UGREEN CM292 5 Bay Hard Drive RAID Enclosure Instruction Manual

June 14, 2024
UGREEN

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UGREEN CM292 5 Bay Hard Drive RAID Enclosure

UGREEN-CM292-5-Bay-Hard-Drive-RAID-Enclosure-product-
image

Product Information

Model CM292
Product Name 5-Bay 3.5 RAID Hard Drive Enclosure
Package Contents User Manual, Screwdriver, Screws
Product Overview A 5-bay hard drive enclosure with RAID capability
LED Indicator The LED indicator displays the status of each hard drive and

the RAID mode
Specification| Input: DC Power Supply, Output: USB-C, USB Standard Transfer
Rate, Supported Array Modes, Supported Drive Type, Supported Drive
Protocol, Transfer Protocol, Outer Shell, Compatible Operating
Systems, Dimension

Product Usage Instructions

Installation Steps

  1. Take Out the Tray
    Squeeze the tray handle then pull the tray out.

  2. Hard Drive Installation

    • 3.5-inch Hard Drive
      Remove the fixing plates, then put the hard drive on the drive tray with the pins of the hard drive facing down. Install back the fixing plates and be careful of their direction.

    • 2.5-inch Hard Drive
      Remove one of the plates first. Put the 2.5-inch hard drive on the drive tray with the pins of the hard drive facing down. Flip the tray over and make sure that the four holes of the hard drive align with those of the tray, then screw the hard drive firmly.

  3. Put Drive Tray Back Into the Enclosure
    Put the drive tray back into the enclosure, then slowly push it to the SATA port.

Warning: Do not unplug the hard drive when the device is powered on. Please follow the steps below:

  1. Safely eject the hard drive from your PC/laptop.
  2. Turn the device off and take out the hard drive.

RAID Mode Setting and Connection
To switch RAID modes, use the RAID DIP switch. Different RAID modes require different DIP combinations. When changing RAID array modes, use the RESET button to reset and create a new RAID mode.

Other Settings
To add new drives or replace a broken drive, follow the provided instructions in the user manual.

Notice of Use

Preface
Thank you for purchasing UGREEN products. For optimum operation, please read this manual carefully before using.

Notice

  • Please back up all your data before using the product.
  • Formatting needed when switching RAID mode or partitioning drives, please back up your data.
  • Please safely eject the hard drive from your laptop/PC in case of data loss.
  • Do not unplug the hard drive when copying data in case of file loss or drive damage.
  • If there is any loss, corruption of data caused by improper operation or deliberate damage, the data restoration will not be covered by the warranty. Make sure to back up your important data regularly.

Product Introduction

Package Contents

UGREEN-CM292-5-Bay-Hard-Drive-RAID-Enclosure-01 \(1\) Product OverviewUGREEN-CM292-5-Bay-Hard-Drive-RAID-
Enclosure-01 \(2\) UGREEN-CM292-5-Bay-Hard-
Drive-RAID-Enclosure-01 \(3\)

LED Indicator

UGREEN-CM292-5-Bay-Hard-Drive-RAID-Enclosure-01 \(4\)

Specifications

Input USB-C
Output (7+15) Pin SATA×5
USB Standard USB 3.0
Transfer Rate 5Gbps (Max)
Supported Array Modes PM/RAID 0/RAID 1/RAID 3/RAID 5/RAID 10/Large/Clone
Supported Drive Type 2.5/3.5-inch SATA interface HDD or SSD
Supported Drive Protocol SATA protocol
Transfer Protocol UASP
Outer Shell (PC+ABS)+metallic UV
Compatible Operation Systems Windows/macOS/Linux
Dimension L249×W151×H205(mm)

Installation Steps

  1. Take Out the Tray
    Squeeze the tray handle then pull the tray out.UGREEN-CM292-5-Bay-Hard-
Drive-RAID-Enclosure-01 \(5\)

