HEARTHSENSE IR16T-BB Vent Free Gas Wall Heater Instruction Manual

June 1, 2024
HEARTHSENSE

HEARTHSENSE-LOGO

HEARTHSENSE IR16T-BB Vent Free Gas Wall Heater

HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-PRODUCT

Product Information

Specifications

  • Model: Infrared Models IR16T-BB, IR26T-BB
  • Gas Type: Natural Gas or Propane Gas
  • Installation: Unvented

Product Features

  • Equipped for Natural and Propane gas
  • Provides infrared heating
  • Suitable for aftermarket installation in manufactured homes

Usage Instructions

Safety Precautions

  • Read the owner’s manual carefully before using the heater. Improper use can lead to serious injuries.

Installation

  • Installation and service must be performed by a qualified installer, service agency, or gas supplier.
  • Ensure provisions for adequate combustion and ventilation air are provided.

Operation

  • Use only with propane or natural gas as specified.
  • Follow the correct installation and operational procedures outlined in the manual.

FAQ

Q: Can this heater be used with other gases besides natural or propane gas?

A: No, field conversion to other gases is not permitted.

Q: Can this heater be installed in a manufactured home?

A: Yes, it can be installed in an aftermarket, permanently located, manufactured home where not prohibited by local codes.

Q: What should I do if I encounter problems or have missing parts?

A: Contact customer service at 1-866-573-0674 between 8:00 am – 4:30 pm CST, Monday through Friday.

  • WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

  • Do not try to light any appliance.
  • Do not touch any electrical switch; do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.
  • Installation and service must be performed by a qualified installer, service agency, or gas supplier.
  • WARNING: This appliance is equipped for Natural and Propane gas. Field conversion is not permitted other than between natural or propane gases.

SAVE THIS BOOK

  • INSTALLER: Leave this manual with the appliance.
  • CONSUMER: Retain this manual for future reference.
  • This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to the Air For Combustion and Ventilation section of this manual.
  • WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures.
  • For assistance or additional information consult a qualified installer, service agency, or gas supplier.
  • This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.
  • This appliance is only for use with propane or natural gas. Field conversion by any other means including the use of a kit is not permitted.
  • Aftermarket: Completion of sale, not for resale, from the manufacturer.

PATENT INFORMATION

  • This product may be covered by one or more of the following United States patents: 9,829,195 9,423,123 9,441,833 9,518,732 9,752,779 9,416,977 8,764,436 8,568,136 8,516,878 8,297,968 8,281,781 8,235,708 7,967,006 7,967,007 7,730,765 7,677,236 7,607,426 7,434,447

SAFETY

  • IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater.
  • Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.
  • Only a qualified installer, service agent, or local gas supplier may install and service this product.
  • WARNING: Keep the appli-ance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
  • WARNING: This appliance can be used with propane or natural gas. It is shipped from the factory and adjusted for use with propane.
  • This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
  • DANGER: Carbon monoxide poisoning may lead to death!
  • CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly.
  • Get fresh air at once! Have heater serviced. Some people are more af-fected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol, and those at high altitudes.
  • NATURAL AND PROPANE GAS: Natural and propane gas are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
  • WARNING: FIRE, EXPLOSION AND ASPHYXIATION HAZARD
  • Improper adjustment, alteration, service, maintenance, or installation of this heater or its controls can cause death or serious injury.
  • Read and follow the instructions and precautions in the User’s Information Manual provided with this heater.
  • WARNING: Do not use any accessories not approved for use with this heater.
  • WARNING: Carefully supervise young children when they are in the room with the heater.
  • WARNING: The fire screen or guard designed for this unvented appliance must be installed before operation.
  • WARNING: Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
  • WARNING: The heater becomes very hot when running. Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns and clothing ignition.
  • The heater will remain hot for a time after shutoff. Allow surfaces to cool before touching.
  • WARNING: Do not place clothing or other flammable material on or near the appli-ance. Never place any objects in the heater.
  1. Do not place propane supply tank(s) inside any structure. Propane supply tank(s) must be placed outdoors.
  2. Heaters with a maximum input over 6,000 Btu/Hr shall not be installed in a bathroom. Heaters with a maximum input over 10,000 Btu/Hr shall not be installed in a bedroom.
  3. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, pages 7 through 9. If the heater keeps shutting off, see Troubleshooting,
  4. Keep all air openings in front and bottom of the heater clear and free of debris. This will ensure enough air for proper combustion.
  5. If the heater shuts off, do not relight it until you have provided fresh, outside air. If the heater keeps shutting off, have it serviced?
  6. Do not run the heater:
    • Where flammable liquids or vapors are used or stored.
    • Under dusty conditions.
  7. Before using furniture polish, wax, carpet cleaner, or similar products, turn the heater off. If heated, the vapors from these products may create a white powder residue within the burner box or on adjacent walls or furniture.
  8. Do not use the heater if any part has been underwater. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control that has been under water.
  9. Turn off and unplug the heater and let cool before servicing. Only a qualified service person should service and repair the heater.
  10. Operating a heater above elevations of 4,500 feet could cause a pilot outage.
  11. To prevent performance problems, do not use a propane fuel tank of less than 100 lbs. capacity.

