DELL Vostro 3020 Small Desktop Installation Guide

DELL Vostro 3020 Small Desktop

Product Information

• Specifications:
  • Product Name: Vostro 3020 Small Desktop
  • Regulatory Model: D17S
  • Regulatory Type: D17S003
  • Release Date: April 2024
  • Revision: A02

Product Usage Instructions

• Set up your computer:
  • Connect the keyboard and mouse.
  • Connect to your network using a cable, or connect to a wireless network.
  • Connect the display.
  • Note: The location to connect the display cable can vary if your computer has a discrete graphics card installed. For optimal graphics performance, ensure to connect the display cable to the graphics card if there is one installed.
  • Connect the power cable.
  • Press the power button.
• Finish operating system setup:
  • For Ubuntu:
  • Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at Dell Support Site.
  • For Windows:
  • Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
  • Connect to a network for Windows updates.
  • Note: If connecting to a secured wireless network, enter the password for the wireless network access when prompted. If connected to the internet, sign in with or create aMicrosoft account. If not connected to the internet, create an offlie account.
  • On the Support and Protection screen, enter your contact details.

Locate and use Dell apps from the Windows Start menu:

and other important information about your computer. It also
notifies you about the warranty status, recommended accessories,
and software updates if available.
SupportAssist| SupportAssist proactively and predictively identifies hardware
and software issues on your computer and automates the engagement
process with Dell Technical support. It addresses performance and
stabilization issues, prevents security threats, monitors, and
detects hardware failures. For more information, see SupportAssist
for Home PCs User’s Guide at Serviceability Tools at the Dell
Support Site. Click SupportAssist and then, click SupportAssist for
Home PCs.

FAQs

• Q: What should I do if my computer does not power on after following the setup?
  • A: If your computer does not power on after following the setup instructions, first check that all connections are secure and that the power source is functioning correctly. If the issue persists, contact Dell Support for further assistance.
• Q: How can I update device drivers on my Vostro 3020 Small Desktop?
  • A: You can update device drivers by using Dell Update, which automatically updates your computer with critical fixes and the latest device drivers as they become available. For detailed instructions on using Dell Update, refer to the Knowledge Base Resource at the Dell Support Site.

Notes, cautions, and warnings

• NOTE: A NOTE indicates important information that helps you make better use of your product.
• CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
• WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Set up your computer

1. Connect the keyboard and mouse.
2. Connect to your network using a cable, or connect to a wireless network.
3. Connect the display.
   • NOTE: The location to connect the display cable can vary if your computer has a discrete graphics card installed. For optimal graphics performance, ensure to connect the display cable to the graphics card if there is one installed.
4. Connect the power cable.
5. Press the power button.
6. Finish operating system setup.
   • For Ubuntu:
   • Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at Dell Support Site.
   • For Windows:
   • Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
   • Connect to a network for Windows updates.
   • NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
   • If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account.
   • On the Support and Protection screen, enter your contact details.
7. Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps

Views of Vostro 3020 Small Desktop

Front

1. Power button
   • Press to turn on the computer if it is turned off, in sleep state, or hibernate state.
   • Press to put the computer in a sleep state if it is turned on.
   • Press and hold to force shut down the computer.
2. Hard-drive activity light
   • The activity light turns on when the computer reads from or writes to the hard drive.
3. Headset (headphone and microphone combo) port
   • Connect headphones or a headset (headphone and microphone combo).
4. SD-card slot (optional)
   • Reads from and writes to the SD card. The computer supports the following card types:
   • Secure Digital (SD)
   • Secure Digital High Capacity (SDHC)
   • Secure Digital Extended Capacity (SDXC)
5. Two USB 2.0 ports
   • Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
6. Two USB 3.2 Gen 1 ports
   • Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
7. Slim optical drive (optional)
   • The optical drive reads from and writes to CDs and DVDs.

Back

1. Line-out port
   • Connect speakers.
2. HDMI 1.4b port
   • Connect to a TV, external display or another HDMI-in-enabled device. Provides video and audio output.
   • NOTE: HDMI 1.4b port supports maximum resolution up to 1920 x 1200.
3. DisplayPort 1.4 port
   • Connect an external display or a projector.
   • NOTE: DisplayPort 1.4 port supports maximum resolution up to 4096 x 2304.
4. Two USB 3.2 Gen 1 ports
   • Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
5. Two USB 2.0 ports with Smart Power on
   • Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps. Wake from standby with the keyboard or mouse connected to this port.
6. PCI-Express x1 slot (half-height) and PCI-Express X16 slot (half-height)
   • Connect a PCI-express card such as an audio or network card to enhance the capabilities of your computer.
7. Power cable connector
   • Connect a power cable to provide power to your computer.
8. Power-supply diagnostics light
   • Indicates the power-supply state.
9. Padlock rings
   • Attach a standard padlock to prevent unauthorized access to the interior of your computer.
10. Network port
    • Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.
11. Security-cable slot
    • Connect a security cable to prevent unauthorized movement of your computer.
12. Service Tag label
    • The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

Service Tag

The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.

