tp-link tapo C402 Smart Wire Free Security Camera User Guide

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User Guide

Smart Wire-Free Security Camera

©2024 TP-Link 1910013620 REV1.0.0

About This Guide

This guide provides a brief introduction to the Smart Wire-Free Security Camera and the Tapo app, as well as regulatory information.

Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

Convention

| Description
---|---

Blue

| Key information appears in blue, including management page text such as menus, items, buttons and so on.

Underline

| Hyperlinks are in blue and underlined. You can click to redirect to a website.

Note:

| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• For camera setup and mounting videos, please refer to https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

The Tapo wire-free camera combines convenience and performance to meet all your security needs. With its versatile design, you can easily place it on a tabletop or mount it on a wall or ceiling. Experience day and light color live view along with two-way audio, providing comprehensive monitoring capabilities. It also comes with free smart AI detection to accurately identify events and send real-time notifications, guarding every corner.

• 100% Wire-Free, Goes Everywhere – Embrace total freedom with its battery-powered, wire-free design. Its versatility eliminates outlet constraints, enabling ultra-flexible indoor and outdoor security monitoring from anywhere.
• Color Night Vision – Enhances your security by revealing vivid colors with built-in spotlights.
• Crisp Clear Details – Captures more details and delivers high-definition pictures.
• Rechargeable Battery – The built-in rechargeable battery leads to a long-lasting life (up to 180 days)*, extending your usage.
• Smart Person Detection – Get alerts when a person is detected, reducing false alerts and unnecessary notifications, which also extends battery life.
• Optional Solar Panel – Enjoy a maintenance-free security experience with the Tapo Solar Panel, which provides a continuous power supply.△
• Customizable Sound and Audio Alarm – Customize your alarm by recording your own audio and adjusting the brightness of the dual spotlights to suit your preferences.
• Local and Cloud Storage † – Save recorded video on a microSD card (up to 512 GB), no subscription required. Cloud storage is also supported for flexibility.
• Two-Way Audio – Enables direct communication through a built-in microphone and speaker.
• IP65 Weatherproof – Performs well even in harsh environments with rain and dust, ideal for indoor/outdoor scenarios.

*180-day battery life is based on Tapo laboratory tests with 250s of use per day. The time of use includes recording and watching live views. Actual battery life may vary due to device settings, usage, router specifications, and environmental factors.
**Compatible with Alexa and Google Assistant supported displays. User experience is dependent on the connected device’s specifications.
△ Tapo solar panel purchased separately. Actual experience may vary due to placement angle, weather conditions, and camera usage.
† microSD card must be purchased separately. Actual storage capacity depends on the size of the microSD card used. Subscribe for cloud storage at https://www.tapo.com/tapocare/

Appearance

Front

Side

Back

[1] Spotlights
[2] Light Sensor
[3] Motion Sensor
[4] Microphone
[5] Lens
[6] Status LED
[7] Speaker
[8] Power Button
Press and hold for about 3 seconds to turn on/off the camera.
[9] microSD Card Slot
[10] Reset Button
Use a pin to press and hold for at least 5 seconds to reset the camera to factory default settings.
[11] USB Type-C Charging Port

Status LED Indication

Charge the Battery

The battery comes partially charged. We recommend that you fully charge the battery before use. This will take about seven and a half hours.

1. 5V 1A USB Charger

Note:

1. Peel off film from the camera before use.
2. Warning: Do not tear off the silicone part by force as it may affect the waterproof performance.
3. Charge the battery using the USB cable included in the package. Inappropriate cables may result in slow charging or failure to charge.
4. When you plug in the USB charger, the LED should blink amber quickly for 3 seconds. If not, make sure the power is running and check your connection.
5. The camera may not power up after falling. Plug in the USB charger to power it on again.
6. Keep the ports firmly covered when not in use to ensure waterproof performance.
7. Check the battery status on the Tapo app after setup.

Set Up Your Camera

Follow the steps below to set up your camera. For the setup video, please refer to https://www.tp-link.com/support/setup-video/#cloud-cameras.

Step 1. Download Tapo App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

OR

Step 2. Log In

Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.

Step 3. Add Your Camera

Tap the button in the app and select your model. Follow app instructions to complete the setup.