QUALIFIED INSTALLING AGENCY

  • Only a qualified agency should install and replace gas piping, gas utilization equipment or accessories, and repair and equipment servicing.
  • The term “qualified agency” means any individual, firm, corporation, or company that either in person or through a representative is engaged in and is responsible for:
  • a) Installing, testing, or replacing gas piping or
  • b) Connecting, installing, testing, repairing, or servicing equipment; that is experienced in such work; that is familiar with all precau-tions required; and that has complied with all the requirements of the authority having jurisdiction.

SPECIFICATIONS

HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-31

  • Note: Dimensions listed are the outermost points on the heater (including control knobs and grill).
  • For purposes of input adjustment.

PRODUCT FEATURES

SAFETY PILOT

  • This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot shuts off the heater if there is not enough fresh air.
  • 2 GAS OPTIONS AVAILABLE Your heater is equipped to operate on either propane or natural gas. The heater is shipped from the factory ready for connecting to propane.
  • The heater can easily be changed to natural gas by having your qualified installer follow the instruc-tions and the markings on the heater.
  • PIEZO IGNITION SYSTEM This heater is equipped with a piezo ignitor. this system requires no matches, batteries, or other sources to light the heater.

THERMOSTATIC CONTROL

  • (Thermostat Models Only) These heaters have a control valve with a thermostat sensing bulb.
  • This results in the greatest heater comfort and may result in lower gas bills.

LOCAL CODES

  • Install and use the heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

Available from:

  • American National Standards Institute, Inc.
    • 25 West 43rd Street
    • New York, NY 10036
  • National Fire Protection Association, Inc.
    • 1 Batterymarch Park
    • Quincy, MA 02269-9101
  • This heater is designed for vent-free op-eration. State and local codes in some areas prohibit the use of vent-free heaters.
  • State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.
  • Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
  • In the State of Massachusetts, the gas cock must be a T-handle type. The State of Massachusetts requires that a flexible appliance connector cannot exceed three feet in length.

PREPARING FOR INSTALLATION

HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-1

  • Before beginning assembly or operation of the product, make sure all parts are present. Compare parts with the package contents list and Figure 1.
  • If any part is missing or damaged, do not attempt to assemble, install, or operate the product. Contact customer service for replacement parts.

UNPACKING

  1. Remove the heater from a carton.
  2. Remove all protective packaging applied to the heater for shipping
  3. Check the heater for any shipping damage. If the heater is damaged, promptly inform the dealer where you bought the heater.

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

  • Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30 mL) of water for every 1,000 BTUs (0.3 KWs) of gas input per hour.
  • Unvented room heaters are recommended as supplemental heat (a room) rather than a primary heat source (an entire house).
  • In most supplemental heat applications, the water vapor does not create a problem.
  • In most applications, the water vapor enhances the low-humidity atmosphere experienced during cold weather.
  • The following steps will help ensure that water vapor does not become a problem.
  1. Be sure the heater is sized properly for the application, including ample combustion air and circulation air.
  2. If high humidity is experienced, a dehumidifier may be used to help lower the water vapor content of the air.
  3. Do not use an unvented room heater as the primary heat source.

AIR FOR COMBUSTION AND VENTILATION

  • WARNING: This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air.
  • Read the following instructions to ensure proper fresh air for this and other fuel-burning appliances in your home.
  • Today’s homes are built more energy efficient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Homeowners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.
  • While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.
  • Exhaust fans, fireplaces, clothes dryers, and fuel-burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will ensure proper venting of vented fuel-burning appliances.
  • WARNING: This heater shall not be installed in a room or space unless the required vol-ume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.
  • WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

VENTILATION AIR

  • Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12″ of the ceiling and one within 12″ of the floor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove the door into the adjoining room (see option 3, Figure 2).
  • Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for the required size of ventilation grills or ducts.
  • Ventilation Air From Outdoors Provides extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12″ of the ceiling and one within 12″ of the floor.
  • Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces.
  • Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for the required size of ventilation grills or ducts.
  • IMPORTANT: Do not provide openings for inlet or outlet air into the attic if the attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.
  • Rework the worksheet, adding the space of the adjoining unconfined space. The combined spaces must have enough fresh air to supply all appliances in both spaces.

INSTALLATION

  • NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source.
  • If you have a central heating system, you may run the system’s circulating blower while using the heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
  • WARNING: A qualified service person must install a heater. Follow all local codes.
  • WARNING: Never install the heater
  • in a bedroom or a bathroom
  • in a recreational vehicle
  • where curtains, furniture, clothing, or other flammable objects are less than 36″ from the front, top, or sides of the heater
  • in high-traffic areas
  • in windy or drafty areas
  • CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to the heater.
  • Installing a heater next to vinyl or cloth wall coverings or operating heater where impurities (such as tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may cause walls to discolor.
  • IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, installing heaters in rooms without enough ventilation air may cause mildew to form too much moisture. See Air for Combustion and Ventilation, pages 7 and 8.

CHECK GAS TYPE

  • Be sure your gas supply is right for your heat-er. Otherwise, call the dealer where you bought the heater for the proper type of heater.