  2. Hard Drive Installation

  3. 3.5-inch Hard Drive

  4. Remove the fixing plates, then put the hard drive on the drive tray. Pins of the hard drive face down.UGREEN-CM292-5-Bay-Hard-Drive-RAID-Enclosure-01 \(6\)

  5. Install back the fixing plates and be careful of their direction.

  6. 2.5-inch Hard Drive

  7. As the following picture, remove one of the plates first.

  8. Put the 2.5-inch hard drive on the drive tray. Pins of the hard drive face down.

  9. Flip the tray over and make sure that the four holes of hard drive align with those of the tray, then screw the hard drive firmly.

  10. Put Drive Tray Back Into the Enclosure
    Put the drive tray back into the enclosure, then slowly push it to the SATA port.

Warning
Do not unplug the hard drive when the device is powered on, please follow the steps below:

  1. Safely eject the hard drive from your PC/laptop.
  2. Turn the device off and take out the hard drive.

Plug the Device into Power Outlet

  • Connect the enclosure to your PC/laptop via the provided cable, then connect to the power adapter.
  • Power on the device, the power indicator turns solid red.UGREEN-CM292-5-Bay-Hard-Drive-RAID-Enclosure-01 \(12\)

Warning
Non-standard or non-certified adapters are not allowed in case of the potential risks.

RAID Mode Setting and Connection

Switch RAID Modes

Warning

  • It is recommended that you use each brand new hard drive of the same capacity.
  • If you use an old hard drive, please format it before switching the RAID mode, and back up all of your important data.
  • The default mode of the product is PM mode.
  • Switch back to PM mode first when you need to change modes, then switch to the RAID mode you prefer.

Switching for the first time

  • Power off: press and hold the power button (about 3 seconds) until the power indicator goes off.
  • Select an array mode based on Array Modes Diagram, and adjust the DIP switch “1/2/3” respectively.
  • Hold “RESET” and long press the power button (about 3 seconds) to turn it on; after 15 seconds release the RESET button. The mode change succeeds if the drive indicator flashes white.
  • Go to “This PC”> “Manage” > “Computer management” > “Device manager”, then check the current RAID mode.UGREEN-CM292-5-Bay-Hard-Drive-RAID-Enclosure-01 \(13\)

2 RAID Modes & DIP Switch

RAID Modes| DIP Switch| | Min. Drive Number| Available Capacity| Description
---|---|---|---|---|---

DIP
1

| Switch
2|

Status
3

(FaRsAt IMDo0de)| | ON| ON| ON| 2| Total hard drive capacities| Fastest read and write mode, largest capacity but low security. When one of the hard drives fails, all of the data cannot be restored.
(SaRfeAIMDo1de)| | ON| ON| OFF| 2| Min. hard drive capacity| High security, acceptable read and write with small capacity.
When one hard drive fails, other drives work normally; then you’ll have to replace the broken drive (greater than or equal to the capacity of the original capacity), all of your lost data will be recovered automatically.

RAID 3

| |

ON

|

OFF

|

OFF

|

3

| (Drive number-1) ×  Min. hard drive capacity| For fast read & write altogether with security & capacity.
Set one disk as the parity disk, and all the other data disks.
When one data drive fails, the original data can be recovered by making use of the remaining data and the parity info. When two drives fail at the same time, all of the data will be unrecoverable.

