Robo PLATE xROBOPCZ22 Bullet Camera Instruction Manual

June 1, 2024
Robo PLATE

Robo PLATE xROBOPCZ22 Bullet Camera

Robo-PLATE-xROBOPCZ22-Bullet-Camera-image

Product Information

Specifications

  • Model: xROBOPCZ22 & xROBOPMZ50
  • Manufacturer: RoboPlate
  • Website: RoboPlate.com

Product Usage Instructions

Part 1: Introduction

Key Features: This section highlights the main features of the product.

Essential Tools and WildKat Manager: Information about essential tools and software for managing the product.

Additional modules available at extra cost: Details about additional modules available for purchase.

Part 2: Connections

Instructions on how to make connections for xROBOPCZ22 & xROBOPMZ50.

Part 3: Mounting

Guidance on mounting the ROBOPCZ22 and ROBOPMZ50.

Part 4: Setup Options

Information on various setup options for the product.

Part 5: Camera Positioning

Details on how to position the camera, including lighting, field of view, lens positioning, and angle of view.

Part 6: Pre-Configuration

Steps to pre-configure the product, including setting up the SD card, assigning an IP address, and noting the IP camera address.

Part 7: Camera Configuration

Instructions on downloading WildKat Manager and configuring the IP address using WildKat software.

Frequently Asked Questions

  • Q: How do I set up the ANPR Command Centre?
    • A: To set up the ANPR Command Centre, you need to install the SOFT1045 module. Refer to the user manual for detailed instructions.
  • Q: Can I use RoboPlate FTP Server with this product?
    • A: Yes, you can integrate RoboPlate FTP Server with xROBOPCZ22 & xROBOPMZ50. Follow the guidelines provided in the manual for configuration.
  • Q: How do I trigger audio files using this product?
    • A: You can trigger audio files by configuring the File Triggering feature in the WildKat Manager. Detailed steps are outlined in the user manual.

xROBOPCZ22 & xROBOPMZ50

Introduction

The ROBOPCZ22 is eyeball style camera and the ROBOPMZ50 is a bullet style camera, which have real-time number plate detection and capture.
1.1 Key Features
· Captures Number Plates · Extracts Number Plate data · Black-White-Grey List · Eyeball 6-22mm Lens, Bullet 5mm ­ 50mm · Alarm Output · Sends Emails · Triggers Relays · ONVIF Protocol · Built In Mic · IP66 · IR Illuminator · RS485 Output · Audio Out
Eyeball style camera only
1.2 Essential Tools and WildKat Manager
To install this product you will need: · Laptop / Windows PC · Screwdriver · Drill · 3mm hex key (Allen key – Supplied) · PoE Switch / 12V DC power supply · Ethernet CAT5/5e/6 Cable
WildKat – Camera Configuration Tool for Windows
In order to login & use a RoboPlate IP camera it will need setting to the same IP range as the network, available to download on Windows via this link below:-
https://softcctv.com/store/Item/SOFT1709

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Introduction
1.3 Additional modules available at extra cost
1.3.1 ANPR Command Centre (SOFT1045) The software makes it easy to have more than just black and white lists, you can have multiple lists or groups, for example: VIP list, customer list, staff list and so on.
It is intended for slow moving traffic in gateways, driveways and entrances or stationary vehicles on a weigh bridge.
The maximum recommended vehicle speed is 5 mph so some speed control measure may be needed. Key features include ..
· Number plates captured as plain text · Local image storage · User definable actions
What happens when a number plate is accepted is determined by RoboPlate’s Actions
An Action may perform any, or all, of the following tasks : · Email · Popup warnings with audio · Trigger network connected VoiceOFFTM units · Trigger network connected relay(s)

See roboplate.com for more info.

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1.3.2 RoboPlate FTP Server RoboPlate ANPR Cameras stores captured number plates on a local SD card, however the software also facilitates an FTP function to save your data on a PC using this software. Images are received from the RoboPlate Camera and the software stores them as .jpg files.
See roboplate.com for more info.