Specifications

Specifications of Vostro 3020 Small Desktop

Dimensions and weight The following table lists the height, width, depth, and weight of your Vostro 3020 Small Desktop.

Table 2. Dimensions and weight

Weight

NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.

| 10.25 lb (4.65 kg)

Processor

The following table lists the details of the processors that are supported for your Vostro 3020 Small Desktop.

Table 3. Processor

Description| Option one| Option two| Option three| Option four| Option five| Option six
---|---|---|---|---|---|---
Processor type| 13th Generation Intel Core

i3-13100

| 13th Generation Intel Core

i5-13400

| 13th Generation Intel Core

i5-13500 vPro

| 13th Generation Intel Core

i7-13700 vPro

| Intel Pentium Gold G7400| Intel Celeron G6900
Processor wattage| 60 W| 65 W| 65 W| 65 W| 46 W| 46 W
Processor core count| 4| 10| 14| 16| 2| 2
Processor thread count| 8| 16| 20| 24| 4| 2
Processor speed| 3.40 GHz to

4.50 GHz

| 2.50 GHz to

4.60 GHz

| 2.50 GHz to

4.80 GHz

| 2.10 GHz to

5.20 GHz

| 3.70 GHz| 3.40 GHz
Processor cache| 12 MB| 20 MB| 24 MB| 30 MB| 6 MB| 4 MB
Integrated graphics| Intel UHD Graphics| Intel UHD Graphics| Intel UHD Graphics| Intel UHD Graphics| Intel UHD Graphics| Intel UHD Graphics

Chipset

The following table lists the details of the chipset that is supported for your Vostro 3020 Small Desktop.

Table 4. Chipset

●    Intel Pentium Gold

●    Intel Celeron

DRAM bus width| 64-bit
Flash EPROM| 32 MB + 16 MB
PCIe bus| Up to Gen3

Operating system

Your Vostro 3020 Small Desktop supports the following operating systems:

• Windows 11 Home, 64-bit
• Windows 11 Pro, 64-bit
• Windows 11 Home National Education, 64-bit
• Windows 11 Pro National Education, 64-bit
• Windows 10 Home with Windows 11 Home license, 64-bit
• Windows 10 Pro with Windows 11 Pro license, 64-bit
• Ubuntu Linux 22.04 LTS, 64-bit

Memory

The following table lists the memory specifications of your Vostro 3020 Small Desktop.

Table 5. Memory specifications

●    8 GB, 2 x 4 GB, DDR4, 3200 MT/s, UDIMM, dual-channel

●    12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MT/s, UDIMM,

●    16 GB, 2 x 8 GB, DDR4, 3200 MT/s, UDIMM, dual-channel

●    16 GB, 1 x 16 GB, DDR4, 3200 MT/s, UDIMM

●    32 GB, 2 x 16 GB, DDR4, 3200 MT/s, UDIMM, dual- channel

●    64 GB, 2 x 32 GB, DDR4, 3200 MT/s, UDIMM, dual- channel

Memory matrix

The following table lists the memory configurations supported on your Vostro 3020 Small Desktop.

Table 6. Memory matrix

Ports and connectors

The following table lists the external and internal ports available on your Vostro 3020 Small Desktop.

Table 7. Ports and connectors

External:
Network| One RJ-45 Ethernet port
USB| ●    Four USB 3.2 Gen 1 ports

●    Two USB 2.0 ports

●    Two USB 2.0 ports with Smart Power On

Audio| ●    One headset (headphone and microphone combo) port

●    One audio line-out port

Video| ●    One DisplayPort 1.4 port

NOTE: DisplayPort 1.4 port supports maximum resolution up to 4096 x 2304.

●    One HDMI 1.4b port

NOTE: HDMI 1.4b port supports maximum resolution up to 1920 x 1200.

●    One padlock ring slot

Internal:
PCIe expansion card slots| ●    One PCIe x16 half-height expansion card slot, Gen3

●    One PCIe x1 half-height slot, Gen3

mSATA| Not supported
SATA| ●    One SATA 2.0 slot for slim optical drive

●    One SATA 3.0 slot for 3.5-inch/2.5-inch hard drive

M.2| ●    One M.2 2230 slot for WiFi and Bluetooth combo card, Gen3

●    One M.2 2230/2280 slot for solid-state drive, Gen3

NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at Dell Support Site.

Ethernet

The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Vostro 3020 Small Desktop.

Table 8. Ethernet specifications

Wireless module

The following table lists the Wireless Local Area Network (WLAN) module specifications of your Vostro 3020 Small Desktop.

Table 9. Wireless module specifications

●    Wi-Fi 4 (WiFi 802.11n)

●    Wi-Fi 5 (WiFi 802.11ac)

●    Wi-Fi 6E (WiFi 802.11ax)

| ●    Wi-Fi 802.11 a/b/g

●    Wi-Fi 4 (WiFi 802.11n)

●    Wi-Fi 5 (WiFi 802.11ac)

●    Wi-Fi 6 (WiFi 802.11ax)

| ●    WiFi 802.11a/b/g

●    Wi-Fi 4 (WiFi 802.11n)

●    Wi-Fi 5 (WiFi 802.11ac)

●    AES-CCMP

●    TKIP

| ●    64-bit/128-bit WEP

●    AES-CCMP

●    TKIP

| ●    64-bit/128-bit WEP

●    AES-CCMP

●    TKIP

Bluetooth wireless card| Bluetooth 5.2| Bluetooth 5.3| Bluetooth 5.0
 |   NOTE: The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer.

