Hiland SWG2000X Swing Gate Opener User Manual

June 15, 2024
Hiland

SWG2000X Swing Gate Opener
User Manual

SWG2000X Swing Gate Opener

Dear users,
Thank you for choosing this product. Please read the manual carefully before assembling and using it. Please do not leave out the manual if you send this product to a third party.

Safety Instruction

  • Please read this manual carefully before installation, in which involves with important information about installation、using、maintenance and safety.
  • Any undefined operations under this manual is not allowed, incorrect using may damage the product even causing the injuries or property losses.
  • To consider the possible danger during the installation or using process of swing gate operator, installation must strictly comply with the construction standard and electrical operating procedure.
  • Before installation, please make sure that the power voltage being used matches with the supply voltage of this product. Please check if the leakage protection switch is installed and the grounding system is correct.
  • Please check if additional equipment or materials are required to meet the specific requirements.
  • The disposal of packaging material must be complying with the local regulation.
  • Please do not change any parts except for those defined under this manual. Any undefined changes may cause the malfunction. Any damages to the product arising therefrom shall be beyond the liability of the company.
  • Please do not leak water or any liquid into the controller or any other open devices. Please disconnect the power immediately if any mentioned cases happened.
  • Please keep this product away from heat and open fire. Or it may damage the components; cause the failure or other hazards.
  • Please make sure there is no vehicles passengers and objects passing through while the swing gate is moving.
  • Anti-clip equipment like infrared protection switch must be installed to avoid injuries to person and property losses. The company shall not be liable for any damage or accident arising therefrom.
  • The installation using and maintenance of this product must be carried out by professionals.
  • Children are not allowed be touch the control devices or remote transmitters.
  • A warning sign must be placed somewhere on the swing gate according to the national standard.
  • Please keep this instruction properly for future reference.

Packing List (Standard)

No.|

Picture

| Name| Quantity
---|---|---|---
1| | Main machine| 2
2| | Control box| 1
3| |
Manual release key| 2
4| | Remote control| **** 2
5|


| Wall bracket| 4
6|


| Front mounting bracket| 2
7|


| Connecting bracket| 2
8| | Screw M8X25| 4
9|


| Mounting screw (short)| 2
10|


| Screw M8×45| 2
11|


| Self-locking Nut M8| 8
12| | Limit stopper| 1

Packing List (Optional)

No.|

Picture

| Name| Quantity
---|---|---|---
1| | Infrared sensor| 1
2| | Wireless keypad| 1
3|


| Alarm lamp| 1
4| | Electric lock| 1
5| | Storage battery| 2

Due to the difference of installation environment, our company does not provide the installation accessories to fix and connect gate openers and wall. Please prepare the these installation accessories according to actual site situation.

Technical Parameters

Model SWG2000 SWG2001
Power supply 220V/50Hz;110V/60Hz 110V/60Hz;
Motor power 30W X2 30W X2
Gate moving speed 18~22s/ 90° 18~22s/ 90°
Max.single-leaf weight 200kg 200Kg
Max.single-leaf length 2M 2 M
Max.force 2200N 2200N
Max.piston stroke 32cm 32CM
Remote control distance ≥30m ≥30m
Remote control mode Single/Four button mode Single/Four button mode
Storage battery (optional) DC24V(4.5Ah or 9Ah) DC24V(4.5AH或9.0AH)
Noise ≤≤58dB ≤58dB
Recording of up remote controls 20pcs 20pcs
Remote frequency 433.92 MHz 433.92Mhz
Working temperature -20°C – +70°C -20°C – +70°C
Package weight 10kg 10kg

Installation Drawing

SWG200X swing gate opener is applicable to single leaf gate weight less than 200kg, and the length shorter than 2m. The drive mode adopts planetary transmission to combine with the screw rod transmission.
This gate opener must be installed inside the enclosure or yard for protection.

Tools Needed for Standard Installation

| No.6 Allen Wrench| | **** Spirit Level
---|---|---|---
| Slotted Screwdriver|


| **** Tape
| Phillips Screwdriver|


| Adjustable Wrench X 2
| Hatching Pen| |

Note: the cables must be suitable for outdoor use.

Cable List

| Cable Application| Cable Material| Max. Length
---|---|---|---
1| Cable of 220V control box’s power supply| 3×2.5mm² (>30m)
3×1.5mm² (<30m)| Unlimited
2| Cable of gate opener’s power supply| 2×1.5mm²| 15m
3| Cable of infrared sensor| 2×0.5mm²| 10m
4| Cable of alarm lamp| 2×0.5mm²| 10m
5| Cable of electric lock| 2×0.5mm²| 10m
6| Extension cable of storage battery| 2×1.5mm²| 10m
7| Cable of solar power| 2×1.5mm²| 10m

Due to different installation environments, installer need to prepare power cables for control box and for gate openers.
Note: cable outlet should be downward to prevent rainwater from entering wire along the cable.

