PlayStation CECHYA-0090 Platinum Wireless Headset Instruction Manual

June 1, 2024
PlayStation

PlayStation CECHYA-0090 Platinum Wireless Headset

PlayStation-CECHYA-0090-Platinum-Wireless-Headset-
Product

Product Information

The Platinum Wireless Headset is a high-quality wireless headset designed for use with gaming consoles. It features a foldable headband for easy storage, customizable audio modes, and a lithium-ion battery for long-lasting use. The headset also includes volume controls, a mute button, and a USB port for charging.

Specifications:

  • Product Name: Platinum Wireless Headset
  • Model Number: CECHYA-0090
  • Manufacturer: Sony Interactive Entertainment LLC
  • Address: 2207 Bridgepointe Parkway, San Mateo, CA 94404
  • Phone Number: 650-655-8000

Product Usage Instructions

Precautions:

  1. Safety: Keep small parts out of reach of children to prevent shocking hazards.
  2. Use and Handling: Stop using the headset if you feel discomfort or pain. Take breaks every 30 minutes to prevent hearing loss.

FCC and IC Notice:
This equipment complies with FCC and IC radiation exposure limits. Do not co-locate with other transmitters.

Before Disposing:
Follow local regulations for proper disposal of the headset. Sony products can be recycled for free in the US and Canada.

Part Names and Functions:

  • Headband (foldable): Allows for easy storage.
  • SOUND/CHAT buttons: Adjust game and chat audio volumes.
  • Status indicator: Displays the status of the headset.
  • Power/audio mode switch: Sets audio mode or turns off the headset.
  • MUTE button: Mutes the audio.
  • VOLUME +/- buttons: Adjust the volume.
  • USB port: For charging the headset.

FAQ:

  • Q: How do I customize the audio modes?
    A: Audio modes can be customized using the Headset Companion app. Simply download the app and follow the instructions to personalize your audio experience.

  • Q: Can the headset be used with other devices besides gaming consoles?
    A: The headset is designed primarily for gaming consoles but can also be used with other devices that support wireless audio connectivity.

For more detailed instructions about the use of this product (including the Headset Companion app), visit playstation.com/helpme.

Precautions

Before using this product, carefully read this manual and any manuals for compatible hardware. Retain instructions for future reference. Also, read the instructions for the PlayStation®4 system.

Safety

  • Observe all warnings, precautions and instructions.
  • CHOKING HAZARD-Small parts. Keep out of the reach of small children.

Use and handling

  • Stop using the wireless headset immediately if you begin to feel tired or if you experience discomfort or pain in your head while operating the wireless headset. If the condition persists, consult a doctor.
  • Avoid prolonged use of the wireless headset. Take a break at about 30-minute intervals.
  • Permanent hearing loss may occur if the headset is used at high volume. Set the volume to a safe level. Over time, increasingly loud audio may start to sound normal but can damage your hearing. If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the sooner your hearing could be affected. To protect your hearing:
    • Limit the amount of time you use the headset at high volume.
    • Avoid raising the volume to block out noisy surroundings.
    • Lower the volume if you can’t hear people speaking near you.
  • If you feel that the headset is irritating your skin, stop using it immediately.
  • Do not expose the headset to high temperatures, high humidity or direct sunlight.
  • Do not put heavy objects on the headset.
  • Do not allow liquid or small particles to get into the headset.
  • Do not throw or drop the headset or subject it to strong physical shock.
  • Do not place any rubber or vinyl materials on the headset exterior for an extended period.
  • Use a soft, dry cloth to clean the headset. Do not use solvents or other chemicals. Do not wipe with a chemically treated cleaning cloth.
  • Do not disassemble or insert anything into the headset because this may cause damage to the internal components or cause injury to you.
  • Observe all signs and instructions that require an electrical device or radio product to be switched off in designated areas, such as gas/refuelling stations, hospitals, blasting areas, potentially explosive atmospheres or aircraft.
  • The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above 60 °C (140 °F), or incinerate.

FCC and IC Notice

This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that are deemed to comply without testing of specific absorption rate (SAR). This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

NOTES:
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For assistance with this product visit playstation.com/helpme. The phone number in the supplier’s declaration of conformity is only for FCC electrical interference inquiries.

