Level Indication

• To check the battery level, press the power button 3 times consecutively*; the base light will indicate the battery level.
• Alternatively, you can find the precise battery level in the AUXO Apps.
  • Caution: Should there be water in the glass recycler, avoid tilting the device when checking the battery level.

AUXO APPS AND PRO MODE

Download the AUXO Apps to explore Pro Mode, lighting effects, and more.

For iOS

1. Search for “All-On Browser” in the App Store.
2. Download and install the app onto your phone.
3. Enter www.auxo-app.com into the address bar.
4. Allow the app to access the phone’s Bluetooth and wireless data.
5. Connect your device to the app (see next page).

For Android

1. Search for “AUXO Connect” on the Google Play Store.
2. Download and install the app onto your phone.
3. Connect your device to the app (see next page).

Pairing

1. Turn on Bluetooth on your phone and place the device near your phone.
2. When the device is found, select accordingly. The LED light will blink in blue when paired successfully.
3. If the connection is unsuccessful, restart the app and try connecting again.

If the connection is unsuccessful, restart the app and try connecting again.

If you’re having trouble pairing Cenote with your phone, ensure the following:

1. Your connecting app is up to date.
2. Your device is turned on (restart if necessary).
3. The Bluetooth on your phone is turned on.
4. The device is near your phone (as close as possible).
5. If on Android, your location services are enabled (mandated by Android).

Control Panel

(Left to right)

• Row 1 – heat setting, temperature adjustment, session duration, lighting effect.
• Row 2 – Session extension, lighting effect extension.

Heat Settings

• Scroll the settings bar to select your preferred option between settings 1-3 or Pro Mode.

Temperature Adjustment

• Only available via Pro Mode. For settings 1-3, the setting’s temperature will be displayed.

Session Duration

• Only available via Pro Mode, between 20s and 90s.
• For settings 1-3, the setting’s duration will be displayed; the session extendable by pressing the extension switch beneath.

Lighting Effect

• Effects controlled in the control panel will reflect directly on your device as you start your session.

Session Extension

• Assess the flavour of your material after every session.
• Extend the session for another 20 seconds by pressing the session extension switch to activate. Not applicable to Pro Mode.

Lighting Extension

• To keep the lighting effect on after the session, press the switch to activate.

Device Settings

Unit of Temperature

• Select your preferred temperature scale, Fahrenheit (°F) or Celsius (°C).

Light Brightness

• Dim out or maximize the brightness of the lighting effect for sessions.

Light During Charging

• Dim out or maximize the brightness of the lighting effect during charging.

Lighting Effects

• Add up to 8 lighting effects to your selection. New lighting effects will be available upon notification.

Vibration Intensity

• Adjust the vibration intensity to your preference, low or high.

In-Session Lighting Effects

CLEANING AND MAINTENANCE

Disposable Ceramic Nail:

1. Let the heating rod and ceramic nail cool down to room temperature.
2. Lift the carb cap to expose the heating nail.
3. Dip a cotton swab in 90% isopropyl alcohol and clean the nail thoroughly.
   • Tip: For best performance and flavours, replace the nail based on its condition.

Glass Recycler:

1. Carefully remove th 1. e glass recycler from the Cenote base before cleaning.
   • Don’t handle it if hot.
2. Separate the nozzle from the mouthpiece and the silicone and glass components from the carb cap.
3. Once removed, soak all glass components in 90% isopropyl alcohol.
4. Remove from isopropyl alcohol and rinse clean with water.
5. Allow glass components to dry thoroughly before reattaching to the Cenote base.

Caution: Cleaning and maintenance must NOT be performed before the device is turned off and cools down to room temperature. Do not submerge the battery/device base in any form of liquid.

Warning: Isopropyl alcohol is highly flammable. Let the attachments dry completely before heating. Choking Hazard – Disassembled glass recycler contains small parts. Keep away from children and pets.

Storage

• Do not expose the device to direct sunlight, dust, moisture or mechanical shock.
• Do not place heavy loads on the device or drop it, the device may no longer work properly if such occurs.

Temperature and Humidity

• If the battery temperature is over 149±1.8°F (65±1°C), overheat protection will be implemented and usage will be suspended temporarily.

It is recommended to store and operate the device under the following environments:

• Charging temperature: 50-113°F (10 to 45°C)
• Working temperature: 14-140°F (-10 to 60°C)
• Storage temperature: 73.4±9°F (23±5°C)
• Operating humidity: 35%-75%RH
• Storage humidity: 35%-70%RH

SAFETY

• Do not attempt to disassemble or repair the device as damage or personal injury may occur.
• Keep body parts, clothing, etc. away from the heat source to prevent scalding or damage to personal property.
• To prevent scalding, do not touch the heating rod or ceramic nail before it’s completely cooled down.
• Refrain from using other power adapters not provided with the device when charging Cenote.
• Keep hands dry when touching the charging device to prevent electric shock.
• The device is not water-resistant and not recommended for outdoor use while it is raining, or in other circumstances where it may be exposed to water.
• Do not use it while pregnant or breastfeeding.
• If any abnormality is observed, stop using it immediately and contact a professional after-sales service technician.
• Keep the device out of reach of children.