Direction of Gate Opening

7.1 Gate Opens Inwards

Recommended Installation Size:

A B 100mm 120 mm 140 mm 160 mm 180 mm 200 mm
100mm 103° 111.5° 118.5° 120.5° 108° 100.5°
120mm 101° 108.5° 115° 110° 100.5° 94.5°
140mm 99.5° 106.5° 112.5° 101° 94°
160mm 98.5° 104.5° 101.5° 93°
180mm 97.5° 103° 92°
200mm 97° 90.5°

Note: If the interval between the gate and the wall is too small or it has interference after the gate completely open, please install a gate safety stopper(prepare by user) to prevent injury to person or damage to property.
7.2 Gate Opens Outwards

Recommended Installation Size:

A B 100mm 120 mm 140 mm 160 mm 180 mm 200 mm
100mm 103° 101° 99.5° 98.5° 97.5° 97°
120mm 111.5° 108.5° 106.5° 105° 103° 100.5°
140mm 118.5° 115° 112.5° 106° 96.5°
160mm 121° 110° 101.5° 93.5°
180mm 106° 98.5° 92°
200mm 96.5° 90.5°

Note: If the interval between the gate and the wall is too small or it has interference after the gate completely open, please install a gate safety stopper(prepare by user) to prevent injury to person or damage to property.
If there is enough space between the gate and the wall after the gate completely open, then safety stopper is not a must option. (Motor will stop after it’s blocked)

Installation Steps

8.1 Preparation Before Main Machine Installation
a) Before installing the gate opener, please confirm that the gates were installed correctly, ensure that the gate can be manually operated smoothly, and the limit stopper can effectively prevent the gate to continue moving.
b) Please keep a distance of 15-20mm between the two swings for installing the electric lock. If electric lock is not required, then no need to consider the distance between the two swings;
c) The recommended mounting height of the 2 main machines is around 300 ~ 800mm above the ground, and make sure there are reliable fixed points for mounting brackets.
Cable Bury
In order to ensure the normal operation of the gate opener and protect the cable from damage, please use two PVC pipes to bury the motor and power cables, and the control cables separately. One PVC pipe for motor and power cables, the other one for control cables.
Mounting Brackets Fixing
In order to install the SWG200X main machines firmly, it is recommended to use the expansion screws to fix the mounting brackets.
8.2 Accessory Installation
A) Before installing the main machines, please install the wall bracket on the wall first, then fix the connecting bracket, finally install the front mounting bracket on the gate.

Note: Please measure by gradient before fixing to ensure that the front mounting bracket and the connecting bracket are in the same level.
Connect the connecting bracket and two wall brackets, please refer to Figure 5. B) The connecting bracket and the wall bracket can be connected according to different conditions, please refer to figure 6. C) Before the installation, please unlock the two main machines. Unlock method: Open the manual release cover, insert the manual release key, rotate the key until it’s released, as shown in Figure 7, then turn the telescopic arm, you’ll find it’s stretched by hand easily.

D) Connect the main machine with connecting brackets by screw and nut as shown in Figure 8.

E) As shown in figure 9 below, connect wall bracket with wall according to marked position. Then, connect main machine with wall bracket by screw and nut. (Please use spirit level to make sure the installation levelness.)
Mooting screw(short)

8.3 Dimension of Control Box

  • To ensure safety and protect the machines, please install a gate stopper at the open limit position when the gate opens outward to prevent the gate from running over its travel. Meanwhile, to enable the 2 swings to close to its  accurate limit position, please install a limit stopper at the closed limit position (as shown in figure 3). Similarly, when the gate opens inward, please install a limit stopper at the closed limit position (as shown in figure 2).
  • Before installing the main machine, please make sure the main machine and components are in good mechanical performance and the gate can be manually operated flexibly.
  • One control unit can optionally drive one main machine or two main machines.
  • Earth leakage circuit breaker must be installed on where the gate movement can be seen, and the minimum mounting height for the control box should be over 1.5m to avoid being touched by kids.
  • After installation, please check whether the mechanical property is good or not, whether gate movement is flexible or not after unlocking, and whether the infrared sensor (optional) is installed correctly and effectively.

