HONGMEN D3 Servo Barrier Gate User Manual

June 1, 2024
HONGMEN

Servo gate series
User Manual

D3 Servo Barrier Gate

Preface
Thank you for choosing the D3 servo barrier gate carefully developed by Hongmen Advanced Technology Corporation. To ensure the safe use of the product and improve the service life of the product, please read this manual to understand the relevant product information before the operation. The pictures in this information are schematic diagram for reference only. If the pictures do not consistent with the physical object, please take the physical object. The  company has the final right to interpret this information, and we apologize for any inconvenience.

Product appearance

1.1 servo barrier gate appearance picture HONGMEN D3 Servo Barrier Gate -
barrier gate

1.2、D3 servo barrier gate size drawing HONGMEN D3 Servo Barrier Gate -
barrier gate1

Performance characteristics

2.1、barrie gate core mechanism
2.1.1. Integrated core mechanism, small size and high degree of integration.
2.1.2. The split design of motor + reducer and shaft key connection facilitate on-site disassembly and replacement.
2.1.3. The reducer adopts screw mechanism transmission, and the transmission efficiency can reach more than 90%.
2.1.4. Multiple spring devices, made of clinker, have long service life and more balanced ups and downs. The springs can be used more than 1.5 million times.
2.1.5. Use 24V external rotor servo motor, small size, low speed and high torque.
2.1.6. The core transmission part of the reducer is a ball screw pair, which has high precision, accurate assembly dimensions and durability.
2.1.7. The core mechanism adopts mechanical self-locking when the lifting rod is in place and electronically controlled self-locking when the lowering rod is in place. In case of sudden power outage, the rod can be lifted manually for quick passage.
2.1.8. The core mechnisim is wall-mounted and is easy to assemble and disassemble.
2.1.9. The drop bar has no dead center design, and the bar can be lifted manually without clutching after a power outage.
2.1.10. The motor housing is made of ADC12 die-casting, with surface electrophoresis, and the front and rear covers are precision processed and assembled.
2.1.11. The core mechanism can use both oval and round bar handles.
2.1.12. The motor adopts a ring magnetic ring encoder for precise control.
2.2、servo barrier gate control panel
2.2.1. Multiple application modes: There are multiple application modes such as normal, fleet, and counting for selection.
2.2.2. When the bar launch and drop system automatically adjusts the speed, runs smoothly, and does not shake the bars.
2.2.3. There is no lifting bar limit, and the system automatically calculates the angle of the launching and drop operation.
2.2.4. Use intelligent high-speed servo control technology to ensure accurate and stable lifting bars.
2.2.5. The system has limit position self-locking function or artificial bar raising alarm function.
2.2.6. Monitor the operation data of the gate bar in real time, and judge the function of raising the pole immediately when encountering obstacles.
2.2.7. Various vehicle protection functions: including radar anti-smashing, pressure wave anti-smashing, and rebound functions when encountering obstacles, etc.
2.2.8. Plug-in fool-proof terminal block design.
2.2.9. Multiple control methods: onboard buttons, remote control, external wire control, 485 and other control methods to realize functions such as lifting and drop bar.
2.2.10. The 485 communication interface is reserved, and the system can realize functions such as remote control, status data collection, and real- time abnormal reporting.
2.2.11. Fire linkage function: can ensure smooth traffic in emergency situations
2.3. case features
2.3.1. It is made of high-strength cold-rolled plates and has no doors. It has good structural strength and unique appearance.
2.3.2. The electronic control components are installed on the top of the cases to facilitate internal installation and adjustment. The internal structure is symmetrical, and the core mechanism is installed regardless of left or right.
2.3.3. Multiple color options, fixed on the base.
2.3.4. The surface of the case is treated with phosphating process, electrostatic powder spraying, high temperature curing and automotive topcoat.
The case is resistant to rust, ultraviolet rays, and discoloration when exposed to sunlight in harsh outdoor environments.
2.3.5. The gate bars can be paired with symmetrical elliptical bars, symmetrical elliptical light bars, and new model round bars.

Product use and scope of application

This product is specially used to manage the entrance and exit of passages on roads that restrict the movement of motor vehicles. It is now widely used in highway toll stations and parking lot systems to manage vehicle passages to manage the entry and exit of vehicles. It is suitable for the management of entrances and exits in various government agencies, residences science and technology parks, logistics parks, special parking lots, highways, communities, shopping malls, railway crossings and other public places.