FCC

FCC Warning:
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Environmentally Friendly Disposal

• You can help protect the environment! Please remember to respect local regulations and hand in any electrical equipment you wish to dispose of at an appropriate waste disposal centre.

WARRANTY

Limited Warranty Coverage

AUXO provides a limited warranty on authentic products purchased from the AUXO official website and authorized offline stores against defects in materials and/or workmanship under normal use. To keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. AUXO warrants only to the original purchaser of the product and the limited warranty is nontransferable. The limited warranty does not apply to products that were sold by any third-party resellers.

• AUXO offers a 2-year limited warranty on the device (Cenote Base). Glass recycler, other attachments and accessories are not covered under the limited warranty.
• In no event shall any recovery against AUXO exceed the actual price paid for the purchase of the product.

Not Covered Under Warranty

This warranty does not apply to certain situations and conditions, including but not limited to:

1. Any AUXO product sold by an unofficial AUXO website or unauthorized retail store(s).
2. Damage(s) caused by accident, abuse, misuse, negligence, flood, fire, earthquake or other external causes.
3. Damage(s) caused by the device being exposed to or coming in contact with moisture (e.g. liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g., sand, food, dirt or similar substances).
4. Damage(s) caused by operating the device or charging adapter outside the permitted or intended use as prescribed in the user manual.
5. Damage(s) of the heating rod due to tampering, counterfeiting or by filling the ceramic nail with unrecognized or unintended materials.
6. Damage(s) caused by modifications to alter functionality or capability.
7. Cosmetic damage occurs through wear and tear, including but not limited to scratches, dents and broken plastic on ports.
8. Any device where the serial number has been tampered with, erased obscured, or is not genuine.
9. Normal performance degradation of batteries. Please contact AUXO Customer Support for more information on battery degradation.
10. Attachments and accessories.

Obtaining Warranty Service

• Please retain your purchase receipt or other acceptable proof of purchase for your records. If no purchase receipt or other proof of purchase is provided, the warranty start/end dates will be determined according to the device serial number.
• Contact the AUXO Customer Support Team and submit a support request to initiate the warranty service. We encourage you to include as many details as you can in the request, such as pictures and videos to help the team diagnose the issue.
• An RMA (Returned Material Authorization) number and shipping instructions will be sent to you if the issue cannot be resolved. Following the shipping instructions, you will need to send the product along with the RMA number.

Note:

1. You must return your approved-for-warranty device before AUXO sends you a replacement on your warranty claim.
2. Customers are responsible for all shipping costs associated with the warranty process.
3. AUXO is not responsible for lost or damaged returns sent by the customer.

RETURN & REFUND POLICY

• Please carefully research the product you are interested in before purchasing.
• Refunds are only available for new and unused devices purchased on AUXO’s official website and must be returned to AUXO within fourteen (14) days of receipt.
• If the tamper-proof seal is broken, a refund cannot be honoured.
• AUXO will not refund devices purchased through other authorized retailers; in such case, any refunds must be obtained from the authorized retailer whom you purchased the device from and will be subject to the retailer’s policy on refunds.
  • Note: The customer is responsible for the return shipping fee.

Additional Warranty Terms and Conditions

• THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THIS CARD. AUXO DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, AFTER THE EXPIRATION OF 2 YEARS AFTER PURCHASE BY THE END USER. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
• In no event will AUXO be liable for any special or consequential damages arising from the use of this product, nor for injury to any person, or any claim for damages arising from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

WARRANTY CARD

Customer Information:

AUXO reserves the right to the final decision in all warranty cases.
AUXO may interpret and revise the content of this warranty card.
Please present your warranty card together with your proof of purchase to
obtain your warranty service.

AUXO reserves the right to the final decision in all warranty cases. AUXO may interpret and revise the content of this warranty card. Please present your warranty card together with your proof of purchase to obtain your warranty service.

• Not for sale to minors.
• This vaporizer is only intended for use with products made from federally legal hemp as defined in relevant provisions of the 2018 Farm Bill and codified at 7 U.S.C. § 1639o(1) and 21 U.S.C. § 802 (16) (B) (i) and is not intended for use with any illegal controlled substance.
• This product is not designed or intended to vaporize any nicotine or liquid product.
• WARNING: Reproductive Harm – www.P65warnings.ca.gov.
• Visit us at WWW.AUXO-OFFICIAL.COM.
• FOLLOW US @AUXOVAPOR
• © AUXO All rights reserved. Subject to alteration.
• READ THIS MANUAL BEFORE USING THE PRODUCT.
• FAILURE TO FOLLOW INSTRUCTIONS AND SAFETY PRECAUTIONS IN THIS MANUAL CAN RESULT IN SERIOUS INJURY OR DEATH.
• FOR EASY FUTURE REFERENCE, DOWNLOAD THIS USER MANUAL AND WARRANTY CARD AT:WWW.AUXO-OFFICIAL.COM/PAGES/DOWNLOAD.

References

• auxo-app
• AUXO | Vaporizer & Accessories | Official Website
• P65warnings.ca.gov

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