NekTek NM02 Neck Massager NK-MP-0201-BK B086TT722G FAQs
- June 3, 2024
- NekTek
Table of Contents
NekTek NM02 Neck Massager NK-MP-0201-BK B086TT722G FAQs
Frequently Asked & Questions
My massager is not working or turning on
– Try to plug the unit to another working outlet (multiple outlets if
possible)
– Ask the customer if the light indicator on the AC adapter lights up or not
(if it lights up, massager is possibly defective. If it doesn’t light up, AC
adapter is possibly defective)
– To confirm this, ask to try the car adapter. If it works, then send a
replacement AC wall adapter. If it still doesn’t work, ask for a video
recording showing the issue (if possible especially for new orders)
Is it cordless?
This neck massager is NOT cordless.
How you know when the neck massager is ready when you charge?
Please know this massager is not rechargeable. You can only use it while it is plugged in.
Does it fit all sizes? Is the straps adjustable?
The straps of this neck massager are adjustable.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>