EPOCH BATTERIES T20 Robot Vacuum Cleaner User Manual

EPOCH BATTERIES T20 Robot Vacuum Cleaner User Manual

Thank you for purchasing AIRROBO ROBOT VACUUM CLEANER.

• It is strongly recommended to read the user manual comprehensively, including proper use, safety information and maintenance instructions for the AIR RO BO robot before using it.
• The user manual offers instructions only. If any other situations that you encounter are not addressed in this user manual, please contact our customer service at [email protected] for product technical support.
• This user manual will be updated upon new software or hardware updates. Content and images will be updated without further notice.

Part 1 Safety Information

1.1 Precautions

• This product should only be used for floor cleaning at home. Do not use it outdoors (such as in an open yard), on non-floor surface (such as on a sofa), or in a commercial or industrial environment.
• Do not use it in a suspended environment without any protective barriers, such as duplex floors, open balconies, or on top of furniture.
• Do not use the robot in a wet or damp environment.
• Do not use or charge it in an environment where the temperature is higher than 40°C, lower than 0°C, or where there is any liquid or sticky material on the ground.
• Please pick up all cables on the floor before using them to avoid getting tangled.
• Please pick up all fragile objects, such as vases and plastic bags to prevent collisions or damaging valuable belongings.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Cleaning and user maintenance shall not be made by children without supervision.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Children should be supervised to ensure that they do not play with the appliance.
• Do not attempt to disassemble, repair, modify or replace any part of your product. All servicing should be performed by qualified personnel only. There are no user serviceable parts inside. Please contact us when you need repair services.
• Dispose of all packaging materials properly. Keep away from children and pets.
• Do not place the cleaning brush where children can reach it.
• Beware of the suction: hair and fingers might get sucked. Please keep a safe distance.
• Do not use the product to pick up any burning objects, such as unextinguished cigarette butts.
• Do not let the product pick up any sharp objects such as glass pieces and nails.
• Do not grab the protective cover of the radar or the bumper as a handle to carry.
• To clean or maintain the robot, dustbin and charging base, please turn them off first, unplug them from the socket, and disconnect the power supply. The robot and 2-in-1 dustbin cannot be soaked in water.
• Do not use wet cloth with any kind of detergent to wipe any parts of the robot.
• Do not mop on carpets. Before mopping the floor, please set up restricted area in the APP to avoid damping the carpets.
• Please use this product in compliance with the instructions in the manual.
• CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

1.2 Battery and Charging

• It is forbidden to incinerate the product. Even if it is severely damaged the battery may explode.

• This appliance may only be charged with the charging base(Model: T20-0l) supplied with the appliance. Do not use any third-party charging bases.

• Do not disassemble, repair, or modify the battery and charging base.

• Do not place the charging base near a heat source, such as a heater.

• Do not wipe or clean the charging base with wet cloth or your hands.

• Do not throw away old batteries. The disposal of old batteries should be handled by a professional recycling agency.

• Please make sure the robot is turned off and it’s recommended to use the original packaging during transportation.

• If unused for an extended period, please turn the robot off after having fully charged it and store it in a cool and dry place.

• Charge the robot at least once every three months to avoid damage to the battery due to excessive discharge.

• Use the right tool to take out the battery when needed. The power supply must be disconnected when removing the battery.
  First, remove the bottom cover screw, then open the bottom cover. Unplug the battery connector, and finally, remove the battery from the battery compartment.

• Before discarding the robot, the battery must be removed. The battery is to be disposed of safely.

• Do not recharging non-rechargeable batteries.

• This appliance contains batteries that are only replaceable by skilled persons.

1.3 Laser Safety

• The laser distance measuring sensor of the product complies with the standard of Class 1 laser products of IEC60825 and does not produce dangerous laser radiation.
• The maximum laser output of the product is 10 mW.
• Exposure near the aperture of the radar may cause burns to your eyes.
• Standard: IEC 60825-1:2014.

Part 2 Product Overview

2.1 Packing List

Reminder:

• The outline sketches of the product, accessories, user interface, etc. in the manual are for reference only.

2.2 Product Appearance

Buttons

Robot Vacuum Cleaner

Part 3 Installation and Operation

3.1 Installation

1. Remove the bumper stopper
   • Place the robot on a flat floor and remove the bumper stopper plugged at both ends of the front bumper.

2. Install the base
   • Place the base against the wall on a flat floor, insert the power plug into a socket that meets the national standards requirements and then turn on the power.
   • Ensure that there are no obstacles within 1.2 meters {4 feet) in front and 0.5 meters {1.6 feet) from either side.

3. Charge the robot
   • Press and hold the for 3 seconds to turn on the robot, and then press the -0 to make the robot automatically align to charge.
   • Make sure that the charging contact points are dry before charging.
   Please get the robot fully charged before operating.
   • Please pick up the cables, lightweight and fragile objects on the floor before cleaning to avoid damage caused by entangling, dragging, and colliding during cleaning.
   • It is recommended to start cleaning from the base so as to remember the location of the base when building the map, and it is efficient to find the base when returning to the base.
   • When the battery runs low during cleaning, the robot will automatically return to the base to charge and continue cleaning from its breakpoint once the battery is restored to 80% battery level.
   • Or you can manually push the robot aligning to charge.

3.2 Operation

Automatic charge/manual charge
• When the battery runs low or cleaning is completed, the robot will automatically return to the charging base.
• Press O when the robot is paused, it will return to the base to charge.