RAID 5

| |

OFF

|

ON

|

OFF

|

3

| (Drive number-1) × Min. hard drive capacity| For fast read & write altogether with security & capacity.
Data and parity info are restored respectively on different disks, and data and its corresponding parity info are on different drives.
When one of the drives fails, the original data can be recovered by making use of the remaining data and the parity info. When two drives fail at the same time, all of the data will be unrecoverable.
RAID 10| | ON| ON| OFF| 4| 2 × Min. drive capacity| A RAID mode formed by RAID 0 read & write speed + RAID 1 safety.
Two disks form a RAID 1, then two sets of RAID 1 form a RAID 0.
When two disks fail at the same time but they’re not in the same RAID 1, then the data can still be readable.
Clone| | OFF| ON| ON| 2| Min. drive capacity| Best security, average read and write speed and smallest available capacity.
Take the min. capacity disk as the main one, then clone data to the other disks, all of the disks share the same data. When one disk fails, all the others will not be affected.
Large| | ON| OFF| ON| 2| Total hard drive capacities| Largest available capacity, average read and write speed, and low security.
All hard drives form a big drive, when one of them fails, all of your data will be unrecoverable.
PM| | OFF| OFF| OFF| 1| Total hard drive capacities| Default factory setting mode, all disks work separately. When one disk fails, all the others will not be affected.

Drive Partitioning and Formatting
Online drive and drive partitioning after switching RAID mode. The formatting may differ depending on the different operating system, please check your operating system for reference.

Windows

  1. Online drive: connect the hard drive to PC/laptop
    Go to “This PC” > “Manage” > “Storage” > “Disk Management” and select the correct hard drive to “Initialize Disk”.

  2. Note If the drive capacity is below 2TB in the current RAID mode, select MBR., otherwise, select GPT.

  3. Drive partitioning: create a “New Simple Volume” and set its capacity. Select the unallocated space and right click “New Simple Volume”, then follow the pop-up windows until the process is completed. Your PC/laptop will be able to read the drive after formatting.

  4. Note The default drive format of Windows and Linux is “NTFS”, as for macOS, you must choose the “ExFAT” format.

macOS
Step: “Other” > “Disk Utility” > “Erase”, choose the file format “ExFAT”, then “Erase” > “Complete”. Your Mac can read the drive after formatting.

Linux
Step: “Applications” > “Disks”, select the external drive and click “Format Partition”; after formatting please enter “Mount”, then your PC/laptop can read the drive.

Other Settings

Add New Drives
Warning
A new hard drive requires RAID mode switching twice, then all hard drives will be formatted. Please back up all the data in advance.

Add a new drive
If there are less than 5 hard drives in the current RAID mode, then you can add new drive(s).

  • Power off: press and hold the power button (about 3 seconds) until the power indicator goes off.
  • Put the new hard drive in the drive tray and put it into the enclosure.
  • Change DIP switch to PM mode.
  • Press and hold “RESET” and long press the power button (about 3 seconds) to turn it on; after 15 seconds release “RESET”, and then the hard drive indicator flashes white.
  • Power off again, and change DIP switch to the original RAID mode.
  • Repeat step 4.
  • After the hard drive is connected and partitioned, then it’s successfully added.

Replace the Broken Drive
When using RAID 1/3/5/10/Clone modes, you’ll have to replace with a brand new hard drive if one of your disks fails.

  • Press and hold the power button (about 3 seconds) to turn it off.
  • Replace the broken disk with a new one.
    • Tip: capacity of new hard drive ≥ capacity of broken hard drive.
  • Press and hold the power button (about 3 seconds) to turn it on.
  • When the disk indicator flashes red and white alternately, the new disk starts to restore (back up) data.
  • When the drive indicator turns solid white, the data recovery (backup) is completed.

Notes

  • For optimal performance, it is recommended that you use the product on the device with USB 3.0 or above ports.
  • Please put the product in an environment of stable temperature and humidity to avoid direct sunlight or any liquid.
  • When there is a thunderstorm or an unstable voltage, please power off the product to avoid the potential damage.
  • Please power off the product before you clean it; clean it with a wet wipe, chemicals or spray cleaner are not allowed.
  • Do not drop, crush, hit, or throw the product.
  • The product contains small components, please keep out of reach of children.
  • Please do not disassemble or repair this product by yourself. Improper disassembly may lead to electric shock or other potential danger, please contact UGREEN aftersales.

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