tp-Link C250 Dome Network Camera User Guide

June 1, 2024
tp-link

tp-Link C250 Dome Network Camera

Product Information

Specifications:

  • Model: Dome Network Camera
  • Power Supply: 12V DC
  • Network Interface: RJ45 Ethernet Port (supports PoE)
  • Microphone: Yes
  • IR LED: Yes
  • Waterproof: Yes
  • Mounting: Ceiling or Wall
  • Dimensions: 6 mm x 3.5 mm

Product Usage Instructions

Setup:

  1. Scan the QR code or visit here for the setup video tutorial.
  2. Follow the on-screen instructions to set up your Dome Network Camera.

Mounting the Camera:

  1. Loosen the side screws and remove the top cover of the camera.
  2. Determine the cable routing through the ceiling or wall.
  3. Stick the mounting template to the desired location and mount the camera, ensuring proper cable direction.
  4. Adjust the lens angle and secure the cover with side screws.

Installing Waterproof Cable Attachments:

  1. Route the network cable through fix nut, waterproof ring, and waterproof jacket.
  2. Fix the O-ring to the network interface and connect the network cables.
  3. Attach the network interface with the waterproof jacket and twist to lock.
  4. Insert the waterproof ring into the jacket and secure it with the fix nut.

Using with an NVR:

  1. Connect your Dome Network Camera to an NVR using a network device.
  2. Power on the cameras using PoE or an external power supply.
  3. Add cameras to the NVR interface for monitoring and management.

Frequently Asked Questions

  • Q: Does the camera support remote viewing?
    • A: Yes, you can access the camera feed remotely by setting up appropriate network configurations and using compatible software.
  • Q: Can I use third-party mounting accessories with this camera?
    • A: It is recommended to use the provided mounting template and accessories for proper installation and functionality.

Quick Start Guide

Images may differ from actual products

Set up with videos:

Scan the QR code or visit

tp-Link-C250-Dome-Network-Camera-fig \(1\)

Package Contents

tp-Link-C250-Dome-Network-Camera-fig \(2\)

Safety First

  • Make sure your power supply matches your camera. The camera’s standard power supply is 12V DC or PoE (802.3af/at). The power source should comply with Power Source Class 2 (PS2) or Limited Power Source (LPS) of IEC 62368-1.
  • Make sure that the wall is strong enough to withstand 4 times the weight of the camera and mounting bracket.
  • If you are uncertain or uncomfortable performing the installation, consult a qualified electrician

Appearance

tp-Link-C250-Dome-Network-Camera-fig
\(6\)

Some models do not have the SD slot and reset button. You can check the detailed specifications on the product page at https://www.tp- link.com/.

Mount Camera

  1. Loosen the screws on the side of the camera to remove the top cover.

  2. Determine how to route the cable through the ceiling/wall.tp-Link-C250-Dome-Network-Camera-fig \(4\)

  3. Stick the mounting template to the desired mounting place, and mount the camera. Pay attention to the cable direction.tp-Link-C250-Dome-Network-Camera-fig \(7\)

  4. Rotate the lens base or the dome to adjust the angle of the lens as desired. Tighten the side screws to secure the cover.
    Note

    • Make sure the cover and camera are securely attached to ensure waterproofing.tp-Link-C250-Dome-Network-Camera-fig \(8\)

Installing Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors.

Note: Make sure each part is securely attached and the waterproof rings are flush to keep out water.tp-Link-C250-Dome-Network-Camera-fig
\(5\)

  1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
  2. Fix the O-ring to the network interface of the camera and connect the network cables.
  3. Attach the network interface with the waterproof jacket, then twist to lock.
  4. Insert the waterproof ring into the waterproof jacket. Rotate the fix nut to secure it to the waterproof jacket.

Done! The network interface is now waterproof

Use Your Camera with an NVR

The camera works with an NVR for easier batch access and management.

Here we use a VIGI NVR as an exampletp-Link-C250-Dome-Network-Camera-fig
\(9\)

Step 1. Connect the Hardware

Connect your cameras to the same network as your NVR (as shown above)

Step 2. Power On the Cameras

Power on your cameras with the PoE power supply or an external power supply

Step 3. Add Cameras with the NVR

Before you start, make sure the NVR is working properly.

  1. Right-click on the Live View screen and click Add Camera.
  2. Select your camera and click + to add your camera directly. If you have disabled Plug and Play on your NVR, create a password or use a preset password for your camera.
    Note: If you can’t find your camera, refer to FAQ-Q1.
    Done! You can now view live video and manage cameras.

Using your cameras with other NVR brands:

  • Step 1: Power on your cameras and connect them to the network.
  • Step 2: Activate the camera using the VIGI NVR, VIGI Security Manager or web management page (refer to the next section).
  • Step 3: Refer to the NVR’s User Manual to add cameras.

More Management Methods

You can also access and manage your cameras via any of the methods below.

Method 1: Via the VIGI Security Manager (Windows only)

View live video and modify camera settings on your computer.

  1. Download the VIGI Security Manager on your computer at
  2. Install the VIGI Security Manager and open it.
  3. Cameras on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click + Add to activate your discovered cameras by setting passwords, and follow the instructions to add your cameras

Method 2: Via the TP-Link VIGI App

Remotely view live video, manage cameras, and get instant alerts.

  1. Download and install the TP-Link VIGI app.tp-Link-C250-Dome-Network-Camera-fig \(10\)
  2. Open the TP-Link VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
  3. Tap the + button on the top right and follow the app instructions to activate and add your cameras.

Method 3: Via a Web Browser

View live video and modify camera settings via a web browser.

  1. Find the camera’s IP address on your router’s client page.
  2. On your local computer, open a web browser and enter
  3. Select your Country/Region and Time Zone.
  4. Set a password to activate the camera. Done. You can view the live video on the Preview page, and go to the Settings page to change camera settings.

Frequently Asked Questions

Q1: What can I do if no cameras are discovered?

  • Refresh to discover your camera again.
  • Make sure the camera is powered on.
  • Make sure your camera and NVR/computer are in the same subnet. If not, use the VIGI Security Manager to set camera’s network parameters.
  • Try to add your cameras manually.
  • For other NVR brands, make sure you have activated the camera by setting a password via the VIGI Security Manager, TP-Link VIGI app or web management page.

Q2: How do I know the camera is powered on?

  • The IR LED will turn on for about 10 seconds once the camera is powered on. If it’s off, you can cover the lens for several seconds and check if the IR LED turns on.
  • Check the LED status of the network device your camera is connected to.
  • For more questions, please refer to
  • https://www.tp-link.com/support/faq/2850
  • Do not use any other chargers than those recommended.
  •  Do not use damaged charger or USB cable to charge the device.
  • Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
  • Adapter shall be installed near the equipment and shall be easily accessible.
  • Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
  • Adapter should be used indoors where the ambient temperature is lower than or equal to 40°C.
  • Do not connect the device to a power source during the device mounting.
  • This device can only be installed by instructed persons or skilled persons.
  • TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2011/65/EU and (EU)2015/863.
  • The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce
  • TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016.
  • The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca

For technical support, replacement services, user guides, and more information, please visit https://www.tp-link.com/support, or simply scan the QR code

References

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