CLEARANCES TO

  • COMBUSTIBLES Carefully follow the instructions below. This heater is a freestanding unit designed to be mounted on a wall or set on a base.
  • WARNING: Maintain the minimum clearances shown in Figure 4. If you can, provide greater clearances from the floor, ceiling, and joining wall.

LOCATING HEATER

  • This heater is designed to be mounted on a wall.

For convenience and efficiency, install a heater:

  1. Where there is easy access for operation, inspection, and service.
  2. In the coldest part of the room When installing the appliance directly on carpeting, tile, or other combustible material other than wood flooring, the appliance shall be installed on a metal or wood panel extended the full width and depth of the appliance.

REMOVING FRONT PANEL

  1. Remove 4 screws securing the front panel.
  2. Carefully slide the front panel forward.

INSTALLING THERMOSTAT SENSING BULB (OPTIONAL)(For Heaters with Blower Installed Only)

  1. Carefully remove bulb clips with the thermostat sensing bulb from the shipping position in the back panel.
  2. Slide the thermostat sensing bulb out of the 2 clips.
  3. Carefully route the thermostat sensing bulb out of the shipping position hole in the back panel and into the relocation position hole. If necessary, loosen the wire tie securing the capillary. DO NOT kink capillary.

FASTENING HEATER TO WALL

Mounting Bracket

  • The mounting bracket is located on the back panel of the heater. It has been taped there for shipping. Remove the mounting bracket from the back panel.

Methods For Attaching Mounting Bracket To Wall

  • Use only the last hole on each end of the mounting bracket to attach the bracket to the wall. Attach mounting bracket to a wall only in one of two ways:
  • Attaching to wall stud: This method provides the strongest hold. Insert mounting screws through the mounting bracket and into the wall studs.
  • Attaching to wall anchor: This method allows you to attach a mounting bracket to hollow walls (wall areas between studs) or solid walls (concrete or masonry).
  • Decide which method better suits your needs. Either method will provide a secure hold for the mounting bracket.

Marking Screw Locations

  1. Tape the mounting bracket to the wall where the heater will be located. Make sure the mounting bracket is level.
    • WARNING: Maintain mini-mum clearances shown in Figure 4, page 9. If you can, provide greater clearances from the floor and joining wall.
  2. Mark screw locations on a wall (see Figure 7).
    • Note: Mark only the last hole on each end of the mounting bracket. Insert mounting screws through these holes only.
  3. Remove tape and mounting bracket from the wall.HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-7
  4. Attaching Mounting Bracket To Wall Note: Wall anchors, mounting screws, and spacers are in the hardware package. The hardware package is provided with a heater.

Attaching to Wall Stud Method

For attaching mounting bracket to wall studs.

  1. Drill holes at marked locations using a 9/64″ drill bit.
  2. Place mounting bracket onto wall. Line up the last hole on each end of the bracket with holes drilled in the wall.
  3. Insert mounting screws through the bracket and into wall studs.
  4. Tighten screws until the mounting bracket is firmly fastened to the wall studs.

Attaching to Wall Anchor Method

For attaching mounting brackets to hollow walls (wall areas between studs) or solid walls (concrete or masonry):

  1. Drill holes at marked locations using a 5/16″ drill bit. For solid walls (concrete or masonry), drill at least 1″ deep.
  2. Fold wall anchor as shown in Figure 8.
  3. Insert wall anchor (wings first) into the hole. Tap anchor flush to the wall.
  4. For thin walls (1/2″ or less), insert the red key into the wall anchor. Push the red key to “pop” open anchor wings (see Figure 9).
    • IMPORTANT: Do not hammer the anchor key! For thick walls (over 1/2″ thick) or solid walls, do not pop open wings.
  5. Place mounting bracket onto wall. Line up the last hole on each end of the bracket with wall anchors.
  6. Insert mounting screws through the bracket and into wall anchors.
  7. Tighten screws until the mounting bracket is firmly fastened to the wall.

Placing Heater On Mounting Bracket

  1. Locate two horizontal slots on back panel of heater (see Figure 10).
  2. Place heater onto mounting bracket. Slide horizontal slots onto stand-out tabs on mounting bracket.

Installing Wall Spacers

  1. Place heater on wall mounting bracket.
  2. Mark screw locations on the wall.
  3. Remove the heater from the mounting bracket.
  4. If installing bottom mounting screws into hollow or solid walls, install wall anchors. Follow steps 1 through 4 under the Attaching To Wall Anchor Method. If installing the bottom mounting screw into the wall stud, drill holes at marked locations using 9/64″ drill bit.
  5. Replace the heater with the mounting bracket.
  6. Place spacers between bottom mounting holes and wall anchor or drilled hole.
  7. Hold the spacer in place with one hand. With the other hand, insert the mounting screw through the bottom mounting hole and spacer. Place the tip of the screw in the opening of the wall anchor or drilled hole.
  8. Tighten both screws until the heater is firmly secured to the wall. Do not over-tighten.

Note: Do not replace the front panel at this time. Replace the front panel after making gas connections and checking for leaks.