Supplier’s Declaration of Conformity

  • Trade Name: Sony Interactive Entertainment LLC
  • Model No: CECHYA-0090
  • Responsible Party: Sony Interactive Entertainment LLC
  • Address: 2207 Bridgepointe Parkway, San Mateo, CA 94404
  • Telephone No: 650-655-8000 (Only for FCC electrical interference inquiries)

This device complies with Part 15 of the FCC Rules and Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Before disposing of the wireless headset
The wireless headset is made of plastics, metals and a lithium-ion battery. Follow local regulations when disposing of the wireless headset. Sony products can be recycled for free in the United States and Canada by dropping the product off at some nationwide locations. Visit https://www.sony.com/electronics/eco/environmental-management for details.

Part names and functions

  • A. Headband (foldable)
  • B. L marking
  • C. SOUND/CHAT buttons
    • SOUND: Adjust game audio volume
    • CHAT: Adjust chat audio volume
  • D. Status indicator
  • E. Power/audio mode switch.
    Sets audio mode or turn off your headset.
    Positions:
    OFF – turns off your headset
1. standard mode (default)
2. bass boost mode (default)  

Both audio modes are customizable and can be replaced with other modes from the Headset Companion app.

  • F. MUTE button
    Short press to mute or unmute microphone*
    Long press to choose the sidetone volume**

    • One beep – low volume
    • Two short beeps – high-volume
    • One low beep – sidetone off
      • When the microphone is muted, the sidetone feature is off.
    • ** The sidetone feature lets you hear your voice from your headset. The sidetone volume is adjusted on your headset and not on the PlayStation®4 system or other devices.
  • G. VOLUME +/- buttons Adjust the volume of the headset.

  • H. USB port Connect to a supported USB device to charge your headset.

  • I. Audio input jack When you connect a standard 3.5 mm audio cable to your headset for use with mobile devices, the wireless function is turned off.

  • J. VSS/3D AUDIO switc h Enables Virtual Surround Sound or 3D audio based on the content.
    Positions:

    • OFF – stereo output
    • ON – enhanced VSS for stereo/5.1/7.1 content; 3D audio for 3D audio content
      In PS4 games that support native 3D audio, this technology delivers object- based surround sound through 100+ virtual speakers providing amazing richness and depth. Feel like you’re within the game with sounds emanating from their sources in all directions, including above and below you.
  • K. Microphone (integrated) Avoid leaving your headset near speakers while the microphone is on, as this might cause feedback (audio noise).

Wireless adaptor

Initial setup

  1. Charge your headset by connecting it to a USB port with the supplied USB cable. The headset may need up to 3.5 hours to charge fully from empty.
  2. Insert the wireless adaptor into a USB port on your PS4™ system.
  3. Slide the power/audio mode switch on the headset to position 1 or 2.

Using Instruction

Using your headset with your PS4 system
The headset is compatible with PS4™ system software version 4.00 or later. More than one headset can be used with your PS4™ system.

Status display
When you connect your headset to your PS4™ system, and when you change settings, status information appears in the upper right corner of the screen.

PlayStation-CECHYA-0090-Platinum-Wireless-Headset-Fig-
\(4\)

  • [Output to Headphones] is a system setting that controls the type of audio output to the wireless headset. It is available only when the wireless adaptor is inserted into the PS4™ system.

Audio output selection
With your wireless headset, you can listen to music, videos and games from your PlayStation®4 system. This can be in stereo, Virtual Surround Sound or 3D audio depending on the content’s format.

  • You can listen to both game audio and chat audio simultaneously. Use the SOUND/CHAT buttons to adjust the relative volume of game audio vs. chat audio.
  • You can change the audio output to your headset so that you can hear only chat audio.
  • You can change the audio output format by using the VSS/3D AUDIO switch.

To change the audio output on your PS4™ system, and enable or disable the VSS/3D AUDIO switch and SOUND/CHAT buttons, select (Settings) (Devices) [Audio Devices] [Output to Headphones].

Audio output to the headset| VSS/3D AUDIO switch| SOUND/CHAT buttons
---|---|---
All audio| Enabled| Enabled
Chat audio only| Disabled| Disabled

You can experience different types of audio formats by toggling the VSS/3D AUDIO switch. The audio output depends on the format used in the game content.***

Game content| Audio output when VSS/3D AUDIO is off| Audio output when VSS/3D AUDIO is on
---|---|---
Stereo/5.1/7.1| Stereo| VSS
3D Audio| Stereo| 3D Audio

Non-VR games must have 3D audio technology implemented to allow your headset to output 3D audio format.