Technical parameters and working conditions

4.1 Technical parameters
4.2. External environmental characteristics of the product
4.2.1. Working environment temperature: -40℃~60℃.
4.2.2. Relative humidity of working environment: ≤90%.
4.2.3. Ambient atmospheric pressure: 86~106KPa.
4.3. Motor performance characteristics
4.3.1. Working voltage: DC24V.
4.3.2. There is no severely corrosive medium in the working environment.
4.3.3. Rated current: 6.3A.
4.3.4. No-load current: 1.2A.
4.3.5. Rated power: 150W.
4.3.6. Working system: S2.
4.3.7. Protection level: IP44.
4.3.8. Motor rated speed: 1000r/min.
4.3.9. Motor no-load speed: 1300r/min.
4.3.10. Motor rated torque: 1.2NM.
4.3.11. Insulation resistance: >50MQ.
4.3.12. Insulation level: E.
4.4. Overall dimensions: 292X248X1048.
4.5. How many times the product has been run without failure: 2 million times

core mechanism type| gearbox speed ratio| opening time| bar type| bar length limit| Description| | |
---|---|---|---|---|---|---|---|---
)small servo barrier core mechanism (small screw gearbox+100W external rotor servo motor)| 42.5:1| 1.5s fast| symmetrical elliptical straight bar /Symmetric ellipse light bar/new round bar| L≤3.5m| Equipped with servo gate control panel, the lifting and drop bar have a deceleration function when they are ready to be in place.| | |
85:1| 3.0s medium| 3.5m≤L≤4.5m

Product specifications

5.1 Standard configuration table:

No.| Name| Configuration type| Configuration description| Remarks
---|---|---|---|---
1| Remote control (HM434X)| standard| used to connect to the barrier gate control board. The quantity is 2 PCS; for double door orders, the quantity is 4 PCS|

All optional accessories are available for an additional fee

2| External rotor servo motor| standard| matched with reducer, end face size is 90X90, quantity 1PCS
3| external receiving antenna (HM434X)| standard| used for docking barrier gate remote control, quantity 1PCS; for double door orders, quantity 2PCS
4| Infrared pillar| optional| used to prevent pedestrians from being injured by gate bar.
5| Wireless key box (HM434X)| optional| to barrier gate control board
6| Servo barrier control pane| standard| Used to control barrier operations.
7| Time control switch| optional for lighting bar| Used to control the light strip switch
8| Switching power supply| optional for lighting bar| used to provide voltage and current for light strips
9| Intelligent radar| optional| used to detect vehicles and pedestrians to avoid injuries
10| Ratchet wrench| optional| for fixing the case and base

5.2 Product color configuration

No.

|

Accessory Name

| Color configuration| Description
---|---|---|---
1| 2| 3| 4
1| case| Orange- grained red| Orange- grained yellow| Orange| customized| Customized color needs to be confirmed by
2| Case cover| gloss black| sending a color plate for proofing, and the delivery time is subject to review
---|---|---|---
3| Fixed base| matte black

Installation and debugging

6.1. Product installation
Please read this manual carefully before installation, and please hire professionals for installation, wiring and debugging. Barrier gate installation is divided into six parts:
line pre-embedding, case fixation, controller wiring, case cover fixation, bar installation, and operation and debugging.
6.1.1. Line burial
Determine the position of the cases according to the customer’s requirements, and set signal lines such as power lines and communication lines within the range of 1000mm It is best to bury or excavate cable trenches in the pre- embedded area, put in equipment power cords and three-core signal lines and then backfill with concrete.
6.1.2. Fix cases
The installation position should be selected to ensure that the main machine is perpendicular to the horizontal plane after the gate is installed, and the error is not greater than ±1.5°. Use an impact drill to drill holes at the marked  positions. After the base is fixed to the ground with expansion screws, place the case on the base and align it. After adjusting the level, use a ratchet wrench to secure the base and the case.
Fasten with 4 M10 screws (Figure 6. 1.2). HONGMEN D3 Servo Barrier Gate -
wiring

6.1.3. Control line wiring
Before the product leaves the factory, all electronic components in the control have been installed and all internal cables have been connected. According to the control wiring diagram (Figure 6.1.3), connect the chassis lines and the  controller socket to start debugging. The specific location depends on the site conditions.
Note: The installation of smart radar is carried out in accordance with the “Smart Radar User Manual”. HONGMEN D3 Servo Barrier Gate -
wiring1HONGMEN D3 Servo Barrier Gate -
wiring2

6.1.4. Fixing the case cover
Attach the underside of the case cover to the corresponding opening of the case.
After placing it, use M6 pan-head screws to fix the case cover to the case and secure it firmly.HONGMEN D3 Servo Barrier Gate - case
cover