INSTALLING BASE FEET

  1. Align screw holes in base feet to the bottom of the heater. Attach using Phillips head screws (provided) (see Figure 12).
  2. Position the heater to the desired location. Secure the base feet to the floor by using two Phillips head screws (provided) (see Figure 13).HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-11

GAS SELECTION

  • This appliance is factory preset for propane gas. No changes are required for connecting to propane. Only a qualified installer or service technician can perform gas selection and connect to the gas supply.
  • CAUTION: Two gas line installations at the same time are prohibited.
  • CAUTION: To avoid gas leakage for the gas not being used at the inlet of the regulator, a qualified installer or service technician must use the supplied cap.
  • You will notice a color-coded plunger on the inside of the regulator. This is normal. When the inlet connection fitting is inserted and tightened, this plunger will be pushed back by the fitting making all of the adjustments for the gas being supplied. DO NOT REMOVE THE PLUNGER. The regulator will not work and the warranty will be voided.
  • The inlet regulator is color-coded for identification of the correct gas type. Blue is for propane and yellow is for natural gas.

FOR PROPANE GAS INSTALLATION: BLUE

  • Apply thread sealant to the threads on a 3/8″ NPT brass connection fitting. While pushing in, rotate the fitting clockwise until the threads engage the regulator.
  • After the fitting has been hand-tightened into the regulator use a wrench to complete tightening of the fitting. Install additional fitting to connect to the housing supply.

FOR NATURAL GAS

INSTALLATION: YELLOW

  1. Remove the metal cap installed over the NG regulator inlet.
  2. Install metal cap over Propane regulatorHEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-15
    • Use only the cap supplied on the regulator. Do not use an off-the-shelf pipe plug.
  3. This can damage the plunger. The supplied regulator cap is designed so it will not engage the unused gas type.
  4. Apply thread sealant to the threads on the connection fitting. While pushing in, rotate the fitting clockwise until the threads engage the regulator.
    • After the fitting has been hand-tightened into the regulator use a wrench to complete tightening of the fitting. Install additional fitting to connect to the house supply.
  • Use only the metal cap. DO NOT use an off-the-shelf 3/8″ NPT pipe plug. This will damage the plungers located inside the regulator.
  • DO NOT TRY TO REMOVE THE PLUNGERS FROM INSIDE THE REGULATOR. THE PLUNGER WILL BE PUSHED BACK AS THE FITTING IS INSTALLED.
  • REMOVING THE PLUNGERS WILL VOID THE WARRANTY.
  • Make sure the type of gas being used is correct. Check to make sure the connection fitting is in the correct inlet on the regulator. Refer to Connecting to Gas Supply
  • If you are using natural gas and the pilot will not light, see Troubleshooting

CONNECTING TO GAS SUPPLY

  • WARNING: A qualified ser-vice technician must connect the heater to the gas supply. Follow all local codes.
  • WARNING: This appliance requires a 3/8″ NPT (National Pipe Thread) inlet connection to the pressure regulator.
  • WARNING: For natural gas, Never connect the heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
  • WARNING: Do not over-tighten gas connections.
  • CAUTION: Use only new, black iron or steel pipe. Internally tinned copper tubing may be used in certain areas. Check your local codes.
  • Use a pipe of 1/2″ diameter or greater to allow proper gas volume to the heater. If the pipe is too small, undue loss of pressure will occur.
  • CAUTION: For natural gas, check your gas line pressure before connecting the heater to the gas line. Gas line pressure must be no greater than 9.5″ of water. If gas line pressure is higher, heater regulator damage could occur.
  • CAUTION: For propane gas, Never connect the heater directly to the gas supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and the gas supply.
  • Gas supplier provides external regulators for natural gas.
  • The installer provides the external regulator for propane gas.
  • CAUTION: Avoid damage to the regulator. Hold the gas regulator with a wrench when connecting to gas piping and/or fittings.
  • CAUTION: Use pipe joint sealant that is resistant to gas (Propane or Natural Gas).

Before installing the heater, make sure you have the items listed below:

  • piping (check local codes)
  • sealant (resistant to natural gas and propane gas)
  • equipment shutoff valve*
  • test gauge connection*
  • sediment trap
  • tee joint
  • pipe wrench
  • flexible gas hose (check local codes)
  • 3/8″ NPT brass fitting
  • A CSA design-certified equipment shutoff valve with a 1/8″ NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer.

Typical Inlet Pipe Diameters

  • Use 3/8″ black iron pipe or greater. Installa-tion must include an equipment shutoff valve, union, and plugged 1/8″ NPT tap. Locate the NPT tap within reach for test gauge hook-up.
  • NPT tap must be upstream from the heater (see Figure 16
  • IMPORTANT: Install an equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.
  • Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into the pipe. Excess sealant in the pipe could result in clogged heater valves.
  • The installer must supply an external regulatory. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11″ and 14″ of water.
  • If you do not reduce incoming gas pressure, heater regulator damage could occur. Install an external regulator with the vent pointing down as shown in Figure 17. Pointing the vent down protects it from freezing rain or sleet.
  • Install sediment trap in the supply line as shown in Figure 16. Place sediment trap where it is within reach for cleaning. Place sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants.
  • This keeps them from going into heater controls. If the sediment trap is not installed or is installed wrong, a heater may not run properly.HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-17