Some games authored in stereo/5.1/7.1 may support 3D audio in certain sections or game levels for PS VR. In this case, you’ll only experience 3D audio when your headset is plugged into PS VR and you’re in the specified sections or game levels.

Using your headset with a PC

  • You can use your headset with a PC (Windows® or Mac OS) that has a USB port. Insert the wireless adaptor into a USB port on the PC, and then turn on your headset.
  • For further instructions about using your headset with Windows® or Mac OS, visit playstation.com/helpme.

Hints

  • Your headset might not work with some computers.
  • The VSS/3D AUDIO switch and SOUND/CHAT buttons can be used only when the headset is connected to a PS4™ system.

Using your headset with PlayStation®VR
You can use an audio cable to connect your headset to the stereo headphone jack of PlayStation®VR. This will output game audio processed through PlayStation®VR.

Note
If your headset is connected wirelessly to the PS4™ system while PS VR is connected, you’ll experience only stereo or 7.1 Virtual Surround Sound.

Using your headset with a portable device
You can use an audio cable to connect your headset to the headphone jack of compatible devices.

  • On PlayStation®Vita systems, you can listen to audio in standard stereo format and use the voice chat feature.
  • On other mobile devices, you can listen to audio in standard stereo format only.

PlayStation-CECHYA-0090-Platinum-Wireless-Headset-Fig-
\(8\)

Hints

  • When the supplied audio cable is connected to your headset, the VSS/3D AUDIO switch and the SOUND/CHAT buttons cannot be used.
  • Output volume varies depending on the portable device that is connected. Adjust volume accordingly.
  • You can use the supplied audio cable to connect your headset to your mobile device to listen to audio content and talk on the phone.
    • If you are unable to hear audio content using the cable with your mobile device, turn the headset power off.
    • Your device may only support the use of a standard audio cable (not included) to listen to audio content using your headset. Note that standard audio cables do not support voice communication.
    • This product is not compatible with all mobile devices. Some features may not work on all mobile devices.

Rating label

The rating label contains specific model, manufacture and compliance information. It is located under the right earcup cushion.

To remove the earpad and access the rating label:

  1. Use one hand to hold the headset in place.
  2. With your other hand, grip the earpad frame.
  3. Pull the earpad out.

To replace the earpad, align the earpad with the inner frame. Push it back onto the frame until it clicks.

PlayStation-CECHYA-0090-Platinum-Wireless-Headset-Fig-
\(9\)

Charging your headset

When the remaining battery charge is low, the status indicator flashes red and you’ll hear a beep. Charge the battery by connecting the headset to a supported USB device such as a PS4™ system. While the battery is charging, the status indicator is red. The status indicator turns off when the battery is fully charged.

Hints

  • You can view the remaining battery charge on the PS4™ system. It is shown on the status display that appears when you change the headset settings.
  • You might not be able to charge the battery if the USB device or the USB hub does not provide enough power for charging. Try connecting the headset to a different USB device or a different USB port on the device.
  • Charging takes approximately 3.5 hours when starting with no battery charge left.
  • When the remaining battery charge is low, the headset beeps while it is connected and receiving an audio signal.
  • It is recommended that you charge the battery in an environment with a temperature of 5 °C – 35 °C (41 °F – 95 °F). Charging in other environments might not be as effective.
  • If you do not plan to use your headset for an extended period, it is recommended that you fully charge it at least once a year to help maintain battery functionality.

Status indicator display

Headset

Indicator color Flashing pattern Headset status
Blue Solid In use
Flashing once repeatedly Pairing mode
Flashing twice repeatedly Waiting to connect
Red Solid Charging
Red Flashing once repeatedly Device software update error
Purple Solid The microphone is turned off
Purple Flashing once repeatedly Device software update in progress

Wireless adaptor

Indicator color Flashing pattern Headset status
Blue Solid In use
Flashing once repeatedly Pairing mode
Flashing twice repeatedly Waiting to connect

Headset Companion app

  • With the Headset Companion app, you can change the audio modes for your headset. You can choose from preset modes that have been specially designed for individual games and genres, or create your audio modes.
  • To get these audio modes, download the Headset Companion app from PlayStation®Store and follow the on-screen instructions.
  • Once this process is complete, you can experience your selected mode on your headset by sliding the power/audio mode switch to either position 1 or 2.