6.1.5 Barrier bar fixed
The handle is fixed to the main shaft of the core mechanism main axis through M16 screws. The round bar is directly inserted into the handle of the round bar. Use 2 pcs of long M12 screws to fix the upper cover of the handle to the round  bar. For oval bar, you need to add a lining to the handle. After determining the installation direction , fixed with screws, the light bar has the same profile as the new elliptical bar. HONGMEN D3 Servo Barrier Gate -
bar fixed

6.1.6. Product debugging
(1) Debugging of gate bar
After the barrier is installed and put into trial operation, adjust the barrier bar to the level and check whether the barrier is operating normally.
(2) Product self-inspection process
Make sure that the case is firmly fixed and the gate bar is installed. Press the bar lifting button on the remote control. The gate will operate at low speed to lift the bar. After it moves to the upper limit stop, the motor will stall and the  control board will automatically recognize this position as the starting point. pole position. Press the bar drop button on the remote control, and the gate will run at low speed to drop the bar. After moving until it hits the lower limit stop,  the motor will stall, and the control panel will automatically identify this position as the bar drop position.
(3) Spring adjustment:
The springs of our company’s products have been hung according to different products before sale, and no adjustment is required. Due to long-term operation of the product, resulting in spring elongation, spring breakage, insufficient  spring force, etc. If you need to replace the spring or add more springs, you can adjust the number of springs by yourself.
(4) Manual lifting:
The movement adopts mechanical self-locking when the lifting rod is in place, and electronically controlled self-locking when the lowering rod is in place. In case of sudden power outage, the rod can be manually lifted for quick passage.
(5) Horizontal and vertical adjustment of the gate bar: If the gate bar is not in a vertical or horizontal state when it rises and falls to the position, in addition to adjusting the mechanical level, the control panel can set the horizontal/vertical position, and the gate rod changes from horizontal/vertical to The number of Hall change steps required to move the vertical mechanical limit back to the ideal position. When adjusting horizontally, the larger the  number, the farther the gate bar moves upward. When adjusting vertically, the larger the number, the farther the gate bar moves downward. The settings will take effect immediately after being saved. Press the “bar launch” and “bar  drop” keys to observe whether the gate bar is horizontal and vertical, otherwise repeat the operation once.
(6) Launching operation: When the lever is not in place, press the “bar launch” button to raise the gate lever.
(7) Drop operation: When the lever is not in position or raised, and pressure waves and radar do not detect obstacles, press the “bar drop” button, and the gate will drop; during the drop operation In the status, if the protection signal is  valid during the pole falling process (emergency, radar, pressure wave, bar lifting, etc.), the bar will be lifted automatically.
(8) Radar function: When the gate bar is rotating and descending, if there are vehicles or pedestrians passing by, the gate bar will immediately move in the direction of rotation and upward. Otherwise, check whether the radar wiring is correct.
(9) Pressure wave function: If the gate bar touches vehicles or pedestrians during its rotation and descent, the gate bar will immediately move in the direction of rotation and upward movement. Otherwise, check whether the pressure  wave air pipe is leaking, whether the pressure wave switch is intact and whether the wiring is correct.
(10) Emergency opening: the gate bar is in the non-raised state (vertical). If the emergency signal is valid, the gate bar will immediately switch to the launching state until the launching bar is in place. During this period, other control signals will not be responded to.
FCC Caution:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference  that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a  residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is  no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is  encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.

Safe use and maintenance

7.1. Use of product
7.1.1. Before use, you must check whether the power supply voltage is consistent with this product which is AC220V±10%. In order to consider the phenomenon of under voltage in some areas, reliable working performance can still be  maintained when the voltage is as low as 180V.
7.1.2. Facing the front of the barrier gate (the side with the logo), the barrier gate bar is on the left, that is, right-fixed, and on the right, that is, left-fixed.
7.1.3. The controller should be placed in a dry and ventilated place to ensure the stability of performance and improve service life.
7.1.4. When you need to open the gate bar, press the “small” button on the controller or remote control. At this time, the gate bar will automatically lift and stop automatically when it is in place.
7.1.5. When it is necessary to close the gate bar, press the ” ” button on the controller or remote control. At this time, the gate bar will automatically drop and stop automatically when it reaches the position.
7.1.6. Regularly check the connection cable of the controller and keep the appearance of the device clean. The controller and remote control must not be washed or soaked in water.
7.1.7. If the purchased product has a remote control function, all functions on the remote control can be completed with the remote control, and the buttons are used in the same way as on the remote control. The remote control can be  used in places without shielding or signal interference, and the remote control distance can reach 2050 meters. After using the remote control for a period of time, if the indicator light becomes dim, please replace the battery with the same specification.
7.1.8. Before opening or closing the gate, you must check whether there are people or animals under the gate bar. If there are any, you must lead them away from the scene.
7.1.9. When not in use for a long time, please unplug the power supply.
7.2 Product maintenance
7.2.1. Regularly clean the dust and turbidity on the surface of the gate body to maintain the beautiful appearance of the product.
7.2.2. Regularly check the connection conditions of various parts of the gate. If the connecting nuts and screws are found to be loose, they should be tightened in time to avoid failure of the gate in long-term operation.