CHECKING GAS CONNECTIONS

  • WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks at once.
  • WARNING: Never use an open flame to check for a leak. Apply a noncorrosive leak detection fluid to all joints. If bubbles form, there is a leak. Correct all leaks at once.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures Above 1/2 PSIG (3.5 kPa)

  1. Disconnect the heater with its appliance main gas valve (control valve) and equipment shutoff valve from the gas supply piping sys-tem. Pressures above 1/2 PSIG will damage the heater regulator.
  2. Cap off the open end of gas pipe where the equipment shutoff valve was connected.
  3. Pressurize the supply piping system by either using compressed air or opening the gas supply valve.
  4. Check all joints of the gas supply piping sys-tem. Apply a noncorrosive leak detection fluid to all joints. If bubbles form, there may be a leak.
  5. Correct all leaks at once.
  6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

  1. Close the equipment shutoff valve (see Figure 18).
  2. Pressurize the supply piping system by either using compressed air or opening the gas sup-ply valve.
  3. Check all joints from the gas supply (see Figure 19 or 20) to the equipment shutoff valve. Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
  4. Correct all leaks at once.HEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-Heater-FIG-18

PRESSURE TESTING HEATER GAS CONNECTIONS

  1. Open the equipment shutoff valve (see Figure 18).
  2. Open the gas supply tank valve.
  3. Make sure the control knob of the heater is in the OFF position.
  4. Check all joints from the equipment shutoff valve to the control valve (see Figure 19 or 20). Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
  5. Correct all leaks at once.
  6. Light heater (see Lighting Instructions on page 18). Check all other internal joints for leaks.
  7. Turn off the heater (see To Turn Off Gas Ap-pliance, page 19).

OPERATION

FOR YOUR SAFETY READ BEFORE LIGHTING

  • WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
  • A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.
  • B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

  • Do not try to light any appliance.
  • Do not touch any electric switch; do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.
  • C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
  • D. Do not use this appliance if any part has been underwater. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water.

LIGHTING INSTRUCTIONS

  1. STOP! Read the safety information above.
  2. Make sure the equipment shutoff valve is fully open.
  3. Turn the control knob clockwise to the OFF position.
  4. Wait five (5) minutes to clear out any air. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above. If you do not smell gas, go to the next step.
  5. Turn the control knob counterclockwise to the PILOT position. Press the control knob for five (5) seconds (see Figure 21).
    • Note: The first time that the heater is oper-ated after connecting the gas supply, the control knob should be pressed for about thirty (30) seconds.
    • This will allow air to bleed from the gas system. If a pilot does not stay lit, refer to Troubleshooting through 26. Also, contact a qualified service technician or gas supplier for repairs. Until repairs are made, the light pilot with match.
    • If the control knob does not pop up when released, contact a qualified service technician or gas supplier for repairs.
  6. With the control knob pressed in, push down and release the ignitor button. This will light pilot. The pilot is attached to the front of the burner. The pilot can be seen through the grill. If needed, keep pressing the ignitor button until the pilot lights.
    • Note: If a pilot does not stay lit, refer to Troubleshooting. Also, contact a qualified service technician or gas supplier for repairs. Until repairs are made, the light pilot with match. To light pilot with match, see Manual Lighting Procedure
  7. Keep the control knob pressed for 30 seconds after lighting the pilot. After 30 seconds, release the control knob. If control knob does not pop up when released, contact a qualified service technician or gas supplier for repairs.
    • Note: If the pilot goes out, repeat steps 2 through 6. This heater has a safety interlock system. Wait one (1) minute before lighting the pilot again.
  8. Turn control knob counterclockwise to desired heating level. The main burner should light. Set the control knob to any heat level between 1 and 5.
  • CAUTION: Do not try to ad-just heating levels by using the equipment shutoff valve.
  • WARNING: If the input gas type is NG, make sure NG pilot burner ignites. If input gas type is LP, make sure the LP pilot burner ignites.

THERMOSTAT CONTROL OPERATION

  • The thermostatic control used on this model differs from standard thermostats. You set standard thermostats to a specific tempera-ture such as 72° F. The control of this heater establishes a “comfort level”. For the thermostat to operate effectively, the heater should be the main source of heat in the room. Follow the instructions for lighting the heater.
  • When the room reaches the desired comfort level, rotate the control knob clockwise slowly until the main burner turns off and the pilot remains on (this position on the knob will change depending on room temperature).
  • Turn the knob counter-clockwise slowly until the main burner reignites.
  • Note the position of the control knob by the numbers printed on the knob. Leave the knob in this position. As the room temperature increases, the main burner will turn off and the pilot will remain on. When the room temperature cools, the heater’s main burner will come back on. If left at this set point the thermostat will turn the main burner on or off as needed to maintain the room temperature at the desired comfort level.
  • Note: The thermostat sensing bulb reacts to the temperature depending on housing construction.

TO TURN OFF THE GAS TO THE APPLIANCE

Shutting Off Heater

  • Turn the control knob clockwise to the OFF position.

Shutting Off Burner Only (pilot stays lit)

  • Turn the control knob clockwise to the PILOT position.