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Introduction
1.3.3 RoboPlate RegWatch Widget (SOFT1046)
The software can display the live image and a pop up message from the camera when a notification is received from the camera.

See roboplate.com for more info.

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Connections

Powering the camera
Option 1 – Power the camera from 12V DC (via the 2.1mm DC Socket), the current consumption is 500mA (with IRs on)
The camera is polarity sensitive so connections must be correctly made.
Option 2 – Power the camera using a PoE 48V RJ45 Socket

Mounting
3.1 ROBOPCZ22
1. Using the Allen key supplied, loosen the two locking screws on the side of the camera. Rotate the collar and eyeball can then be removed. 2. Mount the base using the screws and wall plugs provided. 3. Position eyeball and the collar into position, and then secure the camera using the two locking screws.

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Mounting
3.2 ROBOPMZ50
1. Mount the base using the screws and wall plugs prodvided. 2. Using the hex key supplied, loosen the locking screws. Position as required, tighten the locking screws to secure the camera.

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Setup Options
IP Camera direct to a PC / Computer and powered via a 12V DC power supply
IP Camera connected to a network PoE Switch

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Setup Options
IP Camera connected to a network non-PoE switch and powered via a 12V DC power supply

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Camera Positioning

This section describes some important information with regards to camera positioning, the field of view as determined by lens choice and angle of view. Some guidance follows advising how to improve performance.
5.1 Lighting
As ambient lighting is not sufficient for number plate recognition at dawn, dusk or night-time, the camera is equipped with built in Infra-Red (IR) LEDs.
Modern number plates are designed to be highly reflective so the IR light can take advantage of this fact at these times.
5.2 Field of View and Lens Positioning
A lens should be selected that results in a well cropped image eliminating unnecessary areas either side of the target vehicle, this will result in a larger more detailed view of the vehicle.
See Zoom Controls 25 for more information.
5.3 Angle of View
Camera positioning is very important, and where-ever possible the camera should be positioned in front of a vehicle so that the vehicle approaches’ the camera, it can be slightly above or to one side. It is important to achieve an angle of view whereby the target vehicle stays in the Area of Interest for as long as possible such that a number of consecutive, identical results can be obtained, this is not likely to happen with a high angle of incidence to the vehicle whereby the vehiclepasses by’.

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Camera Positioning
The diagram below shows typical positioning of the camera at which good results can be expected, as the angle of incidence increases, results will become less accurate.

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Pre-Configuration
A windows based PC is required in order to follow these steps fully and setup the camera with an IP address using the WildKat Manager software.
IMPORTANT
Some of the options seen in the browser (web interface) of the camera may not be compatible with this camera, the menu interface is designed to cover a range of different cameras so some features may not be supported.

6.1 SD Card IMPORTANT
Do not remove or format the SD Card, as the licence plate registration files and database are required in order for the camera to perform ANPR function.
Please contact your supplier / installer if the files on the SD Card are deleted or corrupt.
Recovery of the files may be provided on a chargeable basis and may also require the camera to be returned to the manufacturer.
6.2 Finding and Assigning an IP address
The best option for networking an IP camera is to assign the camera with a “static” IP address. There are multiple reasons why you would do this:
· The IP address is known and it will stay the same, making logging into the camera’s web interface simpler and reliable.
· The IP address is known, therefore it is easier if the camera is to be added to a DVR or other device (or software).
· If the router is rebooted (or the DCHP server) it could assign a different IP address to the devices on the network, therefore making a static IP address preferred.
There are a few options to find and assign an IP address to your IP camera.
– Option A. Ask the on site IT department or network administrator for guidance on the IP address information to assign to the IP camera. Go to Make a note of the IP Camera address 17 onwards.
– Option B. Find a free IP address yourself using the instructions below on a best endeavours basis if option A is unavailable. (See Option B on next page for instructions)