Wiring and Debugging

9.1 Wiring Instructions

9.2 Control Board Drawing and Instructions

Terminal Description
1. AC24VIN 24VAC Power Supply Input
2. +SOLAR- Solar Power Input
3. +BATT- 24V Battery Input
4. FORCE Resistance Force
5. SLOW DOWN Slow Stop Distance
6. SPEED Moving Speed
7. MOTOR1 Motor1 Output
8. MOTOR2 Motor2 Output
9. -ELOCK+ Electric Lock Output
10. -BLK+ Alarm Lamp Output (Note: pay attention to the negative and

positive.)
11. +24V| 24V Output: Positive
12. +12V| 12V Output: Positive (No output under dormant state)
13. EM1| Motor1 Limit Switch Power Output
14. LM1| Motor1 Limit Switch Signal Input
15. EM2| Motor2 Limit Switch Power Output
16. LM2| Motor2 Limit Switch Signal Input
17. PH| Photo Sensor Input Active
18. PED| Single Gate/Pedestrian Mode Input Active
19. OSC| Single Channel Input Active
20. ANT| Antenna
21. COM| Common

9.3 Digital Screen Setting
When the control board is working, the users can check working state of gate opener by digital screen on the control board.

9.4 Travel Setting (VERY IMPORTANT)

In the first installation of gate openers, the installer need to set open and closed limit switch positions for running the travel.
Fully open both sides of the gate and lock the clutch, and then press and hold the “-” button on the control board until the digital screen shows “SU”. After this step, the gate will firstly run towards the closing direction and stop, and then  the gate will automatically open. When the two swing gates are fully open, the gates will automatically close for the second time, and the travel setting will be completed when the gates are closed. If the distance of starting slow speed of  gate is not appropriate, adjust the “SLOW DOWN ” button to revise the distance.

Note:

  •  If the gate suddenly stops during travel setting, please increase the resistance force.
  • If the gate didn’t stop when meets the obstacles during travel setting, please appropriately reduce the resistance force.
  • Installer must redo travel setting after modifying the “SPEED” trimmer.

9.5 Trimmers Setting
Obstacle Sensibility Trimmer
To adjust the sensitivity of obstacle — clockwise to increase, counterclockwise to reduce the sensitivity of obstacle. If there are environmental effects, such as heavy winds, adjust the trimmer according to environment.
Slow Speed Distance Trimmer
To adjust slow speed distance — clockwise to increase, counterclockwise to decrease slow speed distance. Please do not set very short slow speed distance, to avoid the gate collision.
Gate Moving Speed Trimmer
To adjust gate moving speed — clockwise to accelerate, counterclockwise to slow down. The trimmer can be adjusted to change the opening and closing travel time. This adjustment must be finished before travel setting.

9.6 Learning Remote Control & Delete Remote Control
9.6.1 Learning Remote Control
Press and hold “+” button, the alarm light will keep flashing, and digital screen displays remote control mode — “PO” — two swing gates single channel mode; “Pd” — single gate four channel mode; Press the button of the remote control to be learned, the digital screen will show the number of current learned remote control, then the remote control learning is completed. (The default of new paired remote control is two swing gates single channel mode).
9.6.2 Delete Remote Control
Enter into “AE” in the digital screen and then to choose “rE” to delete the remote controls or press and hold the button “+” to delete.

9.6.3 Special Function: Remote Control Quick Learning
Press and hold the combination buttons for 5S.
C(stop)+D(single gate) combination button — enter into remote control quick learning.
9.7 Control Board Settings
9.7.1 Base Menu
Press “PROG” to enter into base menu;
Digital screen shows “NE”, select other functions of this menu by “+” and “-” buttons.
Press “SET” to confirm or to enter into sub-menu.
To exit menu, press “PROG”.
If no command for one minute, the menu will automatically exit.

9.7.2 Base Menu Instruction

Menu
Press “PROG” to enter into base menu.| Option
Press “+”(up) or “-”(down) to select; Press “SET” to confirm.| Default/Attention
---|---|---
Working Mode| Standard mode; O/C/S (Open/Close/Stop).
O/S/C standard mode with automatic
closing function. When the gate opens, it will automatically close after automatic closing time. If a “close the gate” command is sent during the automatic closing time waiting time, the automatic closing function will be canceled.
Community mode(with automatic
closing function). When the gate opens, any gate command will not be responded until it closes automatically. If user sends gate command during the closing process, then the gate will reopen. If a gate command is sent during the automatic closing waiting time, this waiting time will be recalculated. If the gate is not closed completely for more than three consecutive times, the automatic closing function will be canceled and the gate will be closed by re- sending the gate closing command. Note that in community mode, the gate still has the automatic closing function in case of meeting obstacles.| Standard mode; O/C/S (Open/Close/Stop).
Single Gate/Dual Gates Switch| Dual gates mode(default).
Single gate mode.| Dual gates mode.
---|---|---
Open Gate Time Interval| 00-10: Open gate time interval is 0-15
seconds(default 3 seconds). If the interval shorter than 2 seconds, then the electric lock cannot be used.| 3 seconds.
Automatic Closing Time| Automatic closing time can be set as 15(default), 30, 60, 90 seconds.| 15 seconds.
Remote Control Mode| Dual gates single channel mode.
Four channel mode.
Single gate single channel mode.
Delete all paired remote controls|