MANUAL LIGHTING PROCEDURE

  1. Remove the front panel.
  2. Follow steps 2 through 5 under Lighting Instructions,
  3. With the control knob pressed in, strike match. Hold the match to the pilot until the pilot lights.
  4. Keep the control knob pressed for 30 seconds after lighting the pilot. After 30 seconds, release the control knob. Follow step 8 under Lighting Instructions
  5. Replace the front panel.

ELECTRICAL CONNECTION

FOR BLOWER KIT

  • Do not use this heater if any part of it has been underwater. Immediately call a qualified service technician to inspect the heater and replace any part of the electrical system that has been under water.
  • GROUNDING INSTRUCTIONS This heater is for use on 120 volts. The cord has a plug as shown at A in Figure 24. An adapter as shown at C is available for con-necting three-blade grounding-type plugs to two-slot receptacles.
  • The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

FAN OPERATION

  • To operate the manual unit, turn the ON/OFF switch to the ON position. To operate the Automatic unit, turn the AUTO/O/MAN switch to the desired position. MAN position will remain constantly on.
  • The AUTO position will be controlled by the sensor on the fan blower unit. The sensor will be activated when the temperature of the sensor head reaches the set point of the switch after the heater is started.
  • To stop the operation, turn the switch to the O position.

ELECTRICAL WIRING

  • Any electrical re-wiring of this appliance must be done by a qualified electrician.
  • This wiring must be done under local codes and/or in Canada with the current CSA C22.1 Canadian Electrical Code, and for US instal-lations, the National Electrical Code ANSI/NFPA NO 70.
  • WARNING: If repairing or replacing any electrical components or wiring, the original wire routing, color coding, and securing locations must be followed.
  • CAUTION: Label all wires before disconnection when servicing controls. Wiring errors can cause improper and dangerous operations.
  • WARNING: Never attempt to service the heater while it is plugged in, operating, or hot. Burns and electrical shock could result. Only a qualified service person should service or repair the heater.
  • Verify proper operation after servicing. If any of the original wires as supplied with the appli-ance must be replaced, it must be replaced with a wire of at least a 105º C temperature rating.

INSPECTING BURNERS

  • IMPORTANT: Owners should check the pilot flame pattern and burner flame pattern often. Incorrect flame patterns indicate the need for cleaning (see Care and Maintenance) or service.
  • WARNING: Only a qualified service person should service and repair the heater. This includes maintenance requiring replacement or alteration of components.

PILOT FLAME PATTERN

  • Figure 25 shows a correct pilot flame pattern. Figure 26 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple.
  • This will cause the thermocouple to cool, which shuts the heater off.
  • If a pilot flame pattern is incorrect, as shown in Figure 26
  • turn the heater off (see To Turn Off Gas to Ap-pliance see Troubleshooting.
  • WARNING: If yellow tipping occurs, your heater could produce increased levels of carbon monoxide. If the burner flame pattern shows yellow tipping, follow the instructions at the bottom of this page.
  • Notice: Do not mistake orange flames with yellow tipping. Dirt or other fine particles enter the heater and burn causing brief patches of orange flame.

BURNER FLAME PATTERN

  • Figure 27 shows a correct burner flame pattern. Figure 28 shows an incorrect burner flame pattern.
  • The incorrect burner flame pattern shows a yellow tipping of the flame. It also shows the flame higher than 1/2 the heat shield height.
  • If the burner flame pattern is incorrect as shown in Figure 28:
  • turn the heater off (see To Turn Off Gas to Ap-pliance see Troubleshooting.

CARE AND MAINTENANCE

  • WARNING: Turn off the heater and let cool before servicing.
  • CAUTION: You must keep control areas, burner, and circulating air passageways of the heater clean. Inspect these areas of the heater before each use. Have the heater inspected yearly by qualified service technicians.
  • A heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
  • WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

MAIN BURNER

  • Periodically inspect the main burner with the heater running. Debris or rust can cause blockages. If present, turn off the heater let it cool, and remove the blockage. Blockages will create soot.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

  • We recommend that you clean the unit every 2,500 hours of operation or every three months. We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt.
  • To clean these parts we recommend using compressed air no greater than 30 PSl. Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position.
  • If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.
  1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.
  2. Remove four screws securing the front panel.
  3. Pull the front panel forward.
  4. Inspect burner and pilot for dust and dirt.
  5. Blow air through the ports/slots and holes in the burner.
  6. Replace the front panel using screws removed.

ODS/PILOT

  • Use a vacuum cleaner, pressurized air, or a small, soft-bristled brush to clean.
  • A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about 2″ from where the pilot flame comes out of the pilot assembly (see Figure 29).
  • With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

CABINET Air Passageways

  • Use a vacuum cleaner or pressurized air to clean.

Exterior

  • Use a soft cloth dampened with a mild soap and water mixture.
  • Wipe the cabinet to remove dust.