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Pre-Configuration
Option B – This section describes how to obtain a computers IP address, then using it find an available address to assign to a camera.
1. Identify the network adaptor 2. Identify if the PC has a static IP or automatically assigned address 3. Identify the PCs current address 4. Using CMD find an available address for the camera
1. Identify the network adaptor the PC is currently using.
Close all programs currently in use. Using the PCs search tool type Network Connections.
· If the hardware connection (Ethernet) is already connected, watch the icon change to indicate “unplugged” by simply unplugging the cable.

If you have multiple cabled adaptors, you can distinguish between them by connecting/ disconnecting the cable, the status should change.

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· And plug back in to determine if that adaptor is being used, below shows the adaptor Ethernet being used.
· If using WiFi then ensure all other adaptors are unplugged and disabled (right click, then select disable).
Make a note of the current “Connections:” type by name :


For example Ethernet

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Pre-Configuration
2. Identify if the PC is using a manually assigned static address or if the PC has obtained the address automatically using “DHCP”.
Right-click on the connection type, select Properties.

Double click on Internet Protocol Version 4 (TCP/IPv4). · If Obtain an IP address automatically is selected then proceed to step 3. · If Use the following IP address is selected then proceed to step 4.

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3. Find the PC’s current IP address.
Using the PCs search tool type CMD then click enter to launch command prompt. Type in IPCONFIG and click enter. Look for the adaptor name identified in step 1, for example Ethernet adaptor. Scroll up or down if necessary

4. Make a note of this adaptors address settings here:

IP Address:


Subnet Mask: __

Gateway:


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Pre-Configuration
5. Next try find an available IP address to assign to the camera using the ping command tool.
Use CMD (Command prompt) type in ping, space and then using the first three segments of the IP address of the PC, substituting the last segment with 250 at the end, then select enter. For example: ping 192.168.1.250

· If the reply is Reply from 192.168.1.250…. then the address is already taken on the network.
Simply search again but minus 1 from the last number.
For example: ping 192.168.1.249 until Destination host unreachable is the reply.

· If the message Destination host unreachable displays then this address is free to use for the IP camera.
Proceed to Make a note of the IP Camera address 17

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6.3 Make a note of the IP Camera address IP Address: __ Subnet Mask: __ Gateway: __

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Camera Configuration

Camera Configuration

This section describes how to set the cameras IP address using WildKat Manager
1. Search for the camera 2. Set the cameras IP address
Then setup the camera browser interface
1. Activate the IP camera with a new password 2. Set the cameras device name and number 3. Setup Date and Time, Network, Port & ANPR features
Power the camera and connect the network or PoE (the camera takes approximately 1 minute to boot).
7.1 Download WildKat Manager
WildKat – Camera Configuration Tool for Windows

Download the WildKat Manager from: https://softcctv.com/store/Item/SOFT1709

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7.2 Configuring the IP address using WildKat
1. Launch the WildKat Manager, then select Search. 2. Select Refresh List.

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Camera Configuration

3. Tick the camera found in the list.

4. Enter the pre-activation Username and Password for the camera.

Default login details are:-

Default IP

192.168.10.1

User Name

admin

Password

777777

5. Tick Static Address

6. Enter the new IP address information into Starting Address, Subnet Mask and Gateway.

7. Select Update.

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8. Read the message carefully, check for ‘1 set successfully’, if the message displays ‘0 set successfully’ then the details entered in the previous steps were incorrect or the camera is no longer connected. Go back to step 2.
9. Select Refresh List to confirm the cameras IP address has updated.

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Camera Configuration
7.3 Device Activation is via the web interface
1. Right-click and select Open Browser.