9.7.3 Advanced Menu Instruction
Long press “PROG” 2 seconds to enter into advanced menu.
Digital Screen shows “TL”, press “+”(up) or “-”(down) to select;
Short press “SET” to confirm or to enter into sub-menu.
Short press “PROG” to exit.
If no command for one minute, the menu will automatically exit.
Advanced Menu

9.7.4 Advanced Menu Instruction

Menu
Long press “PROG” 2 seconds to enter into base menu.| Option
Press “+”(up) or “-”(down) to select; Press “SET” to confirm.| Default/Attention
---|---|---
Travel time adjustment| Time of of gate1
Time of of gate2| After automatic learning, the trip is not ideal can be adjusted manually, the shorter the time deceleration distance is more far.
Photo Sensor| N/C; photo sensor normally is on.(Default)
N/O; photo sensor normally off.| N/O; photo sensor normally on.
Electric Lock| Electric lock normally is on. (Default)
Electric lock normally is off.| Electric lock normally on.
Alarm Lamp| Alarm lamp normally is on. 24V power supply. (Default)
Alarm lamp normally flashes. 24V power supply.| Alarm lamp normally is on.
24V power supply.
Low Consumption Mode| Low consumption mode on. The control board will automatically enter low-consumption mode after one minute when there is no  operation at the initial screen. (Default) 
Low consumption mode off.| Low consumption mode on.
Limit Switch Mode| Stop block.(Default)
Hall sensor.| Stop block.
---|---|---
Gate Opener   Selection| SWG4100
SWG3100.
SWG2000(Default)| SWG2000
Factory Default Setting| Cancel factory default setting.
Factory default setting completes.|

Others

10.1 Maintenance
Check whether the gate operates normally every month.
For the sake of safety, each gate is suggested to be equipped with infrared protector, and regular inspection is required as well.
Before installation and operation of the gate opener, please read all instructions carefully.
We reserve the right to change the instruction without prior notice.
10.2 Troubleshooting

Problems Possible Reasons Solutions
The gate cannot open or close normally, and Display does not light. 1. The

power is off.
2. Fuse is burned.
3. Control board power wiring with problem.| 1. Switch on the power supply.
2. Check the fuse, change the fuse if burnt.
3. Re wiring according to instructions.
The gate can open but cannot close.| 1.Photocell wiring with problem. 2.Photocell mounting with problem. 3.Photocell is blocked by objects. 4.Sensitivity of obstacle is too high.| 1. If not connect photocell, please make sure that the 5 and 6,  5 and 7 short circuit; if connect infrared sensor, please make sure the wiring is correct and the photocell is N.C.
2. Make sure that the photocell mounting position can be mutually aligned.
3. Remove the obstacle.
4. Reduce the sensitivity of obstacle.
Remote control doesn’t work.| 1. Battery level of the remote control is low.
2. Remote control learning is not completed.| **** 1. Change the remote control battery. 2.Re-conduct remote control learning.
Press OPEN, CLOSE button, the gate is not moving, motor has noise.| Gate moving is not smoothly.| According to the actual situation to adjust the motor or the gate.
Leakage switch tripped.| Power supply line short circuit or motor line short circuit.| Check wiring.
Remote control working distance is too short.| Signal is blocked.| Connect external receiver antenna, 1.5 meters above ground.
The gate moves to the middle position to stop or reverse.| 1. Motor output force is not enough.
2.Sensitivity of obstacle is too high.
3.Gate meets obstacle.| 1. Check whether the transformer power is normal, if not, change the transformer.
2. Adjust the TR2.
3. Remove the obstacle.

A
Warranty
Warranty Ordinance

  1. To repair against this warranty card and invoice during the warranty period.
  2. Warranty period: 1 year after the date of invoice.
  3. Without unauthorized dismantling, any product broken or damage due to quality problem, we’ll offer the repair service for free or replace for free.
  4. The malfunction and damages caused by incorrect use or man fault is not covered by this warranty.

Maintenance Record

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