Safety matter

8.1 In order to avoid personal injury and property damage, please read and comply with the following safety tips carefully before using this product. The following safety signs may be used in documents or on products and product packaging. Each safety sign is described in the following table:

| warn
Warning signs that appear when there is a possible danger to health or life
---|---
| warn
Warning signs that appear when there is a possible danger to health or life
| prohibit
When signs of possible danger to health or life and damage to things appear
| Prohibited operation
Non-professionals are prohibited from disassembling, repairing or modifying
| direction
Indicates the direction in which the object runs

8.3. It is strictly prohibited to hang any objects on the gate bar, as well as to step over or jump over the gate bar.
8.4. It is strictly prohibited for vehicles or other objects to collide with the gate bar and case.
8.5. The case cover must be fixed. When the barrier gate is in operation, do not touch the moving parts.
8.6. Non-professionals are prohibited from disassembling, repairing or modifying the product. If there is any abnormality, please contact our company.

Fault analysis and eliminate

When an abnormality occurs in the system, please first record the recent operations and the status of the door at the time of the failure, and then refer to the following table to troubleshoot the fault. Make sure that all faults are resolved  before normal operation begins. If the cause of the fault cannot be identified, Keep the gate body in a power-off state, and contact our company’s maintenance personnel for assistance.

No. Fault phenomenon Fault reason Troubleshooting method
1 The system is not powered on. AC220V is out of power. Check the power

input.
The switching power supply does not output 24V.| Replace the switching power supply with the same specification.
The control board is broken.| Replace the control board.
2| The system cannot self-check| The control board is broken| Replace the control board
Motor wiring error| Check motor wiring
Motor is broken| Replace the motor
3| The system does not operate| The control board is broken| Replace the control board
Motor is damaged| Replace the motor
The motor wire is not connected| Check the motor wiring
4| The remote control fails| The remote control battery is out of power| Replace the remote control battery
The external receiver is broken| Replace the external receiver
There is an interference source nearby| Check the interference source
5| The (lifting) drop bar does not stop when it is in place| The structural parts are misaligned| Check the structural parts
Horizontal and vertical fine-tuning is incorrect| Fine-tune again
6| 485 communication is not available| The 485 line is connected reversely| Check the 485 wiring
485 communication address error| Keep the 485 address consistent with the communication protocol address
485 module is bad| Replace with new control board
7| Bar will not| The automatic bar drop| The automatic lever lowering
| automatically drop| function is not enabled| function is enabled
---|---|---|---
The setting is incorrect| Reconfirm the setting adjustment
8| No output of status port| Setting error| Check setting parameters
The wiring is abnormal| Check the wiring connection
9| The bar cannot be raised when swiping the card| The card reader is damaged| Replace the card reader.
The connection is abnormal.| Check the line connection.
10| The bar automatically lifts up after the bar is in place.| The spring force is too large| Remove one spring.
he control board is broken| Replace the control board.
11| The bar hits the ground when it is in place.| The spring force is too small| Add a spring or tighten the spring.
Horizontal position is too low| Set horizontal position
12| no response if pressing the lifting bar| The terminals may be short- circuited| Check each terminal
The button is broken| Replace the button
The control board is broken.| Replace the control board.
13| The bar does not automatically drop when passing a car.| The digital tube does not display Car| Grounding sensor is broken. Change new one.
After passing the car, it keeps showing Car| Grounding sensor is broken. Change new one.
Bar launch by remote controller in automatic mode| Change to ordinary mode

Transportation and storage

10.1. The product should be lifted and handled with care when loading and unloading.
10.2. Packaged products can be transported by conventional means of transportation.
10.3. The product should be placed and firmly fixed on the transportation vehicle according to the actual working condition of the product, and protective measures should be taken.
10.4. The packaged products should be stored in a dry place according to the actual working condition of the product and the surrounding air does not contain corrosive and In places with explosive gases, measures should be taken to prevent moisture, rain, sun, and corrosion.