2. Enter a new password into the activation page, select Confirm.

3. Enter the user name and new password and login to the camera.

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7.4 Device Name and Number
Before configuring any settings the camera requires a device name and device number. This ensures that each camera is individual and when multiple cameras are used on one site then each camera can be easily identified. Navigate to: Configuration > System > General The example below shows the Device name set as Office and the Device/Camera number as 01.

Field Name

Description

Device Name

Enter a short name here to identify the camera.

Device/Camera Number

If using multiple similarly named cameras, identify the second and subsequent cameras from the drop down list.

When changing the device number a popup appears asking if FTP and Alarm host defaults should be initialised, select allow.

Click Save after making any changes

The camera will then reboot (takes approximately 1 minute to reboot) and apply the name and number to the FTP folder structure.
This is also used to initialize the alarm server i.e the port number will be set to 5000 plus the device number. So the port for device number 01 is 5001, the second 5002 and so on.

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Camera Configuration
7.5 Date and Time (DST and NTP)
The camera does not have an internal battery to power its real time clock so it is very important that an external time source is configured to sync against both during its power-up sequence and to maintain accuracy. Navigate to: Configuration > System > Date & Time
Ensure the camera has internet access if using an online time source.

Field Name

Description

Time Zone

Ensure GMT is selected for use in the UK

Enable DST

Ensure DST is enabled with the appropriate start and end dates.

Sync with NTP Server

Ensure Sync with NTP server is enabled.

If the camera will be allowed Internet access then you may accept the default time.google.com as a time source, otherwise you should make arrangements to provide an alternative PC based time source on your network.

Manually Set

This option is not recommended for long term deployment. If there is a power cut, the camera will not be able to initialise its date/time after boot-up.

Click Save after making any changes

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7.6 Auto Reboot
It is important to ensure the camera performs an “auto reboot” daily. This helps maintain and provide consistent ANPR results. Navigate to: Configuration

System > Maintenance
7.7 Zoom Controls
The RoboPlate Cameras have built-in motorised zoom and focus controls. To adjust the zoom Navigate to Live View Then select the Zoom + or – to adjust the zoom. The camera will automatically focus once the button is de-pressed.

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Camera Configuration
7.8 Network
If not set already, an IP address, subnet mask and gateway is required to be set for full network access to the camera. When using an alphabetical NTP server such as time.google.com, then you must also specify a DNS server. Navigate to: Configuration > Network > TCP/IP

Field Name

Description

IPv4 Settings

DHCP or Static The best option for networking an IP camera is to assign the camera with

a “static” IP address (ie: fixed) IP address for use on your network in

preference to using DHCP.

This ensures the camera powers up on the same address every time.

IP Address

When static :

Specify the actual address you want the camera to use.

Subnet mask

When static :

Specify the subnet mask you want the camera to use.

Gateway

When static :

Specify the gateway aaddress you want the camera to use.

Primary DNS

When static :

Specify the primary DNS server by address that you want the camera to

use.

This is very important when using specifying an alphabetical NTP time

source such as time.google.com

Click Save after making any changes

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7.9 Port

Field Name

Description

Port settings

HTTP port

(Port 80 as default) the commonly used internet communication protocol for the web interface.

HTTPS port

(Port 443 as default) standard protected web browser port which encrypted .

RTSP port

(Port 1240 as default) stands for real time streaming protocol, used for localised streaming of IP cameras or media.

Service port

(Port 8240 as default) used for the connection by proprietary software.

Hikvision port

(Port 8000 as default) is the standard port used by Hikvision software and hardware for the main connection to the product. This port is also used for the RoboPlate Command Centre Software.

RTMP port

(Port 1935 as default) is a streaming protocol typically used for broadcasting video and audio over the Internet.

Protocol settings

ONVIF

Enable to connect using the industry open standard (ONVIF) for IP (Typically uses the HTTP port)

HIK

Enable to connect via the HikVision Port. This port is

required by the RoboPlate add-on software.