Resetting your headset

If your headset does not respond when you try to operate it, reset it by doing the following:

  1. Connect the wireless adaptor to a PS4™ system or other powered USB port.
  2. Insert a small pin or similar object into the hole surrounding the reset button in the wireless adaptor, and push in for at least one second.
  3. On the headset, hold down the MUTE button.
  4. While still holding down the MUTE button, slide the power/audio mode switch to position 1 or 2.

If your headset still does not respond, you might need to restore your headset.

Restoring your headset

If you want to restore default audio modes with the latest device software, or if the status indicator flashes red repeatedly, you can try restoring the headset by doing the following.

  1. On your PS4™ system, go to PlayStation™Store and download the Headset Companion app.
  2. Start the app.
  3. Select your headset if it is not automatically detected.
  4. Press OPTIONS and select Restore Headset.

Follow the on-screen instructions for restoring your headset.

Specifications

  • Power source
    • DC 3.7 V ⎓
    • Built-in rechargeable lithium-ion battery
  • Battery capacity 760 mAh
  • Operating environment temperature 5 °C – 35 °C (41 °F – 95 °F)
  • Dimensions (w/h/d)
    • Wireless headset: 168 x 192 x 40 mm (6.6 x 7.6 x 1.6 in)
    • Wireless adaptor: 21 x 15.71 x 54 mm (0.8 x 0.6 x 2.1 in)
  • Weight
    • Wireless headset: Approx. 318.2 g (11.22 oz)
    • Wireless adaptor: Approx. 13.3 g (0.19 oz)
  • Communication system 2.4 GHz RF
  • Maximum communication range Approx. 13 m (42.65 ft)*¹
  • Use the time when fully charged 9 hours at mid-volume level*2
  • Contents
    • Wireless headset (1)
    • Wireless adaptor (1)
    • Audio cable 1.2 m (3.9 ft) (1)
    • USB cable (micro-B type, 71 cm (2 ft)) (1)
    • Pouch (1)
    • Quick Start Guide (1)
    • Safety and Support Guide (1)
  1. The actual communication range varies depending on factors such as obstacles between the headset and wireless adaptor, magnetic fields from electronics (such as a microwave oven), static electricity, antenna performance, and the operating system and software applications in use. Depending on the operating environment, reception may be interrupted.
  2. Actual use time varies depending on factors such as the battery charge and ambient temperature.

Design and specifications are subject to change without notice.

LIMITED WARRANTY

Sony Interactive Entertainment LLC (SIE LLC) warrants to the original purchaser that this product shall be free from defects in material and workmanship for one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries). For defects in material or workmanship within the warranty period, upon showing proof of purchase, SIE LLC agrees for one (1) year to either repair or replace this product with a new or factory-recertified product at SIE LLC’s option. For this Limited Warranty, “factory recertified” means a product that has been returned to its original specifications. Visit playstation.com/helpme or call 1-800-345-7669 to receive a return authorization and shipping instructions. This warranty shall not be applicable and shall be void if the defect in the SIE LLC product has arisen through abuse, unreasonable use, mistreatment, neglect, or means other than from a defect in materials or workmanship.

THIS WARRANTY IS INSTEAD OF ALL OTHER WARRANTIES AND NO OTHER REPRESENTATIONS OR CLAIMS OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SIE LLC. ANY IMPLIED WARRANTIES APPLICABLE TO THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE (1) YEAR PERIOD DESCRIBED ABOVE. IN NO EVENT WILL SIE LLC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE POSSESSION, USE OR MALFUNCTION OF THE SIE LLC PRODUCT? SOME STATES OR PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province. This warranty is valid only in the United States and Canada.

The wireless headset for the PlayStation®4 system brings dynamic sound to your entertainment experience. Please note, that wireless products may be affected by the presence of other wireless devices in the general vicinity. If you experience any unexpected performance with your wireless headset please contact us before returning it to your retailer. For more information or assistance with your wireless headset, visit playstation.com/helpme.

  • “ ” and “PlayStation” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
  • “SONY” and “ ” are registered trademarks or trademarks of Sony Corporation.
  • Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
  • Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
  • © 2019 Sony Interactive Entertainment LLC.
  • © Sony Interactive Entertainment LLC, 2019.

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