After-sales service

11.1. The company promises: free warranty for one year from the date of product acceptance.
Repairs are required after the warranty period has expired. Parts and labor costs will be charged.11.2. Scope of the Three Guarantees: If the product fails if it is operated strictly according to the specifications, it falls within the scope of the  Three Guarantees; if the product is operated in violation of regulations, Failure or damage to the product caused by the operation is not within the scope of the three guarantees, and the company will perform paid repairs. (In case of force majeure
If product failure occurs due to force or natural disaster, the company will charge material cost.)11.3. Our company is responsible for product lifetime maintenance and maintenance consultation.: 400 8844 668
11.4. Non-warranty scope: ①Damage caused by customer’s misoperation and unauthorized maintenance of the product.
②Damage caused by failure to use Hongmen spare parts.
③Abnormality or damage caused by poor usage conditions or usage environment.
④Due to abnormal usage conditions (such as failure to install embedded parts and wiring as required) or use of Abnormality or damage caused by harsh operating environment.

Information feedback

We sincerely welcome users to visit our company’s website (www.hongmen.com) to learn about our company’s latest products and developments, and to provide valuable opinions and suggestions on the quality, installation, aftersales service and product technical performance of our company’s products.
Contact details are:
1. central office: +86-0755-28770313
2. Fax: +86-0755-28770153
3. E-mail: MKT@hongmen.com
4. Send a letter:
Postal code: 518129
Address: Hongmen Road, Jinhua Street, Longgang District, Shenzhen City
Hongmen Advanced Technology Corporation Close
No matter how you contact us, please leave your company’s name, detailed address, name, model, specification, factory number of the purchased product from our company, as well as your name and contact information, so that we can contact you more conveniently.

Product handover

name Qty remark
D3 barrier gate 1 unit
Gate bar 1pcs
expansion bolt 6pcs M12X100
remote controller 2pcs
Product certification 1pcs
D3 Servo Barrier gate User Manual 1book
24V servo barrier controller user manual 1book
Warranty card 1pcs
Rpoemwaerrkcable N Additional purchased

Remark: handover items vary by customized order

name Qty remark
D3 barrier gate 1 unit
Gate bar 1pcs
expansion bolt 6pcs M12X100
remote controller 2pcs
Product certification 1pcs
D3 Servo Barrier gate User Manual 1book
24V servo barrier controller user manual 1book
Warranty card 1pcs
Rpoemwaerrkcable N Additional purchased
Product certification 1book

Remark: handover items vary by customized order
This “User link” should be kept properly by the user.
This form is made in duplicate, please keep it properly. When repairing, please contact the local Hongmen authorized service center with this user manual, warranty card and purchase invoice for repair.
Please keep this “stub copy” in a safe place by Hongmen authorized dealers.
*This form is made in duplicate, please keep it properly. When repairing, please contact the local Hongmen authorized service center with this user manual, warranty card and purchase invoice for repair.
No warranty statement
The contents of this material are provided “as is” and do not constitute any form of commitment. Unless required by law, Hongmen Advanced Technology Corporation does not provide express or implied guarantees for all contents of this material. To the extent permitted by law, Hongmen Advanced
Technology Corporation will not under any circumstances be liable for any special, incidental, indirect or consequential damages arising from the content related to this material, nor for any profits, data, Compensation for loss of goodwill or anticipated savings.
Copyright Notice
Copyright ◎1997-2023 Hongmen Advanced Technology Corporation All rights reserved. Without the written consent of Hongmen Advanced Technology Corporation, no unit or individual may copy or reproduce part or all of the contents  of this material, and may not disseminate it in any form.
Names and font sizes appearing in this profile image are the property of their respective owners
Trademark Statement
Hongmen Move , mm ,
All are registered trademarks of Hongmen Advanced Technology Corporation in China or other countries and regions.
All rights reserved. Any reproduction will be prosecuted.
FCC Caution:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference  that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to  correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.

HONGMEN D3 Servo Barrier Gate - qr codehttp://weixin.qq.com/r/l3VocD-EW2IkrXsT9yCF
Address: Hongmen Technology Park, Jinhua
Road Shange section, fiashing busi,
Shenzhen, Guangdong, China
postcode:518129
Tel:+86-0755-28770313
Fax:+86-0755-28770153
E-mail:MKT@hongmen.com
Website:www.hongmen.com
400-8844-668

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