Click Save after making any changes

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Camera Configuration
7.10 Storage (FTP)
Navigate to: Configuration > Storage > FTP The camera is able to send images captured during the recognition process to an FTP server. Images are named in this manner: List-Date-Time-Plate.jpg Where List = BWG, date = yyyymmdd and time = hhmmss. Example:-
A RoboPlate branded FTP server package is available – RoboPlate FTP Server 3 When using an alphabetical FTP server such as time.google.com, then you must also specify a DNS server.

Field Name Server Address
Port

Description Enter the IP address of the FTP server. Notes:
1. Populating this field enables FTP 2. Clear this field to disable FTP
The standard port = 21 Use the port as specified by the FTP server.

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Username Password
Remote Path

Enter a username as specified by the FTP server.
Enter the password for the username as specified by the FTP server.
Leave this field blank.

Management of the folder structure on the FTP server should be handled by the server and not specified here.
Click Save after making any changes

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Camera Configuration
7.11 ANPR – Basic Settings
Navigate to: Configuration > Smart Video > ANPR > Basic Settings

The red box indicates the area of interest. Click and drag with the mouse to draw this from top left down to bottom right, a registration plate must be visible in the box for detection. Careful positioning of the box can help eliminate unwanted results by restricting the area of interest.

Field Name

Description

Enable

Check to enable Ensure this box is checked to enable ANPR processing.

Display plate on the video

If enabled, 5 x lines of plate information are overlaid in the top right hand corner of the live video indicating the most recent results.

Region

Selecting the geographical region identifies a bias that the ANPR engine can apply to the plate detection logic, it does not specify or limit the results to one country.

Click Save after making any changes

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7.12 ANPR – Schedule
Navigate to: Configuration > Smart Video > ANPR > Schedule
Schedule page will have the schedule selected on Blacklist, so ensure before making any changes to the schedule the right list option is selected. As default the cameras ANPR schedule is set to trigger 7*24 Hours, meaning it will constantly detect number plates all day, every day. For a custom ANPR schedule, see the example below where the camera is set to record ANPR results during opening times 8am – 5pm, Monday to Friday. 1. Click Setup on the right, then tick the days required to trigger the camera. 2. Enter the start and end time in Period 1, then select Save.

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Camera Configuration
3. The enabled times for the schedule will show blue, Click Save at the bottom to apply the Schedule.

Field Name

Description

ANPR 7*24 Hours
Schedule

As default the cameras ANPR schedule is set to trigger 7*24 Hours, meaning it will constantly detect number plates all day, every day.
A custom ANPR schedule can be configured.

Disable

Disable the ANPR schedule completely, registered ANPR number plates will not be recorded.

CSV Results*

Every Results

Exports the file after every result.

Hourly

Exports the file each hour.

Daily

Exports the file just after midnight.

Disable

Turns off the CSV export.

Click Save after making any changes

*For the CSV files to be sent this requires Storage (FTP) 28 to be setup. The CSV file is for use with other software or an external program like excel.

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7.13 ANPR – Action
Navigate to: Configuration > Smart Video > ANPR > Action

To add number plates to the Blacklist, Whitelist, navigate to ANPR – B&W List 37
The camera can be set to trigger a specified action when a number plate is recognised either on the Blacklist, Whitelist or is Grey.
Grey means the camera has detected an unrecognised numberplate (not currently entered into the B&W-list).
For example: – The camera can be setup to trigger an alarm output 1 to open a gate when a whitelist numberplate is recognised. – Or setup so when a blacklist numberplate is detected it can trigger an audio message to play a warning. – When a grey number plate is detected it could send an email and trigger alarm output 2 to warn gatehouse staff.

Field Name Blacklist
Whitelist

Description
Select to configure the action handling for when a Blacklist numberplate is detected. Select to configure the action handling for when a Whitelist numberplate is detected.