MAINTENANCE OF BLOWER MOTOR (IF EQUIPPED)

  • Always disconnect the appliance from the main power supply and allow it to cool before any servicing operation.
  • The motors used on the fan heater and flame blower are pre-lubricated for extended bearing life and require no further lubrication. However, periodic cleaning/vacuuming of the appliance around the air intake and exhaust is recommended.
  • For heavy or continuous use, periodic cleaning must be done more frequently. If the heater blows alternating cold and warm air, check the fan for free movement and debris restricting airflow.
  • If the fan does not move freely, the unit must be turned off and the fan replaced immediately to prevent further damage to the unit.

TROUBLESHOOTING

WARNING: If you smell gas:

  • Shut off the gas supply.
  • Do not try to light any appliance.
  • Do not touch any electrical switch; do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.
  • WARNING: Only a qualified service technician should service and repair the heater. Make sure that the power is turned off before proceeding. Turn off and let cool before servicing.
  • CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage the ODS/pilot unit.
  • IMPORTANT: Operating a heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, types of cement and glues, new carpet or textiles, etc., create fumes.
  • These fumes may mix with combustion air and create odors.
  • Note: All troubleshooting items are listed in order of operation.
Problem Possible Cause Corrective Action
Using natural gas and pilot will not light. Inlet pressure exceeds 9.5″ WC.

Bypass pressure switch. See the instructions below.

Pressure Switch

  • When using natural gas, there is a pressure switch that acts to turn off the gas flow to the pilot if the inlet pressure exceeds 9.5″ WC. This is to prevent the operation of the unit on the wrong gas (propane).
  • If your natural gas supply exceeds 9.5″ WC the unit will not operate. Either contact your gas supplier to check and adjust the inlet pressure or a qualified service technician can bypass the pressure switch.
  • Before attempting to bypass the pressure switch, make sure the type of gas being used is correct. Check to make sure the connection fitting is in the correct inlet on the regulator. Refer to Connecting to Gas Supply.

TROUBLESHOOTING

  • Only a qualified installer should bypass the pressure switch. Remove the front panel of the heater.
  • Locate the gas regulator. To by-pass the pressure switch locate the set screw on the regulator.
  • Use a small flat-bladed screwdriver to turn the set screw counterclockwise 2 turns. This will bypass the pressure switch function.
  • The entire gas delivery piping including connections inside the heater should be leak tested by the qualified installer.
  • After leak testing the qualified installer should light the appliance. Refer to the correct flame pattern as illustrated.
  • All flame patterns should be safely inside the product. If for any reason they are not, stop the use of the appliance and call for repairs.
Problem Possible Cause Corrective Action
When the ignitor button is pressed, there is no spark at ODS/pilot. 1. The

ignitor electrode is not connected to the ignitor cable.

2. The ignitor cable is pinched or wet.

3. The ignitor electrode is positioned wrong. The ignitor electrode is broken.

4. Broken ignitor cable.

5. Bad piezo ignitor.

| 1. Replace ignitor cable.

2. Free ignitor cable if pinched by any metal or tubing. Keep the ignitor cable dry.

3. Replace electrode.

4. Replace ignitor cable.

5. Replace the piezo ignitor.

When the ignitor button is pressed there is a spark at ODS/pilot but no ignition.| 1. The gas supply is turned off or the equipment shutoff valve is closed.

2. Control knob is not in the PILOT position.

3. Control knob is not fully pressed while pressing the ignitor button.

4. Air in gas lines when installed.

5. ODS/pilot is clogged.

6. Incorrect inlet gas pressure or in-let regulator setting is damaged.

7. Depleted gas supply (pro- pane).

| 2. Turn the control knob to the PILOT position.

2. Turn on the gas supply or open the equipment shutoff valve.

3. Fully press in control knob while pressing the ignitor button.

4. Continue holding down on- the control knob. Repeat the igniting operation until air is removed.

5. Clean ODS/pilot or replace ODS/pilot assembly.

6. Check the inlet gas pressure or replace the inlet gas regulator.

7. Contact a local propane gas company.

Problem Possible Cause Corrective Action
ODS/pilot lights but the flame goes out when the control knob is released.

1. Control knob is not fully pressed in.

2. Control knob is not pressed in long enough.

3. The equipment shutoff valve is not fully open.

4. Thermocouple connection is loose at the control valve.

5. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure

B) Dirty or partially clogged ODS/pilot

6. Thermocouple damaged.

7. Control valve damaged.

| 1. Press in control knob fully.

2. After ODS/pilot lights, keep the control knob pressed for 30 seconds.

3. Fully open equipment shutoff valve.

4. Hand tighten until snug, and then tighten 1/4 turn more.

5. A) Contact local natural or propane gas company

B) Clean ODS/pilot (see or replace ODS/pilot as- assembly

6. Replace thermocouple.

7. Contact customer service.

The burner (s) does not light after the ODS/pilot is lit.| 1. The burner orifice is clogged.

2. Inlet gas pressure is too low.

| 1. Clean burner orifice

2. Contact a local gas supplier.

Delayed ignition of burner(s).| 1. Manifold pressure is too low.

2. The burner orifice is clogged.

| 1. Contact a local gas supplier.

2. Clean burner

Burner backfiring during combustion| 1. The burner orifice is clogged or damaged.

2. The burner is damaged.

3. The gas regulator is damaged.

| 1. Clean burner orifice

2. Contact customer service.

3. Contact customer service.

High yellow flame during burner combustion| 1. Not enough air.