Set Up Using Amazon Frustration-Free Setup

Note: Amazon Frustration-Free Setup is only available for Tapo C410/C402. TC82 doesn’t support Amazon Frustration-Free Setup.

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.

To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions.)

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.

2. Enter Tapo in the search bar and choose Tapo.

3. Tap the ENABLE TO USE button.

4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.

5. Plug in your Tapo device and the setup will complete automatically in two minutes.

For setting up more Tapo devices, just plug in and enjoy!

Done!

If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.

If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Mounting Tips

Read mounting tips before you mount the camera.

1. Avoid placing behind glass. Glass will obstruct the motion sensor of your camera.

2. Choose a proper location to mount your camera, or it will be triggered too often by false alarms.

• Avoid pointing the camera directly at swaying trees.
• Avoid pointing the camera directly at vehicles and pedestrians on the road.
• Avoid pointing the camera directly at street lamps and sunlight.

3. Mount your camera to the side so that movement goes across the len’s field of view to better trigger motion detection and AI detection.

*Do not mount facing the direction of movement.

4. Tilt the camera downwards at an angle of about 20°.

5. Do not place the camera upside down.

6. Keep the motion sensor level for best results.

Mount Your Camera

When you finish setting up your camera in the Tapo app, you can follow the steps below to mount the camera. For the setup video, please refer to https://www.tp-link.com/support/setup-video/#cloud-cameras.

Note: You can always get detailed mounting instructions in the Tapo app.

1. Drill Holes

Stick the mounting template to the desired mounting place. Drill 3 holes according to the template.

Φ=6 mm (15/64 in.)

2. Install the Bracket

Insert three anchors into the holes and use the screws to affix the bracket over the anchors.

3. Install the Camera

Install the camera on the mounting bracket, and adjust the camera angle.

Work with Tapo Solar Panel

The Tapo Solar Panel charges your Smart Wire-Free Indoor/Outdoor Security Camera continuously.

1. Install the waterproof gasket to the charging port of your camera.
2. Connect the solar panel to the charging port of your camera.

For detailed connection instructions, please refer to https://www.tp- link.com/support/faq/3800/

If you don’t yet have a Tapo Solar Panel, charge the rechargeable battery with a standard and high-quality DC 5V/2A battery charger. Keep the charging port firmly covered when fully charged.

Note:

1. When using a different Tapo solar panel to charge this camera, please refer to https://www.tp-link.com/support/faq/3800/
2. If you use a third-party solar panel to charge this camera, we cannot guarantee the waterproof performance.

Authentication

FCC compliance information statement

Product Name: Smart Wire-Free Security Camera
Model Number: Tapo C410/Tapo C402/TC82

Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation , has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2024-02-19

FCC compliance information statement

Product Name: USB Adapter
Model Number: A8-501000
Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

We, TP-Link USA Corporation , has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2024-02-19

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)

2412MHz-2472MHz (20dBm)

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.

The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark

UK Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.

The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Safety Information

• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: -20°C ~ 45°C (-4°F ~ 113°F)
• When mounting the camera with the magnetic base, we recommend installing it no higher than 2 meters.
• Adapter should be used indoors where the ambient temperature is lower than or equal to 40°C.

CAUTION!

Avoid replacement of a battery with an incorrect type that can defeat a safeguard. Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Do not leave a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; Do not leave a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Note: Symbols may vary from products.

Symbol

|

Explanation

---|---
| Class II equipment
| Class II equipment with functional earthing
| Alternating current
| DC voltage
| Polarity of output terminals
| Indoor use only
| Dangerous voltage
| Caution, risk of electric shock
| Energy efficiency Marking
| Protective earth
| Earth
| Frame or chassis
| Functional earthing
| Caution, hot surface
| Caution
| Operator’s manual
| Stand-by
| “ON”/”OFF” (push-push)
| Fuse
| Fuse is used in neutral N
| RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
| Caution, avoid listening at high volume levels for long periods
| Disconnection, all power plugs

m

| Switch of mini-gap construction

µ

| Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)

ε

| Switch without contact gap (Semiconductor switching device)

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• UKCA | Tapo
• Tapo Care | Tapo
• How to Properly Connect a Tapo Solar Panel to Compatible Tapo Cameras Using the Waterproof Gasket | TP-Link
• | TP-Link Australia

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