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Grey Alarm Output Enabled Output1 FTP Enabled
Email Enabled
Attach Image Standard format Immix format Audio Out Enabled Audio File
RS485 Enabled
Send Text Text Hexadecimal Event Server Enabled Include Image
LAN Relay Enabled
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Camera Configuration
Select to configure the action handling for when a Grey (unrecognised) numberplate is detected.
Ensure this box is checked to enable the Alarm Output. Select alarm output 1 (alarm output 2 not used on this model).
Ensure this box is checked to enable the FTP trigger. Setup the FTP settings in order to trigger, see Storage (FTP) 28 .
Check to enable email Clear the box to disable. Email must be configured beforehand. Check to enable image attachment Produces generic email text that includes the plate and black/white/grey list identifier Produces email text capable of being interpreted by Immix monitoring software
Ensure this box is checked to enable Audio Output trigger. Select to search and upload audio file. Note – The audio file format required is PCM 8Kbps MONO. For more information see Audio – File Triggering 35
Ensure this box is checked to enable the RS485 trigger. The RS485 output can trigger products such as the VoiceOFF, or 3rd party products that can interpret RS485 data, such as a PTZ with Hexadecimal data. Enter in text or hexadecimal to this field. Select this box to trigger text out from the RS485. Select this box to trigger hexadecimal out from the RS485.
Ensure this box is checked to enable the Event Server trigger. Ensure this box is checked for the number plate image to send to the event server.
Ensure this box is checked to enable the LAN Relay trigger. This can be used with a 3rd Party LAN Relay which can

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receive text or used with the RegWATCH (SOFT1046) software. See Additional modules available at extra cost 2 .

IP Address

Enter the IP address of LAN device or receiver.

Port

Enter the port number of the LAN device or receiver.

Text Command

Enter the text to be sent to the LAN relay. This is a free text field.

Content is interpreted as ASCII, there is no HEX/binary

conversion.

The LAN relay should act as a TCP/IP server.

Whilst this functionality was originally intended for use with a network attached relay (to

trigger a gate release), this may be any device or software capable of accepting an inbound

connection on a specified port.

Authentication, ie: use of a username and password is not expected.

Click Save after making any changes

Note: When configuring these actions, make changes on a per-list basis and Save those changes before moving onto the next list.
ie: change the blacklist actions, then Save change the whitelist actions, then Save change the grey list actions, then Save

7.13.1 Audio – File Triggering
The camera can play an audio out via its 3.5mm audio socket, each time a number plate is recognised.
If a number plate is still in view this will cause the action to trigger again after a cool down period of 10 seconds.
This means any message uploaded to the the RoboPlate camera will play again after 10 seconds of initially being triggered.
If the message is required to not play again even if the number plate is still in the region of interest, then extend the actual audio file to a required period of time.
This can be edited and exported via an audio sound editing software, for example – Audacity®. Then make a custom file with blank audio after it to simulate a cool down period after the audio message. (If other actions are set, for example; an alarm output, this will still trigger again after 10 seconds if the number plate is still in the region of interest).

Note – The audio file format required is PCM 8Kbps MONO.

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Camera Configuration
7.14 ANPR – Realtime Detection & Search
Navigate to: Configuration > Smart Video > ANPR > Realtime Detection

Realtime Detection shows a snapshot of the last number plate captured and allows for a basic search tool for searching through previously captured number plates.
To search for number plates click – Search, this displays the search tool for the ANPR database built into the camera.
For easier database searching and management, consider exporting the files (.CSV) to view in a 3rd party software or use the ANPR Command Centre (SOFT1045) 2 .

Field Name Capture Road Image Realtime video Search
FTP Upload

Description Shows the previous captured number plate as a still snapshot. Shows a realtime stream of the video.
Click to enter the tool for searching through the database of number plates captured.
FTP upload the .CSV file to a selected FTP server . Setup the FTP settings in order to upload, see Storage (FTP) 28 .