Audio

The following table lists the audio specifications of your Vostro 3020 Small Desktop.

Table 10. Audio specifications

port

●    One Line-out port (rear)

NOTE: 3.5 mm Global headset jack functionality varies by model configuration. For best results, use Dell’s recommended audio accessories.

Storage

This section lists the storage options on your Vostro 3020 Small Desktop.

Table 11. Storage matrix

Storage| 2.5-inch hard drive| 3.5-inch hard drive| M.2 2230/2280

socket

---|---|---|---
M.2 solid-state drive| N| N| Y
M.2 solid-state drive| 3.5-inch hard drive| N| Y| Y
M.2 solid-state drive| 2.5-inch hard drive| Y| N| Y

Table 12. Storage specifications

applicable

Power ratings

The following table lists the power rating specifications of the Vostro 3020 Small Desktop.

Table 13. Power ratings

●    12 VA – 15 A

●    12 VB – 14 A

Standby:

●    12 VA – 1.50 A

●    12 VB – 3.30 A

Rated output voltage| ●    12 VA

●    12 VB

Temperature range:|
 | Operating| 5°C to 45°C (41°F to 113°F)
 | Storage| -40°C to 70°C (-40°F to 158°F)

GPU—Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 3020 Small Desktop.

Table 14. GPU—Integrated

Controller| External display support| Memory size| Processor
---|---|---|---
Intel UHD Graphics| ●    One DisplayPort 1.4 port

NOTE: DisplayPort

1.4 port supports maximum resolution up to 4096 x 2304.

●    One HDMI 1.4b port

| Shared system memory| ●    13th Generation Intel Core i3/i5/i7

●    Intel Pentium Gold

●    Intel Celeron

Table 14. GPU—Integrated

Controller| External display support| Memory size| Processor
---|---|---|---
 |   NOTE: HDMI 1.4b port

supports maximum resolution up to 1920 x 1200.

|  |

Multiple display support matrix

The following table lists the multiple display support matrix for your Vostro 3020 Small Desktop.

Table 15. Integrated graphics card

NOTE: DisplayPort 1.4 port supports maximum resolution up to 4096 x 2304.

●    One HDMI 1.4b port

NOTE: HDMI 1.4b port supports maximum resolution up to 1920 x 1200.

Number of displays supported| 2

Hardware security

Table 16. Hardware security options

Hardware security options

Kensington lock slot
Padlock ring
Local hard drive data is wiped through BIOS (Secure Erase)
Microsoft Windows Bitlocker
BIOS Data Port On/Off – Data port disablement
Firmware Trusted Platform Module (TPM) 2.0

Environmental

Table 17. Environmental specifications

NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber.

Energy Star and Trusted Platform Module (TPM)

Table 18. Energy Star and TPM

NOTE: TPM is not available in all countries.

Regulatory compliance

The following table lists the regulatory compliance of your Vostro 3020 Small Desktop.

Table 19. Regulatory compliance

Regulatory compliance

Product Safety, EMC and Environmental Datasheets
Dell Regulatory Compliance Home Page
Responsible Business Alliance Policy

Operating and storage environment

• This table lists the operating and storage specifications of your Vostro 3020 Small Desktop.
• Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 20. Computer environment

33°C)
Vibration (maximum)*| 0.26 GRMS random at 5 Hz to 350 Hz| 1.37 GRMS random at 5 Hz to 350 Hz
Shock (maximum)| 40 G†| 105 G†
Altitude range| -15.2 m – 3048 m (-49.86 ft -10,000 ft)| -15.2 m – 10,668 m (-49.86 ft – 35,000 ft)

• CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
• Measured using a random vibration spectrum that simulates the user environment.
• Measured using a 2 ms half-sine pulse when the hard drive is in use.

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 21. Self-help resources

Site](https://www.dell.com/)
Tips| ****
Contact Support| In Windows search, type Contact Support, and press Enter.
Online help for the operating system| Windows Support Site

Linux Support Site

Access top solutions, diagnostics, drivers, and downloads, and learn more about your computer through videos, manuals, and documents.| Your Dell computer is uniquely identified using a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at the Dell Support Site.

For more information about how to find the Service Tag for your computer, see Locate the Service Tag on your computer.

Dell knowledge base articles| 1.       Go to the Dell Support Site.
2.       On the menu bar at the top of the Support page, select Support > Support Library.
3.       In the Search field on the Support Library page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see Dell Support Site.

• NOTE: Availability of the services may vary depending on the country or region, and product.
• NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Getting help and contacting Dell

References

• Dell - Dell Linux - Community Web

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