Bissell 20393 Expert Hard Floor Spin Mop Instruction Manual

Bissell 20393 Expert Hard Floor Spin Mop

Product Information

Specifications

• Product Name : Drip Cap
• Model Number : DC-100
• Material : High-quality plastic
• Color : Transparent
• Dimensions : 2 inches (diameter) x 1 inch (height)
• Weight : 0.1 ounces

Product Usage Instructions

Step 1: Checking the Drip Cap
Before using the Drip Cap, ensure that the solution drips out properly. Follow the steps below

1. Hold the Drip Cap in an upright position.
2. Remove any existing cap from the solution bottle.
3. Gently screw the Drip Cap onto the bottle.
4. Invert the bottle and wait for a few seconds.
5. If the solution does not drip out, proceed to Step 2.

Step 2: Ordering a New Cap
If the solution does not drip out properly, it indicates that the Drip Cap may be faulty or clogged. In such cases, a new cap must be ordered. Follow the steps below

1. Contact our customer support team via phone or email.
2. Provide them with your name, contact information, and order details.
3. Explain the issue with the Drip Cap and request a replacement.
4. Our customer support team will guide you through the replacement process.

Step 3: Replacing the Drip Cap
Once you receive the replacement Drip Cap, follow the steps below to replace the faulty cap

1. Remove the faulty Drip Cap from the solution bottle.
2. Dispose of the faulty cap appropriately.
3. Gently screw the replacement Drip Cap onto the bottle.
4. Invert the bottle to check if the solution drips out properly.
5. If the solution drips out, you can now safely use the product.

Frequently Asked Questions (FAQ)

What should I do if the solution does not drip out?
If the solution does not drip out when using the Drip Cap, it indicates that the cap may be faulty or clogged. In such cases, you need to order a new cap by contacting our customer support  team.

How do I order a new cap?
To order a new cap, please contact our customer support team via phone or email. Provide them with your name, contact information, and order details. Explain the issue with the Drip Cap and request a replacement. Our customer support team will assist you in the replacement process.

How do I replace the Drip Cap?
To replace the Drip Cap, follow these steps

1. Remove the faulty Drip Cap from the solution bottle.
2. Dispose of the faulty cap appropriately.
3. Gently screw the replacement Drip Cap onto the bottle.
4. Invert the bottle to check if the solution drips out properly.
5. If the solution drips out, you can now safely use the product.

Instructions For Use

Test for spray

• Plug unit in
• Recline unit
• Turn power button on (pads should begin to spin)
• Hold spray button down
• Turn off unit > Stand it upright & unplug from wall

Check tank

• Remove clean water tank by lifting straight up
• Unscrew tank cap & check cap & tank for any cracks/damage to cap
• Fill tank with clean water & formula > Screw cap back on tightly by twisting clockwise
• Push on X valve inside cap
  • Solution should drip out, if it does not, a new cap must be ordered
• Firmly insert tank back into body until you hear a click

Check spray tip & re-test

• Use a pin or small brush to clean off spray tip
• Plug machine into an outlet & turn power button on
• Hold the spray button for 10-15 seconds

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