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7.15 ANPR – B&W List
The camera supports a black and white list of up to 200 vehicle records. Navigate to: Configuration > Smart Video > ANPR > B&W List

Vehicle records can be: · Added manually via this web interface · Imported via .csv · Uploaded via the RoboPlate software
Manually Adding Vehicle Records

Vehicle Field Name Plate No
Type Effective date and time Expiry date and time

Description The actual registration plate of the vehicle. Note: Do not include spaces Select black or white list membership The start date and time with regards to actions The expiry date and time with regards to actions. Maximum expiry date = 31/12/2037

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Camera Configuration
Click Confirm after making /any changes
Importing Vehicle Records via .CSV
The camera expects a comma separated .csv file with the following format: · Plate · List indicator B or W · Start date yyyy-mm-dd · Sart time : hh:mm:ss · Expiry date: yyyy-mm-dd · Expiry time: hh:mm:ss
Example: PAL817W,B,2021-07-21,00:00:00,2037-12-31,24:00:00
Notes: 1. Fields should not be wrapped in double quotes 2. There should be no spaces in any field 3. Records should end with a CRLF 4. There should be no blank lines in the data.
Upload Vehicle Records via RoboPlate ANPR Command Centre
Please refer to the RoboPlate ANPR Command Centre guide for information relating to vehicle record maintenance and upload to the camera.

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7.16 I/O Alarm IMPORTANT
The alarm output of the camera is a 3.3V TTL output relay, this means the alarm output with either be in a low state (0V) or high state (3.3V). Ensure an appropriate OPTO isolator relay is used to isolate the camera voltage to the triggering device. For example the HRM100 – Handy Rascal OPTO Isolating Relay
https://systemq.com/store/Item/GP-HRM100 Navigate to: Configuration > Alarm > I/O alarm

The alarm output of the camera can be configured either low state (0V) or high state (3.3V) when triggered.
When set to high, the alarm output will constantly be on low (0V) until the alarm output is triggered, it will then increase the voltage to high (3.3V) until the trigger is removed. The opposite will be configured when set to low.
For the wiring setup below, set the camera to Alarm output level = High

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Camera Configuration
Tip – Adding to a ZIP NVR / DVR on a LAN
1. In the menu of the Recorder, go to Video > Video > IP Channels

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2. Set Switch Mode to Manual. (Ignore this step if using a non-PoE NVR or DVR)
3. Then click Search

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Tip – Adding to a ZIP NVR / DVR on a LAN
4. Tick the camera in the search, then select Add.
5. Enter the port as 80 Select the Protocol as Onvif_standard Enter the username and password of the camera. Select OK

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6. The camera should appear with the IP Address in the bottom table with a green Camera symbol after a few seconds

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Frequently Asked Questions

Frequently Asked Questions
9.1 Does it capture in rain, fog or snow?
Anything that prevents a clear view of a vehicle registration plate will hinder the program’s ability to obtain a successful result. This includes rain, fog, snow and other obstructions.
9.2 Can non-standard characters be recognised?
The camera does not look for or match to specific fonts. We expect characters to be regular upright shapes rather than fancy/italic style.
9.3 Why do I get unexpected results?
Many factors affect recognition : partially obscured or background objects within an image can appear to be legitimate characters detectable, anything that appears to be a character or impacts on a character or it’s outline can produce a result.
Some owners of `private plates’ in the UK re-position mounting screws or deliberately change a character’s shape to make their plate more desirable, in doing so, they make recognition harder.
9.4 What speed can vehicles travel?
The camera frame rate and shutter speed a major determining factor on the speed of the car and if the camera can detect a number plate.
This can be adjusted in the camera settings to suit, however as default it is intended for slow moving traffic that stays in the field of view for a reasonable amount of time to achieve this.
9.5 Where do I get support?
Customers buying via a reseller should contact that reseller/supplier in the first instance. All resellers have agreed to provide end user customer support as part of their contract with us.
For customers buying online, free email support is available via a ticketing system at softcctv.com … please quote your software key in any request you create, without this, support cannot be provided.