Add water or clean the mop during cleaning
• If you want to add water to the tank or clean the mop during cleaning, you should press any button to pause the robot first. Afterwards, you can press the again to resume cleaning. Not available on waterlogged ground.

Fault state
• When the robot fails, a voice prompt will be issued and the light will flash orange. Please refer to Troubleshooting for solutions.

Part 4 Daily Maintenance

Clean the main brush
The main brush is a consumable item and should be cleaned at least once a week. It is recommended to replace it every 6-12 months to ensure optimal performance.
Flip the robot over, press the buckle on the main brush cover and remove the cover first.
Note: When placing the robot upside down, please protect the top lidar from damage.
Use the blade of the cleaning brush to cut entangled hair on the main brush.
Replace the main brush and its cover and press to fasten the buckle.

Clean the side brush
Use a screwdriver to remove the screws on the side brush, then remove the side brush. Re-install the side brush after cleaning or install a new one.
Reminder: The side brush is a consumable item. It is recommended to replace it every 3-6 months.

Battery care

• The robot has a built-in, high-performance, rechargeable lithium-ion battery pack. To maintain battery performance, please keep charging on the base.
• If left unused for a long period, please turn it off for storage and charge it at least once a month to avoid damage to the battery due to over-discharge.
• Never charge the robot at sub-zero temperatures. Due to the characteristics of lithium batteries, charging below zero will cause irreversible damage to the battery.

Clean the 2-in-1 dustbin

1. Press and hold the release buckle while pulling it out.
2. Press the buckle of the dustbin to open it.
3. Takeout the filter.
4. Use the cleaning brush to clean the filter and remove debris.

• The HEPA filter is a consumable item. It is recommended to replace it Evelia 3-6 weeks. Please purchase replacements from the authorized sellers. 5. Clean the dustbin. 6. Open the water tank cover and fill it with the right amount of water. Never add any type of cleaner or disinfectant to the tank to avoid corroding the electronics in it. 7. Reverse the 2-in-1 dustbin and remove the mop for replacement.

Reminder:

• The state of the mop affects the mopping effect; please keep the mop clean.
• Always remove the mop to clean and dry it before installing. It is recommended to clean the mop separately from the water tank, otherwise the dirty water will stain the filter.
• The mop is a consumable item; it is recommended to replace it once every 3-6 weeks.

Part 5 Troubleshooting

https://air-robo.com/pages/help-center/?scanqrcode-usermanual

The power light flashes orange when the robot is not working properly. It will also play a voice prompt when a fault occurs. Please refer to the instruction sheet below. Besides, if the base encounters problems, please refer to the voice prompts of the robot at the time it has already launched the base. For more information, please check the FAQ in the app.

Part 6 Basic parameters

Part 7 After-Sales Service

AIRROBO provides a warranty that is processed in the most hassle-free way possible. This policy should be regarded as a standard service policy that covers products sold only by on line stores or authorized distributors. Kindly contact us at [email protected] with your order receipt or other proof of purchase for confirmation.

Note:
• Consumables delivered with the product are not covered by the warranty.

30 days Money-Back Guarantee for Any Reason:
Products provide a full refund within 30 days from the date the item was delivered to the designated shipping address.

• The returned product must use the original packaging and include all product accessories.
• For non-quality related warranty claims, the buyer is responsible for shipping costs.
• Returns may be rejected if the product does not meet the above requirements.
  If the 30-day refund period is exceeded, you cannot request a refund. If it was not purchased on line, please contact the authorized distributors.

Warranty Claims for Quality-Related Issues:
All quality-related defects on items sold directly by on line stores or AIRROBO’s authorized resellers are covered by an extensive warranty, starting from the date of purchase.
AIRROBO’s limited warranty is restricted to the country of purchase.
AIRROBO’s warranty is in addition to rights provided under local consumer laws and may vary among countries.
Warranties on all replacements follow the same warranty timeframe as the original defective item.
Warranties are invalid after being fully refunded.

Process:

• The buyer must provide sufficient proof of purchase.
• AIRROBO must document what happens when buyers troubleshoot the product.
• The defective item’s serial number and visible proof depicting the defect are required.
• It may be necessary to return the product for quality inspection.

The buyer shall bear the freight in the following situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but certified by the AIRROBO Quality Department to function normally.
• Costs associated with unauthorized returns (out-of-warranty returns).

Not Covered Under Warranty:

• Products without sufficient proof of purchase
• Lost or stolen products
• Items that have expired their warranty period
• Non-quality-related issues (Out-of-warranty returns)
• Products repaired through by third parties
• Damage to the product caused by misuse (including but not limited to falls, extreme temperatures, water, and operating improperly)
• Purchases from unauthorized resellers

When returning items with prepaid shipping, AIR RO BO takes responsibility for damage or loss incurred in transit.
When returning items for non-quality issues, the buyer takes responsibility for damage or loss incurred in transit.
AIRROBO does not provide refunds for shipping damage for non-quality-related warranty claims.
Ensure the Wi-Fi light on the robot is slowly flashing, then select AP Mode.

Part 8 Declaration of Conformity

8.1 FCC Compliance Statement

FCC ID:2AZRE-T20
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

8.2 FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

8.3 ISEDC TO CANADIAN USERS

IC:28477-T20
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES – 003.
This device complies with RSS – 247 of ISEDC. Operation is subject to the condition that this device does not cause harmful interference.

8.4 IC Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

8.5 W EEE Disposal and Recycling Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

8.6 EU RF Exposure statement

This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

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