2. Inlet gas pressure is too low.

3. The gas regulator is defective.

| 1. Check the burner for dirt and debris. If found, clean the burner

2. Contact a local gas supplier.

3. Contact customer service.

Slight smoke or odor during initial operation.| 1. Residues from the manufacturing process.| 1. The problem will stop after a few hours of operation.
Gas odor during combustion.| 1. Foreign matter between the control valve and burner.

2. Gas leak.

| 1. Take apart gas tubing and remove foreign matter.

2. Locate and correct all leaks

Problem Possible Cause Corrective Action
The heater produces unwanted odors. 1. The heater is burning vapors from

paint, hair spray, glue, etc. See IMPORTANT statement,

2. Gas leak. See Warning Statement at the top of

3 Low fuel supply (propane gas only).

| 1. Ventilate room. Stop using odor-causing products while the heater is running.

2. Locate and correct all leaks

3. Refill supply tank (Propane models).

The heater produces a whistling noise when the burner is lit.| 1. Turning the control knob to high

(5) position when the burner is cold.

2. Air in the gas line.

3. Air passageways on the heater are blocked.

4. Dirty or partially clogged burner orifice.

| 1. Turn the control knob to the low (1) position and let warm up for a minute.

2. Operate the burner until air is re-moved from the line. Have the gas line checked by the local gas supplier.

3  Observe minimum installation clearances (Figure 4).

4  Clean burner

The heater produces a clicking/ticking noise just after the burner is lit or shut off.| 1. Metal is expanding while heating or contracting while cooling.| 1. This is common with most heaters. If the noise is excessive, contact a qualified service technician.
White powder residue forms within the burner box or on adjacent walls or furniture.| 1. When heated, the vapors from furniture polish, wax, carpet cleaners, etc., turn into white powder residue.| 1. Turn the heater off when using furniture polish, wax, carpet cleaner, or similar products.
The heater shuts off in use (ODS operates).| 1. Not enough fresh air is available.

2. Low line pressure.

3. ODS/pilot is partially clogged.

| 1. Open window and/or door for ventilation.

2. Contact a local gas supplier.

3. Clean ODS/pilot.

Gas odor exists even when the control knob is in the OFF position.| 1. Gas leak. See the Warning Statement at the top of

2. The control valve is defective.

| 1. Locate and correct all leaks

2. Replace control valve.

Moisture/condensation noticed on windows.| 1. Not enough combustion/ ventilation air.| 1. Refer to _Air for Combustion and Ventilation _requirements,

TECHNICAL SERVICE

  • You may have further questions about installation, operation, or troubleshooting. If so, contact ProCom Heating, Inc. at 1-866-573-0674.
  • When calling, please have the model and serial numbers of your heater ready.

REPLACEMENT PARTS

  • Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

  • Call Customer Service toll-free at 1-866-573-0674 to order parts under warranty.
  • When calling Customer Service or your dealer, have ready:
  • Your name
  • Your address
  • Model and serial number of your heater
  • How the heater was malfunctioning
  • Type of gas used (Propane or Natural gas)
  • Purchase date
  • Usually, we will ask you to return the defective part to the factory

PARTS NOT UNDER WARRANTY

  • Call Customer Service toll-free at 1-866-573-0674 to order parts not under warranty.
  • When calling Customer Service have ready:
  • The model number of your heater
  • The replacement part number

ACCESSORIES

  • Purchase these heater accessories from your local dealer. If they can not supply these accessories, contact ProCom Heating, Inc. at 1-866-573-0674 for information.

UNIVERSAL GAS APPLIANCE CONNECTION KIT

  • Model HSVFIK – For all gas heater models. Includes general fittings needed to connect the heater to the gas line.

SERVICE HINTS

  • When the Gas Pressure Is Too Low
  • the pilot will not stay lit
  • burners will have delayed ignition
  • the heater will not produce specified heat
  • propane gas supply might be low (propane units only)
  • You may feel your gas pressure is too low. If so, contact your local gas supplier.

PARTS

MODELS IR16T-BB AND IR26T-BBHEARTHSENSE-IR16T-BB-Vent-Free-Gas-Wall-
Heater-FIG-30

MODELS IR16T-BB AND IR26T-BB

This list contains replaceable parts for your heater. When ordering replacement parts, follow the instructions listed under Replacement Parts in this manual.

ITEM IR16T- BB IR26T- BB DESCRIPTION QTY
1 161132-01 161562-01 Mounting Bracket 1
2 161133-01 161133-01 Piezo Ignitor 1
3 160960-01 160960-01 Cap with Seal 1
4 161142-01HT 161565-01HT Screen 1
5 PF09B-RW PF09B-RW Base Feet 1
6 MGB100-RW MGB100-RW Blower Assembly 1

PART AVAILABLE NOT SHOWN
 | 161607-01| 161607-01| Hardware Package| 1
 | 161605-01| 161605-01| Thermostat Bulb Clip| 2

Questions, problems, missing parts?

  • Before returning to your retailer, call our customer service department at 1-866-573-0674, 8:00 am – 4:30 pm CST, Monday through Friday

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