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Specification
10.1 ROBOPCZ22

Image Sensor Resolution Lens Type Shutter Day/Night
Video Compression Alarm Audio In
Audio Out RS485
Connection Protocols User Logins Backlight Control
Use Input Voltage Consumption System Compatibility Dimensions

1/2.8 Progressive CMOS 2MP (1920×1080)
5mm ­ 50mm Motorised Lens 1/2 ~ 1/50000s
Mechanical (True Day-Night) H.264 / H.265
3.3V TTL Output (Terminal) Mic (Built-In)
1 Output (3.5mm Audio Socket) 1 Output (Terminal)
RJ45 10M / 100M Ethernet PoE TCP/IP, HTTP, DHCP, DNS, RTSP, SMTP, NTP, UpnP, FTP
Max 5 Simultaneous User Logins BLC / D-WDR / HLC IP66 For External Use PoE (48V) / 12V DC 500mA (with IRs on) ONVIF Protocol Ø 120mm x H 110mm

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Specification

10.2 ROBOPMZ50

Image Sensor Resolution Lens Type Shutter Day/Night Video Compression Alarm Audio Out RS485 Connection Protocols User Logins Backlight Control Use Input Voltage Consumption System Compatibility Dimensions

1/2.8 Progressive CMOS 2MP (1920×1080)
5mm ­ 50mm Motorised Lens 1/2 ~ 1/50000s
Mechanical (True Day-Night) H.264 / H.265
3.3V TTL Output (Terminal) 1 Output (3.5mm Audio Socket)
1 Output (Terminal) RJ45 10M / 100M Ethernet PoE TCP/IP, HTTP, DHCP, DNS, RTSP, SMTP, NTP, UpnP, FTP Max 5 Simultaneous User Logins
BLC / D-WDR / HLC IP66 For External Use PoE (48V) / 12V DC 500mA (with IRs on)
ONVIF Protocol L 288mm x W 98mm x H 83mm

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Index
– A –
Adding vehicle records 37 Additional Software and Modules 2 Alarm input and output setting 39 Angle for best performance 9 Angle of view 9 ANPR Command Centre Software 2 ANPR Database 36 Area of Interest 30 Assigning an IP address 11 Attaching and Mounting the Camera 5

Finding an available IP address 11 Finding an IP address to use 11 Finding the PC’s IP address 11 FTP storage settings 28
– I –
Identifying the network adaptor 11 Importing vechile records 37
– K –
Key Features 1
– L –

– B –
Basic ANPR settings 30 Black and whitelist 37 Browser ports 27
– C –
Camera Configuration 18 Capturing with rain, fog or snow 44 Configuring using WildKat 19 Connecting direct to a PC 7 Connecting to a Non-POE Switch 7 Connecting to a POE switch 7 Connections and terminals 5 Corrupt SD card files 11
– D –
Date and time setting 24 Daylight saving time 24 Device Activation 22 Download WildKat Manager 18
– E –
Essential Tools 1
– F –
Field of View 30 Field of View and Lens Positioning 9

Lighting and Infra-Red LEDs 9
– N –
Network TCP / IP 26 Non-standard characters 44 NTP server 24
– O –
Options for connecting the Camera 7 OPTO isolator relay 39
– P –
Port settings 27 Positioning the camera 9 Powering the camera 5 Protocol setting 27
– R –
Realtime Detection 36 RegWATCH Software 4 Requesting support 44 RoboPlate FTP Server Software 3
– S –
Schedule ANPR CSV data 31 SD card information 11 Setting ANPR alarm action 33

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Setting ANPR capture schedule 31 Setting the Camera Number 23 Setting the Device Name 23 Setting the IP address 19 Setting the zoom 9, 25
– T –
Traffic speed 44
– U –
Unexpected ANPR results 44
– W –
Wildkat Manager Software 1

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References

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